
Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud

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Job Title: Product Owner / Product Manager
📍 Location: Hyderabad
🕓 Employment Type: Contract
🧠 Experience Required: 10+ Years
Job Purpose
We are seeking an experienced Product Owner / Product Manager to lead a team responsible for the design, development, deployment, and continuous improvement of global application products and integration platforms.
This role provides functional and technical expertise across multiple enterprise technologies — including BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, and TWS (Tivoli Workload Scheduler) — ensuring delivery excellence, operational stability, and business alignment.
As part of the Global Applications Service Delivery Team, the Product Owner will collaborate with stakeholders across regions, manage vendor relationships, and drive Agile and ITIL-based service delivery and product management practices.
Key Responsibilities
Product & Service Ownership
- Own the end-to-end lifecycle management of integration and application services (BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS).
- Lead design, development, deployment, and support of global IT solutions aligned with business strategies.
- Drive continuous improvement and ensure products evolve effectively to meet changing business needs.
- Maintain awareness of industry trends and emerging technologies to recommend innovative, cost-effective solutions.
Delivery & Vendor Management
- Manage 3rd-party vendors, ensuring delivery excellence through defined SLAs, KPIs, and performance metrics.
- Oversee service delivery operations, ensuring availability, reliability, and performance standards are met.
- Serve as the primary escalation point for business demands and critical incidents.
Leadership & Team Development
- Lead and mentor a global team (up to 10 associates plus vendor resources), fostering a high-performance, collaborative environment.
- Develop talent and succession plans to ensure sustainability of technical and business expertise.
- Promote Agile methodologies and DevOps practices, acting as a role model for collaborative and adaptive behaviors.
Stakeholder Management
- Collaborate with business stakeholders, IT leadership, and cross-functional teams (Platform, Database, Security, Deployment, etc.) to align IT solutions with business goals.
- Provide regular progress updates to stakeholders on demands, deliverables, and service performance.
- Build and sustain a network of key users, functional experts, and product owners globally.
Governance & Financial Management
- Manage product area budgets, ensuring cost optimization and transparency.
- Contribute to strategic planning and support the HUB Talent Pipeline strategy.
- Ensure compliance with IT governance, risk management, and service introduction frameworks.
Qualifications & Experience
Education:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience:
- Minimum 10+ years of experience in SAP ABAP development and product management.
- Strong technical and functional knowledge of integration technologies:
- BAI MQFT, Microsoft BizTalk, MuleSoft, OpenText, Solace, TWS (Tivoli Workload Scheduler)
- Experience managing global IT delivery teams and vendor resources.
- Exposure to FMCG (Fast-Moving Consumer Goods) industry preferred.
- Proven experience with Agile, Scrum, ITIL, DevOps frameworks.
- Certifications in ITIL, Agile/Scrum, PMI, or DevOps will be an advantage.
Key Competencies
Technical & Functional Skills:
- Product Lifecycle Management
- Service Delivery & ITIL Processes
- Stakeholder Relationship Management
- Vendor Management
- Service Level Management (SLM)
- Agile / Scrum / DevOps Methodologies
- SAP ABAP Expertise
Leadership & Behavioral Competencies:
- Strategic Thinking & Problem Solving
- Team Building & Talent Development
- Customer-Centric Mindset (“Zero Distance to Customer”)
- Dealing with Ambiguity & Complex Challenges
- Strong Communication & Collaboration Skills
Job Title: Certified MuleSoft Developer
Location: Gurgaon (On-site)
Experience: 4 to 8 Years
Company: Watsoo Express Pvt. Ltd.
Education: BE/BTech/MCA only
Joining: Immediate Joiners Only
Job Summary:
Watsoo Express Pvt. Ltd. is hiring a Certified MuleSoft Developer for an on-site role in Gurgaon. We are looking for professionals with strong technical expertise in MuleSoft integrations, who are ready to join immediately and contribute to high-impact, enterprise-level digital transformation projects.
Key Responsibilities:
- Develop and maintain APIs and integration flows using MuleSoft
- Work with Mule 4, DataWeave, and Anypoint Studio to deliver scalable solutions
- Design API specifications using RAML and follow API-led connectivity approach
- Collaborate with internal teams to translate business requirements into integration solutions
- Ensure performance tuning, monitoring, and troubleshooting of APIs
- Follow best practices for deployment, CI/CD, and API governance
- Support production releases and resolve critical issues promptly
Required Skills & Qualifications:
- MuleSoft Certified Developer (or Integration Specialist)
- 4 to 8 years of MuleSoft integration experience
- Expertise in Mule 4, API Gateway, connectors, and Anypoint Platform
- Proficiency in DataWeave transformations and flow orchestration
- Hands-on experience with CI/CD pipelines and version control
- Strong understanding of integration patterns and enterprise architecture
- Excellent communication and stakeholder management skills
- Immediate availability is a must
Preferred Skills:
- Integration experience with platforms like Salesforce, SAP, or Oracle
- Familiarity with Agile methodologies and tools like JIRA
- Experience using logging/monitoring tools (e.g., Splunk, ELK)
What We Offer:
- Work on innovative projects in the logistics-tech space
- Collaborative, tech-focused team environment
- On-site role with full-time employment at our Gurgaon office
- 4-5 years of experience in functional automation tools and frameworks (mandatory).
- Experience with the Playwright automation tool (desirable)
- Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
- Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
- Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
- Identify and report bugs and defects using a bug tracking tool.
- Stay up-to-date with the latest testing tools and methodologies.
- Learn API automation and contribute to API automation deliveries.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● Overall 8+ Years of Experience in Web Application development.
● 3+ Years of Designing Middleware using NodeJS platform.
● 5+ Years of Experience in developing middleware using NodeJS
platform.
● 2+ Years of Experience in using NodeJS along with AWS Server-less
platform.
● Good Experience with Javascript / TypeScript, Event Loops,
ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB)
and YAML templates.
● Experience in developing Java, Angular, Java Full stack
● Good Experience with TDD Driven Development and Automated Unit
Testing.
● Good Experience with exposing and consuming Rest APIs and SOAP
APIs on NodeJS platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing
Transformations, Routing, Aggregation, Orchestration and
Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a
dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem Solving Skills.
● Very good learner and passion towards technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business
stakeholders
Secondary Skill Requirements:
● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
HOW YOU WILL HELP US SUCCEED
- Your main role as an iOS developer is to build a frictionless end-user experience. A key part of achieving this is through applying your expertise while having a close collaboration with other Android & iOS and backend developers, as well as business stakeholders.
- Build features and maintain frontend services by implementing defined work issues.
- Improve and maintain existing code.
- Work with databases, servers, microservices, and APIs, and the integration of all these processes with the native environment.
- Work collaboratively by proposing solutions and alternative point of views to problems.
- Pair Programming and Code Reviews.
- Participate in SCRUM ceremonies.
WHAT YOU WILL NEED TO SUCCEED
- A minimum of 3 years of coding as an iOS Developer.
- In-depth experience with Swift and Xcode.
- Up to date with the latest Cocoa and iOS trends.
- Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
- Excellent understanding of design patterns & Object Oriented Programming.
- Understanding of analytics, remote reporting and measurements.
- Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
- Experience with API’s and core data.
- Excellent debugging skills.
- Experience working with Git.
- Knowledge of socket based networking desirable.
- Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).
Job Description:
You will be responsible for end to end process of recruitment with our clients. Some of the key activities that you will be doing are
-
Understanding client requirements and accordingly execute a search plan for identifying potential candidates to fit the client requirement
-
Source candidates using multiple sourcing channels including internal databases, job boards , head-hunting and networking
-
Engage candidates for strategically positioning job opportunities and client organizations
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Counsel candidates to assist them in taking the right decision
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Understanding candidates’ profile to evaluate role fitment ( Screening & Shortlisting )
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Build and strengthen candidate relationships to be able to network and headhunt passive job seekers
-
Manage scheduling and coordination related activities in the entire recruitment process
-
Build and strengthen client relationships to be able to streamline and improve service delivery
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Take ownership for the end-to-end recruitment lifecycle
-
Conduct market mapping exercises regularly to assess the talent availability
Experience:
-
Should have 1-5 years of experience in recruitment in consulting firms.
Skills Required:
-
Excellent knowledge of the Recruitment industry
-
Excellent ability to connect and interface with professionals
-
Ability to interface with clients and manage transactions
-
Good presentation, communication & interpersonal skills.
-
Highly energetic and motivated individual
Other Details:Shift: 9:30 AM to 6:30 PM
Education : UG or MBA or any equivalent qualification
Salary: As per experience and fitment.
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
- Backend server development & support with Node, JavaScript, JSON, REST, NoSQL, Cloud Native technologies like Docker & Registry, Kubernetes & Helm
- Skilled in data structures, algorithms, modularization, OOP, microservices, and design patterns
- Skilled in coding best practices using containers, packaging (npm, yarn), agility (with Git, Jira), unit testing (JEST), CI/CD (Jenkins), debugging, and ensuring high productivity & quality
- Exposure to security (OIDC/JWT, RBAC, monitoring, auditing)
- Good with learning, problem solving & innovation
- Good written & verbal communications skill; team player with good logical thinking, EQ, and resilience
EXPERIENCE: 7 to 9 years in Java 2 Enterprise server side development. Must have applied knowledge of design patterns needed for building REST APIs and services for performance and scale.
SKILLS:
- Problem Solving and application of Object Oriented principles to development
- REST API development using Java, JAX-RPC,
- Server side development using Java, Spring Boot, Node.js
- Concurrent programming with Java
- Database programming in SQL with Oracle, MySQL or other RDBMs.
- Deployment to AWS and Kubernetes and building with Maven
- Affinity towards server side development
- Ability to understand existing code and re-engineer/re-factor/redesign.
- Written and spoken English communication and articulation.
NICE TO HAVE:
- Working knowledge of GO Lang and Python scripting
- AWS Certifications
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- Secure coding practices
EDUCATION: Bachelor or Master's degree in Computer Science, Software Engineering or Information Technology or related disciplines.










