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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Senior Dotnet Fullstack Developer

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.  We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1.     Best Place to Work 2023 by Great Place to Work®

2.     Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3.     NASSCOM Emerge 50 Award in 2014

4.     Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5.     Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

• Programming Languages: C#, TypeScript, JavaScript
• Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture
• Databases: SQL Server, NoSQL
• Cloud Platform: Microsoft Azure
• Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation
• Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development
• Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts

What You’ll Bring:

• ·      Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• ·      6+ years of experience.
• ·      Proven experience delivering high-quality web applications.

Mandatory Skills

• ·      Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.
• ·      Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.
• ·      ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript 
• ·      Net web apps and long running jobs 
• ·       Sql server or any databases, working with large datasets, performance management 
• ·      API integration, authentication and authorization implementation 
• ·      Azure services, web apps, function apps, keyvalut, logging, Application gateways, blob storage etc
• ·       Azure devops
• ·      SSO with Microsoft Entra
• ·      Architecture and design exp using above tech stack

Preferred Skills (Nice to Have):

• ·      Self – Starter with solid analytical and problem- solving skills.
• ·      Willingness to work extra hours to meet deliverables.
• ·      Understanding of Agile/Scrum Methodologies.
• ·      Exposure to cloud platform like AWS/Azure

Why join us?

• ·      Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• ·      Gain hands-on experience in content marketing with exposure to real-world projects.
• ·      Opportunity to learn from experienced professionals and enhance your marketing skills.
• ·      Contribute to exciting initiatives and make an impact from day one.
• ·      Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

•         i.           Open Door Policy: Encourages open communication and accessibility to management.
•       ii.           Open Office Floor Plan: Fosters a collaborative and interactive work environment.
•     iii.           Flexible Working Hours: Allows employees to have flexibility in their work schedules.
•     iv.           Employee Referral Bonus: Rewards employees for referring qualified candidates.
•       v.           Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

•         i.           Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
•       ii.           Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

•         i.           GMC and Term Insurance: Offers medical coverage and financial protection.
•       ii.           Health Insurance: Provides coverage for medical expenses.
•     iii.           Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

•         i.           Company-sponsored family events: Creates opportunities for employees and their              families to bond.
•       ii.           Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
•     iii.           Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

•         i.           Company-sponsored outings: Organizes recreational activities for employees.
•       ii.           Gratuity: Provides a monetary benefit as a token of appreciation.
•     iii.           Provident Fund: Helps employees save for retirement.
•     iv.           Generous PTO: Offers more than the industry standard for paid time off.
•       v.           Paid sick days: Allows employees to take paid time off when they are unwell.
•     vi.           Paid holidays: Gives employees paid time off for designated holidays.
•    vii.           Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

•         i.           L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
•       ii.           Mentorship Program: Offers guidance and support from experienced professionals.
•     iii.           Job Training: Provides training to enhance job-related skills.
•     iv.           Professional Certification Reimbursements: Assists employees in obtaining professional            certifications.
•       v.           Promote from Within: Encourages internal growth and advancement opportunities.

Manager US Taxation (Partnership - Financial Services)

Mumbai,Bangalore & Hyderabad

Must-Haves :

Should have reviewing experience on Partnership 1065 forms for Financial Services clients. 

EA/CA/CPA certified for this role (Mandatory).

Experience in any of the below:

Hedge Fund Taxation

Private Equity Taxation

Funds of Funds Taxation

-Providing tax planning and reviewing complex 1065 tax returns of Hedge Funds, Private Equity Funds, Venture Capital Funds, Fund of Funds, and similar complex structures.

-Review and managing of the Tax returns and supporting Work papers as per US Tax Law

-Compliances for below:

 i) Form 1065, Schedules K-1, K-2, K-3, 

ii) State and Local Tax compliances 

iii) International filling compliances

-Lead client relationships on day-to-day tax matters supporting partners with service execution and development of extended services

Open for candidates from Mumbai,Bangalore,Hyderabad 

Minimum 1 years experience working a Manager

*****************************

No gaps in organization

No job hoppers(candidate must have good stability)

No Poach Clients (Plus other Strict No-Nos) :

PKF O CONNOR DAVIES INDIA PRIVATE LIMITED

Only consulting firms, we are not open to candidates from industry.

Non-certified candidates cannot be hired at Manager level.

Nice to Haves :

Target Companies :

Big 4's, Small and Mid-size boutique firms

Additional Guidelines :

Shift timings: 12:30 pm to 9:30 pm, should be flexible during busy season.

Work mode: 4 days' work from office (home drop for female employees).

