
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

About Indigrators solutions
About
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,
Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Graphic Design Intern
Experience Level: Fresher
Location: Bangalore, Onsite
Job Overview:
As a Graphic Design Intern focused on social media, you will support our team in creating engaging and visually appealing content for various social media platforms. This is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to real-world projects.
Key Responsibilities:
Content Creation: Design eye-catching graphics, animations, and videos for social media
posts, stories, ads, and other digital content.
Brand Consistency: Ensure all visual content aligns with our brand guidelines and maintains a
cohesive look and feel across platforms.
Social Media Trends: Stay up-to-date with current design trends and social media best
practices to ensure content remains relevant and engaging.
Collaboration: Work closely with the social media team, including content creators and
marketing specialists, to brainstorm and execute creative ideas.
Feedback Integration: Revise and refine designs based on feedback from team members
and stakeholders to ensure high-quality deliverables.
Analytics Review: Assist in analyzing the performance of social media graphics and provide recommendations for improvement based on engagement metrics.
Please attach your portfolio/Behance link to the resume while applying
Position: Sr executive
Dept: Pre sales
Salary Bracket: 40 - 50k
Key Responsibilities:
- Act as the first point of contact for incoming customer leads and inquiries.
- Conduct product presentations, site walkthroughs, and client meetings.
- Understand customer needs and tailor solutions accordingly.
- Coordinate with the sales and marketing teams to ensure seamless lead handovers.
- Maintain updated records of client interactions and follow-ups in CRM.
- Represent the brand professionally and uphold service excellence at all times.
- Participate in events, exhibitions, and site activations when required.


Preferred Skills:
- Experience with XML-based web services (SOAP, REST).
- Knowledge of database technologies (SQL, NoSQL) for XML data storage.
- Familiarity with version control systems (Git, SVN).
- Understanding of JSON and other data interchange formats.
- Certifications in XML technologies are a plus.

About Visdum
Visdum is the world’s leading SaaS Solution for Sales Compensation Management.
Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT
industry, we’re an early-stage SaaS startup with a mission to democratize sales
commissions.
Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales
incentive compensation process, giving real-time visibility to payouts and a decrease in
calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by
automating commissions and drive higher sales revenue with a motivated sales team.
Our Impact So Far
13+ Countries Served
$50M+ Commissions Processed
We achieved all of this with a nimble team of 15
Job Role: Content Marketer
Location: Noida, India OR Remote
The Opportunity
We are seeking a highly skilled React.js Developer with 2-3 years of experience to join our dynamic
team. The ideal candidate will be responsible for developing high-quality web applications using
React.js and will be able to work collaboratively with other developers, designers, and project
managers.
Responsibilities
● Develop high-quality, responsive web applications using React.js
● Collaborate with cross functional teams to define, design, and ship new
features
● Write clean, maintainable, and efficient code
● Ensure the technical feasibility of UI/UX designs
● Optimize web applications for maximum speed and scalability
● Implement automated testing and deployment processes
● Participate in code reviews and provide constructive feedback to other
developers
● Stay up-to-date with emerging trends and technologies in front-end
development
Requirements
● 2-3 years of experience in React.js development
● Thorough understanding of React.js and its core principles
● Strong proficiency in JavaScript, HTML, CSS and related web technologies
● Understanding of RESTful API design and implementation
● Familiarity with version control systems (Git, SVN, etc.)
● Strong problem solving skills and attention to detail
● Excellent communication and collaboration skills
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with code versioning tools.(such as git)
● Experience with modern build pipelines e.g., Webpack

Job Responsibilities:
-
Working in web based applications and services.
-
Collaborating closely with the Project Manager ensuring smooth development workflow and timely delivery.
-
Being quick and proactive in resolving application defects and issues.
-
Developing documents, queries etc. for databases.
-
Always being ready to make required changes especially at the post-deployment stage.
-
Multitasking with multiple projects and designs under stringent budget restrictions.
Candidate Requirements:
-
Must have provable proficiency in Golang, MongoDB/SQL Server/MySQL, Web Service/REST API/WCF, HTML, AJAX, JavaScript/JQuery
-
2+ years of relevant experience in Golang Web Application.
-
Must be familiar with Golang Programming Language, MongoDB/SQL Server.
-
Well-experienced and knowledgeable in Go routine and channel patterns, Go web frameworks, AngularJs/VueJs/ReactJs, and RESTful Web Services/ Web API.
-
Must understand code versioning tools such as Git, SVN, and Mercurial.
-
The candidate must be self-driven, smart, and self-motivated with good communication skills.
-
A go-getter and sales enthusiast who takes all the monthly, quarterly, and yearly sales goals seriously.
-
Must have updated knowledge of IT services and industry.
-
Should work closely with Business heads and help them with data and reports regarding the customers and their competitors.

● 4 + years’ software development experience, preferably for automotive and in
connection with user interface technologies
● Experience using modern development processes/tools and developing through the
complete Software Development Life Cycle
● Experiences in programing and scripting languages (JAVA, Python, Typescript)
● Experience with using source control tools like Git and CI/CD pipeline tools like Jenkins
● Experience working in / Knowledge of Agile/Scrum framework
● Experience in Android development
● Knowledge of the open-source Android ecosystem and the libraries available for
common tasks
● Strong object-oriented analysis, design, and coding skills
● Fluent in English both written and spoken
● Strong team player and customer focus
Preferred skills:
● Good knowledge of Android Automotive platform
● Experience with VS Code
● Ability to set-up and hardware equipment in support of software development tasks (i.e.
configure software on target device, connect cabling/power suppliers, etc.
The ideal candidate is a motivated individual that is excited about making an impact and is ready to operate in a fast-paced environment and can clearly demonstrate a thirst for learning and mastering emerging technologies, processes and tools in the analytics space. This person should take initiative and shouldn't be an order taker. They should enjoy optimizing data models to industry standards.
Key Requirements:
Following skills are not required but are a plus:

Managing point of contact for the BFS based client for all aspects of activity in the engagement
- Responsible for delivery of mid/large sized projects in BFS space
- Communicates with Project Managers and business sponsors to prioritize and schedule delivery based on resource allocation
- Ensures projects are staffed and tracked appropriately and conform to the development methodology
- Managing the relationship, looking at opportunities for growth, providing governance for the delivery being done for this portfolio and being the point of escalation for any issues with the engagement
- Managing the delivery happening across the portfolio, pro-actively looking at opportunities to transform delivery, P&L management for the portfolio
- Proposes projects for process improvement, technical enhancements, and cost savings efforts
- Assists client in organizational structures for optimum project delivery
- Developing engagement proposals and detailed engagement plans and schedules
- Able to work with international customers on an ongoing basis.
- Define and lead the program team.
- Will have total responsibility and be held accountable for each engagement's success
Skills, Experience:
Relevant leadership experience of approx. 20+ years for similar scale, diversity and complexity
Responsible for revenue size of $500milion & 4000+ FTEYou will stand out if you have the following (Good to have):
Experience in working with Senior Management/Executive Leadership
Global delivery of digital engagements/transformations for BFS customer across all geographies.




