The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
Shubham Vishwakarma
Full Stack Developer - Averlon
About Indigrators solutions
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Python
Django
PostgreSQLAbout Us:
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We’re seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products.
Key Responsibilities:
- Develop robust backend services using Python, Django, and FastAPI
- Design and maintain a scalable microservices architecture
- Integrate LangChain/LLMs into AI-powered features
- Write clean, tested, and maintainable code with pytest
- Manage and optimize databases (MySQL/Postgres)
- Deploy and monitor services on AWS
- Collaborate across teams to define APIs, data flows, and system architecture
Must-Have Skills:
- Python and Django
- MySQL or Postgres
- Microservices architecture
- AWS (EC2, RDS, Lambda, etc.)
- Unit testing using pytest
- LangChain or Large Language Models (LLM)
- Strong grasp of Data Structures & Algorithms
- AI coding assistant tools (e.g., Chat GPT & Gemini)
Good to Have:
- MongoDB or ElasticSearch
- Go or PHP
- FastAPI
- React, Bootstrap (basic frontend support)
- ETL pipelines, Jenkins, Terraform
Why Join Us?
- 100% Remote role with a collaborative team
- Work on AI-first, high-scale SaaS products
- Drive real impact in a fast-growing tech company
- Ownership and growth from day one
Role: Digital Marketing Executive
Experience: 0-1 years (Freshers are Most Welcome)
Location: Ambattur, Chennai
Responsibilities:
● Assist in the execution and monitoring of digital marketing campaigns across various channels, including social media, email marketing, search engine marketing (SEM), search engine optimization (SEO), and content marketing.
● Help create engaging and persuasive content for digital platforms, including website copy, blog posts, social media updates, and email newsletters.
● Support the management and optimization of website content to improve search engine rankings, user experience, and conversion rates.
● Collaborate with the digital marketing team to develop and implement strategies for social media management, including content creation, scheduling, and community engagement.
● Conduct market research to identify target audiences, competitors, and industry trends to optimize marketing campaigns.
● Assist in monitoring and analyzing key performance indicators (KPIs) to measure the effectiveness of digital marketing efforts and contribute to regular reports and insights.
● Stay updated with the latest digital marketing trends, tools, and best practices, and contribute innovative ideas to enhance campaign performance.
● Assist in coordinating digital marketing projects and campaigns, ensuring timely execution and adherence to budget and objectives.
● Provide support in managing relationships with external partners, such as agencies, vendors, and influencers, to support marketing initiatives and leverage their expertise.
● Assist in monitoring competitor activities and industry trends to identify opportunities for differentiation and competitive advantage.
● Collaborate with cross-functional teams, such as design, sales, and product development, to ensure marketing efforts align with overall business objectives.
● Keep track of industry news and developments related to digital marketing and provide regular updates to the team.
Hiring Regional Manager/ Sr. RM for fintech company based in North India
Location- Gurugram, Faridabad, Bulandshahr, Badaun, Rewari, Palwal, Jaitaran (Rajasthan), Haridwar (Uttarakhand)
Experience required - 6months to 1 year
CTC offered – 2.38L – 4 L.
Net in hand -15K-28 monthly.
Age Limit – 37 Yrs. LAP, HL, Mortgage Loans
Ticket Size handling – 2L-50L or above.
ROI Handling - 16%-24% or above
Geo Limit Travelling– 50km-75km
No of DSA Local, DSA Corporate, Connectors if Candidate has.
About the role
We need someone who understands Upwork not just as a platform, but as a predictable revenue channel. Someone who knows how to position a service company, win high-quality projects, and keep the pipeline warm.
What you’ll handle
• Build, refine, and optimize our Upwork profiles
• Create proposals that feel human, relevant, and high-conversion
• Spot high-value job posts and respond to them quickly
• Manage conversations, follow-ups, and client communication on the platform
• Keep track of leads, responses, and project status
• Suggest improvements based on trends, analytics, and competitor insights
• Maintain a consistent monthly target for proposals and conversions
• Coordinate with our internal team to get project details, case studies, and deliverables aligned
What we’re looking for
• Someone who’s been doing this for a while and understands how Upwork algorithms, visibility and job success metrics actually work
• Strong writing instinct and the ability to tailor proposals without sounding generic
• Experience generating leads for design, development, or creative services (bonus points)
• Clear communicator who can handle clients professionally
• Good with research, pattern spotting, and time-sensitive tasks
• Comfortable working independently and meeting weekly targets
Nice to have
• Knowledge of Upwork sales funnels
• Experience with CRM tools or basic reporting
• Ability to suggest profile layout, portfolio flow, and keyword strategy
Why this role matters
Upwork is a competitive space. What this really means is you’ll be the person turning our presence there into consistent opportunities and long-term clients.
Location
Bestech Business Tower, Mohali (this is an onsite role.)
Five-day workweek
Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.
Salary
Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.
Spring Boot
JavaJob Title: Java Developer - Immediate Joiners Only
Recro, a leading software development company, is currently seeking a skilled and motivated Java Developer to join our team. If you have a minimum of 3 years of experience in Java development and are eager to work on exciting projects, we encourage you to apply for this opportunity.
Responsibilities:
- Collaborate with a team of talented developers to design, develop, and maintain high-quality Java-based applications.
- Write clean, efficient, and maintainable code, adhering to industry best practices and coding standards.
- Analyze requirements provided by product managers and technical leads and translate them into technical specifications.
- Conduct thorough code reviews, identify and address performance bottlenecks, and ensure the overall reliability and scalability of the software.
- Troubleshoot and resolve issues related to Java applications, identifying root causes and implementing effective solutions.
- Stay up-to-date with the latest trends and advancements in Java development to continuously enhance our software offerings.
- Ensure timely project delivery and maintain a high level of code quality throughout the development lifecycle.
- Collaborate with cross-functional teams to ensure smooth integration of different software components.
Requirements:
- Minimum 3 years of professional experience as a Java Developer, with a proven track record of delivering successful projects.
- Strong proficiency in Java programming language and associated frameworks.
- Hands-on experience with Spring and Spring Boot frameworks.
- Familiarity with web services, RESTful APIs, and microservices architecture.
- Excellent understanding of object-oriented design principles and software development patterns.
- Proficient in database design and SQL queries, with experience in working with popular databases.
- Strong problem-solving skills and the ability to think critically to develop innovative solutions.
- Self-motivated and detail-oriented, with the ability to work both independently and as part of a team.
- Excellent communication skills to effectively collaborate with team members and stakeholders.
- Must be willing to work from our office location [mention office location] on a full-time basis.
If you are a Java Developer looking for a new opportunity to showcase your skills and contribute to exciting projects, apply now to join the talented team at Recro. Immediate joiners are preferred, and we look forward to reviewing your application.
JavaSpring Boot
MongoDBAt Embibe, we have just one mission - to truly personalize education. Because every child deserves it. This has led us to embark on this noblest of journeys to deliver life and learning outcomes for every student! Rooted in consumer behavior, we are leveraging AI and Data Science to deliver personalized achievement journeys for every student.
We are a tribe of intellectually fierce people from diverse backgrounds, focused on building cutting-edge products that empower everyone in the education ecosystem - students, teachers, educational institutes and parents. We enable a deeper understanding of student behavior, their strengths and weaknesses through analysis at a granular level. It is this shared vision of democratizing and personalizing education that unites us all.
Embibe is powered by AI and data science algorithms, using these contents being recommended across platforms and millions of learning outcomes delivered to students. Since its inception, millions of students have used the imbibe platform for learning concepts and outcomes. Academic users have spent 52mins on average with an average of 3 sessions daily. Embibe has been launched for 12 languages across India with support for 361 Exams (English), and 120 Exams (Hindi) for K6-K12 having 22.6L+ Qs and 58k+ Tests, 29k videos, 50k+ 3D assets. Embibe is the world's largest live online public sector implementation in edtech for test preparation, NTA app which is powered by Embibe has 3.1Mn+ downloads, and 14.3Mn hours spent by users with total 13.4Mn sessions and 1.64Bn attempts.SchoolApp is currently being used by 1000s of schools across India and we are planning to scale it to 100Mn students with 1Mn schools with 10Mn teachers in the period of the next 3yrs.
Prerequisite
We are looking for a Software Engineer across levels who have ever contributed to any large-scale systems be it content platform e.g. Quora/Medium, streaming platform e.g. Netflix or Hotstar, activity log system e.g. Twitter feeds or payment systems like Razorpay to name a few. I/O, Read-Writes, DB connections, Distributed Locking, Memory, Bandwidth, High Throughput, Low Latency and minimal CPU cycles excite you!! You are deep thinkers and can bring ideas to the table, before starting writing the code!!
Interested? We'd love to hear from you.
Who are you?
● 2-14yrs years of relevant large-scale product company experience ideally in a fast-moving B2C/B2B environment.
● Programming. Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Java, Python,React.js, Node.js, Next.js, PHP, Golang etc.
● Deep understanding & experience of high-performance web-scale & real-time response systems, and large scale distributed systems.
● CS Fundamentals – exposure to a wide variety of problem spaces, Good in Data Structures and Algorithms Design, Problem Solving.
● Open source contributors and can do quick POC of technologies will catch our eyes.
● Expertise in designing, implementing and operating distributed Systems architectures and concepts, especially on public cloud infrastructure (AWS/Azure)
● Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI).
● Experience in a high-availability 24/7 environment (cloud platforms are a plus). Expertise should include several of the following:
○ High-performance,up-time (99.999%) and self-recoverable systems.
○ Control, orchestration and automation platforms leveraging containers or VMs. ○ RPC frameworks (e.g., Protobuf/gRPC, Thrift, Bond)
● Experience with one or more Data Stores like (MySql, Postgres ) and NoSQL DataStores ( Mongo, Cassandra, Scylladb, Hbase, Redis, Aerospike etc.).
● Experience with Agile software development, TDD, and Continuous Integration. ● Experience in building Web/RESTFul/GraphQL services.
● Sound knowledge of *Nix, ORM(Hibernate, JPA), Spring ecosystem, Messaging platforms like Kafka/RMQ, build framework like Maven/Gradle etc.
● Very strong system design and object-oriented skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction.
● Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large code bases.
● Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions. ● Exposure to complete product development cycles – from inception to production to scaling up, supporting new requirements, and re-architectures.
● Having experience building web infrastructure in cloud environments (such as AWS or Azure/GCP) is a plus. You understand and are always excited about learning new e.g.docker, Kubernetes.
● Education. M.Tech/M.Eng in Computer Science/Engineering or B.Tech/B.E in the same disciplines with equivalent years of experience would be a plus.
We'd particularly love it if:
● You’re a steward for engineering quality, reliability, scalability, availability, maintainability, flexibility habits and mindset in the organization under your purview, You know SOLID,12 factor App and Design Principles which you can apply or help the team in applying as needed. You can assure that our architectures are consistent with industry best practices. ● Version control tools like Git, SVN etc are good to have.
● Gather, understand, and prioritize requirements, research potential solutions, rapidly build prototypes, and distill and communicate what was learned, expected risks, resources & security concerns.
● Mentoring more junior engineers to instill engineering best practices and driving high standards in documentation, code reviews, design reviews, architecture discussions and strategy roadmap development.
● Actively participate in development along with team members - creating modules & systems that can then be treated as a working reflection of the best practices.
● Set the vision of the domain architecture and technology stack for technology in your organization, You understand LLD and HLD.
● Be an evangelist for technology - drive a culture of curiosity and active debate around technology in your organization.
● Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create.
Note: We just use degrees to measure the Temperature!!
NodeJS (Node.js)
JavascriptMongoDBJob Specification :
Position :Full Stack Developer
Location: Pune
Qualifications: Associate, Diploma and Bachelor’s Degree in relevant field
Experience: 3+yrs. relevant experience.Preferred target Companies: A combination of Start-up experience and Large Organizations would be preferredKey
Responsibilities / Accountabilities
•Develop new user-facing features
•Build reusable code and libraries for future use
•Ensure the technical feasibility of UI/UX designs
•Optimize application for maximum speed and scalability
•Assure that all user input is validated before submitting to back-end
•Collaborate with other team members and stakeholders•Use markup languages like HTML to create user-friendly web pages
•Maintain and improve website
•Optimize applications for maximum speed
•Design mobile-based features
•Collaborate with back-end developers and web designers to improve usability
•Get feedback from, and build solutions for, users and customers
•Write functional requirement documents and guides and create quality mockups and prototypes
•Ensure high quality graphic standards and brand consistency
•Stay up-to-date on emerging technologies
•Design and build applications.
•Collaborate with cross-functional teams to define, design, and ship new features.
•Unit-test code for robustness, including edge cases, usability, and general reliability.
•Continuously discover, evaluate, and implement new technologies to maximize development efficiency.Write clean, maintainable code while rapidly iterating and shipping
•Participate in all phases of development, from design to implementation, unit testing, and release.
Experience & Education:
•Required: BE/ BTech from Tier1, Tier2 Institutes
•2+ Yrs Experience in Front End Development
•2+ Yrs Experience in nginx, NodeJS, MongoDB, mysql, Api development
•Excellent logical and Analytical Skills
•Experience with AWS, Socket.io
•Knowledge of javascript, OOPS including experience with design Pattern
•Excellent in Design patterns, Data Structure.
•Should have a problem-solving approach.
•Design and code for scalable applications that support a big user base.Expected Competencies:
•Adaptable to change; able to respond to shifting requirements and priorities
•Well organized and structured approach to work with good attention to details.
•Comfortable with coordinating and collaboratingwith business teams to drive required decisions and outcomes.
•High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment.
NodeJS (Node.js)
React.jsJavascript
HTML/CSSYou will get a chance to work on exciting projects at our state-of-the-art office, grow along with the company and be fruitfully rewarded for your efforts!
Requirements:
● You can rock with your expertise in fundamental front end languages such as HTML, CSS and JavaScript.
● You can make value additions aided by your familiarity with advanced JavaScript libraries and frameworks such as React.
● You have top notch ability of server side languages such as NodeJS, Web Services, Micro service.
● Database technology such as MySQL also falls in your comfort zone.
● You can enhance our world with your Cloud Experience preferably AWS [EC2, RDS, S3, Lambda] or OCI
● You take pride in your knowledge of code versioning tools such as Git
● Third party integration like payment gateway and any Plugins
● Familiar with third party libraries like D3 Chart, Video and Audio player.
● Development experience with webcam based recording or streaming
● WebRTC protocol with any Media Server
● React with Next.JS framework
● JWT, OAuth, JSON web token, Node mailer
● Good at cron Jobs development and configuration
Ruby on Rails (ROR)React.jsJavascriptJob Responsibilities
- Manage a team of talented engineers and oversee daily execution
- Work with product managers in planning sprints and task estimation
- Remove roadblocks for teams and increase delivery velocity
- Provide technical leadership to the team
- Be Technical SME in client meetings
- Be a stickler for code quality, test coverage
- Coach and grow engineering team
To be successful in this role, you need to have/be:
- Proven track record in managing engineering teams and delivering quality products.
- Experience in Ruby on Rails, React JS tech stacks
- Experience in building high performance web applications/APIs
- Top notch analytical/problem solving/debugging skills
- Should have proven ability to build, lead and develop a team
- Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear overview of the priorities
- Excellent verbal, analytical, organizational, and written skills
COMPANY DESCRIPTION
Openapp is making the world more accessible by creating a Universal platform for all access. Apple revolutionised
the phone, PayTm shrunk the wallet and now OpenApp will digitise your keys! The company sells revolutionary
smart locks that can entirely be managed digitally.
Openapp kicked off in 2016 by Co-Founders Gotama Gowda (CEO), Rajshekar Jenne (CMO) and Siddheshwhen it
delivered a consignment of the first 500 smart locks to the fourth largest Internet service provider (ISP) in India.
Since, the company is hard at work and rapidly expanding into the digital access space to solve pressing operational
and security issues of people across geographies.
The Company’s mission stands at Digitisation of all kinds of access points to ensure seamless and secure movement.
We envision being the single dominant platform for digital access. Building a new industry standard for the new
world order is both an art and a craft, we believe we have the foundation in place to truly change the way we
experience security
JOB SUMMARY
At Openapp, we geek out (unashamedly) on performance and technology, but balance it out by looking deeply into
the beauty of design, the good in humanity and what the surf is doing. We consider art and science equally in our
design process, and we don’t discriminate between work and play – because we believe that when you’re mad-keen
on what you do, they aren’t mutually exclusive.
As a Senior Graphic Designer, You'll help us reach out to our customers by crafting beautiful pieces of
communication that engage and inspire. You're strong on print, packaging, advertising and in-store communications,
understanding how to make sure a business benefits from design. With a close eye on the detail, you're a design
ninja who sees the value of reviewing and learning from each piece of work you create.
ELIGIBILITY
You are in if You :
● Bachelor’s degree in graphic design.
● Demonstrable graphic design skills with a strong portfolio.
● Proficiency with required desktop publishing tools, including Illustrator, InDesign, and Photoshop
● A strong eye for visual composition.
● Effective time management skills and the ability to meet deadlines.
● Able to give and receive constructive criticism.
● Understanding of marketing, production, website design, corporate identity, product packaging,
advertisements, and multimedia design
RESPONSIBILITIES
● Planning concepts by studying relevant information and materials.
● Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting
them for approval.
● Preparing finished art by operating necessary equipment and software.
● Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as
necessary.
● Contributing to team efforts by accomplishing tasks as needed.
● Communicating with clients about layout and design.
● Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with
software such as photoshop.
● Reviewing final layouts and suggesting improvements when necessary.
● Creating graphic content for Print, Digital, Advertising, Media, PR etc.
● Creating Visual Guidelines and coordinating with Vendors to ensure brand guidelines are followed and
quality is upheld
● Quality control in all consumer facing peripherals
WHY WORK FOR OPENAPP?
Openapp is making the world more accessible by creating a Universal platform for all access. Apple revolutionised
the phone, PayTm shrunk the wallet and now Openapp will digitise your keys! The company sells revolutionary
smart locks that can entirely be managed digitally.
As an ISO certified company, we believe business can be used as a force for good. We constantly strive to be the
flag bearer of peace by developing cutting edge technology that inspires trust, even between strangers.
LOCATION AND HOURS
This role is full-time and based in our HSR office, Bangalore.
Start Day: We're ready when you are.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon