Pre Sales Manager

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

Key Deliverables (Essential functions & Responsibilities of the Job):

• Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
• Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
• Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
• Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
• Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
• Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
• Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
• Accountable for project delivery of applications or technology in time & budgets.  
• Manage personnel and outside contractor(s) as required.
• Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
• Where required, to provide leadership, welfare and coaching to your team.

Key Relationships: 

• Internal business customers in eComm & digital.
• Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
• Internal staff - direct reports (where applicable)
• IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

• This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
• Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
• Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
• Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
• Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
• Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
• This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
• Ability to effectively interact with all levels of business via phone, written communication and in person.
• Management and leadership skills.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Backend Engineer in India to join our growing IT Team. This individual will report into our Full Stack Team Lead and have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills in backend and full stack development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $25,000 - $30,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in backend and/or full-stack development with a proven track record of delivering high-quality software.

Back-End Skills:

• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.

Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.

Tools & Practices:

• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.

Additional Skills:

• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques. 
• Experience working on Frontend responsibilities such as: 
• Designing and implementing reusable, maintainable UI components and templates.
• Working closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Managing and updating promotional banners and site-wide templates to ensure timely execution of marketing initiatives.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid casual and sick leave, plus country-specific holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company! 

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Experience 5-10 yrs

Bangalore North- Western

1. **Office Management & Administration**

  - Oversee daily office operations to ensure the smooth functioning of the workspace.

  - Manage office supplies and equipment, ensuring all resources are available and in working order.

  - Coordinate maintenance and repairs to keep the office safe and efficient.

  - Handle document organization, filing, and data management for quick retrieval and better productivity.

  - Schedule meetings, coordinate travel, and support event planning for team or client events.

2. **Client & Partner Communication (Mandarin-English) **

  - Act as the primary liaison for Mandarin-speaking clients or partners.

  - Translate documents, emails, and other communications from Mandarin to English and vice versa.

  - Assist in meetings by providing translation or language support to ensure effective communication.

  - Coordinate with vendors or partners in Mandarin-speaking regions, ensuring all requirements are met and deadlines respected.

3. **Financial & Resource Management**

  - Assist in budgeting and expense tracking, keeping an organized record of office expenditures.

  - Manage petty cash and process reimbursements or invoices for the team.

  - Collaborate with finance or HR teams to process payroll, employee benefits, or expense reports.

4 **Coordination with External Stakeholders**

  - Coordinate with building management, vendors, and contractors for office upkeep.

  - Arrange logistics for client visits, including transportation, accommodation, and meeting schedules if needed.

  - Ensure compliance with local laws, regulations, and safety protocols.

5. **Administrative Support for Senior Management**

  - Provide executive assistance to senior leaders, such as managing their schedules, emails, and travel arrangements.

  - Prepare presentations, reports, and correspondence as needed.

6. **IT & Communication Systems Management**

  - Coordinate with IT support for the setup and maintenance of office computers, phones, and internet.

  - Ensure that communication systems (like video conferencing tools) are functional for smooth client calls.

• Website and software application designing, building, or maintaining.
• Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
• Determining user needs by analyzing technical requirements.
• Bachelor's degree in web development or related field, or relevant experience.
• Solid knowledge and experience in programming applications.
• Proficient in JavaScript, HTML, CSS, Angular.
• Proficient in Web development.
• Should have 4 years of experience in web development.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• Able to solve complex problems.

Role & Responsibilities -:

1. Strong knowledge of PHP web frameworks such as Laravel
2. Knowledge of object oriented PHP programming & Restful API
3. Strong knowledge of Akamai CDN, Redis, AWS services
4. Understanding of LAMP and MVC design patterns
5. Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3, JS

framework

1. Knowledge of Payment Gateway
2. Familiarity with MySQL/ PgSQL/ Mongo databases
3. Proficient understanding of code versioning tools, such as Git
4. Understanding accessibility and security compliance
5. Understanding fundamental design principles behind a scalable application.
6. User authentication and authorization between multiple systems, servers, and

environments

Skills:

1. Building and maintenance of applications.
2. Extensive understanding of project management processes, principles and

methodologies.

1. Writing maintainable and high performance code.
2. Keeping up with the trends in technology and being up for challenges.

Qualification:

1. B. Tech in Computer Science or Bachelor’s degree in Engineering
2. Master’s degree in Computer Applications /M Tec. would be preferred.

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field