11+ SAP PP/PI Jobs in India

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Technical Project Manager JD

Client communication for requirement gathering and during project development

Good on wireframing and project scoping

Handling team of developer and coordinating with team and client

Help in pre-sales for making some initial documentation 

Vast experience in development using technology such as PHP, Node, Django, React, Angular etc.

Good experience as team lead.

Great english communication and fluent communication experience

Technically strong, strong in Analytical Skills, Strong problem-solving capabilities

Server Knowledge and strong in GIT, GITLAB, SVN Knowledge

Sprint planning and scrum management

Experience making documentation like technical documents of project

Helping developers came out of terms

Strong R & D Skills, scrum

Strong database knowledge of MYSQL, PostgreSql, MongoDB

Strong Expertise making scalable applications

Knowledge of different software architecture and where to use which architecture etc. also design patterns.

ROLE SUMMARY:

• Our growing company is seeking to hire a Scrum Master who will be able to contribute to our Project Function team in organizing our ongoing and new projects. This task involves facilitating the cross-functional teams in executing the principles of Agile, organizing and participating in stakeholder meetings, and is responsible for removing the impediments that are preventing the teams from completing the work.
• To be successful as a Scrum Master, you will need to be able to work on tight deadlines, and have exceptional verbal, written, and presentation skills. MBA and at least 1 year of experience in IT industry is required for consideration.

QUALIFICATION:

• 3-6 years of experience in agile and scrum; Exposure to JIRA
• CSM/PSM Certification from Scrum Alliance (Mandatory)

ROLES AND RESPONSIBILITIES:

• 1. Lead the scrum team in using Agile methodology and scrum/KANBAN practices
• 2. Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible
• 3. Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
• 4. Responsible for ensuring Scrum/KANBAN is understood and the team adheres to Scrum/KANBAN theory, practice, and guidelines.
• 5. Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• 6. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• 7. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• 8. Be the point of contact for external communications (e.g., from customers or stakeholders), Facilitate internal communication and effective collaboration
• 9. Determining and managing tasks, issues, risks, and action items, Removing impediments to the Development Team’s progress
• 10. Monitoring progress and performance and helping teams to make improvements.
• 11. Planning and organizing demos and product/system testing.
• 12. Assist the Product Owner with the Product Backlog
• 13. Works with Agile coaches and other Scrum master's to grow within the role.
• 14. Resolve team impediments with other Scrum master's to increase the effectiveness of the application of Scrum in the organization.

COMPETENCIES:

• Excellent verbal and written communications
• Strategic decision making
• Willingness to learn and develop your skill set
• Works well within a team environment
• Logical thinker with good problem solving and analytical skills
• Willingness to get to the root of the problem
• Proactive can do and can think the approach to the job

LOCATION:

• All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy.

Preferred Skills: 

We want to really emphasize Spring Boot (2+ years although 1+ if candidate particularly strong) Using Redis as a caching technology with Spring Boot would be a strong plus 

Using Redisson (a particular java client library that can be easily configured with Spring Boot) would be a strong plus 

Knowledge of event based messaging systems (Amazon SNS, Amazon MQ, or Kafka (in AWS) Data Cleaning tools and techniques in CSV and Excel 

Strong Knowledge of Spring Boot Dependency Injection and Configuration 

Experience with APIs for popular e-commerce platforms (Magento, Shopify, Big Commerce, etc.) 

SDLC (Software Development Lifecycle) Tools in the context of AWS. (Tools classified under DevOps) 

Experience with managing AWS EC2 VM instances and using AWS managed Services (like S3, MySQL, VPC/Networking, Lambda, etc) 

Performance Analysis Tools (Code Profiling) on Java VM and particularly Spring Boot 

Nice to Have: 

Experience with Cassandra or MongoDB with Spring Boot 

Horizontal Scaling with Spring Boot (considerations running multiple instances of Spring Boot instances) 

Experience with placing Spring Boot applications in Docker/Kubernetes container ecosystems (especially in AWS) 

Urgent Requirement for Business Development Executive (BDE/BDM)
Location- Ahmedabad
Experience – 2 to 4 years
Salary- 2.4 to 4.8lakhs (depends on Expertise)
Gender- Female
Working Days-6
Qualification- B.Tech/MCA/M.Tech/Msc.IT

Currently work from home in this Pandemic Situation.

