11+ SAP PP/PI Jobs in India

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Job description

Team Leader – Collection Process

Experience: Minimum 2 years in loan recovery / collections

Education: Any Graduation

Role & Responsibilities:

Handle and manage a team of up to 20 collection agents

Achieve daily and monthly collection targets

Monitor team performance and provide guidance

Handle escalations and ensure process compliance

Prepare basic MIS and reports using Excel

Skills Required:

Strong knowledge of loan recovery process

Good Excel and data analysis skills

Team handling and leadership skills

Languages:

English mandatory

Any two South Indian languages mandatory

CTC: Based on previous CTC

Location: Bengaluru (On-site)

Job Title: Bilingual Recruiter (English/French), Remote

Location: Fully Remote (Must be available to work across various Canadian time zones)

Employment Type: Full-Time

About the Role:

We’re looking for a motivated and adaptable Bilingual Recruiter fluent in both English and French. While some recruitment experience is preferred, what matters most is your eagerness to learn and grow under the guidance of a senior recruiter — and your commitment to creating exceptional experiences for both clients and candidates.

You’ll be supporting recruitment across a wide variety of industries and client types, giving you exposure to different roles, hiring styles, and organizational cultures.

• Key Responsibilities:Conduct full-cycle recruitment in English and French, including sourcing, screening, interviewing, and offer coordination.
• Ensure a full understanding of each client’s needs, business context, and expectations to deliver focused and effective recruitment support.
• Collaborate closely with clients and internal team members to create a positive and professional client experience marked by responsiveness, clarity, and results.
• Create a strong candidate experience by being respectful, organized, and transparent throughout the hiring journey.
• Work closely with a senior recruiter to build your recruitment skillset, gain mentorship, and grow your capacity over time.
• Maintain accurate documentation and workflows within our recruitment platforms and tools.
• Proactively contribute to team meetings, brainstorms, and shared files — bringing a team-first mindset to everything you do.
• What We’re Looking For:Fluency in English and French (spoken and written).
• Some experience in recruitment or talent acquisition (agency or in-house).
• Strong interpersonal, written, and verbal communication skills.
• A team player who collaborates, communicates well, and supports shared goals.
• A client-service orientation with a passion for understanding people and solving hiring challenges.
• Well-organized and comfortable managing multiple tasks and roles remotely.
• A desire to learn, grow, and build toward a senior recruiter path.
• What Success Looks Like:Timely, high-quality candidate placements.
• Consistent positive feedback from clients and candidates.
• Ability to manage competing priorities with professionalism and accuracy.
• Ongoing development and increasing confidence as a recruiter.

Tools & Technology:

We use a variety of modern recruitment tools and platforms to streamline sourcing, communication, and scheduling — including applicant tracking systems (ATS), candidate databases, scheduling tools, and internal collaboration platforms. While prior experience is an asset, we’re happy to train you on the systems we use.

Our Work Culture:

We believe in collaboration, curiosity, and doing the right thing — for our clients, our candidates, and each other. We’re supportive, flexible, and focused on delivering real results while enjoying the work we do.

* Bachelor's degree in computer science or related fields preferred.

* 7+ years' experience as a Quality Assurance Engineer / Quality

Analyst.

* Strong proficiency in manual and automation testing.

* Hands-on experience with JavaScript for test automation.

* Familiarity with JMeter for API testing.

* Basic knowledge of SQL and database concepts.

* Excellent analytical, problem-solving, and communication skills.

* Ability to work independently and collaboratively in a team

environment.

* Experience with CI/CD tools (e.g., Jenkins, GitHub Actions).

* Familiarity with Agile and Scrum methodologies

Performance testing and jmeter - must have skills

Lead a team of software developers to deliver customer requirements,

on time, within budget while ensuring high level of quality.

● Tracking a project against schedules and taking corrective actions on

slippage. Escalation to the next level in case of slippage / likely slippage

in time or quality parameters.

● Manage the relationship with the client and relevant stakeholders

● Regular coordination with clients, internal resources and third

parties/vendors for the flawless execution of the project

● Ensure that all projects are delivered on-time, within scope and within

budget

● Assist in the definition of project scope and objectives, involving all

relevant internal stakeholders and ensuring technical feasibility

● Develop a detailed project plan to monitor and track progress

● Report and escalate to management as needed

● Perform risk management to minimize potential risks

• ● Prepare / review project documents such as FSD / FRD

1. Counseling and Guidance:

• Provide counseling to prospective students and parents about academic programs and admission processes.
• Assist individuals in understanding and navigating the admission requirements.

