Customer Support Engineer

Worksoft Certify

ROLE – Worksoft Certify Tester

Band – B2/B3

Experience: 3 -10 years

Location – Blore/Chennai/Hyderabad

• Experience on SAP SD / MM functional testing experience
• Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
• Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
• Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
• Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
• Exposure in cloud applications
• Experience Design & implement automation framework
• Customize automation best practices experience
• Good communication, documentation & presentations skills.
• Experience in implementing Devops tools added advantage
• Experience & automation exposure in S4 journey is the plus
• Experience in building Test management & reporting Dashboard

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

 Internship Opportunity – Embedded Systems & IoT

Join our hands-on internship program designed for engineering students passionate about core tech. You'll work on real-time projects involving microcontrollers, sensors, RTOS, circuit design, and IoT protocols.

Gain exposure to AI-integrated embedded applications and build a strong project portfolio with mentorship and placement support.

Location: Bangalore (Hybrid/On-site)

Duration: 2–3 months

Eligibility: Final-year students and pre final year (ECE/EEE/CSE/Mechatronics)

#EmbeddedSystems #IoTInternship #EngineeringInternship #CoreTechCareers #Microcontrollers #RTOS #PCBDesign #IoTProjects #KnowxInnovations #AIoT #TechInternship #SkillDevelopment #HandsOnLearning #BangaloreInternship #StudentInternship

About Us

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.

With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like – Softbank, Canaan partners, NEA, Accel Partners, and others.

Job Brief

We are looking for a rockstar researcher at the Center of Excellence for Machine Learning. You are responsible for thinking outside the box, crafting new algorithms, developing end-to-end artificial intelligence-based solutions, and rightly selecting the most appropriate architecture for the system(s), such that it suits the business needs, and achieves the desired results under given constraints.

Credibility:

• You must have a proven track record in research and development with adequate publication/patenting and/or academic credentials in data science.
• You have the ability to directly connect business problems to research problems along with the latest emerging technologies.

Strategic Responsibility:

• To perform the following: understanding problem statements, connecting the dots between high-level business statements and deep technology algorithms, crafting new systems and methods in the space of structured data mining, natural language processing, computer vision, speech technologies, robotics or Internet of things etc. 
• To be responsible for end-to-end production level coding with data science and machine learning algorithms, unit and integration testing, deployment, optimization and fine-tuning of models on cloud, desktop, mobile or edge etc.
• To learn in a continuous mode, upgrade and upskill along with publishing novel articles in journals and conference proceedings and/or filing patents, and be involved in evangelism activities and ecosystem development etc.
• To share knowledge, mentor colleagues, partners, and customers, take sessions on artificial intelligence topics both online or in-person, participate in workshops, conferences, seminars/webinars as a speaker, instructor, demonstrator or jury member etc.
• To design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance.
• To collaborate within the product streams and team to bring best practices and leverage world-class tech stack.
• To set up every essentials (tracking / alerting) to make sure the infrastructure / software built is working as expected.
• To search, collect and clean Data for analysis and setting up efficient storage and retrieval pipelines.

Personality:

• Requires excellent communication skills – written, verbal, and presentation.
• You should be a team player.
• You should be positive towards problem-solving and have a very structured thought process to solve problems.
• You should be agile enough to learn new technology if needed.

Qualifications:

• B Tech / BS / BE / M Tech / MS / ME in CS or equivalent from Tier I / II or Top Tier Engineering Colleges and Universities.
• 6+ years of strong software (application or infrastructure) development experience and software engineering skills (Python, R, C, C++ / Java / Scala / Golang).
• Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis/couchbase/mongodb/ES or any graphDB).
• Good understanding of Machine Learning Algorithms, Linear Algebra and Statistics.
• Working knowledge of Amazon Web Services(AWS).
• Experience with Docker and Kubernetes will be a plus.
• Experience with Natural Language Processing, Recommendation Systems, or Search Engines.

Our Culture

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth.

Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence.

To know more about us, feel free to go through these videos:

1. Sales Readiness Explained: https://www.youtube.com/watch?v=XyMJj9AlNww&;t=6s

2. What We Do: https://www.youtube.com/watch?v=jv3Q2XgnkBY

3. Ready to Close More Deals, Faster: https://www.youtube.com/watch?v=nB0exreVU-s

To view more videos, please access the below-mentioned link:

https://www.youtube.com/c/mindtickle/videos

Mindtickle is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

• Previous working experience as a PHP Developer for 3 years
• BS/MS  in Computer Science, Engineering or a similar relevant field
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony)

• Job Title

• Actively seek out new sales opportunities through cold calling, networking and social media
• Conduct market research to identify selling possibilities and evaluate customer needs
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales data
• Participate on behalf of the company in conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Client handling
• Gather feedback from customers and share with internal teams

Graphic Design Intern

DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

1. Create and design various materials for socials
2. Select colors, fonts, images, and layouts
3. Ensure projects are completed in a timely manner with a quality product
4. Advise best practices and optimizations throughout design projects.
5. Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
6. Work with a wide range of media and graphic design software
7. Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
8. Should have good idea about the colour theory

JOB DESCRIPTION:

