
What you will do:
- Deriving insights from data and using the same for product improvements and iterations
- Breaking down the overall product strategy and roadmap into specific components that you delegate or own yourself
- Evaluating market opportunities and utilizing research to position/ reposition our products to best and identifying new opportunities and refining requirements
- Owning the product roadmap and lead growth initiatives and drive them to successful outcomes — from building, launching, and optimizing critical user flows
What you need to have:
- Minimum 1 to 5 years of B2C product management experience
- Experience designing and building metrics for product engagement and customer satisfaction and adept in user research, data- driven experimentation, sprints and rapid iteration

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Senior Executive - Public Relations
Agency experience must.
Key Responsibilities:
- Develop and execute comprehensive PR strategies to enhance brand visibility and reputation.
- Manage relationships with key media outlets, journalists, influencers, and other stakeholders to maximize positive coverage.
- Lead the creation of press releases, speeches, articles, responses, briefing docs and other content for internal and external communication.
- Plan and oversee press events, product launches, sponsorships, and corporate events to generate media interest.
- Handle crisis communication, providing strategic counsel to mitigate negative publicity and protect the brand image.
- Monitor, analyze, and report on media coverage and the effectiveness of PR campaigns, providing insights for future improvement.
- Collaborate with marketing, social media, and internal teams to ensure alignment of communication efforts.
- Collaborate with external agencies and liaison with internal teams
- Work on founders profiling and personal branding including their social media, speakership opportunities etc
- Assist in EaseMyTrip's Group companies PR
- Stay informed about industry trends, competitor activities, and emerging PR tools to keep strategies relevant and effective.
Qualifications and Skills:
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- 3+ years of experience in public relations, with a proven track record of managing successful campaigns
- .Agency experience is a must.
- Exceptional written and verbal communication skills with attention to detail.
- Strong media network and ability to build and nurture relationships with stakeholders.
- Experience in managing crisis communication and providing strategic counsel.
- Proficiency in PR software and tools like Meltwater, Cision, or similar platforms.
- Solid understanding of digital marketing and social media’s role in PR strategies.
- Ability to manage multiple projects under tight deadlines with strong organizational skills.


