Product Support/ Customer Relation Executive

We are looking for a talented and driven Data Scientist to join our growing Analytics team in India. In this role, you will work at the intersection of advanced machine learning, scalable MLOps infrastructure, and domain-specific healthcare analytics. You will collaborate closely with cross-functional teams to build, deploy, and maintain production-grade ML models that drive real-world impact in clinical trials and healthcare operations.

KEY RESPONSIBILITIES

End-to-End ML Development

•     Design, build, and optimize predictive models across the full ML lifecycle—from data ingestion to model serving.

•     Conduct rigorous Exploratory Data Analysis (EDA) to surface insights and drive feature engineering decisions.

•     Validate model performance using appropriate statistical techniques and domain knowledge.

MLOps & Production Deployment

•     Deploy, monitor, and maintain production-grade ML models using Databricks MLFlow endpoints and Unity Catalog.

•     Implement CI/CD pipelines for model versioning, experiment tracking, and automated retraining.

•     Ensure model reliability, observability, and performance in live production environments.

Language Models & LLM Applications

•     Apply transformer-based models (BERT, ClinicalBERT, Trial2Vec) for NLP tasks including classification, NER, and information extraction.

•     Build and maintain vector similarity search pipelines for semantic retrieval and recommendation use cases.

•     Fine-tune pre-trained models for domain-specific applications in clinical and healthcare contexts.

•     Support exploratory work around LLM integration and prompt engineering for internal tooling.

Domain-Driven Analytics

•     Apply advanced analytics within complex healthcare and clinical trial datasets—including patient records, trial protocols, and adverse event data.

•     Translate ambiguous business problems into structured analytical frameworks with measurable outcomes.

•     Partner with domain experts, product managers, and engineering teams to deliver data-driven solutions.

REQUIRED QUALIFICATIONS

Education

•     Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Bioinformatics, or a closely related field.

Experience

•     2–4 years of hands-on experience in a data science or machine learning role.

•     Demonstrable experience deploying ML models in production environments (not just prototyping).

Technical Skills

•     Strong proficiency in Python (pandas, NumPy, scikit-learn, PyTorch / TensorFlow).

•     Experience with Databricks, MLFlow (experiment tracking, model registry, endpoints), and Unity Catalog.

•     Hands-on experience with BERT-family models and Hugging Face Transformers library.

•     Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) and embedding-based retrieval.

•     Solid understanding of SQL and working with large structured/unstructured datasets.

•     Exposure to cloud platforms (AWS / GCP / Azure) and distributed computing frameworks (Spark).

GOOD TO HAVE

•     Prior experience with clinical trial data standards (CDISC, CDASH, SDTM) or healthcare ontologies (SNOMED, ICD-10).

•     Familiarity with Trial2Vec or similar trial-to-vector embedding approaches.

•     Experience with LLM fine-tuning, RAG pipelines, or prompt engineering in a production setting.

•     Knowledge of regulatory and compliance considerations in healthcare AI (e.g., FDA guidelines, HIPAA).

•     Contributions to open-source ML projects or published research.

THIS ROLE IS NOT FOR YOU IF…

•     You have strong SQL/BI skills but limited hands-on ML modelling experience — or you’ve built models only in notebooks without ever deploying them to production.

•     Your LLM exposure is limited to API calls and prompt engineering — with no experience fine-tuning models, working with embeddings, or building vector search pipelines.

As a Senior Web Developer, you will be responsible for developing and/or designing websites for app . You will be working alongside a team of other developers in creating, maintaining and updating our websites. You get to work with some of the best minds in the industry at a place where opportunity lurks everywhere and in everything. You will also be collaborating with the other team members such as the Content Team as well as the Design Team to refine the website and fix the technical issues. Your ultimate goal will be to provide user information solutions by creating web pages and apps.

Responsibilities

Your responsibilities are as follows.

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

Required Qualifications

We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are:

• Minimum 4 Years of experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with the following programming languages: NET Core (C#) and PHP.
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented Programming, and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications

• Exceptional working knowledge of various website development techniques.
• Exceptional understanding of UI Prototyping tools.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• A keen eye on details.

Job Description – Graphic Designer

Job Profile: Graphic Designer 

Location: Bangalore

Job Mode: Work from Office

Salary: ₹7-7.2 LPA (Negotiable)

Notice Period: Immediate Joiners Preferred 

Key Responsibilities:

Design static and motion graphics for social media, websites, ads, and presentations.

Perform high-quality image manipulation and editing using Photoshop and Illustrator.

Collaborate with design and marketing teams to deliver visually engaging creatives.

Use Midjourney or similar AI tools for generating creative assets.

Ensure consistency with brand guidelines and adapt designs per platform.

Stay updated on design trends and participate in creative brainstorming.

Requirements:

1–2 years of graphic design experience, preferably in an agency setting.

Advanced image editing and visual design skills.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator); After Effects & Premiere Pro are a plus.

Strong knowledge of AI-based design tools (especially Midjourney).

A portfolio showcasing image manipulation, creative graphics, and diverse design styles.

Ability to manage multiple projects under tight deadlines.

