Product Support/ Customer Relation Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're  hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .

Location- Kolkata

Job description

KRAs :

• Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
• Develop and execute strategies to increase revenue growth through fleet management solutions.
• Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
• Provide exceptional customer service by understanding client needs and delivering tailored solutions.
• Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
• Customer consultation for requirement gathering and product feature mapping
• To deliver product presentation
• Persuasion & Influencing customer decisions
• Negotiation and Sales Closure.
• Customer Relationship Management
• To provide technical consultation, training & ongoing Support
• Ideas and strategies to drive consistent sales performance
• Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals

CANDIDATE PROFILE

Key Skills

• B. Tech + MBA
• Tech Savvy
• Experience in Corporate Sales, B2B Sales, Lead Generation

Soft Skills

• Passion for Sales
• Good communicator
• Sharp thinker
• A keen observer of market conditions
• Positive can-do attitude
• Self-confident
• Resourceful and independent worker, result oriented
• Intelligent, enthusiastic, and self-motivated

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

About the organization:

Bhanzu is a Math EdTech company which has recently raised a Series B round led by Epiq Capital with participation from Z3 partners and existing investors and is rapidly scaling across geographies with online live classes and games.

About the Founder & CEO - Neelakantha Bhanu

Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr. Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a head start, Mr. Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.

He has addressed audiences across 23 countries at the Commonwealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.

Website:-  https://www.bhanzu.com/

Role: Marketing Intern (WFO)

Location: Bangalore, HSR Layout.

Key Responsibilities:

1.  Collect, organize, and maintain data for marketing activities.
2.  Ensure accuracy and timely updates of information and projects
3.  Conduct market research and competitor analysis.
4.  Provide insights and recommendations based on findings.
5.  Assist in preparing detailed reports for ongoing activities.

Requirements:

1.  Currently pursuing or recently completed a degree in Marketing, Business, or related fields.
2.  Strong organizational and multitasking skills.
3.  Proficiency in MS Office/Google Workspace.
4.  Analytical mindset with attention to detail.
5.  Excellent communication and interpersonal skills.

Note: A Pre-Placement Offer (PPO) will be provided based on performance.

Job Description

• Work as an Automation Engineer to ensure continuous delivery of the product.
• Create/Update the test environment, code and execute automated test scenarios.
• Execute functional tests and maintain test cases.
• Work with the quality, development and field teams to ensure product quality and usability.
• Monitor and track resolution of defects, and effectively communicate it in daily standup.
• Learn and use open source and cloud technologies as needed

Qualification and Experience Requirements

• Desired experience range is 4 to 8 years
• Bachelor’s or Master’s Degree in Engineering or other technical discipline.
• Expertise in automation language, tool, and scripts such as Java, Selenium or TestCafe, Postman
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues.
• Preferable but not necessary knowledge of any one of the public Cloud platforms either AWS, Azure or GCP is preferred.
• Preferable but not necessary knowledge and/or experience of a Security product

Location: Remote (Work from Home)

Job title: NodeJS Developer

Job Type: Full-Time

Experience required: 3+ years

Role

As a NodeJS developer at Techwondoe, you will be designing, developing and deploying applications built using nodeJS techstack. You will start working on a project that has cloud functions, services built using nodeJS and deployed into GCP.

Responsibilities

• Develop cloud functions using nodeJS and services using nestJS
• Write unit tests for all the code with good coverage
• Develop and maintain Cl/CD pipelines in gitlab
• Mentor junior engineers by reviewing their code, guiding them in right direction
• Build quality code that is easily readable, scalable and maintainable

Skills Required

• 3+ years of working experience using nodeJS
• Strong expertise in cloud platforms (AWS or GCP)
• Hands on experience with SQL
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good to have hands on experience with terraform
• Good to have experience in building efficient CI/CD pipelines
• Experience with mentoring junior engineers
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

• 3+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd and streaming databases like druid
• Strong industry expertise with containerization technologies including kubernetes, docker-compose
• 2+ years of industry in experience in developing scalable data ingestion processes and ETLs
• Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
• Experience with scripting languages. Python experience highly desirable.
• 2+ Industry experience in python
• Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
• Demonstrated expertise of building cloud native applications
• Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd
• Experience in API development using Swagger
• Strong expertise with containerization technologies including kubernetes, docker-compose
• Experience with cloud platform services such as AWS, Azure or GCP.
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration, Jenkins

• Design and Implement Large scale data processing pipelines using Kafka, Fluentd and Druid
• Assist in dev ops operations
• Develop data ingestion processes and ETLs
• Design and Implement APIs
• Assist in dev ops operations
• Identify performance bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and documentation
• Communicate with stakeholders regarding various aspects of solution.
• Mentor team members on best practices

Responsibilities:

• Design and implement backend infrastructure and APIs.

• Write high quality code that is robust, readable and scales.

• Possess the drive to dive deep. thrive and progress even in ambiguous situations.

• Encourage and support knowledge sharing within teams and external groups.

• Troubleshoot & debug applications.

• Adopt problem solving as a way of life - always go to the root cause.

• Collaborate with the team to discuss and implement ideas.

• Build responsive, robust and optimised applications.

Requirements:

• Passionate about building backend systems.

• Desire to explore new ideas, open to other ideas as well.

• Love for writing clean, beautiful, readable and testable code.

• Experience in designing extensible DRY code.

• Our stack is based on Django, Python3 Celery, Angular and Postgres.

• We expect you to have a good understanding of Python. It's even better if you are familiar with some of Git. Django, Celery, Redis and Unix Shell.