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Technical Training Jobs in Delhi, NCR and Gurgaon

Explore top Technical Training Job opportunities in Delhi, NCR and Gurgaon for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

"Product Support/ Customer Relation Executive"

Founded
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Location icon
Noida
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0 - 5 years
Experience icon
1.5 - 0.000015 lacs/annum

"Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product.\n\nResponding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner\nLogging Tickets (Incident / Service Request / Information Query) for every user interaction handled\nProviding first level support on our services via remote desktop calls if required\nRoute/Assign tickets to the appropriate support group, if necessary.\nIdentifying and escalating high-severity, priority issues \nUpdating Pending Tickets with timely, precise, accurate updates\nFollowing-up with end users, if necessary, for closure of pending tickets"

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Rashmi Agarwal
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