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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

Job Description :
We are seeking a talented and experienced Full Stack Developer to join our dynamic team in Hyderabad. The ideal candidate will have a passion for building scalable and efficient web applications, a strong understanding of modern frameworks and technologies, and a keen eye for user experience and design.
Key Responsibilities :
- Design, develop, and maintain web-based applications using React JS, NodeJS, Angular, React Native, and other modern frameworks.
- Develop hybrid mobile applications and responsive web interfaces using Bootstrap and JavaScript.
- Build and optimize back-end services with frameworks such as Express.js or Restify.
- Work with SQL databases, including schema design and query optimization.
- Utilize ORM tools like Sequelize for database management.
- Implement real-time communication features and ensure browser compatibility.
- Collaborate with cross-functional teams to participate in the product development lifecycle, including prototyping, testing, and deployment.
- Adapt to and learn alternative technologies based on project requirements.
Required Skills & Experience :
- 3+ years of experience in full-stack web development.
- Proficient in Angular, NodeJS, React.JS, and JavaScript.
- Strong experience with Express.js or Restify frameworks.
- Solid understanding of SQL databases and ORM tools like Sequelize.
- Knowledge of responsive design principles and hands-on experience in developing responsive web applications.
- Familiarity with React Native for mobile development (a plus)
- Strong understanding of real-time communication technologies.
Additional Skills & Experience :
- Experience with NoSQL databases such as MongoDB or Cassandra.
- Awareness of internationalization (i18n) and the latest trends in UI/UX design.
- Familiarity with other JavaScript libraries/frameworks like VueJS.
- Hands-on experience with implementing payment gateways for different regions.
- Excellent facilitation, verbal, and written communication skills.
- Eagerness to contribute to functional and user experience design discussions.
Education : B.Tech/M.Tech in CSE/IT.ECE
Role - Performance tester
Location – Hyderabad
Budget – only above 6.5 years (at least 5 years on load runner / strong in load runner) 6.5 to 10 years
Compensation - between 13 to 17 LPA
We need associates to be good in Load Runner both. Below is JD.
- Ability to work independently on project performance testing with minimal supervision.
- should have Performance Testing strong skills with working experience on API testing and Web Applications.
- Understanding of the requirements / architecture and NFR.
- Good experience in performance testing using MicroFocus – Performance Centre(Load Runner)
- Able to understand the complex architecture of the product developed in various technologies like java, springboot, PCF/AWS Cloud Technologies, etc..
- Hands-on experience of developing scripts, designing test scenarios, test execution, monitoring, analyzing results
- Participate in the development and reporting of test metrics; items such as test confidence and test coverage reports.
- Experience in setting up/designing load scenario for various tests like load test, endurance test, stress test, capacity measurements etc.
- Experience in profiling and monitoring tools like AppDynamics, Grafana, Kibana
- Monitor application logs to determine system behaviour. Address all technical issues;
- facilitate the resolution and necessary follow-up with Development and other cross- functional departments.
- Analyse the CPU Utilization, Memory usage, Garbage Collection, and DB Monitoring - Parameters and DB Reports to verify the performance of the applications
- Experience in Setting up Test Environments, Debugging Environment issues.
- Experience in Identifying H/W and S/W Needs for setting up Test Environment Knowledge of sound development practices with exposure to Agile development, release engineering and continuous integration is a plus.

Position Vacant: FPGA Developer
Organization Name
AVANTEL LIMITED
Company Profile
AVANTEL LIMITED is a technology driven public limited company with focus on developing innovative wireless communication products and solutions to meet unique requirements of defense, railways, and telecom sectors. The organization is certified against AS 9100D and ISO 9001:2015 standards for Quality Management System. For more details visit www.avantel.in.
Industry
Electronics /Telecommunications
Qualification
B.Tech/ M. Tech. degree in Embedded Systems / Signal processing / VLSI
Desired Skills / Responsibilities
Mandatory Skills/ Knowledge :
· Coding and Debugging in C language /Coding and Debugging in Verilog - VHDL
· Knowledge of signal processing algorithms related to Digital communication such as Digital Filters, FFT, Modulation, Demodulation, Carrier / Symbol Tracking etc.
