Senior Data Engineer

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Job Title: AI Engineer - NLP/LLM Data Product Engineer Location: Chennai, TN- Hybrid

Duration: Full time

Job Summary:

About the Role:

We are growing our Data Science and Data Engineering team and are looking for an

experienced AI Engineer specializing in creating GenAI LLM solutions. This position involves collaborating with clients and their teams, discovering gaps for automation using AI, designing customized AI solutions, and implementing technologies to streamline data entry processes within the healthcare sector.

Responsibilities:

·        Conduct detailed consultations with clients functional teams to understand client requirements, one use case is related to handwritten medical records.

·        Analyze existing data entry workflows and propose automation opportunities.

Design:

·        Design tailored AI-driven solutions for the extraction and digitization of information from handwritten medical records.

·        Collaborate with clients to define project scopes and objectives.

Technology Selection:

·        Evaluate and recommend AI technologies, focusing on NLP, LLM and machine learning.

·        Ensure seamless integration with existing systems and workflows.

Prototyping and Testing:

·        Develop prototypes and proof-of-concept models to demonstrate the feasibility of proposed solutions.

·        Conduct rigorous testing to ensure accuracy and reliability.

Implementation and Integration:

·        Work closely with clients and IT teams to integrate AI solutions effectively.

·        Provide technical support during the implementation phase.

Training and Documentation:

·        Develop training materials for end-users and support staff.

·        Create comprehensive documentation for implemented solutions.

Continuous Improvement:

·        Monitor and optimize the performance of deployed solutions.

·        Identify opportunities for further automation and improvement.

Qualifications:

·        Advanced degree in Computer Science, Artificial Intelligence, or related field (Masters or PhD required).

·        Proven experience in developing and implementing AI solutions for data entry automation.

·        Expertise in NLP, LLM and other machine-learning techniques.

·        Strong programming skills, especially in Python.

·        Familiarity with healthcare data privacy and regulatory requirements.

Additional Qualifications( great to have):

An ideal candidate will have expertise in the most current LLM/NLP models, particularly in the extraction of data from clinical reports, lab reports, and radiology reports. The ideal candidate should have a deep understanding of EMR/EHR applications and patient-related data.

Seeking a detail-oriented Market Research Analyst to conduct surveys and analyze customer preferences and statistical data. Your role will involve providing valuable insights to support customers in their decision-making processes related to product designs, pricing, and promotions. As a successful Market Research Analyst, you will have the ability to independently analyze qualitative data, identify trends, assess strategies, and evaluate competition, with the ultimate goal of enhancing competitiveness. Your responsibilities will include gathering and interpreting market research data, generating reports, and presenting findings to stakeholders. We are looking for a self-motivated professional with strong analytical skills and a deep understanding of market dynamics. Join our team and contribute to our company’s success by helping us make data-driven decisions to optimize our products and strategies.

• Expected Salary bands

  3 - 5years - upto 8lpa
  5 - 7years - upto 11lpa
  7 - 9years - upto 14lpa
  9 - 12 years - upto 16lpa

• Minimum 2 years of hands on experience in Automation testing
  
  

• Experience with either or more of these tools

  Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
  JS based automation tools like Webdriver.io, Protractor, Cypress, Jasmine, Karate, etc.
  API automation tools like Karate, SoapUI, Postman, RestAssured, etc.
  Mobile automation tools like Appium, Calaba.sh, SauceLabs, BrowserStack, etc.
  Commercial tools like UFT, Ranorex, TestComplete, etc.

• Must have hands on experience in using either or more of

  Programming/Scripting languages: Java, C#, Python, JavaScripting
  Reporting frameworks: ReportPortal.io, ExtentReports, TestNG, Allure Reports, etc.

• Must be aware of effective use of one or more of

  execution tools like TestNG, NUnit, Junit, MBUnit, MSTest
  source control management tools like git, TFS, Bitbucket, Azure Repos, etc.
  build tools like Maven, Ant, Graddle, MS Build, circleCI, Azure Pipeline, etc.
  continuous integration tools like Jenkins, Bamboo, TeamCity, Dockers, etc.

• Must have experience of designing and implementing test frameworks like Data driven, Keyword driven or Hybrid.

• Should be able to write basic DDL, DML command using any database like Oracle, MySQL, MS SQL, PostGreSQL, etc.

• Good to have experience in automating different layers (Front end, backend, web-services/API) of application using different automation approach.

• Good to have exposure to various
  test methodologies like BDD, TDD, ATDD will be a plus
  test management tools like AzureTestPlans, Zephyr, Xray, Jira, etc.

We are Banshi Medicare Private Limited a leading manufacturer of Surgical Gloves and we are currently looking for ASM in Locations:- Bihar. Uttar Pradesh

Job description

Discover and pursue new sales prospects, negotiate and close deals, and maintain customer satisfaction to meet and surpass business expectations and contribute to our company's rapid and sustainable growth.

Roles and Responsibilities

• As an MR/TSM/ASM the candidate will be responsible for managing teams of sales members

• The MR/TSM/ASM is required to make a route plan with all his team members

• MR/TSM/ASM will be setting monthly targets for his team members, On a weekly basis he will be reviewing the productivity of all team members ensuring all targets are achieved

• Periodically reviewing team performance

• Reporting the NSM & Sales Coordinator every day

• To visit Surgeons/Doctors in Assigned Areas to give them Demos of our company Surgical Gloves.

• To convince Surgeons/Doctors of Assigned areas to purchase our company's Surgical Gloves.

• Maintaining accurate sales and product records.

• Attending trade exhibitions, conferences, and meetings.

• Aiming to achieve monthly or annual targets.

• Gather market information and provide feedback on buying trends.

• Identify new markets and business opportunities.

• Record sales and send copies to the head office.

• Review sales performance.

• Provide feedback about dealers and doctors to their respective authorities.

• Keeping up to date with product knowledge.

• To solve the issue of dealers/doctors related to the product.

• Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager.

• Monitoring competitor activity and competitors' products.

• To Coordinate with Doctors / Hospitals / Dealers for their Outstanding Payments Future Business Order.

• To coordinate with back back-end Team for sharing Quotations with Doctors, and for placing Doctors' Orders for inquiries related to the dispatch of their ordered products.

Desired Candidate Profile

• Excellent in Microsoft Excel, Data Analytically, Email Drafting

• Minimum 3 Years of experience in Medical disposable/ Equipment / Pharmaceutical industry

• Excellent Verbal & Written Communication

• Excellent problem-solving & interpersonal skills

• Demonstrated ability to build and maintain key business relationships internally and externally.

• Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment.

• Strong ability to develop product and marketing strategies

Job Title - Sr. Administrator, IT Infrastructure Storage

Job Duties -

• Administer IT storage recovery and backup systems. Perform complex provisioning, advanced maintenance, data replication, disaster recovery, data migration, and documentation.
• Participate in ongoing maintenance, utilization, availability, and security of storage infrastructure.
• Perform IT implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Analyze and work to improve the quality of services offered by IT. Participate in ongoing technology evaluations to keep up with technology trends and industry standards.
• Be able to script in Perl or Python and perform capacity planning and growth projections.
• Resolve complex IT issues as pertain to the environment and keep abreast on storage & backup technology.
• Experience working with ISILON Storage is a must-have skill.
• Good to have experience in ransomware, anomaly detection, airgap and vaulting technologies.

Education and Experience Requirements -

The position requires a Bachelor’s degree in

Computer Science, Computer Engineering or related field plus 5 years of post-

baccalaureate progressive experience in IT storage environments.

Skills Requirements- Experience must include:

• Expertise in Linux and Windows – Good to have Cloud knowledge
• Utilizing OS-enabled tools for data copy like rsync, robocopy and other tools
• Setting up NFS, SMB, snapshots, replication, SnapMirror, and SyncIQ
• Experience in NAS storage technologies like Netapp, Power scale, Isilon, Qumulo and Weka
• Dell EMC Insight IQ, DataIQ and ESRS, Netapp tools (OCUM/AIUM)
• Rubrik, Cohesity, Veeam and other comparable backup technologies
• Good to have Monitoring and Alerting like Prometheus, SolarWinds, telegraph and Grafana

Mandatory skills:

.Netcore3.x,microservice and AWS or Azure.

Exp : 5-12 years

Budget : Max 30 LPA.

Looking for short notice people.

Greetings from Ellixtra Technologies Private Limited!

Ellixtra technologies is a bunch of young, self- motivated individuals that came together to create something significant for our society. A start up where we develop new business models for the pharmacy industry to keep our customers engaged on the right track. Our key components are authenticity and affordability, and we continue to look forward to a society in which access to affordable healthcare is no longer an issue.

We are looking to hire a Backend Engineer with outstanding organizational and research skills with 2 years experience,

About The Role

• Design, develop, test, deploy, maintain, and improve software and new user-facing features across Ellixtras products and services.
• Optimize applications for maximum speed and scalability and analyze feedback from customers and internal teams to identify issues and improvement opportunities.
• Champion a passion for engineering best practices such as code quality, linting, and testing.
• Ensure our software is reliable, extensible, maintainable, debuggable, secure, well-tested and performs well under load.
• Stay engaged with the latest technologies and evaluate strategies to keep the Novo technology stack up to date.
  
  

Requirements for the Role

• 2+ years experience in a highly technical role at a hyper-growth startup or fast-paced company.
• Extensive background in designing, developing, testing, deploying, maintaining, and improving the software.
• Good understanding of Node.js & Javascript ecosystem.
• Demonstrated ability to translate business goals and initiatives into technical requirements.
• Strong understanding of SQL database.
• Demonstrable experience architecting scalable and cost-effective solutions to ensure and support customer growth.
• Understanding of system design and architecture.
• Interest in engaging with the latest technologies and evaluating strategies to keep the Novo technology stack up to date.
• Excellent written and verbal communication skills with the ability to collaborate with both technical and non-technical teams effectively.

• Research and develop statistical learning models for data analysis
• Collaborate with product management and engineering departments to understand company needs and devise possible solutions
• Keep up-to-date with latest technology trends
• Communicate results and ideas to key decision makers
• Implement new statistical or other mathematical methodologies as needed for specific models or analysis
• Optimize joint development efforts through appropriate database use and project design

Qualifications/Requirements:

• Masters or PhD in Computer Science, Electrical Engineering, Statistics, Applied Math or equivalent fields with strong mathematical background
• Excellent understanding of machine learning techniques and algorithms, including clustering, anomaly detection, optimization, neural network etc
• 3+ years experiences building data science-driven solutions including data collection, feature selection, model training, post-deployment validation
• Strong hands-on coding skills (preferably in Python) processing large-scale data set and developing machine learning models
• Familiar with one or more machine learning or statistical modeling tools such as Numpy, ScikitLearn, MLlib, Tensorflow
• Good team worker with excellent communication skills written, verbal and presentation

Desired Experience:

• Experience with AWS, S3, Flink, Spark, Kafka, Elastic Search
• Knowledge and experience with NLP technology
• Previous work in a start-up environment