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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
About Us
We are a fast-growing tech company building scalable and modern web applications. Our team works on cutting-edge technologies in AI, automation, and digital solutions. We are looking for a Frontend Intern (Next.js) to join our engineering team and contribute to building interactive and user-friendly web applications.
Role & Responsibilities
- Build, test, and deploy responsive user interfaces using Next.js and React.
- Collaborate with designers and backend developers to implement seamless user experiences.
- Optimize components for maximum performance across web-capable devices and browsers.
- Work on real-world projects involving dashboards, AI products, and customer-facing platforms.
- Assist in debugging, code reviews, and documentation.
- Stay up-to-date with the latest frontend trends and best practices.
Requirements
- Basic understanding of JavaScript/TypeScript, React.js, and Next.js.
- Familiarity with HTML5, CSS3, and modern styling frameworks (TailwindCSS, Material UI, etc.).
- Knowledge of REST APIs or GraphQL integration.
- Good problem-solving skills and willingness to learn quickly.
- Ability to work in a collaborative team environment.
- Prior experience with Git/GitHub is a plus.
Nice-to-Have (Optional but a Plus)
- Experience with server-side rendering (SSR) and static site generation (SSG) in Next.js.
- Exposure to UI/UX design tools (Figma, Adobe XD, etc.).
What You’ll Gain
- Hands-on experience working on live projects with production-scale applications.
- Mentorship from experienced developers.
- Exposure to the complete product development lifecycle.
- Hands-on experience in Python
- Proficient experience in the automation tool i.e Selenium.Experience in writing Selenium-based automation frameworks and scripts
- Strong understanding of QA processes (test case planning, feature ownership, automation reporting, and triage, bug reporting, regression & isolation)
- Experience in maintaining REST API based automation frameworks and scripts
- Experience with Selenium Webdriver, test framework development, and web application testing
- Proficiency in API Testing in the following programming languages: Java
Job Title: Tech Lead and SSE – Kafka, Python, and Azure Databricks (Healthcare Data Project)
Experience: 4 to 12 years
Role Overview:
We are looking for a highly skilled Tech Lead with expertise in Kafka, Python, and Azure Databricks (preferred) to drive our healthcare data engineering projects. The ideal candidate will have deep experience in real-time data streaming, cloud-based data platforms, and large-scale data processing. This role requires strong technical leadership, problem-solving abilities, and the ability to collaborate with cross-functional teams.
Key Responsibilities:
- Lead the design, development, and implementation of real-time data pipelines using Kafka, Python, and Azure Databricks.
- Architect scalable data streaming and processing solutions to support healthcare data workflows.
- Develop, optimize, and maintain ETL/ELT pipelines for structured and unstructured healthcare data.
- Ensure data integrity, security, and compliance with healthcare regulations (HIPAA, HITRUST, etc.).
- Collaborate with data engineers, analysts, and business stakeholders to understand requirements and translate them into technical solutions.
- Troubleshoot and optimize Kafka streaming applications, Python scripts, and Databricks workflows.
- Mentor junior engineers, conduct code reviews, and ensure best practices in data engineering.
- Stay updated with the latest cloud technologies, big data frameworks, and industry trends.
Required Skills & Qualifications:
- 4+ years of experience in data engineering, with strong proficiency in Kafka and Python.
- Expertise in Kafka Streams, Kafka Connect, and Schema Registry for real-time data processing.
- Experience with Azure Databricks (or willingness to learn and adopt it quickly).
- Hands-on experience with cloud platforms (Azure preferred, AWS or GCP is a plus).
- Proficiency in SQL, NoSQL databases, and data modeling for big data processing.
- Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines for data applications.
- Experience working with healthcare data (EHR, claims, HL7, FHIR, etc.) is a plus.
- Strong analytical skills, problem-solving mindset, and ability to lead complex data projects.
- Excellent communication and stakeholder management skills.
Full Stack Architect
- Design overall architecture of the web based platform in the space of Analytics and Application Security.
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Maintain code integrity and organization.
- Experience working with graphic designers and converting designs to visual elements.
- Understanding and implementation of security and data protection.
- Highly experienced with back-end programming languages – Python with Flask
- Proficient experience using JavaScript libraries and frameworks – ReactJS, Redux
- Proficient in Non-SQL DB like Mongo
- Well versed with Cloud Engineering like AWS
- Good Understanding of Containerisation like Docker, Kubernetes
- Application Development experience for both mobile and desktop.
- Experience with cloud message APIs and usage of push notifications.
- Understands Microservices Design.
- Knowledge of code versioning tools like Bitbucket
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Comfortable working on Design documentation
Work with data scientists and analysts to improve software.
We are hiring for Tier 1 MNC for the software developer with good knowledge in Spark,Hadoop and Scala
Mid-Level Bench Sales Recruiter (We are looking for a Leader & Closure) (Should be very highly qualified) (Great English Communication Skills) (If you are not qualified, Don't waste your time)
Very Important: It's an Onsite Job & A Night Shift Job (Do not apply if you are not Qualified) (Don't waste your time)
Competitive good pay
Very Important: Must Be Local to Hyderabad, No town people (Do not apply if you are not Qualified) (Don't waste your time)
Must-Have: Great English Communication Skills
Must-Have: Minimum 1 Year of experience in the field of IT Bench Sales - Must Have US Staffing Experience - (Do not apply if you don't have US Staffing Experience) (Don't waste your time)
Experience in Bench Sales including of H1B s, Opt's, GC s, USC s & EAD s
Must Have Experience Working with Resumes - Full Stack Java, Big Data, Hadoop, Data Engineers
Must Have Experience working with Teksystems, Experis, Randstad, Insight Global, Matrix resources & Many other in this category, We don't work with Indian based companies (Do not apply if you are not Qualified) (Don't waste your time)
Work with the consultant and their comfort with the requirement before submitting for jobs
Track the submissions/Mappings and make regular follow-ups
Should Lead & Take care of the bunch of young bench sales recruiters
Must have a strong Linkedin Profile.
A strong technologist at Hitwicket cares about code modularity, scalability and reusability and thrives in a complex and ambiguous environment.
1. Design and develop game features from prototype to full implementation
2. Have Strong Unity 3D programming skills on C#, JavaScript to craft cutting edge immersive
mobile gaming experience
3. Understand cross-platform development and client server applications to give Players a
seamless and fun mobile gaming experience
4. Implement game functionality by translating design ideas, concepts, and requirements into
functional and engaging features in the game
5. Get involved in all areas of game development including Graphics, Game Logic, and User
Interface
6. Take ownership of the game and work closely with the Product and Design teams
7. Help maintain code quality by writing robust code to be used by millions of users
8. Develop crazy new experiences for our players and think outside the box to deliver
something new
9. Be proactive, support and contribute new ideas to game design.
10. Work experience of 4 - 10 years is preferable
11. Experience of team management is a plus
12. A broad skill set is a strength! We are a small team, so cross discipline skills are highly valued.
What we offer you?
- Casual dress every single day
- 5 days a week
- Well stocked pantry
- Work with cool people and delight millions of gamers across the globe
- ESOPs and other incentives
About Us:
What is Hitwicket?
Hitwicket is a strategy-based cricket game played by over 3 million diverse groups of players across the world!! Our mission is to build the world’s best cricket game & be the first mobile Esports IP from India!!
We’re a Series A funded Technology startup based in Hyderabad and co-founded by VIT alumni. We are backed by Prime Venture Partners, one of India’s oldest and most successful venture funds - https://primevp.in/">https://primevp.in/
Hitwicket Superstars won the First prize in Prime Minister’s AatmaNirbhar Bharat App Innovation Challenge, a nation-wide contest to identify the top homegrown startups who are building for the Global market; Made in India, for India & the World!
What is next?
With the phenomenal success of our Cricket Game, we are now entering into the world of Football, NFTs & Blockchain gaming! We are assembling a team to join us on our mission to make something as massive as PUBG or Clash of Clans from India. -
How are we unique?
- 1st Place (Gaming) - Prime Minister’s Atma Nirbhar App Challenge
- Selected among the 'Top Gaming Startups in Asia' for the inaugural batch of Google Games Accelerator program 2018 in Singapore
- Selected among the 'Global Top 10 Startups in Sports Innovation' by the HYPE, UK, competition was held at the University Olympic Games in Taiwan
- "Best App" Award presented by the IT Minister at HYSEA Annual Product Sumit
Our work culture is driven by speed, innovation and passion, not by hierarchy. Our work philosophy is centered around building a company like a 'Sports Team' where each member has an important role to play in the success of the company as a whole.
It doesn't matter if you are not a cricket fan, or a gamer, what matters to us are your Problem-solving skills and your Creativity.
Join us on this EPIC journey and make memories for a lifetime!
How to know more about us?
Download us https://play.google.com/store/apps/details?id=cricketgames.hitwicket.strategy">Android: https://apps.apple.com/in/app/hitwicket-superstars-2020/id1498437026">iOS - Website: https://hitwicket.com/">Hitwicket
https://www.google.com/search?q=hitwicket&tbm=nws&source=univ&tbo=u&sa=X&ved=2ahUKEwiTisPl95P7AhVVl-YKHQKPBqkQt8YBegQIPBAG&biw=1366&bih=657&dpr=1">Media Coverage - https://www.thehindubusinessline.com/info-tech/hitwicket-raises-3-million-from-prime-venture-partners/article66091944.ece">The Hindu Business Line - https://www.deccanchronicle.com/business/companies/031122/hitwicket-launches-cricket-strategy-game-hitwicket-superstars.html">Deccan Chronicle - https://telanganatoday.com/hyderabad-hitwicket-raises-rs-24-crore-launches-hitwicket-superstars">Telangana Today - https://inc42.com/buzz/hitwicket-bags-funding-to-build-strategy-driven-cricket-gaming-studio/">INC42 - https://www.vccircle.com/leapfroglaunches-climate-investment-strategy-appoints-new-partner">VCCircle
Watch us:
https://youtu.be/Q3arlzDf2KY">Hitwicket Superstars Launch - IGDC 2022 - https://yourstory.com/2022/10/keerti-singh-kashyap-reddy--india-cricket-web3-hitwicket">YourStory - https://play.google.com/console/about/weareplay/">Hitwicket Story - https://youtu.be/K16vvQt6sAM">Ms Keerti Interview on NDTV
How to get connected with us?
https://discord.gg/aTnZswv9">Hitwicket Discord Global Community - https://youtube.com/channel/UCQ_0a_kBzap0nJySx668Ekg">Youtube - https://www.linkedin.com/company/metasports-media/">Linkedin - https://twitter.com/HitwicketGame">Twitter - https://instagram.com/hitwicketsuperstars">Instagram - https://m.facebook.com/HitwicketSuperstarsCricketGame">Facebook - https://www.reddit.com/r/hitwicketsuperstars?utm_medium=android_app&utm_source=share">Reddit - https://superstars-35181.medium.com/">Medium
At SpringML, we are all about empowering the ‘doers’ in companies to make smarter decisions
with their data. Our predictive analytics products and solutions apply machine learning to
today’s most pressing business problems so customers get insights they can trust to drive
business growth.
We are a tight-knit, friendly team of passionate and driven people who are dedicated to
learning, get excited to solve tough problems and like seeing results, fast. Our core values
include putting our customers first, empathy and transparency, and innovation. We are a
team with a focus on individual responsibility, rapid personal growth, and execution. If you
share similar traits, we want you on our team.
What’s the opportunity?
SpringML is looking for a Top-notch Salesforce Tableau CRM expert. You will play a critical role
in our client engagements using the Salesforce Analytics Cloud platform (Tableau CRM,Einstein Discovery).
You will design and implement highly customized solutions for our customer's business
problems, typically across multiple functions of a customer's organization through data
integration, visualization, and analysis.
Responsibilities:
Translate Business needs to technical specifications
Design and Deploy the Dataflows/Recipes as per the business requirements
Maintain/Support the existing Analytics platforms built using Tableau CRM
Conduct Unit testing and troubleshooting the issues
Create Visualizations using Native Built-in features/SAQL
Implement best security practices
Design the dashboards/Recipes using best practices
Develop/update the technical documentation
- Bachelor’s degree in Software Engineering or Computer Science.
- Proven work experience as a Pega Developer.
- Advanced knowledge of Pega PRPC 6.x/7.x/8.x.
- Familiarity with J2EE, XML, Java, JSP, and EJB.
- Familiarity with Scrum and Agile methodology.
- Knowledge of coding languages including Angular JS, Java, and JQuery.
- Knowledge of web technologies including JavaScript, CSS, HTML5, and XML.
- Excellent project management skills.
- Ability to troubleshoot complex software issues.
- Mandatory Certifications: CSA, CSSA
- Experience/Certifications in any Pega framework is a value-add
- Healthcare Domain Experience
We need an epic individual who will be part of the Business Development team to crack deals with chefs & consumers. Join us in our mission to build a household customer-centric brand to impact every chef and individual. We are now operating only in Hyderabad, Telangana; with a goal of rapid scaling across the state followed by Country. we’re building a team that represents this goal of ours. That’s where you come in!
Being part of the Business Development team, you will report to the core founding team. You will have the opportunity to showcase your broad set of deal-cracking, growth-stimulating skills that will contribute to Garnish Company’s growth.
In this Internship, you will support the delivery of the App functioning and Company goals to Chefs in order to increase chef onboarding on to our Mobile app and maximize sales. You will also contribute to the Chef bookings on our app by stimulating marketing strategies for our target audiences.
**Requirements**
* Do you tick these boxes?
* You are creative, passionate, and curious.
* Master of words who can breakdown a complex question to the simplest answer.
* You want to experience a fast-paced Startup company.
* You have a strong understanding of talking to people and convince an idea.
* You understand a target audience's needs and goals and you can translate them into strategies to serve their needs.
* You have a creative drive and best pitch for “Sell me a Pen”.
* An interest in entrepreneurship, learning, and a “Make a difference” mentality.
* You can take direction well and manage multiple assignments at any given time.
**Key Skills and Qualifications**
* Understand current customer challenges and design effective solutions to mitigate these issues and improve the overall customer experience.
* Leverage user/customer feedback to identify opportunities to further enhance the current state customer experience.
* Proven ability to work independently to set priorities, plan work programs, meet deadlines and manage time effectively.
* Be a contributing member of the team's growth and learning.
* Excellent written and verbal communication, and interpersonal skills.
* Any Graduate who aspires to be an entrepreneur someday.
**Good to have (not mandatory)**
* Hotel Management/Hospitality background.
* Pursuing MBA or a prospect.
**What you’ll get**
* Amazing growth prospects and opportunities - At Garnish Company there’s no real ceiling to where you can go, what you can do, and what you can earn. As we grow, so do the opportunities.
* Freedom to work remotely.
* We don’t micro-manage, we respect your creative process and your time to implement things.
* The competitive Market standard for Stipend rate.



