Cutshort logo
Indigrators solutions logo
Customer Support Engineer
Customer Support Engineer
Indigrators solutions's logo

Customer Support Engineer

Afzal Mohammed's profile picture
Posted by Afzal Mohammed
5 - 9 yrs
₹10L - ₹25L / yr
Hyderabad
Skills
SAP PP/PI
SAP PI
API'S
ETL
ELT
Enterprise Resource Planning (ERP)
BTP

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

 

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

 

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

 

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

 

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

 

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

 

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Indigrators solutions

Founded :
2023
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

Indigrators Solutions Pvt. Ltd. is a Software Product Development company in Hyderabad, India that offers a range of services like Software Development, Enterprise solutions implementation, Global Customer Support across different time zones and industries. We work with companies worldwide to build scalable, results-driven software development teams in Hyderabad. At Indigrators, * We believe in promoting an environment that values transparency, empowerment and inclusivity. * We encourage open and honest communication, without fear of judgement, to move forward as a unified team. * We recognize and reward each individual's contribution to our mission, empowering them to grow and progress with us. * We value diversity and inclusion, making sure that everyone, no matter where they come from, feels like a part of Indigrators family. Come Join us.
Read more

Company social profiles

linkedin

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Gurugram
3 - 8 yrs
₹20L - ₹30L / yr
Strong Product Motion Designer / Animator / Interaction Designer profile...
  • Strong Product Motion Designer / Animator / Interaction Designer profile
  • Mandatory (Experience 1) – Must have a Minimum 3 years of experience as a Product Motion Designer / Animator.
  • Mandatory (Experience 2) – Must have worked with Product Design teams on interactive motion design projects for consumer-focused apps.
  • Mandatory (Portfolio) – Must have a strong portfolio showcasing interaction designs, product animations, motion designs, micro-interactions & illustrations from top B2C product companies (e.g., Swiggy, Zomato, Cred, Paytm, Flipkart, etc.).
  • Mandatory (Company) – Must be from Top B2C Product Companies
  • Mandatory (Exclusion 1) – Do not consider candidates focused mainly on illustrartion or marketing motion graphics (ads, banners, brand films, video editing).
  • Mandatory (Tools & Skills) – Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.


Read more
Advisory firm focusing on Global CSR initiatives.
Advisory firm focusing on Global CSR initiatives.
Agency job
via PinnacleU HR by Vanshika Garg
Delhi, Noida, Ghaziabad, Faridabad
5 - 8 yrs
₹8L - ₹9L / yr
Business Development
Team leadership
Team Management
Sales
Revenue growth
+1 more

Key Responsibilities:

  • Drive enterprise-level sales by acquiring and managing strategic partnerships with large corporates for CSR initiatives.
  • Lead the end-to-end sales cycle, including prospecting, pitching, solutioning, negotiating, and closing.
  • Identify opportunities and customize CSR solutions that align with clients’ business and compliance goals.
  • Build and manage a high-performing sales team, providing coaching, direction, and performance management.
  • Collaborate with internal cross-functional teams (operations, marketing, product) to deliver seamless onboarding and program execution.
  • Represent the company at industry events, CSR forums, and client meetings to build strong brand visibility.
  • Monitor sales metrics, forecast revenue, and contribute to strategy planning and market expansion.


Requirements:

  • 5-7 years of experience in enterprise or B2B sales,
  • Proven track record in team leadership and managing team.
  • Strong network and ability to connect with CSR heads, CHROs, and CXOs.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Deep understanding of CSR regulations, frameworks, and industry best practices is a plus.
  • Passion for social impact and sustainable development.


Read more
TrialX Inc
Vandana Kaushal
Posted by Vandana Kaushal
Remote only
1 - 3 yrs
Best in industry
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
RESTful APIs
skill iconHTML/CSS
+2 more

We are hiring an experienced Frontend Engineer to help us keep growing. We develop AI enabled products and solutions that are geared to help accelerate the development of new cures and reduce inefficiencies in how healthcare information is managed. If you're dedicated and ambitious, Applied Informatics is an excellent place to grow your career. Don't hesitate to apply.

As a frontend developer who is proficient with React.js, HTML, CSS, SASS, your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You should have experience in technologies like JavaScript, React JS & Redux, HTML and CSS.

Responsibilities ;

- Developing new user-facing features using React.js

- Building reusable components and front-end libraries for future use

- Translating designs and wireframes into high quality code

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills :

- Strong proficiency in CSS,SASS, JavaScript, including DOM manipulation and the JavaScript object model

- Thorough understanding of React.js and its core principles

- Experience with popular React.js workflows (Redux)

- Familiarity with newer specifications of EcmaScript

- Familiarity with RESTful APIs

- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

- Ability to understand business requirements and translate them into technical requirements.

- Ability to learn new technologies quickly.

The process: a quick phone screen, technical interview, take-home exercise then a zoom call with the team.



Read more
Memo Apps Private Limited
Remote only
1 - 4 yrs
₹2000 - ₹10000 / mo
Video Editing

🎥 Job Title: Canva AI Video Editor (Remote)


Company: Memoneet

Location: Remote

Job Type: Contract / Part-time / Full-time 

Apply here : https://forms.gle/txMLAGPGicJvqm6y6


🎯 Role Overview


As a Canva AI Video Editor at Memoneet, you’ll be responsible for transforming ideas, scripts, and brand messaging into captivating video content using Canva's AI-powered tools. From short-form social content to branded explainers, you'll create visually compelling videos that resonate with our audience and elevate our brand presence.


🛠️ Key Responsibilities


* Create engaging and on-brand videos using Canva’s AI-powered editing features.


* Interpret creative briefs and scripts to produce clear, visually impactful content.


* Leverage tools like AI-generated voiceovers, text-to-video, background removal, and dynamic captioning.


* Adapt content for various platforms (Instagram Reels, YouTube Shorts, LinkedIn, etc.).


* Collaborate with designers, writers, and project managers to deliver high-quality output.


* Maintain consistency with Memoneet’s brand guidelines and storytelling style.


* Stay up to date with Canva updates, video trends, and social media algorithms.


✅ Requirements


1. Proven experience editing videos using Canva, especially its AI features.


2. Strong sense of timing, pacing, and visual storytelling.


3. Portfolio showcasing short-form or branded video content.


4. Understanding of platform-specific video requirements and audience engagement strategies.


5. Creative mindset with the ability to work independently and meet deadlines.


6. Familiarity with Canva’s Brand Kit, templates, and cloud collaboration features.


  Bonus: Experience with scriptwriting, motion graphics, or other video tools is a plus.

Read more
AVE-Promagne Business Solutions LLP
Jaipur
5 - 10 yrs
₹3L - ₹5.5L / yr
Secretary
Office Assistant
MS-Excel
Job Description We are looking for an Executive Assistant who will be a key contributor in handling various administrative tasks for our Senior Leader.This position will have to manage calendars, making travel arrangements , touch base with key stakeholders and preparing expense reports. Job Responsibilities • Represents the Senior Management by welcoming visitors, reviewing correspondence; answering questions and meeting requests directed to the Senior Leader. • Helps key executives make consistent decisions by advising them of historical precedents; serving as liaison between them and the Senior Leader. • Arranges corporate travel and meetings by developing itineraries and agendas; scheduling the corporate jet; booking other transportation; arranging lodging and meeting accommodations. • Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Improves quality results by studying, evaluating, and re-designing processes; implementing changes. Background & Skills • Graduation in any discipline with 3 to 6 years of experience as an Executive Assistant, Personal Assistant or similar role • Excellent MS Office knowledge • Outstanding organizational and time management skills • Familiarity with office gadgets and applications (e.g. e-calendars and copy machines) • Excellent verbal and written communications skills • Discretion and confidentiality
Read more
L  H Technocom Pvt Ltd
Udaipur
0 - 1 yrs
₹1L - ₹2L / yr
Search Engine Optimization (SEO)
Customer Service
Customer Support
Social Media Marketing (SMM)
Digital Marketing
  • Reviewing analytics reports and making recommendations for improving website performance
  • Collecting data about website visitors’ interests and surfing patterns using web analytics software
  • Providing customer service and support to clients via email or phone
  • Learning about new technologies related to the field of digital marketing
  • Monitoring social media platforms for brand mentions or negative comments about a company’s products or services
  • Consulting with clients to determine their needs and goals in regard to digital marketing campaigns
  • Creating and managing email newsletters and other electronic correspondence
  • Developing relationships with potential clients to secure business opportunities
Read more
IT Product Company
IT Product Company
Agency job
Remote, Mumbai
3 - 5 yrs
₹10L - ₹20L / yr
skill iconReact.js
skill iconJavascript

Job Title

Senior Frontend Developer (SDE-2)

 

Responsibilities:

 

  • Collaborating with the UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
  • Taking responsibility for all front end development on a project
  • Taking initiatives to build better and faster solutions to the problems of scale 
  • Adhering to style standards on fonts, colors and images
  • Mentoring junior devs and helping them out with bugs
  • Taking initiatives to improve the codebase, DX, abd performance
  • Building out UI from design mockups & conducting layout adjustments based on feedback from users
  • Being on production support 

 

 

Requirements:

 

  • Knowledge of and experience in advanced Javascript framework: ReactJS, AngularJS, and VueJS
  • 3-5 years of overall experience
  • Familiarity with common Javascript Libraries such as jQuery would be a plus
  • NodeJS knowledge is a plus
  • Knowledge about UI testing automation
  • UI Performance: should have hands on experience of optimizing page load, rendering, and caching
  • Sense for appeal & aesthetics from a usability perspective

View Less

Skills

REACT.JS, FRONT END, LEADERSHIP SKILLS

 

Read more
Mosaic Wellness
at Mosaic Wellness
1 recruiter
Sneha Mali
Posted by Sneha Mali
Mumbai
4 - 7 yrs
₹18L - ₹25L / yr
DevOps
skill iconJenkins
skill iconDocker
skill iconAmazon Web Services (AWS)
Nginx
+4 more

Role 

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.

