i2v system

About Company:

i2v systems is a technology company in video surveillance and video analytics software. i2V stands for intelligent integrated video. i2V is a technology R&D company focusing on the design, development, and production of intelligent surveillance products. The product offerings include IP video management software, intelligent video analytics/analysis using image processing, computer vision, machine, and deep learning, automatic number plate detection system, red light violation detection system, automatic traffic counting & classification (ATCC), central monitoring system, command, and control system, smart city dashboard, PSIM (physical security information management), incident management system, cloud surveillance, and mobile surveillance.

About the Role:

The Project Engineer will provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers.

What your day will look like:

Field Support:

● Perform installation, audit, assessment, maintenance, and technical support of i2v systems on customer premises

● Provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers

● Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer

● Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

Technical Support:

● Use software tools to diagnose and solve complex issues and service outages

● Conceptualize and articulate ideas clearly and concisely

● Resolve problems in compliance with established processes

● Ensure timely escalation of critical customer related issues through proper channels

● Ensure timely resolution of customer issues

● Collaborate with other Technical Support specialists and R&D engineers

● Develop and maintain a strong relationship with new and existing customers

● Develop and maintain an extensive working knowledge of i2v solutions

● Contribute to the evolution of our software and Support processes

● Participate in the elaboration of technical documentation and knowledge base article

● Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

About you:

● Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent

● Strong analytical and troubleshooting skills in both hardware and software

● Flexible, with a "can do" attitude, able to multitask, with an ability to manage priorities

● Experience in customer service, technical support, and project management

● Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software

● Strong team player while possessing the autonomy to manage his own workload

● Experience in electronic Security environment (CCTV, VMS,VA,NVR, DVR)

● Fluent and proficient in verbal and written communication in English

● Any other languages will be considered a strong asset  

Technical Requirements:

● Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)

● Excellent knowledge of networking principles and IP protocols

● Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)

● Experience working with SQL databases

● Clear understanding of TCP, IP and UDP protocol stack (DHCP, DNS, TELNET, SSH, RDP)

● Understanding of network storage (SAN, NAS, iSCSI) principles and networking best practices

● Understanding of server virtualization concepts

● Understanding of OS (Linux , Windows server) and Hardware (GPU, RAM, CPU etc). 

Job Type: Full Time

Job Location: Gurgaon

Job Description:

We are looking for passionate Software Engineers to design, and develop software solutions. You will be responsible for developing and designing architecture, ensuring the responsiveness, and scaling of applications. You will be required to see a project from conception to final product, requiring good organizational skills and attention to detail. What you bring to the table is more than just your technical skills - your unique perspective, ideas and cultures will help us create better products and services.

Roles & Responsibilities:

•   Work with development teams and product managers to ideate software solutions
•       Design and Develop well-functioning software architecture and database design
•   Write effective APIs
• Test software to ensure responsiveness and efficiency
•   Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with responsive design
•     Improving, adding new features, and maintaining existing software products

Required Skills:

•       C#
• .Net
• Wpf
•   MySQL/PostgreSQL
• Knowledge of Restful API
• Git
• Should have self-exploration capabilities and an analytical mindset to find solutions to complex problems.
•       Good knowledge of basic data structures and algorithms
•     Good Debugging skills

i2V Systems builds products in the video surveillance domain. We are looking for Full Stack developers who are capable solving complex problems, and have a strong will to get things done.

Job Responsibilities:

• Work on designing and development of new software products.
• Work on Improving, optimising and maintaining existing software products.
• Helping deployment team deploy products you work on.

Skills required:

• Good knowledge in C#, Javascript.
• Hands-on development experience in of. NET and Angular framework.
• Good knowledge of basic data structures and algorithms.
• Experience in database design preferrable.
• Familiarity with database technologies such as MySQL and PostgreSQL.
• Ability to learn new technologies, frameworks and programming languages.