
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

About Indigrators solutions
About
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Nature of Experience: exposure to any of the sections in production i.e. Core Coil Assembly,
Separate Phase Assembly, Winding, VPD Ovening, Tanking
Responsibilities:
Completion of shop floor loading & monitor closely productivity of workers.
Ensure completion of daily production targets adhering to defined standards of cost, quality
and time
Attend productivity meetings to discuss the discrepancies in the planned vs actual plan.
Preparation of productivity reports based on throughput & timeliness for presenting the same
in productivity meetings.
Undertake Production Planning and Control activities ensuring adherence to production
targets in terms of cost, quality, throughput & timeliness Coordinate with the technical
design (electrical and mechanical) function for a design review before the start of every work
order and for clarifications on design parameters during production
Ensure material requisitions are raised on time to obtain the material from the stores team
Ensure the adherence of the workers to the shift schedule.
Drive discipline on the shop floor and maintain healthy industrial relations in coordination
with the HR function
Drive a culture of continuous improvement in section of the production process
Ensure appropriate training is been given to the winding team by conducting various training
sessions.
Ensure all the documentation & statutory compliances are fulfilled in timely manner to
facilitate completion of all the audits.
Identify production bottlenecks and ensure elimination of the same in coordination with the
engineering function
Drive cost savings through cost effective utilization of resources, process improvements and
reduction in operational expenses / overheads
Ensure all production related documentations / records are maintained and updated through
SAP
Ensure compliance to SOP’s ,process flows and production protocol to ensure minimum
deviation from specifications

Company Description CorpCare is India’s first all-in-one corporate funds and assets management platform based in Mumbai. We offer a single window solution for corporates, family offices, and HNIs to formulate and manage treasury management policies. Our portfolio management system provide assistance in conducting reviews with investment committees and the board.
Role Description Role- Frontend Developer (Next JS) CTC- Upto 12 LPA
The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities Designing, developing, and testing UI for mobile and web applications. Build reusable code and libraries for future use. Accurately translate user and business needs into functional frontend code
Qualifications Bachelor's degree or equivalent in Computer Science. 2+ years' experience in frontend development. React and Next JS experience is must. Familiarity using Scrum/Agile development methodologies. Experience building object-oriented web applications in JavaScript, HTML5, and CSS3