· Thorough knowledge on Xilinx, Spartan 6 & 7 Board. A hand on experience is a must on above.
· Programming knowledge of Hardware and Firmware
· Development Life Cycle processes for embedded systems
Preferable: The Experience must be in the area(s) of
· Realization of Real Time Digital Signal Processing and / Or
· Realization of real time Digital Communications
· Knowledge in FPGA is Mandatory
Desired profile of the candidate
· Good communication skills
· Good academic record
· Min 70% above in B.Tech
Experience
5-10 Years (Should be trained in C & Embedded courses also on FPGA.)
Interview Mode
Face to Face (or) Virtual
Location of posting
Hyderabad/Visakhapatnam
Shift Timings
8:30 AM to 5:30 PM
Working Days
6 Days (Sunday is Off)


Greetings From Softobiz Technologies!!
Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.
We are looking for people who have experience in Python and react.js.
Location - Hyderabad
Years – 3+ Years
Primary Purpose:
The Senior Software Engineer role is responsible for ensuring continuous innovation and developing high-quality software aligned with user needs and business goals. This role will work as an integral part of creative and motivated teams to ensure high-quality benchmarks are met for deliveries of innovative products for local and international markets. Working closely with other stakeholders requires the ability to design, develop, and implement creative solutions with Modern architecture and design patterns. . Thinking outside the box with the capability to learn upcoming technologies in the integration space, the role requires contributing proactively to business-aligned digital initiatives. A detailed understanding of modern SDLC frameworks is required, as is the ability to work in an Agile environment.
Job Responsibilities:
- Lead projects in your respective squad, guide and mentor the team as required.
- Provide thought leadership in the architecture and design of Digital products.
- Provide technical leadership, mentoring, and coaching of developers.
- Contribute to the implementation and delivery of Digital products.
- Promote and experiment with new technologies that will help improve the quality and delivery of Digital Products.
- Perform software engineering tasks to ensure the highest levels of product quality are met.
- Analyze system and production defects, including troubleshooting and root cause analysis.
- Learn from industry specialists and apply best practices to match our customer needs further.
- Keep up to date with technical trends, tools, and methodologies, and research as required.
Experience and Skills:
- 3+ years of relevant experience;
- Solid experience working in complex and innovative R&D development environments;
- Experience working in Agile process and result-oriented culture;
- Solid experience with multiple programming languages, including Python, JavaScript, Typescript, ReactJs/AngularJs/Vue.Js.
- Demonstrable robust Architecture, design, development, and collaboration skills gained in developing software product solutions;
- Hands-on experience with developing and implementing integrations;
- Experience with developing enterprise grade complex software applications.
Technical Skills
- Python frameworks Django/Flask/Fast API
- Solid OOP skill in PHP, with S.O.L.I.D principle in mind.
- Experience in react.js
- Experience with test driven development.
- Comfortable with GIT version control systems;
- Normalized SQL database design, strong experience in MySQL
- Knowledge of building and consuming REST API
- Good to have experience with AWS Stack (Lambda, SQS, SNS, API Gateway, etc.)
Bonus Technical Skills:
- Some knowledge or experience in Kubernetes is a bonus
- Experience with Microservices architecture
About Softobiz
Innovation begins with like-minded people aiming to transform the world together.
We invite you to join an organization that has been helping clients transform their businesses by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work.
At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneers in the latest technologies.
We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.
For more information about our solutions and organization, visit www.softobiz.com,
Follow us on LinkedIn, Twitter, and Facebook for more updates.
POSITION SUMMARY:
We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.
EXPERIENCE
7- 9+ Years – Software Engineer III
PRIMARY RESPONSIBILITIES:
-
Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.
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Work closely with the customers and understand the requirements and get it done on timelines.
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Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.
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Work closely with the Team and complete the deliverables on-time
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Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.
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Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.
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Drive automation efforts for the configuration and maintainability of the public/private Cloud.
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Lead product selection for replacement or new technologies
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Address user tickets in a timely manner for the covered services
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Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.
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Migration and consolidations of infrastructure
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Design and implement major service and infrastructure components.
