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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
Job Description for QA Engineer:
Location -Hyderabad
- 6-10 years of experience in ETL Testing, Snowflake, DWH Concepts.
- Strong SQL knowledge & debugging skills are a must.
- Banking experience is mandatory
- Experience on Azure and Snowflake Testing is plus
- Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
- Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
- Experience in JIRA, Xray defect management toolis good to have.
- Exposure to the financial domain knowledge is considered a plus
- Testing the data-readiness (data quality) address code or data issues
- Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
- Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
- Prior experience with State Street and Charles River Development (CRD) considered a plus
- Experience in tools such as PowerPoint, Excel, SQL
- Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus
Key Attributes include:
- Team player with professional and positive approach
- Creative, innovative and able to think outside of the box
- Strong attention to detail during root cause analysis and defect issue resolution
- Self-motivated & self-sufficient
- Effective communicator both written and verbal
- Brings a high level of energy with enthusiasm to generate excitement and motivate the team
- Able to work under pressure with tight deadlines and/or multiple projects
- Experience in negotiation and conflict resolution
WINIT is looking for a Full Stack Developer with expertise in React Native, React.js & Backend
Company Name- WINIT (WINIT Mobile Sales Force Automation | WINIT (winitsoftware.com))
Qualification- Any Graduate
Work experience- 0-2 years
Location- Hyderabad
Job Summary
We are looking for a talented and innovative Full Stack Developer with expertise in React Native, React.js, and backend technologies to join our team as a Vibe Coder. In this role, you’ll develop cutting-edge web and mobile applications while leveraging modern AI tools and best-in-class development practices to enhance productivity, performance, and user experience.
Key Responsibilities
- Develop and maintain responsive web applications using React.js.
- Build high-performance cross-platform mobile apps using React Native.
- Design and develop scalable backend systems using Node.js, Express.js, and related technologies.
- Integrate third-party services, RESTful APIs, and cloud platforms.
- Optimize performance across frontend and backend components.
- Use AI tools to streamline development tasks such as code generation, debugging, testing, and UX improvement.
- Work collaboratively with product managers, UI/UX designers, and QA teams.
- Participate in code reviews, contribute to technical documentation, and drive innovation within the development team.
Tech Stack & Tools (Vibe Coder Stack)
- Frontend: React.js, React Native, Redux, JavaScript, TypeScript, HTML5, CSS3
- Backend: Node.js, Express.js, REST APIs, Firebase Functions
- Databases: MongoDB, PostgreSQL, Firebase Firestore
- Dev Tools: Git, GitHub, VS Code, Postman, Docker, Swagger
- Cloud & Deployment: AWS, Firebase, Vercel, Netlify
- CI/CD & PM Tools: GitHub Actions, Trello, Jira, Notion
AI Tools & Utilities
- GitHub Copilot / Amazon CodeWhisperer – AI pair programming
- Cursor AI / Gemini / Claude code – Code assistance, debugging, documentation
Requirements
- 1+ years of hands-on experience in full stack development.
- Proficient in React Native, React.js, and Node.js.
- Strong understanding of JavaScript and frontend/backend principles.
- Experience with cloud-based deployments and mobile app publishing.
- Familiar with Git-based workflows, API integration, and database systems.
- Excellent problem-solving, debugging, and communication skills.
- Ability to independently manage tasks and meet project deadlines.
Preferred (Not Mandatory)
- Experience with GraphQL, TypeScript, or Next.js.
- Familiarity with Agile/Scrum methodologies.
- Exposure to AI/ML concepts or LLM integration in applications.
About our company:
We are an mSFA technology company that has evolved from the industry expertise we have gained over 25+ years. With over 600 success stories in mobility, digitization, and consultation, we are today the leaders in mSFA, with over 75+ Enterprises trusting WINIT mSFA across the globe.
Our state-of-the-art support center provides 24x7 support to our customers worldwide. We continuously strive to help organizations improve their efficiency, effectiveness, market cap, brand recognition, distribution and logistics, regulatory and planogram compliance, and many more through our cutting-edge WINIT mSFA application.
We are committed to enabling our customers to be autonomous with our continuous R&D and improvement in WINIT mSFA. Our application provides customers with machine learning capability so that they can innovate, attain sustainable growth, and become more resilient.
At WINIT, we value diversity, personal and professional growth, and celebrate our global team of passionate individuals who are continuously innovating our technology to help companies tackle real-world problems head-on.
Position - Senior Business Analyst
Experience Required: 8+ Years
Role Overview
We are looking for an experienced Senior Business Analyst with strong expertise in the Funds domain (Asset Management / Fund Accounting / Private Equity / Hedge Funds). The ideal candidate will have hands-on experience across the investment lifecycle, NAV calculation, and fund operations, and will work closely with stakeholders, product teams, and technology teams to deliver scalable solutions for fund accounting and investment management platforms. This role requires a strong blend of domain knowledge, business analysis skills, and system implementation experience.
Key Responsibilities
- Gather, analyze, and document business and functional requirements related to fund accounting and investment operations
- Collaborate with Front Office, Middle Office, Back Office, and technology teams
- Translate business requirements into BRDs, FSDs, user stories, and data mapping documents
- Perform gap analysis, impact analysis, and support solution design for fund platforms
- Work across the end-to-end investment lifecycle: trade capture → settlement → reconciliation → NAV → reporting
- Participate in UAT planning, execution, defect tracking, and stakeholder sign-offs
- Support system implementations, upgrades, or migrations (e.g., fund accounting platforms)
- Drive process improvements, automation, and control enhancements in fund operations
- Ensure compliance with regulatory and financial reporting requirements
- Communicate effectively with global stakeholders and clients
Required Skills & Qualifications
- 8+ years of experience as a Business Analyst in Asset Management / Fund Accounting / Capital Markets domain
- Strong understanding of:
- Fund Accounting & NAV calculation
- Hedge Funds / Mutual Funds / Private Equity structures
- Trade lifecycle and investment operations
- Hands-on experience in:
- Requirement gathering, BRD / FSD documentation
- UAT coordination and stakeholder management
- Agile/Scrum methodologies (JIRA, Confluence, Azure DevOps)
- Strong analytical, problem-solving, and communication skills
- Experience working with global clients / stakeholders
Good to Have
- Experience with fund accounting platforms such as:
- Investran, Multifonds, Eagle, SimCorp, Aladdin, Geneva, Neoxam
- Knowledge of:
- Private Equity concepts (Waterfall, Capital Calls, Carried Interest, LPA)
- Financial instruments (Equities, Fixed Income, Derivatives)
- Reconciliation, corporate actions, pricing
- Exposure to data analysis tools (SQL, Power BI, Tableau)
- Experience in system implementations, data migration, or transformation programs
Key Competencies
- Strong domain expertise in funds and investment management
- Ability to translate complex financial requirements into clear functional solutions
- Excellent stakeholder management and communication skills
- High attention to detail and ownership mindset
- Ability to manage multiple priorities in a fast-paced environment
Steps AI is an AI platform that automates customer support and sales for e-commerce brands across websites, WhatsApp, and Instagram. We're looking for a Product Designer to own the complete design experience - from understanding user problems to shipping polished interfaces.
What you'll do:
- Own the design for our web dashboard, chat widgets, and mobile experiences end-to-end
- Map user journeys, define information architecture, and create intuitive flows
- Build wireframes, prototypes, and high-fidelity designs in Figma
- Talk to real customers to understand pain points and validate design decisions
- Work directly with engineers and founders to ship fast
- Build and maintain a scalable design system
What we're looking for:
- 1-3 years as a Product Designer, UI/UX Designer, or similar role (SaaS or product company preferred)
- Strong Figma skills - flows, wireframes, prototypes, component libraries
- You think in user problems first, pixels second
- Can balance speed with quality - we ship fast, not perfect
- Based in Hyderabad or willing to relocate immediately
- Portfolio is mandatory - show us your process, not just final screens
What you get:
- You're the first design hire - every product decision has your fingerprint on it
- Direct access to founders, engineers, and real customers
- Real product with real users - your work ships and gets used
- A team that works hard, enjoys what they do, and grows together
We are looking for a focussed, energetic and motivated Senior Java Developer. You must have sufficient experience in Java Development, Spring, Spring Boot, AWS and SQS, S3. You will be challenged with complex and robust product development.
As a Senior Java Developer, you will be the most senior developer within the company working alongside other Java Developers, the Engineering Manager, and the CTO.
Senior Java Developer requirements
Solid development experience using Java, Springboot, SQS, S3 and Microservices
Experience working in Swing Java framework
Revises, updates, refactors, and debugs code
Write clear, concise and efficient code and ensure it is fully tested
Service and develop features using Java with AWS, JUnit, SQL and Spring framework
You have a good knowledge of Cloud technologies (ideally AWS)
Participate in peer coding reviews and work in a collaborative, agile environment
Demonstrate technical knowledge and expertise with a clear understanding on the products' technical composition
Senior Java Developer responsibilities
7-9 yrs minimum work experience
Excellent analytical, troubleshooting, and communication skills
Excellent attention to detail and time-management skills
Serves as an expert on developed applications
Ability to adapt and learn new product/technology is key
Collaborates with internal teams to produce software design and architecture
Knowledge of Agile frameworks (i.e. Scrum) and has worked with Jira or Spira
Attend daily stand-up meetings alongside the Scrum Master
A self-starter, hardworking and committed individual
Work UK hours - ideally 9.00am - 6pm with the expectation to work out of ours when needed
Essential Duties and Responsibilities
Include the following, other duties that may be assigned:
Lead the Requirement Discovery Calls.