Job Title: Python Django Microservices Lead
Job Title: Django Backend Lead Developer
Location: Indore/ Pune (Hybrid - Wednesday and Thursday WFO)
Timings - 12.30 to 9.30 PM
Experience Level: 8+ Years
Job Overview: We are seeking an experienced Django Backend Lead Developer to join our team. The ideal candidate will have a strong background in backend development, cloud technologies, and big data
processing. This role involves leading technical projects, mentoring junior developers, and ensuring the delivery of high-quality solutions.
Responsibilities:
Lead the development of backend systems using Django.
Design and implement scalable and secure APIs.
Integrate Azure Cloud services for application deployment and management.
Utilize Azure Databricks for big data processing and analytics.
Implement data processing pipelines using PySpark.
Collaborate with front-end developers, product managers, and other stakeholders to deliver comprehensive solutions.
Conduct code reviews and ensure adherence to best practices.
Mentor and guide junior developers.
Optimize database performance and manage data storage solutions.
Ensure high performance and security standards for applications.
Participate in architecture design and technical decision-making.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
8+ years of experience in backend development.
8+ years of experience with Django.
Proven experience with Azure Cloud services.
Experience with Azure Databricks and PySpark.
Strong understanding of RESTful APIs and web services.
Excellent communication and problem-solving skills.
Familiarity with Agile methodologies.
Experience with database management (SQL and NoSQL).
Skills: Django, Python, Azure Cloud, Azure Databricks, Delta Lake and Delta tables, PySpark, SQL/NoSQL databases, RESTful APIs, Git, and Agile methodologies
This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
- Develop automated test cases on a day-to-day basis
- Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
- Train team members on tool use and test automation tools, practices, techniques and best practices
- Communicate cross-functionally throughout the engineering organization
- Continuously monitor and boost test coverage across the product
Minimum Job Qualifications:
- Bachelor’s degree or better in CS or related field, with 3+ years experience in software test.
- Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
- Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
- Excellent communications and technical presentation skills
- Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
- Some experience/comfort with working in a Linux/Unix environment
- Excellent analytical, problem-solving, troubleshooting skills.
Preferred (Bonus) Qualifications:
- Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
- Experience with whitebox testing, code reviews, SDK testing
- Experience with performance testing, stress testing, and advanced aspects of system testing automation.
- Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).
Roles & Responsibilities:
- Create brand and positioning strategy. Own key P&L goals including TVL, User acquisition and # users across multiple chains
- Segmentation, targeting and acquisition strategies across user segments and channels
- Design and implement Stader Labs brand strategy on social media, including Twitter, Discord, Medium and Telegram
- Build and execute communications campaigns across different Proof of Staking chains that tell the Stader Labs story to multiple audiences
- Work with influencers, community to expand the audience and widen reach of Stader Labs
- Design community development and engagement strategies. Manage community managers and implement community strategy
Essential Skills & experience:
- Goal-driven, Structured thinker and Operator
- Experience with Community building across social media
- 3-5 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
- Excellent verbal and written communication skills (English). Multiple languages is a plus.
- Prior community management experience is a plus
Benefits:
- Competitive CTC on par with market along with ESOPs/Tokens
- Opportunity to work with a global, world class mission driven team
- Remote work, flexible work hours
Post - Xamarin Developer
Experience – 0.6 months -2 ys
Education BE or equivalent
Required Skills -
- 2+ Years of hands-on experience in design, architect, developing and delivering native mobile and cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications using Xamarin Studio or Microsoft Visual Studio.
- Hands-on experience in design and architect mobile back-end services.
- Strong knowledge in C#.net and SQLite Database with Entity Framework.
- Strong knowledge of MVC Web API’s is an advantage.
- Experience in designing and developing custom controls for Android, Windows and iOS.
- Solid foundation in data structures, algorithms, and object-oriented design.
- Capability to write and execute unit test cases.
- Independent researching, solution finding, analysis and problem-solving skills and capabilities.
- Knowledge on Agile and Scrum approach is a must.
- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.
- Ability to complete all phases of the software development life cycle including analysis, design, functionality, testing and support.
- Must be a team player and self-starter with the ability to communicate clearly.
Experience : 3-7 yrs
Location: Noida/Mumbai
The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new business by winning new participants in our early pay markets and managing and those relationships for long term repeat business. Our clients are large companies across the globe and the goals of SRM are to:
(1) Encourage their supply chains to participate in the C2FO marketplace for early payment and
(2) Foster long-term utilization of our working capital platform.
Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, email, digital presentations, WhatsApp, etc.) to acquire new market participants and grow supplier relationships. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision-makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives.
Good communication skills and persuasion skills is a must-have. Fluency in English and Hindi to deal with India clientele is required.
Duties and Responsibilities :
• Acquire new market participants and retain existing participants.
• Increase frequency & quality of market participation.
• Manage, cultivate, and grow a book of business consistent with buyer objectives.
Desired Skills and Experience :
• Fluent in English and Hindi
• B2B sales experience
• Highly motivated with excellent work ethic
• Ability to work efficiently in a fast-paced environment
• Capacity to adapt quickly within a dynamic sales program
• Strong selling, negotiating and consulting skills
• Effective interpersonal and analytical abilities
• Proficiency in MS Word, Excel and Outlook
Preferred skills, knowledge & ability requirements :
• Strong financial acumen
• Inside B2B sales experience
• Experience with SalesForce.com
• Good in mathematical skills
Qualification and Experience :
• Post-Graduation in Finance, Sales and Marketing (preferred but not mandatory)
• Min 2-6 years of experience in sale of financial products
About Us :
C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.
Named one of Forbes’ “Fintech 50,” C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 500 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit http://www.C2FO.com" target="_blank">www.C2FO.com.
Commitment to Diversity and Inclusion:
As an Equal Opportunity Employer, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.
We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.




- Good hands-on and experience in Ruby on Rails, NodeJS and React/Angular/VueJs
- Knowledge of an SQL Database like MYSQL, Postgres.
- Basic Knowledge of programming in basic data structures and algorithms.
- You should have good experience working with relational and non-relational databases. We use Postgres and Cassandra.
- Good knowledge of version management with git.
- Awareness of TDD.
- CI/CD knowledge would be a huge advantage
- Will to design and maintain large scale distributed systems.
Position - User Researcher
Location - Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.
You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user
Roles & Responsibilities
- Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
- Help to develop and track quantitative measures of user experience (goals, metrics)
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
- Work closely with product teams to identify research questions.
- Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
- Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
- Interpret and analyze research results through the lens of UX and social science.
- Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
- Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.
Skills Required
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
- BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
- 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method
Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
Years of Exp – 2+ Years
1. Design, develop and deliver web services and jobs that powers Niki, India's first transactional bot.
2. Write code that are clean, testable, performant, scalable, documented and secure
3. Design and architect new sub-systems, idenity perf bottlenecks and suggest design/architect improvements
Qualifications:
1. Minimum of 4 years of software development experience prefrably developing e-commerce applications
2. Bachelor’s and/or Master's degree in Computer Science or related field of study
Preferred Qualifications:
1. Fluent in Java or any other object oriented programming languages
2. Knowledge of Design patterns and design principles
3. Experienced in delivering REST style web services
4. Significant experiences in asynchronous and multi-threaded programming
5. Strong CS fundamentals with good hold on DS and Algo.
Good to have:
1. Knowledge of Spring
2. Experience with AWS, Azure or Google Cloud

