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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Description:
We are looking for a BDM with 5+ years agency experience in generating sales and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.
Responsibilities:
1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients.
2. Managing both our existing sales pipeline and developing new business opportunities • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.
4. Create effective and persuasive proposals.
5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills.
6. Maintain an active schedule of prospecting calls.
7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
Skills:
• Have a proven track record of working with different industries, pitching and generating business from leading brands and corporate organizations
• Minimum of 5 years of experience in winning new business for agencies in the all sector
• Experience with direct client servicing at any Marketing Agency
• Excellent communication and presentation skills
• Broad understanding of the business development process.

- Hands-on experience in Python
- Proficient experience in the automation tool i.e Selenium.Experience in writing Selenium-based automation frameworks and scripts
- Strong understanding of QA processes (test case planning, feature ownership, automation reporting, and triage, bug reporting, regression & isolation)
- Experience in maintaining REST API based automation frameworks and scripts
- Experience with Selenium Webdriver, test framework development, and web application testing
- Proficiency in API Testing in the following programming languages: Java

● Love for coding: A fanatic about writing beautiful and scalable code.
● A sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful,
innovative and inventive.
● Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite
attention to detail, and are comfortable learning new technologies and systems.
● Team player: Knack for influencing without being authoritative. Pitch in wherever the
team needs help, from writing blog posts to supporting customers.
● Accountability: High sense of ownership for your code and relentlessness to deliver
projects with high business impact.
KEY QUALIFICATIONS
● BE/BTech in Computer Science or related field.
● You have a minimum 3+ years of Android development and a strong understanding of
building complex layouts using Android SDK.
KEY SKILLS
● Strong computer system analysis and design skills in current methodologies and
patterns including object-oriented programming, MVC, MVP, MVVM etc.
● Proficient in working with multi-threaded apps, XML, JSON, web services, Android
development tools, and SDK.
● Experience in Kotlin, Dagger2 and RXJava and third-party libraries and APIs.
● Skilled in writing Unit Tests and/or Test Driven Development (TDD) preferred.
Skills: Gas/steam Turbine, Aero Engine, UG NX/NX, GD&T– All these skills are must in resume.
Domain: Look CVs in Aerospace Industry
Location: HYD
Experience: 2+ years


Company: A technology products company, leading digital transformation for enterprises using blockchain. It offers services in Blockchain
application development, training &consulting and an innovative suite of specialized products for e-
Governance, Financial Services, Insurance, Sustainable Supply Chain & Healthcare.
Established in 2017 in Pune, Tech has raised Pre-Seed and Seed rounds
through Enemtech Capital and strategic investors globally. A Hyperledger Certified Service Provider (HCSP) &
Training partner (HTP), the company participates in open-source initiatives across the globe & has robust
technological alliances & partnerships with Hyperledger, Oracle, Amazon Web Services, IBM, Trust over IP
& Sovrin.
Skills : Hyperledger Fabric, Docker, Kubernettes, JavaScript
Responsibilities
· Designing, developing and testing blockchain systems.
· Candidates need to be very strong in Hyperledger Fabric, writing Chaincode using Golang, creating
REST APIs using Node & Typescript.
· Strong experience in data structures and algorithms, design patterns
· Develop Blockchain applications and REST services with Node.Js/Go/Java
· Keeping up with current blockchain technologies and cryptography methods.
· Work in high-paced agile environment
· Actively participate in the effort of defining development best practices, facilitate code reviews and
process improvements.
Qualifications
· Bachelor’s degree in Computer Science and 3+ years of experience in web + Blockchain development
· Good verbal and written communication skills.
· Design and implementation of Blockchain applications (using Hyperledger and/or Ethereum),
distributed ledger and smarting contracts.
· Experience in agile, iterative, and waterfall development environments
· Hands-on, technical, problem solver.
· Outstanding understanding of data structures and algorithms.
· Building high quality software using test-driven development practices in a high-paced agile
environment
Location : Hyderabad
Joining Date : ASAP
We offer exciting opportunities to learn new technologies and fast career growth path. We ensure a successful
career for our people.
Role : Head – Key accounts and strategic partnerships ( Unified Comm )
Qualification : Btech desirable with additional Business Diploma / Degree
Function – Drive both Wholesale & Enterprise VOIP Business Revenues on national and Global phase,
VOIP Business includes Outbound VOIP ( Traffic of Call Centre , CLI , NCLI ) and Inbound VOIP ( DID’s , Two Way DID’s , Toll Free No’s , VMN’s etc )
Should have handled min of a Annual Million USD Revenue business Portfolio
Enterprise VOIP SIP Trunks and SIP Trunk Solutions
Unified Comm Solutions Like MS Teams Direct Routing Services or others
SMS Services exposure with A2P ( Application to Person ) SMS
NOC support co-ordination Understanding
Skills – Should be having Solution sale bent of mind to enhance penetration in Enterprises/ SME’s and creating Value .
Characteristics – Should be a Self Motivated Individual willing to excel in his career
Must Have
- 1+ to 6 year’s development experience in Java/J2EE Development.
- 1+ years’ experience in Spring, Hibernate.
- 1+ years’ experience in developing REST API’s
- 1+ years’ experience in developing Spring boot applications.
- Hands-On experience in Unit testing.
- Hands On experience in MVC frameworks –AngularJS/Angular7/8
- Understanding of Micro services.
- Understanding of Agile Methodologies.
- Working experience with DB technologies
- Strong analytical and problem-solving skills.
- Aptitude for innovation, working independently and thinking ‘outside of the box’.


Job Title:Lead Mobile Developer
Work Location: Hyderabad
Experience:6 to 8 Years
Package:As Per market Standard
Notice Period:Immediate Joiners
Its a Full Time Opportunity with Our Client
Mandatory Skills:Mobile Developer,Ionic(Knowledge also fine)
Job Description:
Skills and Responsibilities
Proficient in JavaScript / Typescript, Ionic 3-4, Angular, HTML/CSS.
Any hybrid mobile Framework (PhoneGap, Cordova, ReactNative)
Experience using web services (HTTP, REST, SOAP) using JSON.
Cross-platform mobile app developers who have developed mobile apps with a familiarity of
Ionic/Flutter
Understanding of MVC concepts, Design Patterns, User experience, Mobile Usability, Security
fundamentals
Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
Experience with third-party libraries and APIs; Ability to handle dependencies and debugging
dependency conflicts
Good knowledge on Data structures and Algorithms
Experience in databases such as MongoDB/MySQL/MS SQL.
Experience using Git/GitHub or any related source control environments in a distributed team
environment; Hands on experience Google Play/iTunes Services
Build and publish applications in app stores
Solid knowledge of mobile app development practices, along with mobile testing tools and
techniques
Ability to handle Mobile app architecture, design and optimization, estimate timelines, able to
provide a solution to improve mobile app quality, understand emerging technologies, to
maximize development efficiency, standards and best practices to bring mobile app product to
the next level
Good communication skills showing a capability to make clear and meaningful contributions to
white board design discussions and offer innovative solutions to complex problems, as well as
contribute insights from past experiences.
Experience:
Minimum 4 years of hands on experience
Write clean, manageable code and maintain proper documentation
Excellent command over Data Structures and Algorithms
Familiarity with continuous integration
Strong problem solving and analytical skills
Knowledge of benchmarking and optimization
Security mindedness in development practices
Collaborate with cross-functional teams to define, design and deliver new features
Ability to work independently in small teams with excellent interpersonal communication skills
Responsible and capable of meeting tight deadlines
