Technical Implementation Specialist

• Designing, developing, testing, and deploying mobile applications using the Flutter framework and Dart language.
• Developing user interface components and ensuring cross-platform functionality on both Android and iOS.
• Communicating and collaborating with cross-functional teams to define, design, and ship new features.
• Maintaining and improving code quality, organization, and automatization.
• Staying updated with the latest Flutter and Dart developments and best practices.

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Company: A cyber security company, helping leaders continuously improve their security posture.

Team Size: 200 +

Responsibilities

• Analyze, plan, and develop requirements (and standards) for scheduled projects.
• Assign and oversee the daily tasks of technical personnel while ensuring the team is working toward established milestones.
• Hold regular team meetings to determine the progress and address any questions or challenges regarding projects.
• Determine and define clear deliverables, roles, and responsibilities for security engineers required for specific projects or initiatives.
• Research and evaluate different trends and technology in the cyber space and articulate the same to the team.
• Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database, and application servers.
• Strong written and verbal communication skills with the ability to collaborate through all parts of the business.
• High performance skillset which not only understands the threat spaces as it relates to risks, but also is able to meet the technical challenge of communicating this out to our teams/customers.
• Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities.
• 5+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities, but prioritize and drive remediation of the same.
• Ability to communicate at the executive leadership levels. Understanding how to translate technical gaps to business risk is critical for communication in this role.
• Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in remediation is key.
• Experience in interacting with auditors and regulators.
• Travel to client location (within India and abroad) as and when required.
• Conduct exit briefing and presentation to clients and relevant stakeholders.
• Work with pre-sales on technical proposals and RFP responses.
• Certification in Project Management or related technical field will be an added advantage.
• Experience in working in a high-level collaborative environment and promoting teamwork
• Ability to predict challenges and seek to proactively head-off obstacles.

Education : Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Experience : 12 -16 years

Location : Chennai (Hybrid)

Compensation: Best in Industry

Why should we talk?

We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 Billion. Our vision is to make cybersecurity available for all, not just the Fortune 500 companies.

We live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with a competitive best in industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.

If you are passionate about cybersecurity just as we are, we would love to pick your brains.

Job Summary: We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-oJob Summary:

We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-on experience in Laravel framework development, along with proficiency in front-end technologies. You will be responsible for building and maintaining robust web applications, ensuring high performance, and contributing to the entire software development lifecycle.

Responsibilities:

Develop, implement, and maintain scalable web applications using PHP with a focus on Laravel framework.

Design and develop efficient, reusable, and reliable code for both front-end and back-end components.

Collaborate closely with the design and product teams to translate UI/UX design wireframes into functional web applications.

Create and optimize database schemas and queries (MySQL, MongoDB, etc.) for performance and reliability.

Implement and maintain RESTful APIs for seamless integration with front-end interfaces.

Conduct code reviews, debugging, and troubleshooting to maintain code quality, performance, and application stability.

1.   In-Depth knowledge and experience with C# .NET Core are must.

2.   Experience in working with API Gateways, REST, SOAP, OAuth, SAML.

3.   Experience inworking with Kafka based environment.

4.   Microservices and Event driven Architecture (with a focus on cloud).

5.   Experience and understanding of OOPS and SOLID design principals.

6.   Well verse with Design Patterns.

7.   Familiarity with Azure and AWS offerings.

8.   Understanding of Relational and NoSQL databases SQL Server, Azure SQL, MongoDB, Elastic.

9.   Familiarity with the .NET framework

10. Familiar with various design and architectural patterns

11. Knowledge of concurrency patterns in C#

12. A willingness to get trained and work on cutting edge technologies like React, Node etc.

13. Understanding fundamental design principles behind a scalable application

14. Implementing automated testing platforms and unit tests

15. Proficient understanding of code versioning tools Git

Familiarity with CICD tools, JIRA, Azure devops etc

Location: Bangalore/Mumbai

Requirements:

• Experience in building tech platforms
• Setup SDLC processes within the team.
• Define Architecture and tech design of the system. Take strategic calls in deciding the tech stack to be used.
• Should be a hands on coder and should contribute significantly to the code base.
• Manage task allocation and delivery timelines for the team.
• Team building and hiring. Should be able to define the resource requirements and work with hiring managers to fill in the positions.
• Work closely with the product and business team to execute the vision and roadmap of the company.
• Domain expertise in Payments/Lending/Fintech is preferred.

• Build responsive web-pages
• Experience in Javascript, jQuery, CSS, HTML5
• Expert in JavaScript who can build up a JavaScript framework from scratch.
• Possess good knowledge in front-end performance tuning.
• Understands how to use the page speed tool and tackle on issue based on its suggestions.
• Consume REST API's provided by the backend team
• Experience in some modern JavaScript framework like easyUI or reactJS would be a plus