Customer Support Engineer

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-fri role, In office, with excellent perks and benefits!

Position Overview

We are seeking a Software Architect to lead the design and development of high-performance robotics and AI software stacks utilizing NVIDIA technologies. This role will focus on defining scalable, modular, and efficient architectures for robot perception, planning, simulation, and embedded AI applications. You will collaborate with cross-functional teams to build next-generation autonomous systems 9

Key Responsibilities:

1. System Architecture & Design

● Define scalable software architectures for robotics perception, navigation, and AI-driven decision-making.

● Design modular and reusable frameworks that leverage NVIDIA’s Jetson, Isaac ROS, Omniverse, and CUDA ecosystems.

● Establish best practices for real-time computing, GPU acceleration, and edge AI inference.

2. Perception & AI Integration

● Architect sensor fusion pipelines using LIDAR, cameras, IMUs, and radar with DeepStream, TensorRT, and ROS2.

● Optimize computer vision, SLAM, and deep learning models for edge deployment on Jetson Orin and Xavier.

● Ensure efficient GPU-accelerated AI inference for real-time robotics applications.

3. Embedded & Real-Time Systems

● Design high-performance embedded software stacks for real-time robotic control and autonomy.

● Utilize NVIDIA CUDA, cuDNN, and TensorRT to accelerate AI model execution on Jetson platforms.

● Develop robust middleware frameworks to support real-time robotics applications in ROS2 and Isaac SDK.

4. Robotics Simulation & Digital Twins

● Define architectures for robotic simulation environments using NVIDIA Isaac Sim & Omniverse.

● Leverage synthetic data generation (Omniverse Replicator) for training AI models.

● Optimize sim-to-real transfer learning for AI-driven robotic behaviors.

5. Navigation & Motion Planning

● Architect GPU-accelerated motion planning and SLAM pipelines for autonomous robots.

● Optimize path planning, localization, and multi-agent coordination using Isaac ROS Navigation.

● Implement reinforcement learning-based policies using Isaac Gym.

6. Performance Optimization & Scalability

● Ensure low-latency AI inference and real-time execution of robotics applications.

● Optimize CUDA kernels and parallel processing pipelines for NVIDIA hardware.

● Develop benchmarking and profiling tools to measure software performance on edge AI devices.

Required Qualifications:

● Master’s or Ph.D. in Computer Science, Robotics, AI, or Embedded Systems.

● Extensive experience (7+ years) in software development, with at least 3-5 years focused on architecture and system design, especially for robotics or embedded systems.

● Expertise in CUDA, TensorRT, DeepStream, PyTorch, TensorFlow, and ROS2.

● Experience in NVIDIA Jetson platforms, Isaac SDK, and GPU-accelerated AI.

● Proficiency in programming languages such as C++, Python, or similar, with deep understanding of low-level and high-level design principles.

● Strong background in robotic perception, planning, and real-time control.

● Experience with cloud-edge AI deployment and scalable architectures.

Preferred Qualifications

● Hands-on experience with NVIDIA DRIVE, NVIDIA Omniverse, and Isaac Gym

● Knowledge of robot kinematics, control systems, and reinforcement learning

● Expertise in distributed computing, containerization (Docker), and cloud robotics

● Familiarity with automotive, industrial automation, or warehouse robotics

● Experience designing architectures for autonomous systems or multi-robot systems.

● Familiarity with cloud-based solutions, edge computing, or distributed computing for robotics

● Experience with microservices or service-oriented architecture (SOA)

● Knowledge of machine learning and AI integration within robotic systems

● Knowledge of testing on edge devices with HIL and simulations (Isaac Sim, Gazebo, V-REP etc.)

Role – Staff Engineer, Software Engineering

Experience – 7-10 Years

Location – Gurugram

Notice - Max up to 30 days

JOB DESCRIPTION:

Technical Responsibilities:

• Conduct or design prototyping and bench testing

• Conduct problem solving, identify potential solutions, and evaluate them against component and sub-system requirements

• Conduct research and studies to support product design

• Translate design inputs to engineering specifications and produce component and sub-system level designs

• Code development time/resource estimation to support projects

• Design new components applying various design concepts

• Generate and review the necessary documents with project teams (requirements, design, architecture, bugs, test)

Business Responsibilities:

• Demonstrate advanced understanding of customer needs and design inputs

• Demonstrate proficiency with product’s intended use and clinical procedures

• Learn how the financial models are constructed

Med Device Compliance:

• Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements

• Independently create or refine engineering documentation, such as the Design History file

• Follow R&D procedure like design controls and risk management, per the Quality Management System

Minimum Qualifications (Required):

• Bachelor's degree in Software Engineering/ Computer Science or related discipline & 7+ years of work experience

Mandatory Skills:

Technical Skills:

• Highly skilled in C++, OOP, Object-Oriented Design and Analysis, Multithreading (POSIX), and TCP/IP communication.
• Knowledge of application programming with embedded systems, including communication over SPI, I2C, CAN, and FPGA (highly desirable).
• Expert-level knowledge of algorithms and data structures.
• Exposure to Qt Creator IDE is desirable.
• Proficient in programming and designing new components using various design concepts and patterns.

