Telesales Executive

Title: Salesforce Solution Architect (Classic to Lightning Migration)

Summary:

We are seeking a Salesforce Solution Architect to lead AvalonBay’s transition from Salesforce Classic to Lightning. This role is responsible for designing scalable, user-friendly solutions using native Salesforce capabilities, reducing custom technical debt, and enabling a unified associate experience across resident services and call center teams.

Key Responsibilities:

● Own the end-to-end migration strategy from Classic to Lightning.

● Redesign data model (replace custom objects with standard Lead/Opportunity where

applicable).

● Configure Lightning features: Dynamic Forms, Lightning Pages, Flows, Omni-Channel.

● Recommend and implement AppExchange solutions where needed.

● Collaborate with developers, admins, and QA to deliver incremental releases.

● Ensure compliance with security, profiles, and permission sets.

● Act as the trusted advisor to stakeholders for Salesforce roadmap planning.

Qualifications:

● 6+ years Salesforce experience, with at least 3+ in Lightning implementations.

● Expertise in Service Cloud, Marketing Cloud, case management, and digital engagement.

● Proven experience with Classic-to-Lightning migration projects.

● Strong understanding of low-code/no-code capabilities (Flows, Dynamic Actions).

● Salesforce Certified Application/Solution Architect (preferred).

● Excellent communication and stakeholder management skills.

About TIFIN

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners, and many others. We are creating engaging wealth experiences to improve financial lives through AI and investment intelligence–powered personalization.

Our mission is to transform wealth management the way personalization has transformed movies and music—while holding the added responsibility of delivering better financial outcomes.

We leverage design and behavioral science to create engaging experiences through software and APIs. By applying investment science and intelligence, we build algorithmic engines that enable better investor outcomes—matching individuals to financial advice and investments based on their unique goals.

Our Values: Go with your GUT

• Grow at the Edge – We embrace personal growth, step outside comfort zones, and work with self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth – We value transparency, radical candor, authenticity, and precision. We challenge, but once decisions are made, we commit fully.
• I Win for Teamwin – We stay within our genius zones, take ownership, and move together in formation to succeed as a team.

Key Responsibilities

Translation Evaluation & Linguistics (70%)

• Evaluate and annotate LLM-generated translations for Japanese, covering nuanced, real-world usage across finance, communication, and culture.
• Compare AI outputs with high-quality human translations, identifying errors in phrasing, idioms, tone, and contextual accuracy.
• Apply annotation and scoring frameworks (e.g., BLEU, ROUGE, COMET) to ensure quality benchmarks.
• Provide detailed linguistic feedback to improve AI model training.

AI/LLM Collaboration (30%)

• Work with engineers, data scientists, and project managers to share reports and linguistic insights.
• Contribute to building datasets and test cases through language corpora and research work.
• Maintain structured evaluations, documentation, and logs to support ongoing improvements.

Required Qualifications

• Education: Bachelor’s or Master’s in Linguistics, Translation, Language Technology, Communication, or related fields.
• Language Proficiency: Native or near-native fluency in (3+ Years)Japanese and strong command of English.
• Experience: Proven track record in translation, localization, or linguistic evaluation.
• Analytical Rigor: Hands-on experience in language quality evaluation, annotation, or error analysis.
• Technical Curiosity: Familiarity with LLMs, AI tools, or prompt engineering is an advantage.
• Soft Skills: Highly organized, detail-oriented, and able to communicate effectively across technical and non-technical teams.

Desired Skills

• Experience with annotation platforms or evaluation technology.
• Background in corpus development, curriculum design, or language research projects.
• Experience in process optimization, reporting, or content operations.

• Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
• Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
• Troubleshoot variety of complex software problems
• Provide timely status updates and proactive communications on issues to the stakeholders.
• Able to interface with internal and external stake holders regarding software issues.
• Contribute as part of teams put together to meet overall organization initiatives/objectives
• As a technical lead,

1. Guide team efforts towards successful deliverables.
2. Provide technical leadership to teammates through coaching and mentorship.
3. Able to effectively manage escalations and operate under crisis
4. Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
   
   

• Background in Industrial Automation
• Prior experience in supervisory control systems software
• Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with strong back ground in Industrial automation software
• Strong C, C+ programming on variety of Windows platforms using Microsoft technologies
• Sound knowledge of Computer Science fundamentals data structures, algorithms, operating system concepts
• Excellent analytical skills, methodical problem-solving skills and troubleshooting skills
• Prior experience of working in global teams and interfacing with multiple stake holders
• Excellent communication skills (verbal and written) and the ability to interact with extended teams spread across the globe.

1. Rails 6 or 7
2. Writing integration tests And Mini-Test or rSpec
3. Simple_form and nested attributes
4. Hotwire / Turbo
5. ActionText

1. Administrate
2. Devise
3. Pundit
4. Acts as Tenant

We are looking for a Ruby on Rails developer responsible for managing existing ruby on rail projects and any future interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating and building the front-end elements required by our team into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization.
• Be an individual contributor and a team player.
• Be able to lead a development project from scratch to execution.
• Maintaining and troubleshooting existing web applications.
• Creating back-end components.
• Connecting applications with additional web servers.
• Maintaining APIs.

Skills

• Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque
• Good understanding of the syntax of Ruby and its nuances
• Solid understanding of object-oriented programming
• Good understanding of server-side templating languages such as Liquid, Slim, etc which will keep on changing based on our technology stack.
• Good understanding of server-side CSS pre-processors such as Sass, based on project requirements
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
• Familiarity with development aiding tools such as Bower, Bundler, Rake, etc.
• Familiarity with continuous integration, CICD pipeline.
• Familiarity with Graphql and React framework is a bonus.
• Familiarity with testing tools.

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.

About the opportunity

What you’ll be doing:

• You will contribute to all aspects of an agile software development life-cycle including design, architecture, development, documentation, testing and operations.
• You will build cutting-edge scalable systems by writing simple and efficient code.
• You will push your design and architecture limits for new product development.
• You will collaborate with product managers, and other key stakeholders within the MMT family to successfully execute projects.
• You will ensure compliance with build/release and configuration management process.

What you’ll bring to the table:

• You possess good understanding of Agile Methodology, Object Oriented Programming Concepts and Responsive Designs.
• You have hands-on experience on Java/ J2EE stack and have done development across multiple browsers/platforms delivering mind-boggling results.
• You thrive in complexity and jump at the opportunity to collaborate with colleagues to delivery projects within tight deadlines.
• If you have work experience in a product/start-up company, we’ll like you even more.

Our Purpose and Challenges

With over 47% market-share, MakeMyTrip is India’s first and biggest travel company. In fact, one in every four passengers at an airport is our customer. Driven by the desire to provide an exceptional travel experience for our customers, we have continuously stayed ahead of the curve by developing technology and products to meet the ever-changing demands of the rapidly evolving travel ecosystem.

We are currently solving multiple challenging problems, including -

• How to bring the next 100 million users to our platform?
• How to leverage customer insights to create a truly personalised experience for users?
• How to create a delightful experience for our users, to make travel synonymous to MMT?