Have you ever felt the need to see the direct impact of what you do? Then consider this:
Currently, there are 70+ million Small and Medium Enterprises in India. And they need all the help to succeed against the continuous onslaught of much larger businesses.
Imagine a jewellery shop owner in Ghatkopar Mumbai. He may be procuring his goods that are to be sold in the shop from a fixed set of vendors - some his relatives, some that people have recommended and some that came and pitched to him. He may not have ever seen the kind of designs and products that a supplier from Mysore can offer. Or the credit terms that another supplier from Surat can offer. Putting him on a platform where he can easily browse products and build new business relationships is a life-changing proposition for him.
We believe that technology should be accessible and usable for these SMEs so that they can grow and simplify their business, and compete in a fair field.
If making the lives of businesses in India and the world simpler excites you, then this is the
perfect opportunity!
You will be solving challenging problems, defining your own charter and be the master of your own growth. The best way to predict your future is to create it.
We have more than 170k businesses on our platform already with great engagement numbers. We are backed by the top founders and VCs in the country(Titan Capital, FirstCheque).
We are set to grow even faster in the future.
Join us if you want to be a part of a fast-paced team.
Job Description
This is a remote position.
We’re in search of a senior back-end engineer that specializes in ROR with excellent
knowledge of core concepts of backend engineering.
Requirements
Must-haves:
1. You need to be excited about the problem that we are trying to solve
2. Should have excellent command over ruby on rails with a minimum experience of 2 years.
3. Additional knowledge in Golang will be an advantage
4. Strong Data Structures and Algorithms knowledge
5. Should have created APIs from scratch which is being used in Production
6. Should be comfortable with creating systems handling up to 100k requests per minute, and have a mindset that understands scale
7. Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
8. Ability to use profiling tools well, getting to root causes of bugs fast
9. Ability to pick and work on adjacent technologies if and when required (Eg: If the
best performance monitoring solution needs a basic firebase setup, that should
not be a blocker for you to go ahead and do so)
10.Knowledge of how to set up relevant test cases
11. You need to be comfortable working in a remote environment (Have your own
laptop, good internet connection, availability on phone are required)
Good to have
1. App Development experience
2. Experience in Test Driven Development
3. Ability to tell Product what creates better User Experience, ability to tell frontend
what API responses will help the user get a faster load time
4. Inquisitiveness to understand the system as a whole, and not only be stuck to your domain of expertise (Eg: Figure out why excessive APIs calls are being made, brainstorm with Product and Frontend team to reduce the same without harming the UX )
5. Experience in working on a Social Media Product
6. Good knowledge of Graphs, and their applications
7. Data-Driven Approach to monitoring
Benefits
1. Work timings - You are the master of your time
2. Leave policy - Take a leave whenever for whatever reason you want. You don't
need to explain yourself to us
3. Industry standard salary
Responsible for cloning databases from production to test / development environments and maintain the users data integrity on the test / development environments
Strong Knowledge on Upgradation of database from Oracle 9.x to Oracle 10g,11g and 12c,18c
Strong Knowledge on Upgradation of Application – 12.1.x to 12.2.x
Patch Analysis and Patching of both Apps, DB tier.
AD utilities (adop,adpatch, adclone, adadmin, adctrl etc.)
Troubleshooting of Application.
create custom responsibilities, request groups and menus
creating and Managing Concurrent Managers and Concurrent Programs.
Cloning of the Applications using Rapid Clone and adclone.
Secondary
Experience in installation and configuring Oracle database servers on multiple operating environments like Red Hat Linux, OEL, IBM AIX,HP-UX Platforms
Installation, configuration and administration of Oracle Application 11i,R12 and 12.2 in a Multi- tier architecture.
Shell scripting.
Web-logic administration and troubleshooting.
Knowledge Tomcat administration.
Knowledge MySQL administration
Knowledge on could like AWS, Oracle Public cloud, Azure.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
Sr. Product Manager at OneCard
At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others.
YOU MAY BE A GOOD FIT IF:
- You can think in terms of the big picture, but deliver on the details
- You observe users and talk to them to get insights for building products.
- You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing.
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy and exceptional precision
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
REQUIREMENTS
- You’ve spent at least 3 years in product management, especially working on mobile apps.
- You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
- You’ve worked with design teams and software like Figma/Zeplin/Balsamiq.
- Experience in Fintech and gaming is preferred. Especially working on reward programs.
You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:
A few words on...
- Why you’re interested in being a product manager at OneCard in particular
- The product you are most proud of shipping, and your role in its development
- The biggest product mistake you’ve made (we all have them!)
CRM Functional Consultant
Country: Malaysia
Cities: Kuala Lumpur
Area of expertise: Customer Relationship Management (CRM)
Job Description
As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.
Responsibilities:
Translate business requirements into CRM business solutions
Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope
Contribute to requirements management, including approval, communication, traceability, and re-use
Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes
Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements
Stay informed on updates and new releases in CRM technologies
Educates end users on CRM functionality, as needed
Skills:
You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation. You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.
Requirements:
At least 3 years of relevant work experience including CRM
Strong knowledge of CRM Systems and business solution implementation
Demonstrable experience in Business Process Reengineering (BRP)
Strong knowledge of CRM issue diagnosing and troubleshooting
Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant
Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries
Experience consulting with external clients on complex projects
Experience working with global teams on CRM technology implementation and maintenance projects
Experience working with offshore teams to facilitate project work
Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
- Take briefs and dissect (campaign & big projects)
- Overlooking reports
- Preparing Strategy decks
- Monthly estimate tracker
- Ensure monthly billings (Estimate, POs, Invoices, Performa)
- Case studies- execution
- Awards- Write ups
- Daily internal and external coordination
Requirements
- Strong attention to detail with an analytical mind and problem-solving attitude
- Ability to manage and work with teams
- Excellent Excel and Project Management skills
- Ability to adapt to new tools and softwares
- Google Analytics Power User
- Has experience operating atleast one CMS
- Outstanding clear communication

The candidate must have :
1. Excellent problem solving and logical skills.
2. Highly proficient with Node JS and JavaScript design patterns.
3. Developing RESTful APIs that read and write JSON.
4. Experience with databases like MongoDB, Redis or any NoSQL databases.
5. Proficient understanding of code versioning tools, such as Git.
6. Experience with AWS, Elastic Search would be an added advantage.
7. Ability to plan, execute projects to deliver in time and with quality.
8. Highly motivated Individual to learn and to mentor project members.
9. Excellent Communication and collaboration skills.


In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we- d like to meet you.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities and Duties :
- Writing clean, scalable code using .NET programming languages.
- Build high-quality scalable and predictable web applications on the .NET Technology stack and maintain internal and external facing web applications.
- Creating and integrating services and APIs using Web API 2 for various products and applications.
- Working on system architecture and databasing in MongoDB, MySQL, and NoSQL.
- Make regular modifications to existing software for error correction, adaptation to new hardware, and improving overall function and performance
- Evaluate new code for reliable architecture, stability, reusability, performance, automation, security, and metrics
- Using JSON to store and transport data.
- Working with other team members and the team lead using Project Management Tools and Version Source Control to create industry-leading technological products.
Skills required:
- 1 - 3 years of experience in MongoDB.
- Knowledge about AWS Cloud is an added advantage.
- Knowledge of .NET development and lifecycle methods in C# Language.
- Experience in making Web API 2 including routes, class components, async methods, parallel programming, authentication, and authorization, etc.
- Experience and hands-on knowledge of data management methods with MongoDB, MySQL, or NoSQL, etc.
- Should have experience and understanding of using JSON.
- Familiarity with working with .NET Framework, JavaScript, HTML. Knowledge of .NET Core is preferred.
- Knowledge and experience working with AWS Cloud and cloud computing techniques is an added advantage, but not a requirement.
- Having a BSc Degree in Computer Science is optional but should have some educational knowledge of computer science.

