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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
🚀 Hiring: Social Media Strategist (E-commerce - Online Supermarket) | Work from Home + Dubai Visits
📍 Location: Remote (India) | 2x Visits to Dubai per Year
🏢 Industry: E-commerce | Online Supermarket
💼 Company: Campkart (Dubai-based Startup)
📌 Employment Type: Full-Time | Paid Position
Are you a results-driven Social Media Strategist with a passion for e-commerce and a proven track record of driving measurable growth? Join Campkart, a fast-growing Dubai-based online supermarket startup, and play a key role in shaping its digital presence.
🔹 Key Responsibilities:
✅ Develop & execute high-impact social media strategies to drive brand awareness, engagement, and customer acquisition.
✅ Manage & optimize content for Facebook, Instagram, TikTok, LinkedIn, YouTube, and other platforms.
✅ Analyze performance metrics to refine campaigns and implement data-driven strategies.
✅ Collaborate with the Dubai team to align social efforts with business objectives.
✅ Work with designers to create compelling visuals (Graphic design skills are a plus!).
✅ Stay updated on industry trends and adopt innovative marketing tactics.
🔹 Candidate Requirements:
✔ Proven experience as a Social Media Strategist in e-commerce (preferably online supermarkets).
✔ Strong analytical skills with a history of driving significant growth in previous roles.
✔ Fluency in Hindi (Knowledge of Bangla is a plus).
✔ Ability to work independently and thrive in a fast-paced startup environment.
✔ Willingness to travel to Dubai twice a year for team collaboration.
✔ Bonus: Experience with graphic design and performance marketing.
🌟 Why Join Campkart?
🚀 ESOPs available for top-performing talent who drive impactful change.
🌍 Remote role with Dubai visits to stay connected with the team.
💡 Opportunity to shape the future of an emerging e-commerce startup.
📩 How to Apply?
Submit your CV & portfolio
• Identifying private/public landlords and retail partners
• Developing, maintaining, and growing relationships with existing tenants.
• Regularly canvassing the trade area to identify new tenant/partner opportunities, networking with local small businesses & entrepreneurs, and attending relevant trade shows and events to expand the business.
• Networking with area leasing representatives, brokers, and industry associates.
• Identifying and developing new leasable locations in the common area.
• Maintaining fruitful relationships with existing partners and customers
• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
• Negotiating lease agreements and renegotiating by phone, email, and in person
• R&D of the market.





and Rails framework along with PostgreSQL database. Someone who is passionate
about coding and loves to work in an ongoing challenging environment. You will be part
of a talented software team. You have to consistently deliver in a fast paced
environment and should be more than willing to build software that people love to use.
Key Responsibilities
The individual role that you’ll play in our team:
● Developing large multi-tenant applications in Rails.
● Understanding Rails best practices and religiously introducing those to our
codebase.
● Knowledge on how to do effective Refactoring.
● Ability to write unit tests and following those practices religiously.
● Working closely with the Product managers and UX team.
● Helping QAs to write automated integration tests.
● Staying up-to-date with current and future Backend technologies and
architectures.
Read the ‘Skills and Experience’ section, it is not the usual yada yada, you’ll be
asked specific questions on these.
Skills and Experience
● Ruby on Rails architecture best practices
● Knowledge on the latest versions on ROR
● Strong OOP knowledge in Ruby.
● Asynchronous Networking in Ruby
● Designing RESTFul HTTP APIs using JSON-Schema or JSON API (jsonapi.org).
● Ability to architect and develop API only backend
● Experience in using ActiveRecordSerializer
● Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
● How to use RSpec
● Rails Security Best Practices
● PostgreSQL and Rails.
● SQL concepts like Joins, Relationships etc.
● Understanding DB Partition strategies.
● Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to
Refactor Fat ActiveRecord Models”).
● Understanding scaling strategies for a high-traffic Rails applications (2 million+
requests a day).
● Background Job processing using Redis and Sidekiq
● Experience in using Amazon Web Services (AWS) tools.
● Writing automated Deployment Scripts using Capistrano, Ansible etc.
● Sending emails in Rails
● Knowledge in Linux and Git is mandatory


Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Collaborating with design and development teams, and participating in requirement analysis to decide upon, building and/or improving complex, high-performance Flutter-based architectures and applications
- Analysing and developing components and / or libraries to re-use in various products
- Testing and deploying iOS/Android applications to their respective stores
- Revising, updating, refactoring and debugging code
- Helping develop extensive documentation throughout the lifecycle of software development
- Designing solutions and/or coding practices to increase productivity for the team
- Serving as an application expert and providing technical support
- Assessing and communicating about projected timelines for deliverables and future product growth
- Having a customer-centric approach to all activities
What you need to have:
- Minimum of 1 to 2 years of deep and passionate experience of App development in Flutter along with preferably firebase, Node. JS, databases, cloud and server side integration and development
- Hands-on abilities in Flutter to develop all feature requirements that may come up in our app products on Android, iOS and Web
- Ability to develop APIs and SDKs for cross integration of applications with other applications
- Should have developed and released an app on both play store and iOS app store
- Should have managed, stabilized and scaled an app based product in your past experience
- Command on Google Play Console and iOS Console and all skills to use/manage the same
- Practical Experience of user data management, user journey and user engagement to improve app’s usage
- Experience of user analytics, apt UX/UI for user engagement
- Strong design sense with amalgamation of development to bring features to best usage

Are you bored of writing banking apps, making people click on more ads, or re-skinning or making clones
of Temple Run.
Did you ever think you could use your skills to change the world?
If you consider yourself as more of an artist who paints on the technology canvas, we want you!!!
GOQii is your chance to work with an amazing team at GOQii who are driven by passion and here to
disrupt the wearable technology & fitness space.
Roles and Responsibilities:
Relevant Experience on native App Development.
Solid understanding of the full mobile development life cycle.
UI development with latest framework and techniques.
Understanding of asynchronous client/server interfacing.
Solid grip on SQLite and data modelling.
Experience with 3rd party libraries & APIs - Social, Payment, Network, Crash, and Analytics etc.
Experience in handling the performance and memory of App using various tools.
Focus on building high performance, stable and maintainable code.
A good logical and analytical skills.
Experience with Git / SVN version control software.
Thorough understanding of OOP concepts.
Proficient with Java and Kotlin.
Clear understanding of Android SDK, Android studio, APIs, DBs, Material Design.
Realm and Room database.
Understanding of design patterns.
Background task, threading concept.
Srijan Technologies is currently hiring for the Assistant Manager / Manager – Financial Reporting with WFH option. (Delhi Location).
Location: Delhi (Currently WFH Due to Covid-19)
Immediate Joiners or candidates with a notice period within 30 days are preferred.
Roles and Responsibilities:
What you will do:
Review of accounting, closing, entire AR / AP relationship.
Preparation of monthly financial statements and MIS
Preparation of various financial management and Business Metrics reports, including financial
planning and forecasting
Preparation of Quarterly and Annual Financials Statements as per IND-AS / IFRS
Preparation of Consolidated Financials Statements as per IND-AS / IFRS
Coordinating with secretarial team, internal audit and statutory auditors
Managing All statutory, Financial and Tax Compliances for various Foreign entities
ERP / QuickBooks implementation (automation/upgradation), process designing and
implementation
Working knowledge of monthly / Quarterly tax compliance
What you will need:
3+ years of Financial reporting & Auditing experience / 5+ years including Articleship
Strong Knowledge of Indian GAAP / IND-AS / IFRS / US GAAP
Strong Knowledge of MS-Excel , Tally ERP and QuickBooks
Qualification as CA / ICWA
Experience in Good Consulting Firms / Industry with IND-AS / IFRS implementation assignments
and conversion exercises.
Strong communication and interpersonal skills
International entities compliance experience would be an added advantage
What you will get
Industry best perks
Phenomenal work environment, with great growth opportunities
• Communication between the Client and the Technical teams.
• Writing case studies and blogs for the projects and websites developed.
• Generating Revenue & projects and closing deals with International Clients.
• Assists in enforcement of project deadlines and schedules.
• Quickly understands the business issues and data challenges of client’s organization and industry.
• Creating documents like BRS /SRS and project Cost Estimation
• Identifies client organizations strengths and weaknesses and suggests areas of improvement.
• Reviewing documents for language, punctuation, and style or formatting errors with proficiency.
• Technical Recommendation and Testing.
The District Sales Manager will oversee sales activities within a defined territory and manage sales
representatives and distributors.
Responsibilities:
Trains sales representatives and distributors in assigned territory.
Organizes sales schedules of assigned staff.
To act like a bridge between the company and distributor with providing stock reports and
product inventories.
Conducts performance evaluations that are timely and constructive.
Handles disciplinary action against employees as needed and in accordance with company
policy.
Mostly to coordinate with Sales executives from his assigned district.
Sales the company’s products in an assigned territory.
Monitors existing accounts and regularly communicates with primary contacts for the account.
Works to establish new accounts in the territory.
Works toward increasing sales growth in the territory at an established rate determined by
Company.
To provide map coordinates and beat plans.
Performs other related duties as assigned.
Required Skills/Abilities:
Ability to build and maintain business relationships with clients.
Excellent verbal and written communication skills.
Excellent management and leadership skills.
Excellent time management skills.
Ability to multitask and complete work while traveling.
Thorough knowledge of territory, market, and clients.
Excellent problem-solving skills.
Proficient in Microsoft Office Suite or related software.
Organized with attention to detail.
Education and Experience:
Bachelor’s degree in any domain.
3-4 years of core field sales/ marketing experience required.
CTC- 16 - 25k p.m.
Location: SUNDERGARH, KORAPUT