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2) Installation Configuration & troubleshooting of Open source tools and software setup..
3) Installation Configuration and management in SSL Certificate on public faced web servers..
4) Hands on experience with web technologies eg. Apache, Ngnix, Tomcat and Httpd.,
5) Hands on experience in monitoring tools like Nagios, Cacti, Sysmondand N/W monitoring..
6) Should have strong OS administration skills on Linux, SUSE Linux, Ubuntu, and CentOS..
7) Should have familiar knowledge on AWS, AZURE and Cloud Technologies..
8) Should have knowledge and familiar with Postfix, Sendmail, SES, Zimbra and mail service..
9) Experience and knowledge in Version Control System like Git, GitHUB, Gitlaband SVN..
10) Bash or python Scripting experience as per daily activities and process needed
Location: Navi Mumbai
SALARY: 3-8 LPA
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Requirements
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
C++
C#Since 1988 Quicken has been the top personal management software for millions of consumers. We pioneered a radically easier and faster way for people to manage their household finances. Since then we’ve continued to focus on delighting customers and making the Quicken product and experience better than ever.
Job Title: Staff/Principal Software Engineer – Development Location: Bangalore, India
Department: Product Development
Job Summary:
Quicken is the #1 personal finance management software with a 30-year heritage of helping millions of individuals and families stay on top of their finances. We are going through a transformation, as we recently completed the divestiture from Intuit, with a renewed focus on product improvement, growth, and customer satisfaction. We are working on a strategy to deliver awesome personal finance experience to our customers across Windows, Mac, iOS, Android, and web. This is an opportunity to work in a customer-driven company with a collaborative team that values technical excellence, innovation and creativity, while being good to each other and having fun!
The successful candidate will join our Windows Development team in support of our products and Cloud platform. The team uses the latest software development technology and tools.
If you are looking to be part of a high-performing team at the heart of a fun, energetic, and innovative company, come join the Quicken Team!
Your Responsibilities:
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You will be part of the Quicken Windows product development team.
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Develop and enhance the product. Will involve building new features, enhancing existing
ones, and fixing of customer reported issues.
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The work will include development in native Windows technologies, like C++ and C# and
WPF. As well as leveraging web and cloud-based platform services.
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Architecture, Technical design and implementation of production ready code, partnering
closely with a cross-functional team (Engineers, Architects, Product Managers, QA,
Operations, and Business Partners).
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Exhibit Sound judgement while making technical and product decisions
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Analyze customer feedback received thru various channels to determine product
improvements that will enhance customer experience with the product.
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Think creatively and facilitate innovative thinking.
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Exhibit natural leadership, mentor junior team members in the team
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Good communication skills: written and verbal
Your Talents:
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Strong technical background in design and implementation of shrink-wrapped Windows applications.
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8+ years of experience in C++ and Windows/Win32/MFC a must.
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Prefer experience in .NET/C#/WPF.
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• Consistently deliver high-quality shippable software to our customers, being part of our Agile development team.
Confidential
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Experience interfacing with back-end platforms using REST APIs.
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Ability to work on critical areas of the product.
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Strong knowledge of SDLC processes and best practices.
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Passion for understanding of customer issues and solving them.
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Well versed in a variety of Architecture and design patterns.
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Comfortable networking with a broad range of stakeholders and able to assess multiple points of view
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Experience with unit test frameworks.
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MS or BS in Computer Science or equivalent.
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Excellent programming discipline: object oriented principles, design patterns, unit testing.
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Excellent verbal and written communications skills.
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"Self-starter" attitude with an ownership mindset.
Position: Business Development Executive Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/ Location: Vijayawada, Andra Pradesh Language: English & Hindi Salary: 2.50 LPA to 4.80 LPA We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. Requirements: • Bachelor's degree in business management, marketing, or related field. • 0 - 3 years' relevant work experience in business development or similar field preferred. • Excellent written and verbal communication skills. • Ability to handle multiple projects simultaneously and work under pressure. • Proficient in Microsoft Office and relevant software. Responsibilities: • Identifying profitable business opportunities • Conducting extensive market research • Creating actionable business strategies • Nurturing relationships with clients • Analyzing market trends. Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/ Location: Vijayawada, Andra Pradesh Language: English & Hindi Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Responsibilities: • Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. • Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes. • Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. • Guides sales personnel to function efficiently by capitalizing on their passions
NodeJS (Node.js)
PHP- Understanding complex backend code (spread across several microservices written as a combination of Node, PHP, MySQL and MongoDB)
- Building automated test suites (main focus on functional and integration tests) for the entire stack of microservices and integrating into the CI / CD pipeline.
- Maintaining a keen eye towards performance, security and scalability.
- Ensuring stellar product quality and operating with full ownership of release readiness across multiple products, including consistently increasing automation coverage.
- Analyzing and decomposing a software system and designing a complete system test strategy.
- Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
- Maintaining familiarity with QA tools and frameworks for automation (e.g. Mocha, Istanbul) and for Load and Performance testing (e.g. JMeter).
- Analyzing testing results to enhance test plans and scenarios (including metrics and benchmarks to gauge improvement)
- Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.
- Driving the team towards higher release velocity while keeping a high bar on product quality.
- Guiding the team by implementing best practices for logging, advanced monitoring, alerting and other necessary optimizations.
What you need to have:
- Engineer with a passion for Automation Testing having a minimum of 1 year experience with advanced Automation Testing.
- Should be able to write test cases and automate the testing process across PHP and JS stack.
- Should have automated tests in JavaScript
- Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance / supervision.
- Have the knack and motivation for quickly understanding complex backend code
- Good Knowledge and understanding of Provisioning (Terraform), CI / CD (Jenkins), NodeJS Profiling, Orchestration Tools (Docker Swarm, Kubernetes)
- Hands-on experience strongly preferred with Shell Scripting, various CI-CD industry standard tools, Docker, NGINX, Helm, Kubernetes.
We are looking Data Center Multitasking Technician at Prasa Infocom & Power Solutions P Ltd
Location- BKC Mumbai
Job profile are as below
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Ø Provide a range of services which revolve around the maintenance of data centre equipment and processes. |
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Ø Ensure systems and equipment are properly maintained, and that the centre runs smoothly at all times. |
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Ø Carry out preventative maintenance of data centre equipment and devices. |
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Ø Install and configure new equipment for data centres |
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Ø Evaluate heating and cooling systems to ensure they are operational and can meet equipment temperature conditions. |
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Ø Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues |
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Ø Perform basic repair of damaged or faulty equipment and devices |
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Ø Oversee the running of data cables during the installation of new equipment |
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Ø Listen to customer complaints and assist them in the resolution of technical issues |
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Ø Maintain all operations systems and perform all emergency functions required for smooth operation. |
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Ø Document all records for equipment’s prepare time sheets and administer back up equipment’s at all times. |
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Ø Analyse equipment’s and perform repair as per requirement. |
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Ø Maintain inventory for equipment’s keep records of warranty for all tools and equipment’s |
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Ø Conducting periodic inspections to ensure efficient performance of data processing systems |
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Ø Protect important information by performing backup on all critical systems
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We are looking for an HR manager to lead our HR team. You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role.
HR Manager Responsibilities:
- Consistently recruiting excellent staff.
- Maintaining a smooth onboarding process.
- Training, counseling and coaching our staff.
- Resolving conflicts through positive and professional mediation.
- Carrying out necessary administrative duties.
- Conducting performance and wage reviews.
- Developing clear policies and ensuring policy awareness.
- Creating clear and concise reports.
- Giving helpful and engaging presentations.
- Maintaining and reporting on workplace health and safety compliance.
- Handling workplace investigations, disciplinary and termination procedures.
- Maintaining employee and workplace privacy.
- Leading a team of junior human resource managers.
HR Manager Requirements:
- Bachelor’s degree in human resources management or equivalent.
- Experience in human resources or related field.
- Ability to build and maintain positive relationships with colleagues.
- Experience in educating and coaching staff.
- Experience in conflict resolution, disciplinary processes and workplace investigations.
- Experience in following and maintaining workplace privacy.
- Ability to give presentations.
- Knowledge of relevant health and safety laws.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
LeadershipNodeJS (Node.js)
React.js
Javascript
MongoDB
HTML/CSS
Android Development
Java
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