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Technical Training Jobs in Delhi, NCR and Gurgaon

Technical Training Jobs in Delhi, NCR and Gurgaon

Explore top Technical Training Job opportunities in Delhi, NCR and Gurgaon from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Visionary Ed-tech Startup

Agency job
via Unnati by Prabha Ramamurthy
NCR (Delhi | Gurgaon | Noida)
1.5 - 4 yrs
₹5L - ₹7L / yr
Training and Development
Technical Training
End-user training
Client Management
Delivery Management
+4 more
Here is an excellent opportunity for people who are passionate about detail, quality, data, growth, and delivering engaging learning experiences!!
 
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.

For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.

The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
 
As a Communications Trainer - EdTech, you will be responsible to help the company with their mission in building a world-class computer science learning product for K12 students.
 
What you will do:
  • Assessing teacher-student interactions
  • Providing timely and accurate feedback to teachers
  • Maintaining a TNA
  • Developing learning modules on the basis on the TNA
  • Conceptualising and conducting VASS training and initiatives for teachers
  • Working closely with supervisors to ensure that training needs are being met
  • Participating in brainstorming sessions to establish key processes and structures
  • Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans

 


Candidate Profile:

What you need to have:

  • Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
  • A firm grasp of training delivery channels and methods
  • Data-driven with the ability to efficiently record and analyse data
  • Attention to detail with a focus on service-driven interactions
  • Exceptional written and verbal communication skills
  • Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
  • Ability to meet strict deadlines and communicate timelines
  • Takes a sense of ownership
  • Capable of embracing unexpected change in direction or priority
  • A team player, with the ability to give and receive constructive feedback
  • Experience in EdTech is preferable but not mandatory
  • Familiarity with Computer Science/Coding is desirable
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at Quick Dry Cleaning Software

1 video
2 recruiters
DP
Posted by Vivek Saini
Noida sector 62, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹2L - ₹4L / yr
Onboarding
Sales training
Technical Training
Training management
Account Management

Opportunity

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.


Responsibilities

  1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
  2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
  3. Guide users on product features and train them to use it effectively.
  4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
  5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
  6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
  7. Rigorously measure onboarding time and improve it continuously.
  8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
  9. Handover to Success and Support team after successful onboarding completion.
  10. Maintain regular communications with clients about new feature developments and enhancements to product. 
  11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.


What you can expect in the next 12 months

 

Within 1 month


  • You should have acquired good knowledge of the laundry domain, QDC product and process that we follow.
  • Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
  • You should have gone through at least 3 onboarding and sales experience in the buddy system.
  • You should have spent a day at the laundry store to get live hands on experience.
  • You should have spent at least a week with the technical support team.

Within 3 months


  • You should be able to complete onboarding assigned with some dependencies on your peers as per service level agreements that we set as per customer persona.
  • Start organizing customer information and track your interaction with them in various tools.
  • Should be able to independently handle complex sets of queries related to the product.
  • Track and hit key implementation milestones.

Within 6 months


  • You should be able to complete the onboarding process independently.
  • Should be able to add value to the overall process alignment owning some initiatives.
  • Collaborate with other teams like engineering, product, sales and customer support to define priorities and set delivery goals.

Within 12 months


  • Participate in interviewing and hiring, as a way to influence team growth and show QDC values and drive our culture.
  • Deliver and present metrics related to onboarding and show improvements. 
  • Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
  • Lead a team of Onboarding specialists to deliver exceptional customer onboarding experience. Act as a guide for new hires, teaching them best practices.

 

What an ideal candidate looks like?

  • At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
  • Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
  • Ability to understand a software product and its nuances very well.
  • Excellent written and verbal business communication skills.
  • Ready to work in US Shift in future


What are we looking for?

Attitude

Skills

  • Empathy
  • Positive Attitude
  • Organized
  • Process Driven
  • Coachable
  • Patience
  • Metrics Driven

  • Ability to explain in uncomplicated/ simple language
  • Attentive and Listening Skills
  • Training Skills




About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.


We believe in 

  • Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these .
  • Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
  • Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

  • 3 Billion garments processed through QDC Dry Cleaning Cloud
  • 47 countries
  • 1000+ Paid subscribers
  • 5000+ Users
  • All this could be achieved with a nimble team of 20 from our single office in Noida


Why join QDC?

  • Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
  • Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
  • Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Great Environment:
We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Read more

at ARYSON TECHNOLOGIES

1 video
1 recruiter
DP
Posted by Kavneet Sodhi
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1L - ₹2L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Technical Training
Making recommendations on comprehensive digital strategy, including paid and organic social media, various types of online ads and promotion
• Excellent English writing skills, as well as the ability to communicate and collaborate effectively with other departments to create innovative content ideas.
• Researching industry-related topics (combining online sources, interviews, and studies) and Identify customers needs and gaps in the content and recommend new topics.
• The ability to consistently meet tight deadlines.
• Conduct keyword research and use SEO guidelines in the content to increase web traffic.
• Develop & Implement SEO Strategy On-Page & Off-Page, for www.atomtech.in
• Perform keyword research to identify top keywords and opportunities in focus areas
• SEO best practices, new technologies as well as search engine algorithm changes in first-page ranking for focus keywords in target geographies
• Maintain all aspects of Google Webmaster Tools and review regularly to ensure all issues are handled in a timely manner
• Use Google Analytics & recommend ideas and changes to the improvement of our customers' user experience and conversion rates.
• Stay up to date with the latest Algorithm updates
• Strategic link building, analysis of client websites, Metatag creations.
Read more

at DIYGURU.ORG

1 video
2 recruiters
DP
Posted by Kamlesh Umale
Nagpur, Mumbai, Pune, NCR (Delhi | Gurgaon | Noida)
0 - 5 yrs
₹3L - ₹4L / yr
Teaching
Corporate Training
Technical Training
Role: Faculty at Japan India Institute of Manufacturing, Mehasana, Gujarat (Employed by DIYguru) Responsibilities: • To work as a faculty at Maruti Suzuki’s Japan India Institute of Manufacturing – Mehsana, Gujarat • Teach Electric Vehicle course to ITI Students. • Maintains service operations by inspecting and maintaining electric vehicle. Eligibility: • B. Tech. (Graduate) / M.Tech. / PhD • 0-5 years of Experience • Ex-Serviceman from Defence / Officers & JCO’s Preference: • Have experience of working in Electric Vehicle Industry / Startup • Made DIY Projects on Electric Bicycle / Bike / Car • Knowledge about different Electric Vehicle Components like Motors, Motors Controller, Battery, Battery Management System • Problem Solving attitude, Time management and dealing with students. Growth Opportunity: • Will be hired by Maruti Suzuki for it’s Engineering workforce as a part of it’s Electric Vehicle Manufacturing Plan 2020. About Company DIYguru DIYguru is India’s no. 1 Maker’s Learning Platform for Electric Vehicle Industry. They provide online courses and DIY projects in the Field of Electric Vehicle and Future Automotive Industry Technologies. Online Course : https://www.diyguru.org/course/electric-vehicle Maruti Suzuki India’s largest carmaker Maruti Suzuki will start making its first affordable electric vehicle (EV) by 2020 based on technology from parent Suzuki Motor, ahead of products developed in partnership with Toyota. The company and its parent are focusing on in-house capabilities but are also looking for partners to put in place the ecosystem for electric vehicles. Japan India Institute of Manufacturing – JIM Taking the opportunity of Prime Minister Abe’s official visit to India, METI introduced four JIMs and one JEC, which were opened between July and September this year based on the Manufacturing Skill Transfer Promotion Programme signed by METI and MSDE in November 2016, and screened a video at the summit session. Japan-India Institute for Manufacturing: An institute where a Japanese company directly teaches the discipline and attitude required at a manufacturing site and practical skills to young people in India to train future floor shop leaders Japanese Endowed Courses: A course that a Japanese company offers to a university in India for practical professional education in the manufacturing field JIM, Mehsana in collaboration with DIYguru, India’s Maker’s Learning Platform and skill partner for NITI Aayog, Electric Vehicle Summit is going to offer EV training to students who are enrolled in Japan India Institute of Manufacturing. The course duration will be of 6 months, the motive is to prepare a workforce which will cater to the increasing demand of Electric Vehicle Engineers in India.
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at HRStop

1 recruiter
DP
Posted by Rashmi Agarwal
Noida, NCR (Delhi | Gurgaon | Noida)
0 - 5 yrs
₹1.5L - ₹0.0L / yr
Customer Success
Technical Training
Tech Support
Customer Success Champion would be responsible for talking to the customers and helping them with their queries regarding our software product. Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled Providing first level support on our services via remote desktop calls if required Route/Assign tickets to the appropriate support group, if necessary. Identifying and escalating high-severity, priority issues Updating Pending Tickets with timely, precise, accurate updates Following-up with end users, if necessary, for closure of pending tickets
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