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Research, investigate and define new areas of technology to enhance existing service or new service directions.
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Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.
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Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.
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Ability to take ownership on activities and new initiatives.
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Infra Global Support from India towards product Development teams.
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On-call support on a rotational basis for a global turn-around time-zones
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Vendor Management for all latest hardware and software evaluations keep the system up-to-date.
KNOWLEDGE, SKILLS AND ABILITIES:
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Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.
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Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations
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IaaS- Infrastructure as a service, Metal as service, Platform service
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Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies
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Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)
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DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms
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Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment
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Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.
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Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect
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Networking Skills – Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)
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Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)
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Experience with Red Hat Ceph storage.
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A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies
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SME - subject matter expert for all cutting-edge technologies
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Data center architect professional & Storage Expert level Certified professional experience .
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A solid understanding of high availability systems, redundant networking and multipathing solutions
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Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.
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A Working experience in Object – Block – File storage Technologies
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Experience in Backup Technologies and backup administration.
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Dell/HP/Cisco UCS server’s administration is an additional advantage.
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Ability to quickly learn and adopt new technologies.
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A very very story experience and exposure towards open-source flatforms.
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A working experience on monitoring tools Zabbix, nagios , Datadog etc ..
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A working experience on and BareMetal services and OS administration.
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A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.
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A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)
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A working experience with systems engineering and Linux /Unix administration
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A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL
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A working experience with automation/configuration management using either Puppet, Chef or an equivalent
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A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories
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Experience in Build system process and Code-inspect and delivery methodologies.
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Knowledge on creating Operational Dashboards and execution lane.
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Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services
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SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
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Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.
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Experience in handling On-call Support and hierarchy process.
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Knowledge on scale-out and scale-in architecture.
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Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.
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Knowledge on Agile and Scrum principles
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Working experience with ServiceNow
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Knowledge sharing, transition experience and self-learning Behavioral.
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
> Strong knowledge of the Lightning framework
> Experience working with Sales or Service Cloud, Community Cloud, Marketing Cloud
> Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
> Working knowledge on continuous integration, working with repositories (e.g. Git)
> Should have the experience to design the data flow and work with any ETL or data loader




JOB DESCRIPTION
- 2 to 6 years of experience in imparting technical training/ mentoring
- Must have very strong concepts of Data Analytics
- Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
- Must have good knowledge of SQL and Advanced SQL
- Should have basic knowledge of Statistics
- Should be good in Operating systems GNU/Linux, Network fundamentals,
- Must have knowledge on MS office (Excel/ Word/ PowerPoint)
- Self-Motivated and passionate about technology
- Excellent analytical and logical skills and team player
- Must have exceptional Communication Skills/ Presentation Skills
- Good Aptitude skills is preferred
- Exceptional communication skills
Responsibilities:
- Ability to quickly learn any new technology and impart the same to other employees
- Ability to resolve all technical queries of students
- Conduct training sessions and drive the placement driven quality in the training
- Must be able to work independently without the supervision of a senior person
- Participate in reviews/ meetings
Qualification:
- UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
- PG: MCA/MS/MSC – Computer Science
- Any Graduate/ Post graduate, provided they are certified in similar courses
ABOUT EDUBRIDGE
EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.
Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.
To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/
You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products
Role: Business Operations/Account/Client Services manager
Employment Type: Full-time
Salary: 4.2 to 6 Lakhs per annum based on experience
Location: Madhapur, Hyderabad
Experience: Agency and Marketing experience preferred
Arin & Human is looking for a Client Services/Account/Business Operations manager to handle some of our Singapore and Indian Clients.
Job Description
- Requires managing both Digital and Traditional Marketing objectives of clients
- Understand Clients' sales and marketing objectives and prepare a well-planned brief for the creative and digital teams
- Conduct daily meetings between teams and be flexible with remote collaboration tools such as teams, hangouts etc.
- Should have an excellent knack for creativity and passion for marketing
- Monitoring SEO and paid marketing activities
- Drive weekly review meetings with clients and monitor account health
- Understanding of Marketing & Branding Strategies
- Understanding of latest consumer marketing technology such as marketing automation, e-commerce platforms, CMS, CRM etc.