11+ Samba Jobs in India

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Key responsibilities:

1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard

• Good with numbers
• Organised and thorough

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

Stalwart Themius is hiring a Backend Developer - Node.js to join our client's team in Mumbai. The selected candidate will work on cutting-edge technology and product. He/She will gain experience and will stand an opportunity to be hands-on, collaborative and fluent in the latest server-side, web capabilities and technologies. This will include all aspects of the creative process from conceptualizing to completion including design, development, presenting ideas, and working with the leadership team.

• Role: NodeJS Developer
• Experience: 1 - 4 years
• Location: Airoli, Navi Mumbai

Responsibilities:

• Use your knowledge about High Availability, Load Balancing, Scalability, and Distributed Computing in order to design database architectures and data structures that can grow with our business 
• Collaborate with Product, Engineering and Business teams to drive the architecture, design, development and deployment of our analytics and a reporting portal
• Identify and address architecture challenges to ensure a robust, safe, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations
• Collaborate with leadership and technology teams on creative concepts, and then launch and shape the required design components for each presentation and/ or production
• Able to work closely / collaborate with multiple product development teams including software developers

Primary Skills:

• 1-4 years of experience with Node.JS
• 1-4 years of experience with NoSQL (MongoDB)
• Experience with Agile Software Development

Preferred Skills:

• Knowledge of Software Deployment
• Knowledge of IT Security for Web Services
• Expert in using Revision Control Systems (Git)
• Must have outstanding communication and collaboration skills

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a growing company.
• Collaborative and supportive work environment.
• Opportunities for professional development.

Hi,

Greetings from MNR!!

 Hope you are doing well, Garima (Sr. TA Executive) @ MNR Solutions Pvt Ltd, a Human Capital Solutions Company specializing in Global Executive Search and Selection, Recruitment Process Outsourcing and Human Resources Consulting across industries. Headquartered at Delhi/NCR – Noida with presence in Delhi, Bangalore, India & Mauritius

Job Description:

Company Name:MNR Solutions
Designation: Managed Sales
Exp: 8+Years
Location: Mumbai.

Role 1:

• At least 5 years of in Managed Service Business
• Based out of Mumbai
• Overall, 8 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role 2:

• At least 8yrs of in Managed Service Business
• Based out of Mumbai
• Overall, 12-14 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role:

• Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or supporting them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Requirements:

• Acquired strong proven professional Front End Development experience.
• Proven track record and experience working on Javascript and front end frameworks like React (preferred) and Angular
• Knowledge and experience working with Node.js, Go or any other back end programming language is a plus .
• Experience of turning UI/UX designs to applications and keen interest in the UI/UX side of an application. 
• Able to build prototypes quickly and work with the product teams to test a concept. 
• Demonstrable experience in building front end or UI/UX development practices in previous jobs. 
• Building and implementing a product on cloud based infrastructure.
• Good understanding of Microservice Architecture, Cloud Technologies, CI/CD and Serverless.
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using Agile Methodologies such as Kanban or Scrum to build quality software.
• Good communication skills.

What's the role?

Your role as a Principal Engineer will involve working with various team. As a principal engineer, will need full knowledge of the software development lifecycle and Agile methodologies. You will demonstrate multi-tasking skills under tight deadlines and constraints. You will regularly contribute to the development of work products (including analyzing, designing, programming, debugging, and documenting software) and may work with customers to resolve challenges and respond to suggestions for improvements and enhancements. You will setup the standard and principal for the product he/she drives.

• Setup coding practice, guidelines & quality of the software delivered.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects operations by keeping information confidential.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Who are you? You are a go-getter, with an eye for detail, strong problem-solving and debugging skills, and having a degree in BE/MCA/M.E./ M Tech degree or equivalent degree from reputed college/university.

Essential Skills / Experience:

• 10+ years of engineering experience
• Experience in designing and developing high volume web-services using API protocols and data formats
• Proficient in API modelling languages and annotation
• Proficient in Java programming
• Experience with Scala programming
• Experience with ETL systems
• Experience with Agile methodologies
• Experience with Cloud service & storage
• Proficient in Unix/Linux operating systems
• Excellent oral and written communication skills Preferred:
• Functional programming languages (Scala, etc)
• Scripting languages (bash, Perl, Python, etc)
• Amazon Web Services (Redshift, ECS etc)