Technical Implementation Specialist

Growth & Retention Associate (Subscription App)

Location: Mumbai/Remote

Experience: 2+ Years

About Wizdom:

Join Wizdom, a bite-sized, audio-first microlearning app powered by Generative AI. Our mission is to make personal and professional growth accessible to everyone by delivering powerful insights from the world’s best books, podcasts, and courses in just 15 minutes.

With 200,000+ users across 100+ countries and ranked among the Top 10 Educational Apps in India, we are redefining learning—and we want YOU to be part of it.

About the Role:

We are looking for a highly motivated Growth & Retention Associate to design, implement, and optimize user retention strategies within our subscription-based product. The ideal candidate will be responsible for creating and refining effective push notification and email marketing flows, ensuring our users remain engaged and satisfied. The Retention Manager will work closely with cross-functional teams—such as Product, Marketing, and Analytics—to develop data-driven campaigns and continually improve overall user retention and lifetime value (LTV).

Key Responsibilities:

• Develop Retention Strategies: Design comprehensive lifecycle marketing plans for push notifications and email campaigns, aimed at reducing churn and increasing user engagement.
• Create & Refine Flows: Build detailed user flows for automated campaigns (onboarding, reactivation, upsells, etc.) that cater to different segments and stages of the subscription lifecycle.
• Data Analysis & Reporting: Track, analyze, and interpret key metrics (open rates, click-through rates, conversions, LTV, etc.) to measure campaign success and identify optimization opportunities.
• Cross-Team Collaboration: Work closely with Product, Marketing, Analytics, and Customer Support teams to ensure messaging consistency, gather customer insights, and align on strategic goals.
• A/B Testing: Continuously test variations of messaging, timing, and segmentation across push and email channels to enhance campaign effectiveness.
• User Segmentation: Identify and create user segments based on in-app behavior, purchase history, and other relevant data points for personalized messaging.
• Retention Tools & Platforms: Oversee the selection, integration, and maintenance of CRM, marketing automation, and analytics tools to streamline workflow and improve campaign performance.
• Compliance & Best Practices: Ensure all email and push campaigns comply with privacy regulations (e.g., GDPR) and industry best practices to maintain a positive brand reputation.

Qualifications:

• Education: Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• Experience: 2+ years of experience in retention marketing, CRM, or lifecycle marketing, preferably in a subscription-based or mobile app environment.
• Technical Proficiency: Hands-on experience with email service providers (ESPs), push notification platforms, marketing automation tools, and data analytics platforms.
• Analytical Skills: Strong ability to interpret data, generate insights, and drive data-informed decision-making. Experience with A/B testing and experimentation a plus.
• Communication: Excellent written and verbal communication skills, with the ability to craft compelling messages and collaborate effectively across departments.
• Attention to Detail: Keen eye for quality and consistency in messaging, targeting, and campaign execution.
• Team Player: Proven track record of working in cross-functional settings; ability to influence and rally teams toward shared goals.
• Adaptability: Comfortable working in a fast-paced, ever-evolving environment with changing priorities.

Position Title:  Sales Development Representative

CTC:           10 LPA 

Experience:    1+ yrs

Location:       Bangalore

Work mode:   On-site

Primary Skills: IT sales, B2B sales, End to end sales, Indian Market Sales  

Qualification:   Any 

As a Sales Development Representative, you will be responsible for the addition of new accounts into the

Sales Funnel. The ideal candidate is an energetic self-starter with the ability to identify influencers and key

decision-makers within enterprise accounts. You will need to discover qualified opportunities by targeted

outbound prospecting through multi-channel (Social Media, Email, Cold Calling).

Responsibilities

• Understand and effectively express Amoga’s business proposition to prospective   clients and be able to assess their business needs.

• Generate leads and build relationships by nurturing warm prospects and finding    new potential sales outlets.

• Construct a robust sales pipeline to prioritize the target account lists strategically.

• Use multi-channel approaches (Social Media, Emails, Cold Calling) to create       interest among the prospect base.

• Must be skilled in using multiple sales enablement tools.

• Strong research skills to understand target companies to drive worthwhile        conversations.