• Determine the appropriate approach for new software assignments
• Provide solutions to overcome complex problems using the latest technologies
• Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
• Proactively communicate with the client to get things done within the deadline.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

• 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
• Experience in programming .NET (C# or VB), Java + Node.JS-based programming
• UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
• Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
• Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
• Orchestrator configuration and component usage knowledge
• hands on experience of orchestrator queue and load distribution
• Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
• Excellent analytical and problem-solving skills, including business process expertise
• Experience developing design documents for automation processes

Business Analyst (Data & Analytics) Remote Work, US shift

General Scope and Summary

The Data and Analytics Team sits in the Digital and Enterprise Capabilities Group and is responsible for driving the strategy, implementation and delivery of Data, Analytics and Automation capabilities across Enterprise. This global team will deliver “Next-Gen Value” by establishing core Data and Analytics capabilities needed to effectively manage and exploit Data as an Enterprise Asset. The Business Analyst will be responsible for documenting business processes, use cases and gathering requirements which will enable teams  answer strategic and business questions through data.

Roles and Responsibilities

Night Shift - Remote Work

Document business processes this includes workflow diagrams, entity relationship diagrams and other supporting documentation

Design new workflows based upon business requirements

Interact with development resources to create the technical requirements

Act as quality assurance liaison prior to release of new data analysis or applications

Write technical documentation for our applications to be provided to customer success for turning into user friendly documentation  

Perform Data Exploration and Analysis

Build simple reports/dashboards

Interact with external stakeholders to address technical issues.

Experience, Education and Specialised Knowledge and Skills

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient.

Strong interpersonal skills, ability to understand stakeholder pain points, ability to analyze complex issues to develop relevant and realistic solutions and recommendations.

Demonstrated ability to translate strategy into action; excellent technical skills and an ability to communicate complex issues in a simple way and to orchestrate solutions to resolve issues and mitigate risks.

Basic Qualifications

4+ years’ experience in business analytics, data analysis, data management, or related technologies.

Data Related certifications and/or degrees preferred.

Deep technical and domain knowledge related to Analytics, data exploration, business analysis Experience with a variety of business intelligence and analytical software package (e.g., Tableau, Power BI etc.).

Experience with Gathering requirements, creating workflows on data projects

Exposure, and knowledge of primary cloud provider offerings and architectures (AWS, Azure, GCP).

Knowledge of agile methods and delivery techniques.

Experience with Data exploration, profiling like SQL

Experience in working with cross functional teams.

Ability to deliver in fast paced environment with attention to detail and

execution focus

Exceptional verbal and written communication

Ability to work individually, within a cross-functional team, as well as with external partners and vendors

Preferred Qualification

Awareness of regulatory impacts to data in the Live Sciences business,

such as GxP.

Ability to deliver fast, show quick wins and have the big picture in mind

Ability to work with external vendors and hold them accountable

Ability to juggle multiple priorities and make quick decisions

• Expert software implementation and automated testing
• Promoting development standards, code reviews, mentoring, knowledge sharing
• Improving our Agile methodology maturity
• Product and feature design, scrum story writing
• Build, release, and deployment automation
• Product support & troubleshooting

Who we have in mind: 

• Demonstrated experience as a Java
• Should have a deep understanding of Enterprise/Distributed Architecture patterns and should be able to demonstrate the relevant usage of the same
• Turn high-level project requirements into application-level architecture and collaborate with the team members to implement the solution
• Strong experience and knowledge in Spring boot framework and microservice architecture
• Experience in working with Apache Spark
• Solid demonstrated object-oriented software development experience with Java, SQL, Maven, relational/NoSQL databases and testing frameworks 
• Strong working experience with developing RESTful services
• Should have experience working on Application frameworks such as Spring, Spring Boot, AOP
• Exposure to tools – Jira, Bamboo, Git, Confluence would be an added advantage
• Excellent grasp of the current technology landscape, trends and emerging technologies

• Test Strategy, Test Planning, Test Management, Test Case Writing
• Functional, Integration, System & Regression Testing
• Defects Reporting, Tracking & Retesting
• Entire Test Life Cycle Management
• Good in Manual Testing
• Manual testing of front-end, API
• Monitoring and debugging issues in both staging and production environments
• Ability to adapt to changing priorities in a highly multi-tasked environment
• Must be self-motivated and results-driven
• Self-learning through self-exploration and documentation of the tool.
• Must have a hunger for knowledge and drive to increase product and domain expertise
• Detail and project-oriented with a focus on quality and passion in the work at hand
• Ability to effectively communicate and support our customers over email and web requests
• Ability to communicate easily with a diverse group of people

Qualifications

• Knowledge of any Application Lifecycle Management (ALM) tools like Jira or similar bug tracking tools - MUST
• An ability to rapidly grasp and apply complex business and technical concepts
• An ability to work with minimal supervision
• Excellent English Speaker - MUST
• Technical English writing in high level
• At least 2 Years and a maximum of 7 years of manual testing experience on web application
• Knowledge in SQL basic queries
• Knowledge in testing REST APIs
• Certification of ISTQB

TECHNICAL SKILLSET REQUIRED:

• Experience building and maintaining code for:
• Android platform (Eclipse/Android Studio, Java, Android SDK) OR
• Any other platform, with proven track record of picking up new skills
• Hands-on experience with modern technologies.
• Excellent Java programming skills
• Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
• Passion for usability, simplicity and consistency in software development.
• Excellent communication and collaborative skills.
• Exposure to Agile methodologies
• Bonus points for Knowledge of major mobile platforms (iOS, WP8, etc.)

 POSITION:

• Be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
• Develop awesome new features front to back (using Java and Android SDK)
• Responsibilities will include all aspects of software development from design, coding, testing, customer feedback and maintenance.
• Work with a team of amazing developers and designers to build simple, beautiful and consistent user experiences for our mobile apps
• Invent and prototype new features, then build, test and ship them in our products.
• Drive the implementation of new technologies which improve our ability to build great products.

QUALIFICATION

• A Bachelor’s degree in Computer Science (or equivalent experience)