
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

About Indigrators solutions
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Job Type: Full Time.
Job Summary:
Solution Arcitect:
We are looking for four highly skilled AWS-certified Solution Architects who can lead projects independently and provide technical leadership. The ideal candidates should have a strong hands-on background in React, Node.js, JavaScript, and AWS AppSync, along with expertise in designing and implementing scalable cloud-based solutions.
Key Responsibilities:
• Lead the architecture, design, and implementation of cloud-based applications on AWS.
• Provide technical leadership and guidance to development teams.
• Design scalable, high-performance solutions using AWS services, including AppSync, Lambda, DynamoDB, API Gateway, and Cognito.
• Develop and maintain front-end applications using React and back-end services using Node.js.
• Ensure best practices in security, scalability, and performance optimization.
• Collaborate with cross-functional teams including product managers, developers, and DevOps engineers.
• Troubleshoot and resolve technical challenges efficiently.
• Stay up to date with AWS technologies and industry best practices.
Required Skills & Experience:
• AWS Certified (Solutions Architect Associate/Professional or equivalent).
• 8+ years of experience in software development.
• Strong expertise in React, Node.js, JavaScript, and AWS AppSync.
• Proven experience in designing and deploying serverless and microservices architectures on AWS.
• Proficiency in AWS services like Lambda, API Gateway, DynamoDB, S3, Cognito, IAM, CloudFormation, and CDK.
• Experience with GraphQL and REST APIs.
• Strong understanding of CI/CD pipelines and DevOps practices.
• Excellent problem-solving and project leadership skills.
• Ability to work independently and lead projects from inception to delivery.
Preferred Qualifications:
• Experience with TypeScript.
• Knowledge of containerization (Docker, Kubernetes).
• Exposure to AI/ML services on AWS.
Why Join Us?
• Opportunity to work on cutting-edge cloud projects.
• Lead high-impact initiatives with independence and ownership.
• Competitive salary and benefits.
• Collaborative and innovative work environment.
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Visit us at https://www.shipthis.co
JOB DESCRIPTION
Job Overview: We are seeking a highly skilled Software Tester to join our dynamic and fast-paced team. As a Software Tester, you will be responsible for ensuring the quality of Shipthis' ERP software by designing and executing tests, identifying and documenting bugs, and verifying fixes. You will work closely with our developers and project managers to ensure timely delivery of high-quality software.
What You'll Be Doing
- Design and execute comprehensive test plans for Shipthis' ERP software, including unit tests and end-to-end tests
- Identify, document, and track defects found during testing and verify fixes
- Design, develop, and execute automated test scripts using industry-standard testing tools. Ensure efficient and effective test coverage for both new features and regression testing.
- Collaborate with developers to resolve issues and improve the quality of software
- Work closely with project managers to ensure timely delivery of software
- Participate in continuous improvement efforts to enhance the testing process and increase efficiency
- Keep up to date with emerging trends and technologies in software testing
Requirements:
- Proficiency in JavaScript and experience writing unit tests and end-to-end tests using modern JavaScript testing frameworks
- Experienced in automated testing tools such as Selenium, JUnit, TestNG, Cypress or similar.
- Documentation of test cases and regular update of Test Scripts and Test Data
- Knowledge of Angular and Python is required
- Strong analytical and problem-solving skills
- Attention to detail and ability to identify and track issues effectively to closure
- Ability to work independently and as part of a team
Who can apply
- Bachelor’s/master's degree in engineering/ computer science or any other domain with a strong orientation toward computer programming as part of the coursework or projects
- Experience in end-to-end Manual/Functional testing of applications (preferably SaaS platforms)
- Have relevant skills and interests.
- Female candidates returning to work after a career break are strongly encouraged to apply
- Can start the job immediately.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.
JOB SYNOPSIS
- Job Role: Software Tester
- Location: Bangalore
- Job type: Full-time, permanent
- Experience: (2-5) years
- Industry Type: Software Product
- Functional Area: Software Development
Job Title: Full Stack Developer
Experience: 8+ Years
Location: Remote
Job Summary:
We are seeking a highly experienced Full Stack Developer proficient in Node.js and React.js to architect, develop, and maintain scalable web applications. The ideal candidate should have a deep understanding of both frontend and backend technologies, strong problem-solving skills, and experience working with cloud-native and microservices-based architectures. You will collaborate with cross-functional teams to design and deliver high-quality, performant, and secure software solutions.
Key Responsibilities:
- Design, develop, and maintain end-to-end web applications using React.js (frontend) and Node.js (backend).
- Architect scalable, secure, and high-performing solutions using microservices and API-driven design.
- Collaborate with UI/UX designers, DevOps engineers, and product teams to deliver seamless user experiences.
- Develop and integrate RESTful and GraphQL APIs for internal and external services.
- Ensure code quality, maintainability, and performance through code reviews and best practices.
- Optimize application performance, handle debugging, and troubleshoot production issues.
- Manage databases (SQL/NoSQL) and ensure data integrity, performance, and scalability.
- Implement automated testing, continuous integration, and deployment pipelines (CI/CD).
- Stay updated with emerging technologies, frameworks, and tools to drive continuous improvement.
- Provide mentorship and technical guidance to junior team members.
Technical Skills & Qualifications:
- 8+ years of professional experience in full-stack development.
- Strong proficiency in JavaScript (ES6+) and TypeScript.
- Expert in Node.js with frameworks like Express.js, NestJS, or Hapi.js.
- Advanced experience in React.js, Redux, Next.js, or similar frontend frameworks.
- Strong understanding of HTML5, CSS3, and responsive UI design principles.
- Hands-on experience with databases:
- SQL: MySQL, PostgreSQL
- NoSQL: MongoDB, Redis, DynamoDB
- Experience with microservices architecture, API Gateway, and message queues (Kafka, RabbitMQ, etc.).
- Familiarity with Docker, Kubernetes, and cloud environments (AWS / Azure / GCP).
- Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.).
- Experience with testing frameworks such as Jest, Mocha, or Cypress.
- Proficiency in version control systems (Git, GitHub, GitLab).
- Strong understanding of security best practices and performance optimization.
Education:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline.
Preferred Qualifications:
- Experience with serverless architectures (AWS Lambda, Azure Functions).
- Exposure to container orchestration and infrastructure as code (Terraform, CloudFormation).
- Familiarity with Agile/Scrum methodologies.
- Prior experience leading a small development team or owning product modules.
Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- Ability to handle complex technical challenges independently.
- Passion for innovation, clean code, and continuous improvement.
- Leadership mindset with the ability to mentor junior developers.
JD: Elixir Developer- Trading & Fintech
About Us:
Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make
a mark in the trading and fintech industry. If you are looking for just another backend role, this
isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits
every day. If you thrive in high-stakes environments and have a deep passion for performance
driven backend systems, we want you.
About the Role
We’re looking for an Elixir Developer who is passionate about building scalable, high
performance backend systems. You’ll work closely with our engineering team to design,
develop, and maintain reliable applications that power mission-critical systems.
Key Responsibilities
• Develop and maintain backend services using Elixir and Phoenix framework.
• Build scalable, fault-tolerant, and distributed systems.
• Integrate APIs, databases, and message queues for real-time applications.
• Optimize system performance and ensure low latency and high throughput.
• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.
• Write clean, maintainable, and testable code with proper documentation.
• Participate in code reviews, architectural discussions, and deployment automation.
Required Skills & Experience
• 2–4 years of hands-on experience in Elixir (or strong functional programming background).
• Experience with Phoenix, Ecto, and RESTful API development.
• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.
• Proficiency in PostgreSQL, Redis, or similar databases.
• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).
• Understanding of CI/CD pipelines, version control (Git), and agile development.
Good to Have
• Experience with microservices architecture or real-time data systems.
• Knowledge of GraphQL, LiveView, or PubSub.
• Exposure to performance profiling, observability, or monitoring tools.
Why Join Us?
• Work with a team that expects and delivers excellence.
• A culture where risk-taking is rewarded, and complacency is not.
• Limitless opportunities for growth—if you can handle the pace.
• A place where learning is currency, and outperformance is the only metric that matters.
• The opportunity to build systems that move markets, execute trades in microseconds, and redefine
fintech.
This isn’t just a job—it’s a proving ground. Ready to take the leap? Apply now.
Description:
JOB RESPONSIBILITY
• Candidate should be good in both Backend side and Front-end side as well.
• Build front end of applications through appealing visual design
• Experience in writing SQL queries is must.
• Candidate should be good at understanding, analyzing and developing the business requirements and should be able to deliver them with in the given time
• Candidate should have good problem-solving skills.
• Good knowledge on Agile and Software Development Life Cycle (SDLC) process.
• Candidate should be able to contribute at Individual level and Team Level.
• Should be able to communicate with the business team for requirements gathering and providing solutions for the same.
QUALIFICATION
• B.Tech /B.E /MCA
EXPERIENCE
• 4 + years’ experience as a full stack developer
• 5 - 7 working years of strong experience on Java 8, Angular 7 or above
SKILLS AND COMPETENCIES
• 4+ years’ experience as a full stack developer
• 6+ working years of strong experience on Java 8, Angular 7 or above
• Working knowledge on HTML5, CSS3 or above, Bootstrap.
• Strong experience on Spring MVC, Spring Core, Spring Data JPA/Hibernate/JPA, Spring Boot, Spring Transactions, Spring Security.
• Experience on Oracle Database SQL Developer or any SQL tools and should be good at writing SQL Queries
• Strong experience on developing web services (RESTFUL Web services/API’s) using Java.
• Good Communication and Teamwork skills.
• Good to have knowledge on AWS, React Js, Node Js, Java Script.
Enable Skills-Based HiringNoPrimary Skill Set Angular, Java, Microservices, Spring Boot
Job Description:
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.
Key Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and API's
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements
- B.Tech Computer Science, Engineering or a related subject
- 4+ years of software development experience
- Have published at least one original Android app
- Experience with Android SDK
- Should have minimum 1 year of experience in React Native
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.
Role Description
Business Development Manager
We are seeking an ambitious, smart and target-oriented individual for generating sales to join our business development team. This role is a hybrid role in a middle to senior position.
Requirements
· Excellent Communication skills - verbal and written (Verbal Skills, Command over Language, Fluency)
· Ambitious and aggressive approach towards sales
· 4 to 6 years of experience in a sales role (preferably in PR agency/ handling a PR role for a company, or a media company / agency or a digital marketing agency or role)
· Diligent, persistent with strong follow-ups
Responsibilities
- Identifying new opportunities and clients
- Generating leads via multiple sources including but not limited to cold calling, emailing, social media, and others
- Develop the pipeline of new business coming in to the company by preparing for potential growth opportunities
- Contributing to pitch presentations and pitching to clients to acquire new business
- Coordinating with the team and founders to come up with new offerings to increase revenue from existing clients
- Competitor analysis: Should keep a close eye on the work done by competitors and come up with strategies to acquire those clients
- Providing management with client / market feedback
- Ability to do research and build a digital marketing strategy - including audience, brand & category research
- Maintaining a good relationship with clients
- Mapping potential business deals by contacting potential clients; discovering and exploring opportunities
- Meeting the agency’s business targets
- Developing long-term relations with clients
- Differentiating the agency’s solutions in comparison to the competitors to get more conversions
- Great communication and people management skills
- Record and maintain information on business closed, ongoing projects, etc. on an ongoing basis in the agency’s in-house systems and records
Benefits to the candidate
· Getting first-hand experience closing and managing clients from across the globe
· Getting the opportunity to learn about the publica relations industry from the ground-up
· Working closely with the founding team with decades of industry knowledge
· Working in an environment that allows freedom and offers opportunities to grow and learn within and beyond the specific role
· Experience of working in a diverse remote team that spans across Asia, North America & other regions
Compensation
· Basic in-hand salary: The range will be between INR 6 to 8 lacs per annum depending upon prior experience
· Incentive structure: There will incentives in the form of commissions involved depending upon the service and the market. These will be discussed in detail during the interview
Job Location
Candidate has the flexibility to work from home or any location of their choice.
Timings: 6.00 pm to 3.00 am IST (adjusted as per daylight savings)
The work shift is as per Eastern Time
Industry: Public Relations, Internet, Online Media
Company Description
Established in 2014, Facilius Inc. (www.faciliusinc.com) is a Public Relations and media placement agency. It works directly with top-tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more. It operates on a unique model unlike any PR agency where they work with a clientele that includes entrepreneurs, businesses, corporates, celebrities, and professionals across the US, UK, middle east, Asia and other regions. The team currently includes 21 people from across the globe.
EkAnek, as the name suggests, is one platform with many applications.
EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.
Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.
Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.
We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.
Responsibilities:
• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc
• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.
• Ensure all company policies and procedures are implemented and administered in store for the entire team.
• Team resource power planning: Weekly roster and managing leave requests from team members.
• Innovating and suggesting best practices and documenting the same for management’s consideration.
• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.
• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.
• Visual merchandising and store display.
• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.
Requirements:
• 3 plus years experience in Retail Sales / Store Operations / Customer Service
• Bachelor’s degree with Exceptional communication skills, both written and verbal
• Proficient in MS Office – Excel, Word and email.
• Customer service oriented with a natural desire to care for the needs of others
• Deep desire to put drive & effort into your work
We are currently looking for highly skilled and established Key account manager/ Customer Success Specialists, for a deep IP technology platform company.
Responsibilities
Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.
Build an incremental sales pipeline for financial services solutions.
Be a thought leader in the rapidly evolving and disruptive space of BFSI.
Regularly liaising with existing clients to identify new business opportunities.
Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.
Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.
Understand and clearly articulate CRMNEXT value proposition.
For this role you must have:
Experience in handling large enterprise accounts in domestic and international geographies
Experience of selling enterprise business applications to large banks
Experience in deepening client engagements and developing uncontested market space.
Critical thinking and strong decision-making abilities
Experience in devising Strategic Plans to expand sales and sales forecasting
Solution oriented and problem-solving skills Experience of proposal preparation, contract discussion and negotiation
You will have a dual role of a technology and business expert and help make decisions that will impact the business.
Excellent verbal and written communication skills
Prior experience of Customer facing role.
Good experience into CRM Sales/ Business development.
Strong expertise and passion for the banking and financial services vertical.
Qualifications
BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.