Defining the Vision
Managing & Scoping the Product Backlog
Providing solutions to solving the Assortment, Availability, Merchandizing, and Supply Chain Problems in Retail Space
Working on various metrics for Retail Industry KPIs and assessing the performance of a retail business
Work with Data Engineers on giving in-depth knowledge of the Business Requirements.
Understanding the business purpose of the story and defining and analyzing possible alternative ways of satisfying the business purpose of the story
Estimation of Level of Efforts(LOE) and Deployment Timelines.
Accountable for ensuring advanced analytics and data science outcomes are continually improved such that product and service offerings stay aligned with changing business needs and strategic objectives
Performing line management of product teams operating within an AGILE methodology
Collaborating closely with Business Owners and users to define product roadmaps, epics, features and user stories
Working with team members to take shared responsibility for the overall efforts that the team has committed to
Taking responsibility for the quality data solutions that developers produce
Interacting with Stake holders (Internal & External) as necessary to clarify requirements and agree on priorities
Review project team solution designs to ensure technical alignment & consistency against predefined target architecture and established standards
Work in partnership with third party suppliers to formulate and execute delivery of customer-focused Product & Services
Assist in developing standards for data ingestion, data access layers, application and integration of selected SaaS platforms and Data Science solutions as key components of the overall solution architecture
First Level of the Analysis of the Data Issues.
Understand End-End Flow of the application technically and functionally to enable oneself to be an eventual Product Owner.
Build and maintain architecture, design, and metadata documentation
Desired Qualifications:
Bachelor’s or Master’s in Data or Computer Science or equivalent technical field
Experience in retail industry is must
Lead the Requirement Discovery Calls.
Defining the Vision
Managing & Scoping the Product Backlog
Experience in solving business problems i.e. Assortment, Availability, Merchandizing, and Supply Chain
Providing solutions to solving the Availability, Merchandizing, and Supply Chain Problems in Retail Space
Working on various metrics for Retail Industry KPI’s and assessing the performance of a retail business
8-10 years of Overall IT Experience.
>5 years of Retail Business experience. Experience in Cloud Technologies is a plus
>2 years’ experience managing stakeholder relationships including influencing & negotiating outcomes
Experience in writing SQL and Complex SQL Queries is a Big Plus
About Us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centres: 3 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
Strong analytical and Problem solving skills.
Strong knowledge of .NET web framework includes ASP.NET, ASP.NET MVC, .NET Core (Nice to have) , Web API, LINQ , HTML, JavaScript, jQuery, AJAX and CSS
Experience designing, developing, and deploying Web Services and Web apps on IIS.
Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
Experience with debugging, performance profiling and optimization.
Experience with git source control
Familiarity with writing unit tests
Familiarity with micro services.
Ability to take a project from start to finish with or without supervision
Strong communication skills with both internal team members and external stakeholders
Good to have team handling experience
- Minimum 4+ years of mobile application development experience in native and excellent coding skills in Swift, RxSwift, RxCocoa, Objective-C
- Any experience on MVVM, VIPER
- Should have deep knowledge of the iOS SDK and IDE development tools.
- Experience developing client-server applications using technologies and web services APIs such as JSON, REST.
- Has hands-on experience with unit testing.
- Extensive experience in using various architecture, frameworks, and design patterns in designing/refactoring a highly optimized mobile is a must.
- Solid understanding of the agile development process and experience.
- Experience working in TDD (Test Driven Development) and CI/CD (Continuous Integration/Deployment) environment is a plus.
- Implement clean and manageable code incorporating best practices on security
- Collaborate with cross-functional teams from both offshore and onsite to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Review code, bug triage and execute multiple releases as per business demand
- Involvement with API team to design request / response contract
- MVVM & VIPER is a must
- Background fetch
- Swift latest or minimum version 4 and Swift basics
- Minimum 6 months of experience into Sales.
- Able to handle visitors inquiries and updating reports
- Should have good communications skills
- Experience in healthcare industry will be preferred
- Good knowledge in using computer (windows)
- Should be willing to visit hospitals, collecting information, conducting trade shows etc
- Available to work in General Shift
Note: This is work @ Office
Interested candidates please walk in for an interview with updated resume
Address:
DataAngle Technologies Pvt Ltd
Plot no 120, Tirumala Mansion,
KavuriHills, Beside Jubilee Ridge Hotel,
Madhapur, Hyderabad - 033
Contract length: 6 months



