Product Support/ Customer Relation Executive

Looking for an experienced Business Analyst with a strong data analytics background in Supply Chain Domain and willing to learn new technologies. This role is responsible for developing and enhancing products in supply chain, manufacturing, and unstructured data.  

What You'll Do

•       Discuss with customers/SME to understand business processes and formulate solutions to intricate requirements.

•       Working with large datasets from disparate systems to derive trends, patterns, and correlations that integrates with data-driven solutions. 

•       Play a key role in enhancing the value of products and services.  

•       Produce quality deliverables like, high and detailed level designs including data model, API specifications, wireframes, program logics, user requirement documents etc.

•       Collaborate with the development team to ensure development is carried out as per the specifications. Guide the young development team with creative logics to solve complex requirements.

•       Create test scripts and carry out functional testing, generate test results and ensure development is done as per expectations.

•       Create WBS of new project/activity with task timelines and milestones with business outcomes . Estimate efforts required for each task.

•       Ensure delivery of the tasks are as per the project timelines. Contribute to the achievement of Project KPI’s.

•       Follow project management process as defined for the project (JIRA / any other application).

•       Attend daily or periodic meetings with the clients, present status and discuss requirements, challenges and manage situations. 

•       Establish good relations with the clients and look for new business opportunities identified by gaps or pain points faced by them.

•       Acting as a single source of contact for the business requirements for the delivery team. 

•       Prioritize, Manage & Deliver multiple tasks meeting aligned timelines, with optimal quality and optimize customer satisfaction.

•       Work in a distributed team environment across multiple time-zones.

•       Requirements

•       Bachelor's degree or equivalent practical experience

•       5+ years of experience in the role of a Business Analyst.

•       A positive and welcoming attitude to undertake multiple complex tasks despite time constraints and effectively managing them. 

•       Self-directed, self-driven and proactive approach to solve problems leveraging available resources.

•       Possess analytical way of thinking and troubleshooting issues.

•       Excellent client-facing, interpersonal and communication skills.

•       Hands-on with SQL Data analysis.

•       Proficient in Excel, MS Word, and MS PowerPoint.

•       Proficient in Jira - decompose business processes into epics, user stories, acceptance criteria and manage product backlog.

•       Ability to create good project documentation.

•       Nice to Have

•       Functional experience in SAP/JDE in Supply chain: production/procurement/sales and distribution. 

•       A good understanding of business processes in cross functional areas.

•       Experience and knowledge in analyzing supply chain tables/data of at least one ERP system, SAP or JDE. Knowledge in how tables can be joined to bring out a business reporting requirement.

•       E2E ERP implementation experience is an added advantage.

•       An understanding of Visualization tools (e.g. Tableau/Power BI/Graph UI)

•       Experience on Consumer, Pharma/Life-Sciences industry.

•       Basic ability to understand technical code ABAP / Python etc. 

Duties & Responsibilities

You will be responsible for

● Working closely with our digital marketing team to develop digital marketing plans.

● Track and report digital marketing plans for effectiveness and efficiency.

● Assist our digital marketing team with Off page, On page & Technical SEO activities.

● Produce content for content marketing & for On page optimization.

● Track keyword rankings

● Keep track of the latest trends in the industry and communicate ideas for improvement with the team. Skills and Qualifications A successful Digital Marketing Intern needs various skills and qualifications to perform the required duties of their role.

Essential skills for this position include the following:

● Strong written & verbal communication skills

● Creativity and ability to develop engaging content

● Detail-oriented and highly organized.

● Prior experience in digital marketing or related field is a plus.

● Proficiency with word processing, spreadsheet and presentation software

● Knowledge of basic design tools will be an added advantage.

● Ability to quickly learn and process information

● Organization and time management skills

● Strong desire to learn along with professional drive

● Solid understanding of different marketing techniques

● Passion for the digital marketing industry and its best practice

This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.

Primary Responsibilities

• Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
• Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
• Ensure security patching and system hardening are maintained to meet integrity and availability requirements
• Maintain system resource optimization based on analysis of hosted systems
• Draft and review information security policies, standards, and procedures.
• Complete risk and vulnerability assessment at the network, system, and application level.
• Complete regular situational awareness reports and daily monitoring

Desired Certifications / Training:

• VMware VCP or higher
• System Admin / Data Center Admin Training 

EDUCATION & EXPERIENCE:  

• Requires BE
• 1.5 +  – 7  years of prior relevant experience

Target Closure of Hiring  

• 12th Dec 2022

• 4 L to 16 L INR 

• No

• as per Shift  on Roaster

• Mumbai

• Conducting market research to better comprehend prevailing consumer behaviors.
• Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs.
• Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
• Creating well-written copy that is free from mistakes.
• Collaborating with graphic designers to improve the appearance layout of outputs.
• Maintaining a database of customers who have opted to receive our correspondence.
• Distributing emails through the use of automation software.
• Monitoring and reporting on the utility of each campaign.

Role Description :

- Good Understanding of Java 8 with proven hands-on skills
- Experience in Spring Framework - Spring Boot, Spring Data, Spring REST
- Experience in Spring Reactive
- Experience in Git, Gradle / Maven
- Practitioner of clean code and SOLID principles
- Able to test drive features
- Can debug code at ease and ensure quality code is produced
- Knowledge of design patterns
- Comfortable with agile practices, user stories and task breakdown
- Understands REST principles and Micro services
- Experienced with technologies such as
- Required Java, Spring Boot
- Good to have Maven, GIT, Swagger, PCF, Rabbit MQ
- Good API skills technology such as Rest Webservice
- Good foundation in data structures, algorithms and OO Design with rock solid programming skills
- Experienced on creating unit test using JUnit, Mockito or PowerMock
- Experienced on mark up language such as JSON and YML
- Experienced on using Quality and Security scan tools such as Sonar, Fortify and WebInspect
- Experienced on agile methodology

As a UI Developer with 2+ years of experience

Strong with Javascript/ Typescript with good understanding of DOM

Experience with UI frameworks such as React/ Angular/ VueJS 

Good with CSS/ SCSS/ SASS and handling responsive UI development

Experience using standard UI frameworks such as bootstrap, bulma, material ui etc

Ability to split code into logical components with impetus towards writing reusable components/ styles

Experience with handling state management, separation of layers with the right kind of abstraction 

• Hands on  of developer or tester role on  guidewire suite
• Working through backlog with minimal supervision
• Develop/test on guidewire components, integration components , guidewire batches, policy enter, claim enter, API plug-ins, messaging and workflows
• Experience working in agile teams
• Able to contribute towards better quality outcomes
• Java experience desirable
• Database experience
• Excellent communication skills