11+ SAP PP/PI Jobs in India

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Profile: AWS Data Engineer

Mode- Hybrid

Experience- 5+7 years

Locations - Bengaluru, Pune, Chennai, Mumbai, Gurugram

Roles and Responsibilities

• Design and maintain ETL pipelines using AWS Glue and Python/PySpark
• Optimize SQL queries for Redshift and Athena
• Develop Lambda functions for serverless data processing
• Configure AWS DMS for database migration and replication
• Implement infrastructure as code with CloudFormation
• Build optimized data models for performance
• Manage RDS databases and AWS service integrations
• Troubleshoot and improve data processing efficiency
• Gather requirements from business stakeholders
• Implement data quality checks and validation
• Document data pipelines and architecture
• Monitor workflows and implement alerting
• Keep current with AWS services and best practices

Required Technical Expertise:

• Python/PySpark for data processing
• AWS Glue for ETL operations
• Redshift and Athena for data querying
• AWS Lambda and serverless architecture
• AWS DMS and RDS management
• CloudFormation for infrastructure
• SQL optimization and performance tuning

Minimum 7 years experience : Individual Contributor ( Back-end plus Cloud- Infra)

Banking/Payments Domain : Worked on projects from scratch and scaled

Experience with Payment Gateway Companies is a plus

Tech Stack

Java SpringBoot,AWS,GCP,REST

Worked on CI/CD (Manage and setup )

Different SQL and NO-SQL Databases -,PostgreSQL,MongoDB

Responsibilities:

End to end coding ; from software architecture to managing scaling,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members.

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time.

Management of security vulnerabilities.

Be a full individual contributor which means can work in a team as well as alone.

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product companies and Managing small teams is a plus

We are looking for a Tele Sales Executive who is proficient in customer-oriented Telesales executive to utilize outbound telephone calls to achieve sales targets.

Roles and Responsibilities:

• Candidate needs to do an outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FDs, Investment Plans etc.,)
• Need to reach the monthly targets
• Need to resolve customer Queries
• Calling existing and potential customers to persuade them to purchase company products and services.

Requirements and Skills:

• Good interpersonal and communication skills
• Good Convincing skills

Qualification:

• Graduation (Any Stream)

Experience:

• 0-5 years

Location: Hyderabad

               Transportation Facility

Contact Details:

Name: Deepa

HR Executive

Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Areas of Impact for you

• Hands-on management with deep-dive into the details of software design, implementation and debugging.
• Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
• Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
• Develop large multi-tenant applications in Rails.
• Understand Rails best practices and religiously introduce those to codebase.
• Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.

Desirable Skills and Experience

• Loves coding.
• 4-6 years of experience managing technology teams.
• Demonstrated ability to build complex scalable technology products.
• Should have prior experience of working with ROR, React, PostgreSQL and cloud infra.
• Understanding scaling strategies for a high-traffic Rails applications.
• Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
• Experience in using ActiveRecordSerialize, RSpec and active interaction.Engin
• Knowledge about Asynchronous Networking in Ruby; Refactoring ActiveRecord Models; Background Job processing using Redis and Sidekiq; Writing automated Deployment Scripts using Capistrano, Ansible etc.
• Expertise in Data Science and Machine Learning is a plus.
• Expertise in Jenkins, Kubernetes, dockers and cloud technology is a plus.

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring Talent Acquisition Specialist who can take care of hiring and team building.

Responsibilities:

- Determine selection criteria.

- Source potential candidates through online channels (e.g. social platforms and professional networks).

- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Closing positions within a defined turn around time and as per requirements. Maintaining good offer to joining ratio.

- Design job descriptions and interview questions that reflect each position's requirements.

- Forecast quarterly and annual hiring needs by department.

- Foster long-term relationships with past applicants and potential candidates.

Requirements:

-Must have experience in leadership hiring preferably for startups.

- Proven work experience (minimum 3 years) as a Talent Acquisition Specialist or similar role. Handling a 

- Familiarity with social media, resume databases and professional networks.

- Experience in volume/bulk hiring for Sales role.

- Familiarity with social media, resume databases and professional networks.

- Hands-on experience in handling atleast 5+ recruiters, team management

- Excellent verbal and written communication skills.

- A keen understanding of the differences between various roles within organizations.

- MBA in Human Resources Management.

Digital Marketing expert required to launch and build funnel for an Ai driven fem tech app. 

Lead digital marketing strategy including Paid, Search, Display, Affiliate, Email, Fb Advertisement & SEO

Must have start up experience.

Wordpress, clickfunnels exp would be a plus.