Requirements

• At least 1 year of relevant experience in SaaS or Consulting industry

• Proficiency in integrated business management and CRM software, including MS    Office

• Curious, coachable and willingness to learn

• Credible and reliant in terms of the deliverables

• Exceptional interpersonal and communication skills

Job description

We are seeking a proactive and enthusiastic Human Resource Intern to support our HR team. This internship offers a great opportunity to gain hands-on experience in end-to-end recruitment, employee engagement, and HR operations. The role involves collaborating with the hiring manager, managing recruitment processes, maintaining employee records, and assisting with company events.

Key Responsibilities:

Recruitment Support: Work closely with the hiring manager to manage the end-to-end recruitment process, including posting job advertisements and screening resumes.

Candidate Communication: Interact with candidates via calls, texts, and emails to ensure a smooth communication process and schedule interviews with shortlisted candidates.

Follow-Ups: Take regular follow-ups with candidates to avoid communication gaps.

Database Management: Assist in maintaining and updating the employee database and compiling employee files as required.

Event Planning: Support the HR team in organizing and planning company events and activities.

HR Operations: Assist in various HR functions as needed, ensuring tasks are completed efficiently.

Required Skills and Qualifications:

Bachelor’s or Master’s degree in Human Resource Management or currently pursuing a degree in HRM or a related field.

Excellent communication skills in English (mandatory).

Basic understanding of HRM concepts and recruitment processes.

Proactive, organized, and able to manage daily tasks effectively.

Comfortable making daily calls and engaging with candidates.

1.   7 to 12-14 years of experience as a Software Developer.

2.   Experience in .Net technologies - C#, ASP.net is must.

3.   Experience in developing REST based APIs.

4.   Experience in building web user interface.

5.   Good to have experience in developing single page apps using modern JS framework.

6.   Skills in cross browser development.

7.   Understanding of Agile methodology.

8.   Excellent trouble shooting and communication skills.

9.   Knowledge of Azure will be an added advantage.

JOB DESCRIPTION -

1. Developing and implementing web-based applications using .Net technology and MS-SQL.
2. Developing front end with highly responsive user interface concept using React concept.
3. Identifying web-based user interaction.
4. Participate in requirement analysis.
5. Collaborate with internal teams and positive mindset to help and seek help.
6. Documentation of application development changes and updates.

TECHNICAL SKILLS

1. Expert in C#, ASP.Net, Web API, MS SQL Server.
2. Good to have experience in React and workflows such as Redux or Flux, MongoDB.
3. Knowledge of HTML, CSS and JavaScript.
4. Familiar with source control system (GIT, SVN).

Required Skills:

• Experience with React JS and Redux.
  • A background in building JavaScript UI applications, with a strong understanding of UI frameworks and paradigms available including concepts like asynchronous programming, closures, types, and ES6.
  • HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
  • Experience with browser APIs and optimizing front-end performance. Understand the full web technology stack, e.g. HTML, CSS, HTTP, cookies, headers, asset loading / caching.
  • Have a deep understanding of frontend application structure and architecture
  • Have great customer empathy and appreciate the User’s experience
  • Experience with unit testing, using test frameworks like Jest, Mocha, Enzyme etc.
  • Experience in Web Development end-to-end, from design to release.
  • Experience or aspiration to be a full stack developer(Node.js).

• Responsible for handling all travel related inquiries and providing a one-stop travel solution to all the stakeholders
• Support Travel Desk arrangements Round the clock operations
• Ticketing Air / Rail / Bus
• Domestic/International Hotel accommodation bookings after negotiating the best deal.
• Support in organizing various events such as seminars, conferences, etc.
• Handling Visa processing / Forex / Travel Insurances/ International Domestic SIM
• Car Rental arrangements
• Processing all travel related invoices for vendors payment on a timely basis.
• Help design and create travel itineraries for stakeholders based on their requirements adhering to in-house travel policies and procedures.
• Coordinating with Finance for settling travel claims monthly billing clearance.
• Preparing monthly MIS and periodic travel reports.
• Ensure compliance in all aspects of travel procedures adhering to travel norms.
• Should be flexible towards any other admin related job which will be assigned on time to time on a need basis / business exigencie