1. Lead Conversion:

• Convert leads into successful admissions by effectively communicating the benefits of Amity University.
• Follow up with potential students to facilitate the application process.

1. School and College Outreach:

• Visit schools and colleges in Visakhapatnam to build relationships and promote Amity University.
• Conduct presentations to highlight the university's offerings.

1. Seminar Participation:

• Participate in seminars to represent Amity University and address queries from attendees.
• Collaborate with marketing teams for successful seminar organization.

1. Application Management:

• Oversee the admission application process, ensuring accuracy and completeness.
• Work with administrative staff to streamline and enhance the application experience.

1. Reporting:

• Maintain records of counseling sessions and admissions progress.
• Provide regular reports on counseling activities to the immediate supervisor.

1. Event Coordination:

• Assist in organizing and coordinating admission-related events and activities.

Requirements:

• Bachelor's/Master's degree in Counseling, Psychology, Education, or a related field.
• Previous experience in admission counseling is preferred.
• Excellent interpersonal and communication skills.
• Empathy and understanding in assisting students through the admission process.
• Ability to work collaboratively with other team members.

Do you have what it takes?

·      Proficient in C, C++ development, OS concepts, Data Structures, Distributed computing, and Algorithms.

·      Actively engaged in projects related to architecture and design (architecture, design patterns, reliability, and scaling).

·      Excellent problem-solving capability with strong fundamentals in Computer Science.

·      Highly proficient in data structures and algorithms.

·      Ability to pick up new technologies rapidly to convert specifications to low level design.

·      Ability to clearly communicate the intent and approach when producing a code design document.

How can you contribute to our success?

·      Develop frontend as well as backend components for delivering product on cloud platforms.

·      Participate in activities that lead up to the code design. This may include activities such as developing prototypes, proof of concept, compare pros and cons of various implementation choices being considered and recommending the most appropriate one.

·      Mentor and influence junior developers to adhere to good coding standards and become quality conscious.

·      Review critical pieces of code that are developed as per this code design.

·      Ensure that the code being delivered is of the highest quality.

·      Ensure appropriate unit tests and functional as well as non-functional tests are considered.

·      Conceptualize and work towards building processes, methodology, and tools to improve team’s ability to deliver high quality software. 

Essential Responsibilities:

• Software analysis, design, development, and customizations of software applications on IBMi
• Develop Design and test cases
• Prepare project technical delivery documents such as Technical Design Documents, analysis, documents, Unit Test Reports, and others
• Actively participate in software quality Engineering process activities
• Stakeholder interactions daily
• Mentor junior resources and provide technical guidance as and when required
• Production Support and other maintenance activities on IBMi
• Participate in daily stand-up or equivalent calls
• Provide accurate timely status reports
• Work under agile frameworks including but not limited to Kanban and Scrum
• Any experience of support IBMi-based ERP packages would be added advantage
• Perform the production code promotional and other change management activities
• Providing technical leadership to project team members and responding to inquiries regarding errors or questions about programs

Job Requirements:

• Minimum Bachelor’s Graduate in Engineering or equivalent
• 10+ years of total experience is required
• Excellent written and oral communication skills

Essential skillset:

• Operating System: OS/400,WINDOWS
• Languages : RPGLE, COBOL, CL400,CLLE, STORED PROCEDURE
• Database : DB2/400
• ERP : MPICS, BPCS

What does this role hold for you…??

• Responsibility for the entire process of lead management, sales and business development for the region.
• Driving scale and growth through proper sales planning and precise execution.
• Data management to ensure 100% coverage in assigned territory and tracking other key parameters.
• Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region.
• Responsibility service delivery ensuring client retention and reference.
• Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives.
• Responsibility for achieving targets in the designated areas.
• Developing and maintaining of database regular reporting &follow-ups.
• B2B Frontline Sales.
• Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory.
• Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.
• Achieving revenue and coverage targets.
•  

Apply if you have…

• Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility.
• Have worked in a real estate business.
• An outgoing and likable personality
• Confidence and authoritative speaking
• Strong presentation skills & confidence in your own abilities
• A high degree of self-motivation
• A passion for selling, Personal ambition, Resilience and persistence
• Ability to communicate with people at all levels & strong negotiation skills
• Ability to work own your own initiative and as part of a team
• Strong execution skills
• Knowledge of MS office (word and excel) and know how to use Internet.