Product Support/ Customer Relation Executive

Hiring: Academic Specialist (Inside Sales)

Location: Bangalore (Walk-in Interviews)

We are looking for candidates with a minimum of 6 months of internship or experience in B2C sales. Freshers can also apply with Good communication skill

Requirements:

Education: Bachelor's degree (mandatory)

Experience: 4+ months in B2C sales (internship or work experience)

Location: Candidates must be available in Bangalore for a walk-in interview

Mode of Interview: Face-to-face

Compensation:

For experienced candidates: Up to ₹7.3 LPA (based on experience and interview performance)

If you're interested, kindly send your CV

As a C++ developer working in front office electronic trading, your role involves developing and maintaining software solutions for trading systems used in financial markets. Here are some key aspects of your responsibilities:

C++ Programming: Mastery of the C++ programming language is essential, as most trading systems are built using C++ due to its performance and efficiency.

Electronic Trading Systems: You'll work with electronic trading systems that execute trades automatically based on predefined algorithms or user instructions. Understanding order execution, order management, and market data processing is crucial.

Multithreading: Multithreading is vital in electronic trading systems to handle concurrent tasks efficiently. You'll need to design, implement, and debug multithreaded applications to ensure optimal performance and reliability.

Low-Latency Systems: Electronic trading often requires low-latency systems to execute trades swiftly. You'll optimize code and algorithms to minimize latency and ensure timely order execution.

Algorithmic Trading: Knowledge of algorithmic trading strategies and implementing them in software is advantageous. This includes understanding mathematical models, statistical analysis, and risk management.

Networking: Understanding network protocols and communication is necessary for connecting trading systems to exchanges, brokers, and other financial institutions. This involves working with TCP/IP, UDP, and messaging protocols like FIX (Financial Information Exchange).

Risk Management: You'll implement risk controls and safeguards in trading systems to prevent erroneous trades or mitigate risks associated with market volatility.

Testing and Debugging: Thorough testing and debugging are crucial to ensure the reliability and stability of trading systems. You'll write automated tests, perform manual testing, and debug issues to maintain system integrity.

Performance Optimization: Continuously optimizing the performance of trading systems is essential to handle increasing trading volumes and maintain competitiveness. This involves profiling code, identifying bottlenecks, and applying optimizations.

Regulatory Compliance: Adhering to regulatory requirements and standards in the financial industry is critical. You'll ensure that trading systems comply with regulations such as MiFID II, Dodd-Frank, and others applicable to electronic trading.

Collaboration: Working closely with traders, quants, risk managers, and other stakeholders to understand requirements and implement solutions that meet business needs.

Documentation: Maintaining clear and comprehensive documentation for code, algorithms, and system architecture is important for knowledge sharing and compliance purposes.

Overall, being a C++ developer in front office electronic trading requires a strong technical foundation, attention to detail, and the ability to work effectively in a fast-paced and demanding environment.

• Review game design and requirements documents and develop test plans
• Test and report issues using JIRA, an issue tracking system used by the company.
• Work with the production team on prioritizing the issues.
• Work closely with product team and designers to understand requirements for the purpose of quality assurance.
• Work independently with minimum guidance.
• Video game enthusiast with a knack for finding bugs
• Work as member of team assigned to a project for testing a specific game
• Execute and update Test cases assigned as per instructions and timelines
• Identify and report functionality bugs
• Write all bugs in conformance to internal standards and project specific requirements
• Update all bug databases with accurate and complete information 
• Complete all tasks assigned, as per instructions and timelines
• Work closely with other team-members to share, discuss and clarify issues essential to effective execution of project
• Identify and help implement opportunities for improvement in security, quality and process controls
• Perform all tasks in strict compliance to Information security policy and quality standards

Company link: https://www.catalystmi.com/" target="_blank">https://www.catalystmi.com/

Job Location: Mumbai (Hybrid)

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen.

We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not the typical practice for many impact investors, corporations and foundations working to create social change. 

We collect social impact data directly from beneficiaries (customers / employees / suppliers) using our network of 1000+ trained research assistants in 75+ countries. We do it quickly and without the fuss typically associated with measuring social impact. Our research assistants speak directly to customers to understand their lived experience; and our team turns all this data into benchmarked social performance reports, with accompanying insights, to help our clients demonstrate and improve social performance. 

By making impact measurement simple, scalable, and comparable, we not only enable organizations to improve their products and services; we also help transform what it means to credibly measure impact, ensuring that the voices of those who matter most are always part of the story.

About the role: 

You’ll be an early engineer in a newly formed engineering team. This is a unique opportunity for you to learn, build, demonstrate, and subsequently own diverse components of our tech stack and evolve as we scale our business. As a core engineer in a small team, the role demands a high degree of self-drive and ownership, on a path to achieving outsized impact.

Your Primary Responsibility Will Be:

To Advance Our Integrated Data Capture And Insights Platform (Ruby/React/PostgreSQL) And Associated Tooling (Python)

Specifically, your responsibilities will include:

• Work with a diverse multidisciplinary team across Engineering, Product & Operations, to translate product specs into clean, functional, production-ready code.
• Participate actively in defining of the systems architecture vision to better support our team’s needs
• Grow our technical capacity by mentoring other engineers and interviewing candidates
• Collaborate with team members to identify systems, practices & technologies that suit our needs the best
• Seek, learn, adopt and advocate industry best practices. Contribute towards the engineering culture
• Troubleshooting coding problems quickly and efficiently to ensure a productive workplace

About You: First and foremost, you bring compassion and dedication to this work because it matters to you.