• Experience range – 4 to 7 years

• Good understanding of software engineering practices, SDLC.
• Strong in analytical, design and problem-solving skills, with a strong desire to create new things, dive in wherever there’s a need and learn new things
• Hands-on experience in Java / J2EE application development using open-source frameworks like Spring.
• Experience in unit test frameworks like JUnit
• Need to optimize code and test programming modules
• Excellent Object-Oriented Analysis & Design skills.
• Must have experience in Software design using design patterns. Exposure to technical solutions will be an advantage
• Must have experience in relational database technologies with experience on databases such as PostgreSQL, MySQL
• Strong proficiency with Java programming - Must have experience on Micro-Services using Spring boot.
• Good to have experience in JavaScript
• Good to have previously worked on distributed systems
• Good to have a working knowledge of Redis
• Good to have exposure to stream processing and functional programming
• Strong sense of ownership and accountability.
• Excellent communication and teamwork skills

ROLES & RESPONSIBILITIES:

• Lead a team of 4- 8 engineers closely with complete authority and accountability to deliver high-quality software products in a fast-paced environment.
• Lead your team to design and develop applications based on Microservices architecture.
• Guide your team members on the latest technologies including Java, Spring, Spring-Boot, Angular, Hibernate, Redis, Hazelcast, Bootstrap, jQuery etc.
• Leverage development tools including AWS, GIT, Nginx, Jira, Confluence, Jenkins etc.
• Collaborate with other technical managers, architects, and product owners to build an integrated enterprise-class software product suite

Skills

• Java, Spring Boot – Must, Spring Data, ReactJS, DevOps, HTML5, CSS3, JavaScript ES6 & above – Good to have

As an early hire on the core team, you’ll work on shaping projects, big and small, over short three week sprints. We’re a small team, but we get a lot of features shipped. You would be responsible for driving full-stack projects from prototype to finished stage with a lot of autonomy and creativity. This is an exciting time to join the team. We've found solid early traction, have strong basic foundations and are pushing aggressively into some incredible new feature builds. We have a small team, so you can make an incredible impact on our product very quickly. 

Responsibilities:

• Own the design of the overall architecture of the web application
• Implement a robust set of services and effective APIs to power the web application
• Build reusable and manageable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Translate UI/UX wireframes to visual elements
• Develop and handle well-functioning databases and applications
• Test software to ensure responsiveness and efficiency 
• Troubleshoot, debug and upgrade software
•  

Experience:

• Proven expertise in shipping features in Ruby on Rails. Strong background in Ruby on Rails, HTML, CSS, and JavaScript
• Strong experience in driving thought leadership and technical architecture
• Experience with mentoring juniors in the team

You are a fit if :

• You are a skilled coder. We need candidates with a strong history of shipping features in Rails with clean maintainable code. 
• You are a good communicator and a really good writer. Since we are async and remote most of our work is written. You'll need to be able to proactively communicate in concise, clear, simple writing.
• You are an expert project manager. You need to be able to break down a large, complex business deliverable into executable pieces that can be managed as individual user stories. You need to be able to keep a project on track and cut scope when needed.
• You don't need babysitting and are a Manager of One. We love people who have started companies or have freelanced in the past. You take ownership and take things across the finish line. Especially in our remote async approach, you'll need to be intrinsically motivated and keep your projects on track.
• You have strong business and product acumen. This job isn't just writing code, we solve real business problems for real people. That means you need to be able to look beyond the user story, have empathy for our end users, and solve real problems for them.

About Us:

We're solving a problem that 62% of Americans have

62% of Americans last year thought about starting a business. The #1 reason they didn’t was because they didn’t know where to start. Currents options are:

1. Going independent which is risky: no support or direction
2. Paying a franchise which is expensive:  franchises charge $100K+ fees to get started, take 10% of topline revenue, don't provide marketing support or technology

The market we're going after is bigger than e-Commerce

We’re disrupting the $2.3T franchise industry by removing the franchise fee and offering a tech-enabled franchise like product.

We’re starting with home painting where our biggest competitor is https://certapro.com/">CertaPro a $550M revenue franchise (1% market share) before quickly taking on https://www.neighborlybrands.com/our-brands/">Neighborly Brands as we expand categories (pest control, lawn care, etc.).

As we expand categories, our customer does not change

Our customer is an aspiring business owner, like https://www.linkedin.com/in/nicklaforest">Nick or https://www.linkedin.com/in/hardin-h-hawes-9ba6a72/">Hardin who doesn't care what type of business they start, as long as it is profitable. Our customers are not actually the one painting houses or completing roofing jobs, rather they are the one that hires people to do the job. Our customer has years of experience in sales and general management, which makes them suitable for any type of business — which is why as we expand to 100 categories, our customer does not change.

Our solution is an end to end platform to help you start, grow and run a business

Main Street is a combination of well-known technology platforms that provides an Uber-like simple experience in starting a business

• https://stripe.com/atlas">Stripe Atlas: Helping you incorporate and set up legal logistics for your business
• https://www.duolingo.com/">Duolingo: Learn a new skill (in our case it is about a specific type of business)
• https://www.shopify.com/online/ecommerce-solutions">Shopify: The operating tools to run your business
• https://www.womply.com/">Womply: A marketing stack to drive your customer

We're backed by top investors and built a world-class team

We're a seed-stage startup and have raised $10M+ from top investors including Greylock and Khosla. Our team previously worked at places like DoorDash, OpenDoor, Amazon, and OYO.