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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
Job Title : Golang Backend Developer
Experience : 3+ Years
Location : Bangalore (Work From Office)
Notice Period : Immediate to 15 Days (Strict)
🚀 About the Role :
We are looking for a Backend Developer with strong Golang expertise to build scalable, high-performance systems. You will play a key role in designing microservices, handling concurrent workloads, and developing robust backend architectures for production-scale applications.
🔥 Mandatory Skills :
Strong hands-on experience in Golang, Microservices Architecture, REST APIs, Concurrency (goroutines & channels), PostgreSQL/MySQL, Redis, Messaging Systems (Kafka/RabbitMQ/SQS), AWS/GCP, Docker & Kubernetes, and CI/CD pipelines.
🛠️ Key Responsibilities :
- Design, develop, and maintain scalable backend services using Golang.
- Build high-performance REST APIs and microservices.
- Develop concurrent and distributed systems using goroutines and channels.
- Implement event-driven and asynchronous architectures.
- Optimize system performance, latency, and database efficiency.
- Integrate messaging systems and caching layers for scalability.
- Collaborate with cross-functional teams for end-to-end delivery.
- Ensure high code quality, testing, and system reliability.
- Monitor, debug, and enhance production systems.
Required Skills & Qualifications :
- Strong hands-on experience in Golang (must-have).
- Solid understanding of Concurrency in Go (goroutines, channels, worker pools).
- Experience with Microservices Architecture.
- Strong knowledge of RESTful API development.
- Proficiency in Databases : PostgreSQL / MySQL / MongoDB.
- Hands-on experience with Redis (caching).
- Experience with Messaging Systems: Kafka / RabbitMQ / SQS.
- Hands-on experience with AWS or GCP.
- Experience with Docker & Kubernetes.
- Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, etc.).
- Strong understanding of Data Structures, Algorithms, and System Design.
Good to Have :
- Experience with gRPC-based microservices.
- Familiarity with monitoring tools like Prometheus, Grafana.
- Exposure to high-scale distributed systems.
- Experience with event-driven architectures.
- Knowledge of security practices (JWT, OAuth2, RBAC).
What We’re Looking For :
- Strong problem-solving and debugging skills.
- Ownership mindset with end-to-end feature delivery.
- Ability to write clean, efficient, and maintainable code.
- Comfortable working in a fast-paced, high-growth environment.
You can also register yourself on the below platform to proceed further :
Job Profile: Business Development Manager
Industry Type: IT Software
Job Location: Delhi NCR
Qualification Required: MBA in Sales & Marketing (good to have)
Experience: 2-5 Years
Responsibilities
- Develop new business opportunities for sales & marketing of ERP and other software solutions offered by the organization.
- Experience in selling ERP Software into Pharma/Chemical, Plastic Manufacturing, FMCG and So on verticals of process manufacturing industry
- To be involved in the entire sales process right from identifying the prospect and target market to closing the deal and maintaining relationship with the client and Engage in proactive sales activities to convert suspects into prospects and further convert prospects to proposals
- Responsible for expanding the Client base in market for the ERP & CRM Services
- Present the product demo and elaborately describe the introduction, benefits & features of the same.
- Ensure client satisfaction and retention through regular meetings with key clients
- Meet, cold calls, Send Emails, linked contacts to the shortlisted leads by the company
- Stays current with industry and competitive research and information to enable rich client dialogue; maintains an understanding of client business challenges, industry trends and markets.
Desired Candidate Profile
- Experience of Marketing Management and outbound B2B sales, coupled with MBA (Sales & Marketing) qualification and a track record of success in ERP /Software Solution Sales
- Candidates should be able to build relationship with corporate customers , understand the technical requirement of customer
- Team oriented person, should possess excellent verbal & written communication and presentation skills and an expert in understanding the customer requirement.
- Must be able to achieve overall sales target & servicing clients with the objective of increasing the market share of the company.
- Willing to travel extensively all over India.
- Candidate should have an excellent track record of achieving deadlines on time and ability to meet and exceed revenue targets.
Preferred
- ERP, CRM and Cloud Experience and Internet Promotions and Sales
- Candidate with technical (IT Software) knowledge would be preferable
- Proficient knowledge of Django and Django REST framework
- Experience and good understanding of Redis
- Good knowledge and understanding of PostgreSQL or other relational databases
- Proficient in NoSQL document databases especially MongoDB.
- Understanding of threading and multiprocessing in Python, and multi-process architecture
- Good-enough understanding of version control systems like Git or Mercurial
- Strong unit-test and debugging skills
- Knowledge of container technologies (specially Docker) and orchestration systems is a plus
- Strong understanding of various Python Libraries, APIs, and toolkits
- Excellent understanding of MVC and OOP
- Rapid prototyping skills for getting product feedback
- Experience with Agile and SCRUM methodology
Job Description: Intern - Business Development
Location: Pune (Work from Office)
About Rawmart
Welcome to the Rawmart. We are the end to end solution providers and enablers to
Manufacturers and SME’s. By participating in the end to end manufacturing cycle, Rawmart
enables smart & cost effective raw material procurement, provides seamless supply chain
experience, infuses manufacturing technology, quality controls & drives process efficiencies
for delivering a better cost and volumetric output. Rawmart Intends to develop similar
Ecosystems across various product verticals and respective SME's. Partnering and developing
such SME's across the country is our mission. Our core principles are - Involve, Solve, and
Evolve.
Role Overview:
We are seeking a highly motivated intern to support the Business Development team in
driving growth within the Manufacturing as a Service vertical. The ideal candidate is eager to
learn, detail-oriented, and comfortable with research, client interaction, and strategic
planning.
Key Responsibilities:
1. Assist in identifying potential clients and researching their business requirements.
2. Conduct market research to understand industry trends and competitor analysis.
3. Support the preparation of client presentations, proposals, and reports.
4. Collaborate with internal teams to align solutions with client needs.
6. Help in organizing meetings, taking notes, and tracking follow-ups.
7. Support in managing marketing campaigns or lead-generation activities.
Required Skills and Qualifications:
Technical Skills:
1. Market Research & Analysis: Ability to conduct comprehensive research and summarize findings.
2. Microsoft Office Suite: Proficient in Excel, Word, and PowerPoint.
3. Data Handling: Basic understanding of data organization and visualization.
4. Presentation Skills: Ability to design visually engaging and persuasive presentations.
Soft Skills:
1. Strong communication and interpersonal skills.
2. Analytical thinking and problem-solving ability.
3. High attention to detail and organizational skills.
4. Proactive and eager to learn in a dynamic environment.
5. Ability to work collaboratively within a team and independently when required.
Preferred Qualifications:
1. Background in business, marketing, or engineering (students or recent graduates).
3. Knowledge of social media and digital marketing tools is a bonus.
• Build and manage productive, professional relationships with clients
• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.
Required Candidate profile
• Application of sales techniques
• Ability to work independently
• Hunger to learn and grow
• Customer Orientation
Job Description
- Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth.
- Experince in B2B is must.
- Craft content strategies that guide the content team based on keyword research.
- Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp.
- Lead content marketing outreach & high-quality link building campaigns and initiate communication with prospective websites & influencers
- Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI)
- Collaborate with internal teams to create landing pages and optimize the user experience
- Identify SEO issues with a continuous audit process and ensure that those issues are reported to concerned teams on time.
- Work closely with the content team to ensure the generation of SEO-friendly content
- Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting
- Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels.
Requirements
- Excellent communication skills (both written and verbal)
- Proven working experience in SEO.
- Strong technical SEO knowledge based on Search Console & other industry tools.
- Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc.
- Sound knowledge of SEO best practices and the latest trends.
