11+ SAP PP/PI Jobs in Hyderabad | SAP PP/PI Job openings in Hyderabad

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Position:

We are seeking a motivated and detail-oriented Assistant Project Manager with 2 to 4 years of experience to join our team. The candidate will be responsible for overseeing the planning, execution, and delivery of projects within the specified scope, budget, and timeline. This role requires strong leadership abilities, effective communication skills, and a proven track record of successfully managing projects. The candidate will collaborate with cross-functional teams to drive project success, identify and mitigate risks, and ensure stakeholder satisfaction. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to adapt to changing project requirements.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans outlining project scope, objectives, timelines, resources, and budget allocations.

• Team Leadership: Lead and motivate cross-functional teams to achieve project goals, providing guidance, support, and direction as needed.

• Stakeholder Management: Establish and maintain relationships with project stakeholders, keeping them informed of project progress, risks, and changes.

• Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project delivery.

• Resource Allocation: Allocate resources effectively to ensure optimal project performance and resource utilization.

• Budget Management: Monitor project budgets, track expenses, and ensure adherence to financial guidelines.

• Quality Assurance: Implement quality assurance processes to maintain high standards and meet project requirements.

• Communication: Facilitate effective communication among team members, stakeholders, and management, ensuring clarity and transparency throughout the project lifecycle.

• Problem Solving: Address issues and conflicts that arise during project execution promptly and effectively, seeking resolution to minimize disruptions.

• Documentation: Maintain accurate project documentation, including project plans, status reports, meeting minutes, and change requests.

• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency.

• Closure and Evaluation: Ensure proper project closure, including post-project evaluation, lessons learned documentation, and handover of deliverables to stakeholders.

Required Qualifications:

• Bachelor's degree in business administration, project management, engineering, or a related field.

• 2-4 years of experience in project management, preferably in a relevant industry.

• Strong understanding of project management methodologies, tools, and techniques.

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

• Exceptional leadership and interpersonal skills, with the ability to influence and motivate team members.

• Effective communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.

• Proven track record of successfully managing projects within scope, budget, and schedule constraints.

• Proficiency in project management software and tools, such as Microsoft Project, Jira, or Trello.

• PMP or CAPM certification is a plus, but not required

Company Name: Asset Trust Services Pvt Ltd

Company Website

 https://assettrustservices.com/

Industry

Real-Estate

Company Description

Asset Trust Services is one of the leading real estate services company in Bangalore serving various Tyre-1 brands. 

We are built upon ethics ,trust and Integrity as core principles. 

Our growing business teams consist of various real estate expertise with humongous domain experience . 

 Job Description :

We are looking for dynamic " *Sales Executive* " having passion for sales, growth and earning.

1. Meeting the sales target every quarter through given paid leads & data calling.

2. Pitching the prospective property seeker's relevant property options.

3. Assisting Site visit for the buyer along with team members.

4. Post visit provide all support to ensure a smooth closure of the deal on paper as per Team managers guidance

5. Everyday follow-up, track all assigned leads

6. Managing good customer relationships & be a great team player

 Mandatory :

Excellent communication

Negotiation skills

Customer handling skills

Decision-making skills.

Languages - English, Hindi, Telugu good to go

Should be flexible for the day shift and a Work Timings: 10 AM - 7:30 PM

 Note :

Remuneration best in industry

We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.

As the successful candidate, you will be required to: 

• Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
• Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
• Create user stories based on functional requirements gathered from business teams.
• Work with developers and support teams to resolve defects and environment issues
• Creating data and process workflows.
• Good communication and problem-solving skills.
• Engage and work closely with development team and stakeholders, including attending scrum meetings.

To be eligible for this role, you should possess the following: 

• Bachelor’s or Engineering Degree in Computer Science or a related field.
• 4+ years of relevant experience as a Business Analyst.
• 2+ years of experience using JIRA and Confluence.
• Should have good communication and presentation skills with the ability to adapt to a range of audiences
• Must be self-driven, self-motivated with good soft skills.
• Must have good software engineering skills, thorough knowledge of SDLC, STLC.
• Excellent organizational and time management skills
• Quick learner and attention to detail
• Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
• Open for new challenges and learning and flexible to work and support the team as per the business need
• Understand and analyze Business, Functional, and technical requirements of the project
• Knowledge in using any of the bug tracking tool like Bugzilla/Jira

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

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Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .

Skills

• Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously  
• Excellent customer approach, interpersonal and influencing skills
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management

Roles and Responsibilities:

1. SDLC and Agile methodologies of software development.
2. Experience in managing software development projects - Ability to oversee entire Project Management lifecycle, to include scheduling, coordinating, invoicing and management of multiple projects
3. End to end accountability for Software Development projects
4. Managing the team of software developers; Advanced level of technical background to provide highly-credible leadership to the team
5. Provide technical leadership for software development
6. Deliver the project to the clients
7. Troubleshoot the issues - custom web applications, mobile application development
8. Establish the framework, leverage our product Turanto-Cloud Application Development Platform for each project
9. Has a product development background and has experience in building enterprise grade products using C#.Net MVC
10. Proven ability to handle multiple scrum teams and guide them to overcome technical challenges
11. Good experience in WebAPI and Service Oriented Architecture
12. Have practical experience in implementing CI and CD in recent projects and have a DevOps mindset
13. Solid understanding of the design process and various tools and resources available in the market and of backend and frontend development
14. Ability to accurately and objectively evaluate complex project risks and issues
15. Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of stakeholder trust and confidence
16. Exceptional tracking and time management skills
17. Ability to balance conflicting priorities and changing demands.
18. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
19. Should have expertise on client co-ordination
20. Mentor team members for successful delivery of projects
21. Guide cross-functional teams in the execution of projects
22. Deliver the project successfully with highest quality, agreed effort and on-time

Skills

1. Agile development practices (Kanban, Scrum)
2. Can do attitude
3. Thirst for knowledge and relish the opportunity to solve problems either as a team or independently.
4. A natural curiosity, always searching for improvements and learning new skills
5. A deep passion for technology and a love of learning new concepts and technologies.
6. Must be good in collaboration/team building/servant leadership.
7. Key Performance Indicator: Project Delivery Metrics Effort, On-Time Delivery, First Time Right
8. Strong technical knowledge in Web Development Frameworks, Mobile App Development Framework, emerging web and app development technologies
9. Successfully delivered the software solutions to the client (must)
10. Experience of leading a team of 15-20 developers
11. Demonstrate leadership skills
12. Passion for coding/programming and development

7+ years experience in software development with primary focus on Microsoft .Net stack(Asp.Net MVC, C#, Dotnet Core, SQLAzure, Microsoft Azure) & relevant experience in Web & Mobile App Development is must.

Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services

Functional Area: https://www.naukri.com/it-software-qa-&;-testing-jobs">IT Software – Development and Maintenance

Role Category: Programming & Design