You are a pragmatic and product-driven engineer who is interested in solving user problems and delivering value while taking into account tradeoffs between Business and Tech. You have a bias towards action: you get your hands dirty and actively tackle problems in a way that leads to the best outcomes and brings teams together. You successfully balance flexibility and rigour, using informed judgment to make decisions. You model critical thinking and introspection, taking strategic risks and growing from mistakes. You are decisive and bold, have a growth mindset, are an excellent communicator, and know the value of being a part of an effective team

Minimum Qualification:

• At least 4+ years of experience in software engineering building SaaS platforms, products and APIs
• At least 1+ years in your current role as a senior engineer
• Strong proficiency in Ruby on Rails (primary) and Python (additional)
• Strong proficiency in data modelling, RDBMS (Postgres preferred) and NoSQL databases.
• Proficient in software design, modularity, testability and software quality
• Strong problem-solving and decision-making skills

Additional desired qualifications:

• Preferred prior experience in the following stack: Python, Ruby On Rails, React, Postgres, AWS
• Experience in working on natural language processing, and ML for text and audio.
• Fast self-learner, with aptitude and interest in learn new technologies, languages & frameworks
• Experience working on data-pipelines, and data transformation systems.
• Experience setting up, managing and ensuring best practices on public clouds like AWS, GCP, or Azure (we use AWS)

Working with 60 Decibels

We are a fun, international and highly-motivated team who believes that team members should have the opportunity to expand their skills and career in a supportive environment. We offer a competitive salary, the opportunity to work flexibly and in a fun, supportive working environment. If this sounds like the role for you, get in touch!

60 Decibels is deeply committed to having a workplace that is inclusive and anti-discriminatory. We believe that our team must embody the compassion, listening, and sense of shared humanity that is so central to our goal as an organization. We are proud to be an Equal Opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation age, marital status, veteran status, or disability.

As a growing company, we are building towards a more universally accessible workplace for our employees. At this time, we do use some cloud-based technologies that are not compatible with screen readers and other assistive devices. We would be happy to discuss accessibility at 60 Decibels in greater depth during the recruitment process.

 About our team and our culture: we are a fun and hardworking global team that is full of smart, mission-driven folks who combine an entrepreneurial spirit with a commitment to make a positive change in the world.  

We consistently hear from our clients that the best thing about 60 Decibels is the people. To get a feel for our slightly nerdy, not-take-ourselves-too-seriously vibe, check out our monthly newsletter, The Volume.

Compensation: 60 Decibels offers a competitive salary and benefits package and the opportunity to work in a flexible, fun and supportive environment. The salary range will be adjusted according to costs of living in our country offices. 

Extra Perks: We have an unlimited leave policy and 12 monthly recharge days, on the first Friday of each month. We are a globally distributed team and we give team members opportunities to cross-pollinate and visit our different offices. 

Want to get to know us a little better?

> Sign up to receive The Volume, our monthly collection of things worth reading.

> Visit our website at 60decibels.com.

> Read about our team values here. 

• Java – Spring, Hibernate, Data Structures & Algorithms
  • Knowledge on a Database system.
  3+ years of experience in software development.

Preferably BE/B-Tech engineering degree, but not a must.
• 3 years’ experience developing server-side Java – Spring, Hibernate and REST
• Full-SDLC cycle, with large-scale live roll-out participation as a developer.
• Expert understanding of the object-oriented design and programming concepts
• Good understanding of relational and non-relational database/datastores/caches best practices and challenges
• Have a passion for quality and writing clean, solid, readable code that scales and performs well
• Proficient in Git and familiarity with continuous integration
• A team player who values collaboration, innovation, and inclusion
• Comfortable working in an Agile environment
• Strong verbal and written communication skills

What you need to have:

Job Title: Media Relations & Communication Executive

Years of Experience: 2-3

Working Geographies: International

Job Summary:

We are seeking to hire a Media Relations & Communication Executive who will be

responsible for building and maintaining a relation with media houses for the brand. The

Media Relations & Communication Executive will be responsible for promoting and

protecting the brand’s reputation by developing and executing media relations

strategies and plans for brand building/innovation, media promotions, news

communications, and public affairs initiatives.

Job Responsibilities:

• Responds to requests for information from the media.

• Establishes and maintains cooperative relationships with construction industry

bloggers, publishers, news portals, and media houses.

• Writes press releases and prepares information for the media to promote viAct.

• Plans or directs the development of media programs to maintain favourable public

and stakeholder views of the organization’s agenda and accomplishments.

• Ensure press releases for new product launch.

• Analyses the organization’s objectives, promotional policies, and needs to build

media relations strategies that influence public opinion and promote products,

ideas, and services.

• Maintains the organization’s image and identity.

• Draft’s speeches and schedules interviews.

• Prepares and edits organizational materials, newsletters and other publications for

external audiences.

• Collaborates with managers to identify trends and evaluate advertising to determine

whether it is in sync with the organization’s media relation efforts.

Public Relations Qualifications / Skills:

• Superior written and verbal communication skills

• Knowledge of writing media publishable drafts

• Ability to make media pitches

• Proficient in Java, Node or Python
• Experience with NewRelic, Splunk, SignalFx, DataDog etc.
• Monitoring and alerting experience
• Full stack development experience
• Hands-on with building and deploying micro services in Cloud (AWS/Azure)
• Experience with terraform w.r.t Infrastructure As Code
• Should have experience troubleshooting live production systems using monitoring/log analytics tools
• Should have experience leading a team (2 or more engineers)
• Experienced using Jenkins or similar deployment pipeline tools
• Understanding of distributed architectures