- Solid knowledge of website analytics tools (e.g., Google Analytics)
- Strong analytical skills and data-driven thinking
- Experience in doing SEO for SaaS/large publications is a plus.
Required Skills (Technical Competency):
- Solid understanding of Object-Oriented Design and Programming.
- Hands-on experience in Software development in C# [Desktop Applications].
- Strong expertise in OOPS, basic design skills.
- Experience in C#, Winforms is must,
- Knowledge in PRISM, MVVM, LinQ.
- Expertise in multi-threaded programming.
- Strong logical and analytical skills.
- Experience of software development process.
- Expertise in development, testing and debugging skills.
- Knowledge of design patterns and its usage and tools like Visio.
- Experience in UML, SOLID.
- Experience in unit testing frameworks like NUnit.
- Expertise in troubleshooting bugs and finding solutions.
- Strong abstraction, analytical and problem-solving skills.
- Working with multisite teams, Quality conscious and Process Oriented.
Responsibilities
- As a founding member of the Product team, you will be responsible for managing the roadmap, features and manage the product lifecycle of the Niro credit applications.
- Setup data-driven experiments to optimize for key metrics, conversions etc.
- Communicate extensively with users and stakeholders to understand their pain points and eliminate those.
- Define clear and well-scoped requirement documents.
- Work with engineers and designers and ship features and product improvements.
You have
- 4+ years experience in Product Management and working closely with designers and engineering team members to ship products.
- Passion for solving consumer problems.
- Excellent communication skills.
- High affinity for making decisions with data.
- Prior Fintech experience and/ or experience in shipping delightful products is a plus.
- Prior experience with product experimentation is a plus.
You Get
- To work with smart, talented, fun people all around you.
- To work for a well-funded, fintech company with a good comp and benefits.
- Generous ESOP with no nasty clauses.
- Unlimited sick leave
- A learning wallet to upgrade your skills
Hands-on experience in working with Android Studio, Visual Studio & Xamarin.Forms.
Hands-on experience in creating user interface using Xamarin.Forms, Android SDK & iOS SDK for designing UI using XAML with various layouts and controls.
Hands-on experience required on MVVM.
Hands-on experience in developing Xamarin.Forms Custom Renderers, Data Binding, Effects,Gustures, Sliders, List views, Buttons, Styles, Check boxes, Date Pickers, Webview and Dependency Service.
Need Good Knowledge on data storage options using SQLite Database, Shared Preferences and Content Provider In Xamarin.Forms & Android.
Hands-on experience in Server integration technologies including web services RESTful APIs.
Need Good Knowledge in integrating Google Play Services, Google Maps API and Google
Cloud Messaging.
Need Good Knowledge with Push Notification Implementation in Xamarin.Android by Firebase.
Working experience required on developing the applications and testing them on Emulators, mobiles and tablets.
Proficient in generating Android .APK & iOS .IPA files deploying to the Playstore and App Store.
NeoQuant Solutions Pvt Ltd
NeoQuant Solutions is a Software Application Development and Software Services company that uses cutting edge technologies in developing software. We provide software solutions and custom products in the domain of Insurance, Banking and Media sector that are known for the use of the latest technology. We believe in innovations and simplicity to solve the business problems of our clients and partners.
Website: https://neoquant.com/">https://neoquant.com/
MSBI Developer-
We have the following opening in our organization:
Years of Experience: Experience of 3 - 8 years
Location- Mumbai (thane, BKC, Andheri)
Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech
Requirements:
- 3 - 8 years of consulting or relevant work experience
- Should be good in SQL Server 2008 R2 and above.
- Should be excellent at SQL, SSRS & SSIS, SSAS,
- Data modelling, Fact & dimension design, work on a data warehouse or dw architecture design.
- Implementing new technology like power BI, power bi modeling.
- Knowledge of Azure or R-programming is an added advantage.
- Can scope out a simple or semi-complex project based on business requirements and achievable benefits
- Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions






