
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

About Indigrators solutions
About
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Experience: 6+ years • Must have experience in SAP delivery, with at least Two SAP implementations • Should be able to lead a team of SAP FICO, FM and FSCM functional experts in the design, implementation, and Support of SAP FICO, FM and FSCM modules • Act as the subject matter expert for SAP FICO, FM & FSCM modules, including design, configuration, and testing of the system • Should have experience with end-to-end implementation of SAP FICO and FM modules • Should be proficient in SAP FICO configuration, customization, and enhancement techniques. • Should have good understanding of finance and accounting principles and processes. • Should have strong knowledge of SAP FICO module functionalities, including general ledger, accounts payable. • Must have experience with accounts receivable, asset accounting, controlling, and Funds Management. • Should have knowledge in integration with PS, PM, HR, MM, SD, FICA, CS, REFX & Bank Application
Marketing Associate - Pay3
About Pay3
Pay3 offers a comprehensive global payments solution for the digital commerce industry, enabling seamless purchases and payouts across 100+ countries through a single low code integration. Our network excels in emerging markets, including Southeast Asia, India, China, Africa, and Latin America. We support stablecoin and cryptocurrencies.
Job Description:
We are looking for a highly motivated candidate to join our team and drive marketing for Pay3. The ideal candidate will need to develop a deep understanding of our products and services be the champion for our solutions in the market translating technical capabilities into compelling value propositions, as well as the ability to communicate them to prospective clients in a clear and concise way. The Marketing Associate will work closely with the sales team .
Key Responsibilities:
Market Intelligence & Analysis:
- Conduct thorough market research to identify enterprise customer needs, market trends, and competitive offerings.
- Develop a deep understanding of buyer personas, including their pain points, motivations, and decision-making processes within enterprise organizations.
- Analyze market opportunities and provide insights to inform product strategy and roadmap.
Value Proposition & Messaging:
- Develop clear, concise, and compelling value propositions that articulate the benefits of our solutions for enterprise customers.
- Create differentiated messaging frameworks that resonate with various enterprise stakeholders (e.g., IT leaders, business executives, procurement).
- Translate technical product features into business-oriented benefits.
Content Creation:
- Develop high-quality marketing content tailored for the enterprise audience, including white papers, case studies, webinars, presentations, solution briefs, and website content.
- Collaborate with subject matter experts and sales teams to ensure content accuracy and relevance.
Qualifications:
- 0-3 years of experience in enterprise B2B marketing, with a proven track record of lead generation and campaign execution.
- Experience in the payment or gaming industry is a plus.
- Strong skills in content marketing, SEO, and inbound marketing strategies.
- Experience in planning and managing event marketing at conferences or trade shows.
- Excellent communication and project management skills.
- Bachelor’s or Master’s degree in Marketing (BBA/MBA preferred).
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals
- Chance to make a real impact on our business
- Challenging and rewarding work environment
- Growth opportunity to a sales or other roles in the organisation
Experience Required – 5 to 10 Years
Location – Remote / Pune
Notice Period – Immediate joiner will prefer
Job Description
Must Have
1) Conga / Apttus CPQ
2) Conga CLM (must have)
3) Conga pricing and order creation APIs, with complicated pricing logic using price lists, price list items, promotions, rebates, manual discounts, approvals
4) Conga Cart related features
5) contract creation and reclining for CLM
Responsibilities
• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Creating timelines and development goals.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Writing documents and providing technical training for Salesforce Staff.
• Maintaining the security and integrity of the application software.
Greetings from PIXEL WEB SOLUTIONS....!!!
Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of technologies that can provide sustainable and long-term business solutions. With more than 9+ Yrs of experience in global IT markets, we have curved ourselves to adapt to leading & cutting-edge technologies.
Job Description
- Must be proficient in PHP, Codeigniter/ Laravel, MySQL, AJAX, JS, J QUERY.
- Excellent Coding standards and organizational programming skills,
- Good exposure in Backend Features
- Must be a good communicator and well-organizer
- Analyzing client's requirements and providing them solutions as per their needs
- Must be a good team player and an independent thinker
- Must have dedication and commitment toward work
POSITION NAME: PHP Developer
EXPERIENCE: 1 – 5 years
SALARY: As per Market Standard
LOCATION: Madurai
QUALIFICATION: Any Degree
Note: Looking for In and around Madurai candidates only
Contact : 81-22-33-51-32 / 80-98-22-23-30 (Call / whatsapp) / 04-52-43-65-40-9
- Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
- The candidate will be responsible for the testing of web-based applications.
The candidate will also act as the Business Analyst for the project.
The eye-catching ability to find bugs from a client’s perspective. - Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
- Good understanding of software development life cycle.
- Familiar with Database testing; good reporting & documenting skills.
- Good analytical skills with Out of the box thinking and can do attitude.
- Should be flexible and adaptable
- Good Problem-solving and Troubleshooting skill
- Will be responsible for creating Test cases and creating Client & Internal Reporting.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
- Identifying New product/ Processes that could lead to enhancing company value proposition to different segments and thus increase MS, Price premium.
- Capturing (NPD) New Product Development ideas from:
- Customer Insights
- R&D development projects
- Competition Bench marking
- Managing & Anchoring the NPD funnel, shepherd the commercialization process.
- Launching new products & strengthening the existing brands.
- Preparing & implementing promotional strategies that should be creative.
- Designing Promotional / communication strategies for the various brands of the organization.
- Ensuring Monthly / Quarterly brand review & monitoring.
- Co-ordinating with all support function for effective implementation of marketing strategy.
What you need to have:
- Exceptional in launching new products and strengthening existing brands.
- Well organized with a track record that demonstrates self motivation, creativity and initiatives to achieve both personal and corporate goals.
- Strong articulation skills and ability to stand ground on his / her recommendation
- Ensures alignment of all internal and external stakeholders
- Strong systems and process orientation
- Passionate and deep knowledge of Paper/ Board industry and evolving consumer need
- Preferred People from R & D and NPD from board and packaging section of paper Industry
Job Description
- Experience in Mendix Low code development
- Rapid /Intermediate Mendix certified developer.
- Manage multiple priorities and ensure team deliveries in a dynamic environment
- Strong communication (oral and written) skills
- Experience working as a developer in an Agile Project using Scrum is a plus.
Graphics Designer
- Study design briefs and determine requirements
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos, and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Work with copywriters and creative director to produce the final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Required Skills:
- Proven graphic designing experience
- Must have knowledge on Page maker
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus










