11+ SAP PP/PI Jobs in Hyderabad | SAP PP/PI Job openings in Hyderabad

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

1. Azure Integration Developer (Azure Functions, Azure LogicApp, Azure APIM)
   
   

Job Responsibilities:

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM

• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

At Livello we building machine-learning-based demand forecasting tools as well as computer-vision-based multi-camera product recognition solutions that detects people and products to track the inserted/removed items on shelves based on the hand movement of users. We are building models to determine real-time inventory levels, user behaviour as well as predicting how much of each product needs to be reordered so that the right products are delivered to the right locations at the right time, to fulfil customer demand.

Responsibilities

• Lead the CV and DS Team
• Work in the area of Computer Vision and Machine Learning, with focus on product (primarily food) and people recognition (position, movement, age, gender, DSGVO compliant).
• Your work will include formulation and development of a Machine Learning models to solve the underlying problem.
• You help build our smart supply chain system, keep up to date with the latest algorithmic improvements in forecasting and predictive areas, challenge the status quo
• Statistical data modelling and machine learning research.
• Conceptualize, implement and evaluate algorithmic solutions for supply forecasting, inventory optimization, predicting sales, and automating business processes
• Conduct applied research to model complex dependencies, statistical inference and predictive modelling
• Technological conception, design and implementation of new features
• Quality assurance of the software through planning, creation and execution of tests
• Work with a cross-functional team to define, build, test, and deploy applications

Requirements:

• Master/PHD in Mathematics, Statistics, Engineering, Econometrics, Computer Science or any related fields.
• 3-4 years of experience with computer vision and data science.
• Relevant Data Science experience, deep technical background in applied data science (machine learning algorithms, statistical analysis, predictive modelling, forecasting, Bayesian methods, optimization techniques).
• Experience building production-quality and well-engineered Computer Vision and Data Science products.
• Experience in image processing, algorithms and neural networks.
• Knowledge of the tools, libraries and cloud services for Data Science. Ideally Google Cloud Platform
• Solid Python engineering skills and experience with Python, Tensorflow, Docker
• Cooperative and independent work, analytical mindset, and willingness to take responsibility
• Fluency in English, both written and spoken.

• Implement marketing strategies to scale lead generation
• Update and optimize the website regularly for conversion
• Work in collaboration with freelance content writers to blog high-quality content
• Help the team with sales collaterals
• Engage potential customers via our social media accounts

• A strong communicator
• Data-driven decision maker
• Meticulous when it comes to details
• Customer obsessed
• Team player

Technical Solutions Specialist, App

• Understanding of products’ integration flows from a technical and sales perspective
• Work with the internal stakeholders in Criteo to understand client business objectives
• Providing feedback to our internal and/or client’s engineering team
• Be responsible and have ownership for the designed end to end solution’s projects
• Work in a fast-paced innovative environment and be cool under pressure
• Thrive when confronted with complex problems that require innovative solutions
• Act as a Subject matter expert on App related queries
• Leverages technical knowledge of products to meet customer needs
• Participate with the wider global team to improve and develop new tools and processes.
• Play a leading role in the testing and deployment phases of new products and customized solutions for our app business.
• Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team
• Provide guidance to other team members on areas of expertise
• Identify bugs, report them, and work close to our internal teams for resolution

Who You Are

• Engineering background with a computer science-related degree
• Fluent in spoken & written English
• Experience with ad technology is a strong advantage, though not mandatory
• Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android
• Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus
• Other web programming languages is a plus (JavaScript, HTML, …)
• Strong interpersonal and communication skills across all levels of interlocutors
• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
• Proactivity associated with a “can do” way of working
• Problem-solving and a positive attitude in a fast-paced environment
• Autonomous personality and interested in taking initiatives and leading on projects
• Team spirit oriented, sharing best practices, and open to train other team members
• Attention to detail to act as a consultant and be reactive in front of any potential situations
• Passion for new media, internet trends, and continual learning

• Proficient with Objective-C,Swift,Cocoa Touch and UIKit.  
• Experience with iOS frameworks such as Core Data, Core Animation, etc. 
• Knowledge of Apple’s design principles,interface guidelines and UI/UX standards 
• Experience with performance and memory tuning with tools such as Instruments. 

• Familiarity with cloud message APIs and push notifications 
• Proficient understanding of code versioning tools such as Git and SVN 
• Experience in Payment Integration, Push Notification & Third Party Integration.  
• Experienced with Apple Approval developed and Distribution Process, AdHoc Enterprise distribution. 
• Worked on various architecture such as MVC, MVVM, Singleton, Delegate and Notification patterns. 

• Good to knowledge /experience in developing GUI for C5 voip applications. 
• Good to knowledge / on webrtc, various voip standards. 

CTC - 12 to 14 LPA

Experience - 3+ Years

Skills:

• Mandatory experience on Angular 2+
• Hands-on experience on MEAN stack
• Proficient with OOPS and design patterns
• Frontend using Angular 2+/ReactJS/VueJS
• Backend using NodeJS (ExpressJS/SailsJS)/Python/Java
• Good understanding of NoSQL & SQL databases
• HTML, CSS(Knowledge of web semantics, CSS Pre-processors preferable)
• Should be able to translate design to HTML, CSS Git

Good to have:

Mobile app experience using react-native, flutter, etc

AWS/Azure/GCP

Experience:

3+ years

At least one application in production