Senior HCM Program Manager

• Knowledge of OO JavaScript
• 7.2. 10+ years hands-on experience with web development using
• HTML5, JavaScript (React, Preact.js, Redux, Redux, Vue.js,
• CSS3, SignalR, Socket.io)
• 7.3. Experience building responsive design layouts using a formal
• framework like Bootstrap and familiarity with best practices
• (web security concepts, ensuring browser & device
• compatibility, etc.)
• 7.4. Experience in creating secure pre-compiled script libraries.
• 7.5. Familiar with development and debugging tools for cross-
• browser issues
• 7.6. Experience integrating with RESTful APIs for server-side

Job title: Content Writing-Head

Work Location: Gurgaon

Reports to: CEO 

Role Overview:

As The Head of Content Writing, you will play a pivotal role in shaping and executing our content strategy. This position requires a seasoned content professional with a strong editorial background, exceptional leadership skills, and a passion for creating high-impact content. The ideal candidate will lead a team of content writers and collaborate with cross-functional teams to deliver content that engages, educates, and inspires our target audience.

Roles and Responsibilities:

1. Develop and lead the content strategy, ensuring alignment with the company's brand, goals, and target audience.

2. Manage and mentor a team of content writers, setting clear expectations, providing feedback, and fostering a culture of creativity and excellence.

3. Ensure all content produced is of high quality, adheres to brand guidelines, and aligns with the company's messaging and tone.

4. Lead the creation of various types of content, including blog posts, articles, whitepapers, eBooks, and more, ensuring they meet the standards for accuracy, clarity, and creativity.

5. Work closely with other departments, including marketing, design, and product, to gather insights and ensure content aligns with overall business objectives and strategies.

6. Collaborate with the SEO team to incorporate best practices into content creation, improving search engine visibility and driving organic traffic.

7. Use analytics tools to measure the performance of content, providing insights and recommendations for continuous improvement.

8. Keep abreast of industry trends, content marketing best practices, and emerging technologies to ensure our content remains relevant and competitive.

Education and/or Work Experience Requirements:

• Bachelor's degree in English, Journalism, Communications, or a related field. Master's degree is a plus.

• 7+ years of experience in content writing, with a focus on leadership roles.

• Proven track record of developing and executing successful content strategies.

• Strong editorial skills with a keen eye for detail and storytelling.

• Excellent leadership and team management skills.

• Ability to collaborate effectively with cross-functional teams.

• Familiarity with SEO best practices and content optimization.

• Outstanding written and verbal communication skills.

Field Sales Executive-

Urgent requirement for Field Sales Executive. It is on the company payroll. Roles and responsibilities: Identifying and acquiring new distributors, as well as managing existing ones.

Developing & implementing sales strategies and plans to meet revenue goals.

Effectively managing and driving the sales cycle from prospection through to successful closure via local marketing activities

Building strong relationships with partners in the business territory.

Prepare regular reports and conduct monthly meetings to review team performance.

Analyzing market trends and competitors' activities.

Key Skills: - Sales Executive, digital marketing services sale, software sales, Sales Promotor, Promoter, Channel Sales, Sales, Business Development, Distributor Sales, Field Sales, Direct Sales, Secondary Sales, Sales Support, General Trade, Marketing, Field job, distributor Sales Management, Channel Sales Management, handling distributors, retail sales, retail channel sales, B2B sale, B2C sale.

Role: Field Sales Executive

Industry Type: Software Development and digital marketing services

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

PG: Any Postgraduate

Doctorate: Doctorate Not Required

Responsibilities

Work with development teams and product managers to ideate software solutions

Design client-side and server-side architecture

Build the front-end of applications through appealing visual design

Develop and manage well-functioning databases and applications

Write effective APIs

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software

Create security and data protection settings

Build features and applications with a mobile responsive design

Write technical documentation

Work with data scientists and analysts to improve software

Requirements And Skills

Proven experience as a Full Stack Developer or similar role

Experience developing desktop and mobile applications

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Skills:- MongoDB, Express, HTML/CSS, Javascript, XML, jQuery, Java, MySQL

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

1. Good communication skills, should able to demonstrate website features
2. Must have good hands-on experience on HTML/CSS and Javascript,C#
3. Experience using SQL to update and retrieve data
4. Good to have experience with vue.js, AngularJS, selenium frameworks and code repositories such as GitLab
5. Analytical skills
6. Understanding of testing frameworks

1. Collaborate with other developers and engineers to design, build, and maintain applications
2. Candidate is responsible for design and development of small modules in ASP.Net core MVC, C#, SQL Server and client side technology as javascript/jquery
3. Write and debug code
4. Troubleshoot application issues
5. Ability to learn and pick up new frameworks