Design and Development Skills:

• Experience with integrated development environments (IDE) for projects

• Experience with software tools for static/dynamic analysis, memory management, code coverage and techniques for analyzing software

• Integration and deployment processes experience

Software Process Skills:

• Experience in creating estimates for code implementation time/resource for assigned tasks

• Experience in Software Development Life Cycle processes, Agile mode of implementation.

. Experience with CI/CD and DevOps systems using tools like gitla

• Experience using Application Lifecycle Management /Traceability tools

• Experience with regulatory and compliance standards applied to the SDLC (Software Development Life Cycle)

Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.

Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.

Description

This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:

• Innovate their existing product and work on creating tools that crunch integration times and time to market
• Improve through peer-learning and transmit them to the firm's dev ecosystem.
• Take ownership and get the job done.

They are clear. They need role shapers, not role takers.

Key Responsibilities

• You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
• You will be expected to write code on day-to-day basis while testing it on real world use cases
• You will be an independent owner of your feature on the platform.
• You will be a part of the core software development team and are expected to participate in all development cycles.
• You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.

Requirements

• Bachelor's degree or higher in Computer / Technology domain.
• 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
• Excellent coding skills with ability to deliver in a hyper growth phase.
• Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
• Excellent Problem-solving skills & understanding of data structures in a complex environment.
• Extensive experience in Spring, Hibernate and SpringBoot
• Experience in building REST Services
• Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
• Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
• Working knowledge of Kubernetes and Docker is a plus
• Knowledge of how insurance processes and past experience in working on insurance applications is a plus.

Key Skills: OpenText AppWorks, OpenText Process Suite (all sub components), Java, JavaScript, XML, SQL, BIRT.

Required Skills:

• Ability to translate complex business requirement into functional technical requirements using OpenText AppWorks (erstwhile Process Suite) low code design and integration framework.
• Knowledge on implementing OpenText AppWorks integration services using REST, SOAP, and Email etc.
• Good understanding of OpenText AppWorks case management features and BPM features.
• Experience in various rules and features like LifeCycle, Activities, User Interface (XForms and Low Code design), SLA, KPI, OTDS, CARS, AppWorks Gateway, Single-Sign-On, External Authentication, SAML, Listeners (File, MQ), SOAP Services, Email integration, HTTP Connector, AppWorks integration with Content/Document Management, etc.
• Experience in full OpenText AppWorks implementation including Entity modelling and Rulesets design.
• Expertise in Java, JavaScript, SQL Server Database.
• Expertise in building Web Services, REST Services API’s (nice to have) Familiar in designing and developing applications in cloud environments (preferably Azure).
• Authentication SAML 2.0, OT.
• Knowledge of OTDS and integration with OTDS
• Exposure to HTML5 ,angular and integration of AppWorks to with angular will be plus
• Exposure to another OpenText platform (ECM, xECM, Captiva, iHUB).

A strong passion for learning and adapting to new technologies.

We are looking for a DevOps Engineer for managing the interchange of data between the server and the users. Your primary responsibility will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to request from the frontend. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

What we are looking for

• Must have strong knowledge of Kubernetes and Helm3
• Should have previous experience in Dockerizing the applications.
• Should be able to automate manual tasks using Shell or Python
• Should have good working knowledge on AWS and GCP clouds
• Should have previous experience working on Bitbucket, Github, or any other VCS.
• Must be able to write Jenkins Pipelines and have working knowledge on GitOps and ArgoCD.
• Have hands-on experience in Proactive monitoring using tools like NewRelic, Prometheus, Grafana, Fluentbit, etc.
• Should have a good understanding of ELK Stack.
• Exposure on Jira, confluence, and Sprints.

What you will do:

• Mentor junior Devops engineers and improve the team’s bar
• Primary owner of tech best practices, tech processes, DevOps initiatives, and timelines
• Oversight of all server environments, from Dev through Production.
• Responsible for the automation and configuration management
• Provides stable environments for quality delivery
• Assist with day-to-day issue management.
• Take lead in containerising microservices
• Develop deployment strategies that allow DevOps engineers to successfully deploy code in any environment.
• Enables the automation of CI/CD
• Implement dashboard to monitors various
• 1-3 years of experience in DevOps
• Experience in setting up front end best practices
• Working in high growth startups
• Ownership and Be Proactive.
• Mentorship & upskilling mindset.
• systems and applications
• 
  what you’ll get
  • Health Benefits
  • Innovation-driven culture
  • Smart and fun team to work with
  • Friends for life