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Data Center Engineer – Hosting Operations
Company Name: Trelleborg
Company Website
Website: www.tss.trelleborg.com/tssindia
Location: BANGALORE - Hosa Road
About Company
Company Profile
Trelleborg Sealing Solutions (TSS), a business area of Trelleborg Group is headquartered in Sweden, with manufacturing locations and marketing network across the world.
Trelleborg Group is the world's largest non-tire rubber supplier with presence in almost 40 countries and employing about 16700 people. 2022 worldwide sales figures stood at SEK 30 Billion (Euro 2.8 billion) in the 2 business areas (Trelleborg Industrial Solutions and Trelleborg Sealing Solutions).
Trelleborg Sealing Solutions is a leading global supplier of precision seals for the Industrial (No. 1 in Europe), Automotive (leading in specific niches) and Aerospace markets (No. 1 in Europe / No.2 in US). Vital Statistics are as follows:
➢ Sales: Over Euro 1473 M
➢ Employees: 9,500 approx
➢ Manufacturing in 44 Sites
➢ 62 Customer Solution Centers, 12 R&D, 2 Customer Innovation Center and 7 SCM Centers.
Positions: 1
Mode of Working: Work From Office
Responsibilities
Position title: Data Center Engineer – Hosting Operations
Summary -
Focused on the operational support and provision of virtual /physical systems hosted in the Trelleborg Environment.
Join a team of highly competent individuals to provision and provide support to the ongoing operation of Hosting services for Trelleborg internal customers.
Responsibilities:
- Operate and maintain a mission critical environment consisting of:
- VMware, Hyper-V,
- Citrix application delivery, Remote Desktop Services
- Windows Servers (2016, 2019 and 2022); Standalone and Cluster
- Linux (RedHat, Oracle Linux)
- Ansible, Terraform, Kubernetes
- Database environments (MSSQL and Oracle)
- Preparing/Amending Hosting documentation for new/existing environments
- Validating with Customer in building Hosting request form.
- Physical Server hardware
- SAN Storage
- Load Balancing Appliances
- Provision virtual servers and services based on customer request and Senior analyst design
- Perform scheduled and ad-hoc backup and restore operations to meet the business needs
- Perform regular patching of Windows and Linux operating systems
- Maintain and support the physical infrastructure and data center environment
- Work within the Service desk to support the hosted systems, on an operational level or provide sufficient details for escalation to the senior team
- Participate in call rotation/duties
Education and Experience:
- 3+ years of work experience in enterprise environments, preferably within a data center
- Degree in Engineering background: Computer Science / Information Technology or equivalent.
- Experience or working knowledge in ITIL processes and standards is an added advantage though not essential
- Experience of some or all technologies currently deployed in the data center (covered in responsibilities)
- Excellent verbal and written communication skills in English is essential
Competencies:
- Structured approach to daily routines and troubleshooting processes
- Interest in applying change and process management rules in a disciplined manner.
- Ability and motivation to listen and learn from colleagues and peers
- Ability to work in co-operation with vendors and colleagues across multiple business areas and countries
Behavioral Characteristics
- Must be a strong believer of documentation.
- Must possess initiative and passion to strive for excellence and exhibit an eye for detail.
- Must have a desire to constantly improve the technical and process landscape
- Strives to improve own skills and knowledge through training opportunities, professional publications and technical communities.
Geography to cover and Travel requirements
- Based in Bangalore, India
- Occasional short-term travel within EMEA may be required
Key Interfaces and Stakeholders
- Customers in the different business areas within Trelleborg
- External providers of technology and services
- Team members within the Hosting Services and Technical Services team as a whole, 1st level IT Operations support
Mandatory Skills:
- Experience in VMware, Hyper-V,
- Experience in Windows Server
- Experience in Linux (Basics) - (RedHat, Oracle Linux)
- Citrix application delivery, Remote Desktop Services
- Windows Servers (2016, 2019 and 2022); Standalone and Cluster
- Ansible, Terraform, Kubernetes
- Database environments (MSSQL and Oracle)
- Preparing/Amending Hosting documentation for new/existing environments
- Validating with Customer in building Hosting request form.
- Physical Server hardware
- SAN Storage
- Load Balancing Appliances
Interview process
2 rounds - Virtual interview and 1 round Face to Face
Any other Criteria
- Notice Period: Below 60 Days only. No Negotiation on Notice Period
- Gender: Female and Male
- Qualification: Engineering Background
- Experience: 3+ years
- We don’t consider candidates who have changed multiple companies.
- Without mandatory skills experience, the candidate profiles will not be considered
- We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
About Company:
i2v systems is a technology company in video surveillance and video analytics software. i2V stands for intelligent integrated video. i2V is a technology R&D company focusing on the design, development, and production of intelligent surveillance products. The product offerings include IP video management software, intelligent video analytics/analysis using image processing, computer vision, machine, and deep learning, automatic number plate detection system, red light violation detection system, automatic traffic counting & classification (ATCC), central monitoring system, command, and control system, smart city dashboard, PSIM (physical security information management), incident management system, cloud surveillance, and mobile surveillance.
About the Role:
The Project Engineer will provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers.
What your day will look like:
Field Support:
● Perform installation, audit, assessment, maintenance, and technical support of i2v systems on customer premises
● Provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers
● Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
● Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests
Technical Support:
● Use software tools to diagnose and solve complex issues and service outages
● Conceptualize and articulate ideas clearly and concisely
● Resolve problems in compliance with established processes
● Ensure timely escalation of critical customer related issues through proper channels
● Ensure timely resolution of customer issues
● Collaborate with other Technical Support specialists and R&D engineers
● Develop and maintain a strong relationship with new and existing customers
● Develop and maintain an extensive working knowledge of i2v solutions
● Contribute to the evolution of our software and Support processes
● Participate in the elaboration of technical documentation and knowledge base article
● Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool
About you:
● Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
● Strong analytical and troubleshooting skills in both hardware and software
● Flexible, with a "can do" attitude, able to multitask, with an ability to manage priorities
● Experience in customer service, technical support, and project management
● Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
● Strong team player while possessing the autonomy to manage his own workload
● Experience in electronic Security environment (CCTV, VMS,VA,NVR, DVR)
● Fluent and proficient in verbal and written communication in English
● Any other languages will be considered a strong asset
Technical Requirements:
● Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
● Excellent knowledge of networking principles and IP protocols
● Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
● Experience working with SQL databases
● Clear understanding of TCP, IP and UDP protocol stack (DHCP, DNS, TELNET, SSH, RDP)
● Understanding of network storage (SAN, NAS, iSCSI) principles and networking best practices
● Understanding of server virtualization concepts
● Understanding of OS (Linux , Windows server) and Hardware (GPU, RAM, CPU etc).
Exp: 8 to 12
Location: Bangalore
NP: immediate/Serving
Skill Required:
- Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
- Additional Skill Set: Automation & Dell ECS
Kindly share your updated Resume
EXP:
CTC:
ECTC:
NP:
Offer:
Current Location:
Education:
Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud
Exp:2-6yrs
Location: Navi Mumbai
80% overseas travelling.
CCNA, MSSA
2) Common security technologies and practices.
3) Storage Platforms technologies (RAID, SAN, NAS, tape libraries).
4) High availability technologies (i.e. based on OS, Veritas, Oracle).
5) Experience with business intelligence applications such as Crystal Reports, Oracle BI.
6) Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) are desirable.
7) Virtualization technologies VMware / Hyper-V.
8) Knowledge of DICOM and HL7 technologies.
• Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by Dell Technology best practice documentation. • Excellent troubleshooting skills with proven track record of successful incident management • Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required. • Replication sessions- Troubleshooting if any error encountered on the replication sessions. Establishing replication sessions for new sites. • Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations • Mentor junior staff • Good understanding of the Operating systems (Windows and Linux)
Essential Requirements:
• Specialist skills/ knowledge of VMAX, Powermax, VNXBlock, Unity, Isilon VPLEX and SAN Switches along with support knowledge of SRM along with CISCO, Brocade • Proficiency in hardware, software and/or operating systems environments. • Provide on call support. • Expert certification in relevant technology /product • Presentation and negotiating skills. • Organizational skills.
Experience:
• 5+ years of relevant experience
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
Problem troubleshooting & Solving skills
Hands-on Hyper Converged Infrastructure & Virtualization technology Like: VMWare, RHEV And Nutanix.
Experience in Monitoring tools: Nagios, Icinga etc.
Knowledge of Backup Technologies like Commvault Etc.
Hands-on experience on storage Systems i.e. SAN/NAS, Net Backup- Dell EMC
Knowledge of CIS Security benchmarks.
Expert on UNIX, Shell, Bash Scripting.
Excellent understanding of ISO 270001 processes, IT systems infrastructure and best practices.
Working experience in emerging technologies like MS Azure, O365, SharePoint Online, Virtualization.
Strong hands on experience on Fortinet, Cyberoam Firewall, Vlans, Active Directory & Domain Controller migrations.
Should have prior experience in Server, Network, OS Hardening/fine tuning of Security parameters/Infrastructure audits.
Excellent working knowledge of computer systems, security, network and systems administration, databases, NMS tool, data storage systems, CCTV and phone systems.
Able to configure Group Policies and Printer Management Able to connect machine to the Domain Controller Able to Install through Domain Controller.
Ability to Install and Configure Symantec/ Kaspersky Endpoint Security, Antivirus in Network and Standalone Environment.
Excellent communication and documentation skills.
Worked on SAN & NAS.