Rounds of Interviews: In person interview (both rounds on the same day)

We are a tech venture which provides Product Engineering, QA Automation, Infrastructure, Data, and Market Research services.

Technical Proficiency : 
Must have : 

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu

• Strong practical knowledge of Python and its libraries.

• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.

• Good knowledge of CI/CD and DevOps practices

• Good Experience of Python with Django/ Scrapy/ Flask frameworks.

• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.

• Strong analytical thinking and problem-solving skills.

• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.
  
  Good to have : 

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.

• Preferred if had an OpenEdx platform experience or any LMS platform. 

   

The Sr. Analytics Engineer would provide technical expertise in needs identification, data modeling, data movement, and transformation mapping (source to target), automation and testing strategies, translating business needs into technical solutions with adherence to established data guidelines and approaches from a business unit or project perspective.

Understands and leverages best-fit technologies (e.g., traditional star schema structures, cloud, Hadoop, NoSQL, etc.) and approaches to address business and environmental challenges.

Provides data understanding and coordinates data-related activities with other data management groups such as master data management, data governance, and metadata management.

Actively participates with other consultants in problem-solving and approach development.

Responsibilities :

Provide a consultative approach with business users, asking questions to understand the business need and deriving the data flow, conceptual, logical, and physical data models based on those needs.

Perform data analysis to validate data models and to confirm the ability to meet business needs.

Assist with and support setting the data architecture direction, ensuring data architecture deliverables are developed, ensuring compliance to standards and guidelines, implementing the data architecture, and supporting technical developers at a project or business unit level.

Coordinate and consult with the Data Architect, project manager, client business staff, client technical staff and project developers in data architecture best practices and anything else that is data related at the project or business unit levels.

Work closely with Business Analysts and Solution Architects to design the data model satisfying the business needs and adhering to Enterprise Architecture.

Coordinate with Data Architects, Program Managers and participate in recurring meetings.

Help and mentor team members to understand the data model and subject areas.

Ensure that the team adheres to best practices and guidelines.

Requirements :

- Strong working knowledge of at least 3 years of Spark, Java/Scala/Pyspark, Kafka, Git, Unix / Linux, and ETL pipeline designing.

- Experience with Spark optimization/tuning/resource allocations

- Excellent understanding of IN memory distributed computing frameworks like Spark and its parameter tuning, writing optimized workflow sequences.

- Experience of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Redshift, Bigquery, Cassandra, etc).

- Familiarity with Docker, Kubernetes, Azure Data Lake/Blob storage, AWS S3, Google Cloud storage, etc.

- Have a deep understanding of the various stacks and components of the Big Data ecosystem.

- Hands-on experience with Python is a huge plus

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

• should have at least 5 years of proven experience in .net core with entity framework
• You need to work on the existing .net application to create new web APIs with the latest standards using the .net core in the entity framework
• Should have expertise in .net core using the entity framework
• Should be expertise in C# programming & OOPS concepts
• Should have good professional experience in ASP.Net, .Net Core, entityframework, ASP.Net MVC & Web API
• Expertise in .Net framework & Class libraries
• Very strong understanding of JSON, XML, XSD, XSLT
• Very strong knowledge of Web deployment & IIS
• Expertise in exceptional handling & best practices
• Good knowledge on SQL server & SQL
• Should have good communications skills
• Should be a Quick learner
• Should work independently
• Education qualification is graduation
• Expertise in building the APIs for the data-driven application
• Good to have the Azure deployment experience.
• Should be proactive and bring new ideas to the team
• Able to deep dive into code to fix the issues
• Should be expertise in creating and modifying the existing APIs

Position – Bench Sales Executive

What you’ll do

• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN)
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us
• Should be able to generate Leads by cold calling to acquire new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants on a Daily Basis and update about submission and interviews.
• Submitting to their contacts (own Database)
• Arranging the interviews with tier one vendors or end clients.
• Follow up with the candidate and client in each stage and finally closing the candidate.
• Should be able to source requirements for consultants through job boards like Monster, Dice, Indeed, LinkedIn & other social networks.

What We're looking For

• Looking for 6 months to 3 years experience in sales field (from any industry) can also apply.
• Strong interpersonal and communication (verbal & written) skills.
• Have a strong work ethic.
• Be a self-starter and self-engaged.
• Soft skills- High degree of emotional intelligence, positive attitude, team work, and passion towards sales.
• Have a passion for the staffing industry and have a desire to help people reach their career goals

JD:
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Thorough understanding of React.js and its core principles

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of EcmaScript

Knowledge of isomorphic React is a plus

Familiarity with RESTful APIs

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements

A knack for benchmarking and optimization

Familiarity with code versioning tools such as Git