11+ SAP PP/PI Jobs in India
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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
Have a background in IT through experience and Education.
Working in a team and also in a solo manner if required.
Crystal reports knowledge will be an addon.


Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
Job Responsibilities:
- Gain a clear understanding of customers' businesses and requirements;
- Plan execution methodology and identify fulfillment plan to address the requirements;
- Full lifecycle application development
- Designing, coding and debugging applications.
- Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
- Support, maintain and document software functionality
- Programming analytical skill with highly logical and analytical approach
- Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
- Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
- Maintain quality service by establishing and enforcing organization standards.
- Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
- Timely reporting to provide visibility of performance to goal.
- Be data driven and flexible to changes with a natural passion for problem solving.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Key Skills required:
- 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
- A self-starter with the ability to work independently and as part of a team.
- Ability to work well in a results oriented environment with firm deadlines;
- Ability to perform multiple tasks effectively while being results-driven and patient
- Able to work both independently and as part of a team
- High degree of attention to detail and trustworthiness
- Strong analytical skills
- Capable of making timely, independent decisions
- Excellent oral, written and interpersonal communications skill
- Ability to think outside the box and generate and implement new ideas.
- Natural interest in team building and leadership with coaching/training skills.
- Excellent organizational skills
Job Description:
- Responsible for helping in data preparation and data pull
- Should be able to cut and slice data to extract interesting insights from the data
- Work closely with cross-functional teams, TPMs & PMs to execute deliverables
- Identify key requirements needed from cross-functional teams and external vendors
- Accountable for delivering against established business goals/objectives
- Analyse, evaluate, and overcome program risks, and produce program reports for senior management and stakeholders
- Working on strategy development to enhance user experience
- Work with development teams to learn existing projects and different use cases.
- Hands-on experience in Excel & MS Office - Expert, SQL will be preferred
Technical Skills:
- Sales & acquisition experience, Customer Service, Customer Relationship, Relationship Management
- Be self-driven, and show the ability to deliver on ambiguous projects with incomplete data
Desired Skills:
- An ability and interest in working in a fast-paced, ambiguous, and rapidly changing environment
- Should have worked on Business Projects for an organization, Ex: customer acquisition, and customer retention.
1-3 Years’ experience (maximum 3 years) in Business Analyst/Program Manager/Project Manager role having good knowledge of SQL, Excel, and MS Office


Hands-on experience with SQL Schema design, REST API Design
Experience with Laravel, along with other common libraries such as PHP Unit and Eloquent
Basic understanding of front-end technologies such as Javascript, HTML5, CSS3
Familiarity with concepts of MVC, ORM, and RESTful
Able to Implement automated testing platforms and unit tests
Proficient understanding of code versioning tools such as Git
Solution Architect
10+ years of experience in leading solution architecture & technical development. A bachelor's degree in Computer Science, Engineering, or a comparable field from an accredited institution.
Key Responsibilities
-
Enable customer to realize their stated IT vision and strategy
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Lead development of solution architecture and design across a set of applications or an application/product family within an enterprise
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Provide guidance/consultancy for the execution and delivery of project from a solutioning and technology perspective
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Provide a strategic solutioning perspective to a project/engagement
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Demonstrate strong leadership skills and astuteness
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Design and Architect end to end solutions content that characterizes what products or services are being proposed and how these services will be delivered
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Estimate for Project or Program Management and or technical effort to drive scope and produce deliverables
Required Knowledge and Skills
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Deep understanding of the Software development, mobile development, application support, cloud, mobility and infra services.
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Should be proficient with the languages, tools, and frameworks core to software development, mobility iOS or Android development
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Demonstrate very strong skills in documenting architecture and preparing technical papers to explain architectural motivations/strategy or rationale
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Create technology focused roadmap for a set of projects within a program
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Must have an understanding of various Architectures and frameworks
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Produce estimates for the whole program using estimation methodologies and customizations appropriate to the program
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Work closely with project/program manager and advise on execution methodology/strategy, timelines, resources and project commercials
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Excellent interpersonal and communication skills
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Experience in agile methodologies and best practices
Job Title: Sr.Java Developer
Experience: 4 to 8 Years
Job Location: Bangalore/ Noida/Indore/Pune/Gurgaon/Hyderabad/Chennai
( Currently Work From Home)
Required Skills:
Primary Skills : Struts, Spring Boot, Java, Java EE - Strong OOPs fundamentals and good design skills, UML, Design Patterns
- Frameworks - Spring, Hibernate, JUnit
- Web Services Rest and Soap based
- Database Should have hands-on knowledge on MySQL, Oracle, PGSQL
- Build tools - e.g. Ant, Maven
- Should possess excellent understanding of java based applications and different customized flows/frameworks. Desirable Skills : Career Growth Plan : Target Companies : Responsibilities : Design, build, and maintain efficient, reusable, and reliable Java code
- Analyze issues in order to troubleshoot potential problems and suggest solutions
- Work with the Integration team to integrate external platforms via APIs/plug-ins
- Architect Integration platform to make sure efficient API calls
- Write Junit/integration test cases to validate the code quality and code coverage
- Attend daily Scrum, collaborate with technical & product team, and complete assigned tasks in each Agile Sprint
- Develop and adhere to best-practices for integrating applications

c#.net,ASP.NET,ADO.NET
c#.net,ASP.NET,ADO.NET
c#.net,ASP.NET,ADO.NET
c#.net,ASP.NET,ADO.NET
Skills & Certifications
- Experience supporting enterprise systems with a background in a large global, highly complex environment
- Should have very good knowledge and experience of complete Record to Report (R2R) cycle
- One year experience with Oracle Cloud/Fusion (implementation or support) required
- Must have expertise in Oracle Fusion/Cloud Financials/Oracle R12 modules such as
Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, and Procurement
- Strong experience in ACH processing and Smart View/FRS/OTBI
- Experience with integrating external applications to Fusion Cloud
- Excellent troubleshooting skills with ability to diagnose issues with complex applications and processes.
- Very strong customer service orientation
- Highly self-motivated and directed
- Ability to absorb new ideas and concepts quickly
- Good analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a fast-paced environment
- Ability to present ideas in business-friendly and user-friendly language • Excellent written, oral, interpersonal, and presentation skills

- 4-10 years experience
- Strong React, TypeScript, JavaScript
- Experience with NextJS and Material UI
- Experience with popular React.js workflows (such as Flux or Redux)
- Demonstrated mastery of HTML, CSS & JavaScript (ES6+)
- Good understanding of HTML, CSS, Javascript, jQuery, Bootstrap3/4, JSON & AJAX.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience in Graph implementation
- Thorough understanding of React.js and its core principles; Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience in Blob data implementation with Javascript
- Familiarity with RESTful APIs
- A knack for benchmarking and optimization
- Familiarity with code versioning tools