Job Summary:-
.Lead Generation
.Generate Business through Various Online Portals (Upwork, LinkedIn, Freelancer, PPH, Guru etc)
.Extensive Experience in Selling It Services - Web & Mobile App development services in International Market.
.Candidates must be well versed in #Prospecting via LinkedIn, Email Marketing
.Researching and Analyzing the market.
.Candidate would be responsible for Requirement Gathering +Cost Estimation

Perks

• Best hardware and software to help you get the job done in the best way possible
• Remote office allowance to support you regardless of where you work
• Learning and development allowance to help you grow your career
• Flexible leave policy to give you more control over your time.
• Health insurance for your family and you to keep you well.

Required experience and skills

• Bachelors degree in Computer Science and Engineering. Bonus: Masters degree.9+ years of total full-time work experience, preferably shipping SaaS applications.
• Startup experience strongly desired.
• Played a pivotal role in scaling a company and led teams in an agile environment where iteration has led to perfection.
• Proven track record of on time project deliveries with balanced calls on technical designs and tech debt.
• Expert proficiency in:
• 1. Ruby, Ruby on Rails, Mysql, Linux, Git, AWS, CI/CD, NewRelic.
• 2. broad range of internet technologies and applications.
• 3. interacting, building, and improving the performance of systems end-to-end.
• 4. architecting/designing complex systems
• Strong collaborator and thought partner to Product team.Driven by outcomes more than output.
• Have led projects with small, dynamic, and fast-paced teams (3-5 engineers), with great flexility and adaptability on large projects, delegating working effectively.
• Viewed by the team as their evangelist, role model and bar raiser.
• Past teams and co-workers attest to your prowess & agility in building great products, and driving sound technical decision making.Mentored engineers within and outside own team.
• High on EQ, humility, curiosity and self drive.

Responsibilities

We use a rubric / career ladder as a framework to help our engineers grow in their careers. Please refer to the SDE IV section in the rubric (https://docs.google.com/spreadsheets/d/1z_51E1mZ3qf0MBuAyfHjKE1HN6h_yghAx2WMaB1z-Ms/edit?usp=sharing">click to view) to understand our expectations on your role and responsibilities.

Your responsibilities include:

• Leading completion and delivery of multiple concurrent projects with clear deliverable timelines and milestones
• Providing key input and guidance in helping to solve our most difficult and challenging issues, and providing recommendations for preventing or mitigating the effects of the issues in the future
• Identifying inconsistencies caused by lack of best practices and patterns, and proactively collaborate with the team to gather input to define and rollout new best practices
• Mentoring other engineers on increasing their impact both within and outside of their team, including identifying opportunities for them to do so
• Participate in shaping longer term technical and architectural goals in consideration of product/company strategy, organizational growth, scalability, security, and other factors

Role Description - 

- Workindia is a 100% Product Company [Not Product-Enabled]. With PMF Stage completed 2 years ago, Company has seen rapid scale to become the largest Blue Gray Collar Recruitment Company in India today.

- With scale, Company focuses on one, expansion of existing business initiatives and two, addition of new business initiatives on an ongoing basis. 

- Role of the candidate is to head the digital marketing Team

Eligibility - 

1. Academic background: Engineering Only. Non-Engineers are not eligible to apply for this role. 

2. Work Experience: Minimum 4 years of experience required. 

3. Candidate should have good analytical skills, effective leadership and communication skills. 

4. Candidate should have experience in using marketing data tools and marketing analytics. 

5. Candidate Should have been involved in deciding team size, team structure, have experience of budget allocation to the various marketing channels, independent thinking on strategy vs. only execution.

Just to inform you; the company has excellent work environment and work culture.

Qualifications - 

BE / B tech/ MBA only requested to apply. Good institutes will be given preference.

If interested, kindly share your updated CV along with the following details:

1. Total experience:

2. Current CTC

3. Expected CTC 

4. Notice Period

5. Contact Number:

6. Email ID

7. Qualification:

Contact Person:

Shubha Gupta
HR Manager