You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.

Responsibilities

  • Deployment, automation, management, and maintenance of production systems.
  • Ensuring availability, performance, security, and scalability of production systems.
  • Evaluation of new technology alternatives and vendor products.
  • System troubleshooting and problem resolution across various application domains and platforms.
  • Providing recommendations for architecture and process improvements.
  • Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
  • Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
  • Be accountable for proper backup and disaster recovery procedures.
  • Drive operational cost reductions through service optimizations and demand based auto scaling.
  • Have on call responsibilities.
  • Perform root cause analysis for production errors
  • Uses open source technologies and tools to accomplish specific use cases encountered within the project.
  • Uses coding languages or scripting methodologies to solve a problem with a custom workflow.

Requirements

    • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Prior experience as a software developer in a couple of high level programming languages.
    • Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
  • Extensive experience with web servers such as Nginx/Apache
  • Strong Linux system administration background.
  • Ability to present and communicate the architecture in a visual form.
  • Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
  • Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
  • A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
  • Expertise with Git
  • Experience implementing CI/CD (e.g. Jenkins, TravisCI)
  • Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
  • Stellar troubleshooting skills with the ability to spot issues before they become problems.
  • Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
  • Time and project management skills, with the capability to prioritize and multitask as needed.
Read more
Oneisok Information OPC Pvt Ltd
HR Atish A
Posted by HR Atish A
Remote only
1 - 2 yrs
₹1.2L - ₹4.2L / yr
Marketing
Sales
Business Development
Sales presentations

URGENT HIRING

 

MARKETING EXECUTIVE (At least 1-years' marketing experience is a must)

(We are hiring for Uttar Pradesh, Uttarakhand, Delhi, Haryana – We will recruit "one" marketing executive in each district)

 

Work Profile:

  • Meeting with students, teachers, training institutes, job seekers, and IT institutes.
  • Give presentations about our courses and campaign in schools, institutes, and colleges.
  • Time to time follow-up and regular reporting on a daily basis.
  • Enrol learners to the courses offered by us.
  • Manage data on a regular basis and do proper engagement.
  • Maintain client relations.

 

Eligibility:

  • Must have at least 1-year of experience in Sales and Marketing. (Preference will be given to candidates with prior experience or networking in Education/EdTech sector)
  • Must have good communication skills in English, Hindi, and your regional language.
  • Must be a graduate in any stream.
  • Must have a 2-wheeler with a valid driving license.

 

Benefits:

  • Salary (Fixed) - From 10k to 35k with good incentive scheme.
  • PF and ESI facilities.
  • Annual appraisals.
  • Travelling allowances (Rs. 3/km), beyond 10 km from your respective home location.
  • Internal Job Posting (IJP) facility.

 

Working hours: 9 AM to 6 PM (Monday to Saturday)

 

Call or WhatsApp: 639.38.00.148

 

Email: atish[AT]hrms[DOT]oneisok[DOT]in

 

About Us

We are one of the most ambitious start-ups in Digital Learning, conducting digital courses with training and on paper 100% job guarantee. Visit https://www.dl.oneisok.com for more insight.

 

Vision

Provide the best, professional and digital education online, at lowest prices, and also free where possible.

 

Mission

No 10+2 passed person in India seeking employment remains unemployed, with our "job-guaranteed" courses.

 

**NOTE: THIS IS A DIRECT RECRUITMENT. NO CHARGES ARE INVOLVED.**

 

#job #opportunity #bestjob #jobseeker #jobs #oneisok #education #edtech #sales #marketing #executive #marketingexecutive #fresher #experienced #UttarPradesh #UP #Haryana #HR #Delhi #DL #Uttarakhand #UK #AllDistricts

 

Read more
Expertrons
at Expertrons
1 video
10 recruiters
Vivek Gupta
Posted by Vivek Gupta
Remote, Mumbai
2 - 5 yrs
₹12L - ₹15L / yr
Marketing
MS-Excel
MS-Office

Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.

We at Expertrons are looking for a talented Senior Executive for User Acquisition

Roles and Responsibilities

1) Deliver volume, quality, TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising) within India.
2) Stay ahead of the curve by tracking metrics, analyzing data, identifying emergent trends, researching competitive activity & presenting insights.
3) Continuously improve & help make Expertron's Marketing team a centre of excellence by aggressively adopting automation and dashboarding.

Who can Apply :
1) 2-4 years paid acquisition experience for consumer brands in India, especially UAC.
2) Advanced working knowledge of MS Excel
3) Strong natural curiosity problem-solving abilities, statistical foundations, research skills, growth mindset, and high work ethic.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos