Customer Support Engineer

Product Manager At, JetSynthesys, our primary focus is on Entertainment, Gaming, Digital Media, IT Services and New Ventures. JetSynthesys has expanded at a furious pace, drawing investors like Adar Poonawalla (CEO. Serum Institute) and Kris Gopalakrishnan (Co-Founder, Infosys). JetSynthesys has operations in India, MENA, SE Asia and USA. Job Requirements: • Lead the social gaming team in establishing the product vision & strategy, creating the product roadmap and planning & prioritizing feature development goals. • Own the P&L for the multi-game social gaming platforms which cover diverse set of games across genres. • Analyse and interpret data and make meaningful conclusions to provide insights on user behaviour to design & prioritise feature development. • Conduct competitive reviews of external games & identify gaps & opportunities through competitor analysis. • Create in-game economy and monetization models to maximise revenue earning potential of these platforms. • Lead Live Operations to improve revenue and engagement including optimizing virtual goods pricing, events, tournaments, etc. • Work with the marketing team on development and implementation of go-to-market & user acquisition strategies. Job Location: Pune Experience: 7+ Years About US: JetSynthesys is part of the Navani family owned JetLine Group of Companies whose roots go back to the 1930s in Bangkok, Thailand. Set up in 2014, digital gaming and entertainment firm JetSynthesys has expanded at a furious pace, drawing investors like Adar Poonawalla (CEO. Serum Institute) and Kris Gopalakrishnan (Co-Founder, Infosys). JetSynthesys has operations in India, MENA, SE Asia and USA. The company has recently acquired mobile-focussed game development studio Nautilus Mobile which is best known for Real Cricket. The company already develops cricket focused products such as Sachin Saga Cricket Champions and 100MB. Besides, it has developed properties such as Being Salman and Super Ludo. The company also has partnerships with American boxer Floyd Mayweather and wrestling entertainment company WWE. Its other properties include Nodwin Gaming, an e-sports joint venture that JetSynthesys says has generated Rs 100 crore in revenues in four years. In July 2020, the company has raised $40Mn in round led by Serum Institute of India chief executive officer Adar Poonawalla and Infosys co-founder Kris Gopalakrishnan. To know more about us, please visit - www.Jetsynthesys.com

Note: Please do not apply if you are currently working in an E-Commerce company.

Note: We are specifically looking for candidates who are currently employed at a B2C tech product company.

No.Of Positions : 8

Mandatory

Strong B2C Product Marketing Profile

Mandatory (Experience 1): Must have 2+ YOE in product marketing for digital products

Mandatory (Experience 2): Must have direct experience in pre-launch and post-launch marketing, including user research, positioning, GTM planning etc

Mandatory ((Experience 3): Experience launching or scaling a mobile app, preferably iOS

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Role & Responsibilities

- We are seeking a dynamic and talented Assistant Product Marketing Manager with a passion for mobile apps to join our growing team. The ideal candidate will play a crucial role in new product ideation, executing successful go-to-market strategies, and ensuring the overall success of our mobile applications. This role requires a combination of strategic thinking, creativity, analytical skills, and effective communication.

- New Product Ideation: Collaborate with cross-functional teams to generate innovative ideas for new mobile app products. Conduct market research and analysis to identify emerging trends and opportunities.

- Go-to-Market Strategy: Develop and execute comprehensive go-to-market strategies for new products, ensuring successful product launches. Work closely with the product development team to align marketing initiatives with product features and benefits.

- Competitor Research: Conduct thorough competitor analysis to understand market trends, identify competitive advantages, and position our products effectively.

- User Lifecycle Management: Develop and implement strategies to optimize the user lifecycle, from acquisition to retention. Utilize data-driven insights to enhance user experience and engagement.

- A/B Testing: Design and execute A/B testing initiatives to optimize marketing campaigns and improve key performance indicators.

- App Store Optimization (ASO): Implement effective ASO strategies to enhance the visibility and discoverability of our mobile apps on various app stores.

- Stakeholder Management: Collaborate with internal teams, including product development, design, and sales, to ensure alignment and successful product launches. Build and maintain strong relationships with external stakeholders, including partners and vendors.

Ideal Candidate

- Communication: Excellent written and verbal communication skills. Ability to convey complex ideas in a clear and compelling manner.

- Product Analytics: Strong understanding of product analytics and the ability to derive actionable insights from data.

- App Media Buying: Experience with app media buying platforms, including Google, Facebook, AppLovin, Taboola, etc.Proven ability to optimize campaigns for maximum ROI.

- App Monetization: Knowledge of various app monetization models and strategies. Ability to develop and implement monetization plans that align with business goals.

- Design and Messaging: A keen eye for design and messaging to create visually appealing and effective marketing materials. Understanding of how design elements impact user engagement. If you are a results-driven individual with a passion for mobile apps and possess the skills outlined above, we invite you to apply for this exciting opportunity.

Perks, Benefits and Work Culture

- Flexible work hours and leaves

- Salary advance

- Maternity/Paternity leave benefits & adoption assistance

- Butler & Concierge services

- Team Off-sites & Celebrations

Beyond Work:

- Insurance benefits for you and family

- Interest-free loans

- Gift vouchers for special moments

- Fully-equipped Gym

- Education Sponsorship Programs

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.

Engineering at Innovaccer

With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world.

About the Role

We at Innovaccer are looking Software Development Engineer-II (Fullstack) to build the most amazing product experience. You’ll get to work with other engineers to build delightful feature experiences to

understand and solve our customer’s pain points

A Day in the Life

● Building efficient and reusable applications and abstraction

● Identify and communicate best practices.

● Participate in the project life-cycle from pitch/prototyping through definition and design to build, integration, and delivery

● Analyse and improve the performance, scalability, stability, and security of the product

● Improve engineering standards, tooling, and processes

What You Need

● 2-5 years of experience with a start-up mentality and a high willingness to learn

● Expertise in Python/NodeJS

● Experience working in Web Development Frameworks (Express/Django or Flask)

● Experience working in teams of 3-10 people.

● Knowledge of Relational Databases

Nice to have

● Experience working in FE (JS + React)

● Experience in Cloud (AWS)

● Experience in Terraform

We offer competitive benefits to set you up for success in and outside of the work

.

Here’s What We Offer

● Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.

● Parental Leave: Experience one of the industry's best parental leave policies to spend time with your

new addition.

● Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just

take a break? We've got you covered.

● Health Insurance: We offer health benefits and insurance to you and your family for medically related

expenses related to illness, disease, or injury.

● Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from

home. Bring your furry friends with you to the office and let your colleagues become their friends, too.

*Noida office only

● Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche

facility that puts your child's well-being first. *India offices

Where and how we work

Our Noida office is situated in a posh space, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and

collaborate effectively within our team. Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing

employment with us. We do not guarantee job spots or engage in any financial transactions related to

employment. If you encounter any posts or requests asking for payment or personal information, we strongly

advise you to report them immediately to our HR department at px@innova. Additionally, please

exercise caution and verify the authenticity of any requests before disclosing personal and confidential

information, including bank account details

.

About Innovaccer

Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data

across systems and care settings and empowers healthcare organizations with scalable, modern applications

that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions

have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery

transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life

sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people

and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated

Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by

Black Book. For more information, please visit innovaccer.com.

Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com

• Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
• Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
• Hybris Marketing or Adobe Marketo Certification strongly preferred
• Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing) 
• Experience in design and setup of Marketing Technology Architecture
• Proficient in scripting and experience with HTML XML CSS JavaScript etc.
• Experience with triggering campaigns via API calls
• Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
• Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
• Perform feasibility analysis for the marketing solution that meet the business goals
• Experience with client discovery workshops and technical solutions presentations
• Excellent communication skills required as this is a client business & IT interfacing role

• Experience in Asp .NET Core,EF Core, Asp .NET Core Blazor, ASP .NET MVC, C#
• Should have experience of all aspects of Software Development Life Cycle
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement
• toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals
• 4+ years’ experience in .Net .

Responsibilities:

• Follow proper coding standards, application architecture guidelines and procedural guidelines
• Manage entire asp.net team and direct communication with client along with project manager

Apart from compensation, we are welcoming with:

• Unique Growth Opportunities.
• We will provide training based on Project Requirement
• You will learn directly from expert developers in the field.
• You will get an opportunity to work on the complete lifecycle of projects
• You will get an opportunity to work on multiple technologies.
• Discretionary Bonus.
• Work from Home, Flexible Timings, Paid Vacation and much more!
• Work Days: Monday to Friday.

 Immediate joiners preferred

• Previous working experience as a MERN/MEAN  Stack Developer for 1 year (Minimum).
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular 2+ versions or React
• Experience creating front end applications using HTML5, Angular/React, LESS/SASS
• Hands on experience with JavaScript
• Development on both client and server-side
• Experience on Angular 2+  and React Js will be an plus point
• Experience on both MEAN/MERN Technologies will be an advantage.

Responsibilities and Duties

1.Create, categorize, and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site

1. Perform management of PPC accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
2. Assist in the maintenance and monitoring of keyword bids, budget caps and other important account metrics.
3. Create online banner adverts and oversee pay per click (PPC) ad management
4. Track and analyze website traffic flow and provide regular internal reports
5. Manage and maintain updates for keyword lists.
6. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,

 display network, and other facets of paid search in accordance with client goals.

1. Familiarity with Google Adwords reporting interface

Job Requirements:

• Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Office
• Experience working with AdWords and Bing Ads
• AdWords certification required
• Ads 360 experience (previously Double-click Search)
• BS/BA degree preferred
• Agency experience preferred
• High proficiency with Google Analytics, Bing Analytics, and other website analytics software

• Implementation of a robust set of services and APIs to power the web application
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Integration of the front-end and back-end aspects of the web application
• Design/Architect Application Architecture
• Design/Architect Database Design/Architecture
• Provide solutions for Optimizing Application & Database Performance.
• Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
• Coordinate with team for task management.
• Understanding of MVC Architecture
• Proficient knowledge of PHP and Laravel Framework
• Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
• Understanding of fundamental design principles behind a scalable application
• Knowledge to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git)

Responsibilities:

• Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world.
• Verifying data quality, and/or ensuring it via data cleaning.
• Able to adapt and work fast in producing the output which upgrades the decision making of stakeholders using ML.
• To design and develop Machine Learning systems and schemes. 
• To perform statistical analysis and fine-tune models using test results.
• To train and retrain ML systems and models as and when necessary. 
• To deploy ML models in production and maintain the cost of cloud infrastructure.
• To develop Machine Learning apps according to client and data scientist requirements.
• To analyze the problem-solving capabilities and use-cases of ML algorithms and rank them by how successful they are in meeting the objective.

Technical Knowledge:

• Worked with real time problems, solved them using ML and deep learning models deployed in real time and should have some awesome projects under his belt to showcase. 
• Proficiency in Python and experience with working with Jupyter Framework, Google collab and cloud hosted notebooks such as AWS sagemaker, DataBricks etc.
• Proficiency in working with libraries Sklearn, Tensorflow, Open CV2, Pyspark,  Pandas, Numpy and related libraries.
• Expert in visualising and manipulating complex datasets.
• Proficiency in working with visualisation libraries such as seaborn, plotly, matplotlib etc.
• Proficiency in Linear Algebra, statistics and probability required for Machine Learning.
• Proficiency in ML Based algorithms for example, Gradient boosting, stacked Machine learning, classification algorithms and deep learning algorithms. Need to have experience in hypertuning various models and comparing the results of algorithm performance.
• Big data Technologies such as Hadoop stack and Spark. 
• Basic use of clouds (VM’s example EC2).
• Brownie points for Kubernetes and Task Queues.      
• Strong written and verbal communications.
• Experience working in an Agile environment.