Business Development Executive

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

JOB DESCRIPTION

It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

Profile Summary

We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.

Responsibilities:

• Ensure product delivery is fast, low-cost and sustainable.
• Take responsibility from development to customer support.
• Build robust and scalable production software.
• Improve quality using code reviews, and unit/integration testing.
• Improve efficiency using automation, and methods like test driven development.

Skills & Qualification:

• 2+ years of experience in software development preferably B2C experience.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in React.Js , Javascript, any experience in React native is a plus
• Experience with popular React workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
• Familiarity with RESTful APIs.
• Experience in working with the MERN stack or similar frameworks
• Working knowledge of git for version control.
• Understanding of Unix tools.

Your job as a business development manager is to identify sales leads, pitch our product to new clients and onboard them, and maintain a good working relationship with new contacts/schools. Communicating new product developments to prospective clients.

1. Meeting schools and onboarding them
2. Creating and managing top level sales funnel and generate leads
3. Organize and coordinate operations in ways that ensure maximum productivity
4. Managing customer and channel affiliated relationship with client
5. Conducting demos and presentation of the product
6. Monitor sales, marketing & operational activities; implement strategies to maximise channel sales & collections as well as smooth operations.
7. Review your own sales performance, aim to meet or exceed targets
8. Gather market and customer information and provide feedback on the same

Why you?

1. 5 + years experience in a sales role with schools, preferably in edtech and having a client base ( having direct relationship with the school management) of around 100-150 schools in their region.
2. B.tech/MBA degree.
3. Detailed understanding of the principles of sales
4. Strong communication skills
5. Proven track record in achieving sales quotas
6. Open to travelling.

Perks:

Apart from very competitive compensation, you will:

1. Work in a high paced growth environment
2. Work with a very experienced team

Must have attributes:

1. Extreme sense of ownership
2. Bias for action
3. Ability to change the preempt and iterate the course of action to achieve targets.

Company Background:

Founded in 2016, they are one of the leading online scheduling software companies in the world, with over 200,000 customers globally. They are a profitable, high-growth bootstrapped platform-as-a-product company with 50+ team members looking to grow to $50M in revenue in the next 3 years. 

Loction: Remote (Expenses paid quarterly travel to Head Office)

About this job 

We are looking for a Senior Software Engineer with 5+ years of experience in Angular and frontend application development. You will work with a team of problem solvers working collaboratively to build custom solutions. If you are excited to learn new things and thrive in a team-based culture, and if you are looking for hyper-growth in your career then this could be a place for you! 

What will you do 

- Work with the team to break user stories into tasks and delegate them to the team members. 

- Write code that meets standard and delivery guidelines. 

- Mentor other engineers on the team to develop high-quality software (including the use of static analysis tools, Testing frameworks, and code reviews) 

- Analyze solutions and help implement engineering best practices. 

- Work with Project Managers for timely delivery and forecast. 

- Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues. 

- Work closely with backend engineers, DevOps, and QA teams for seamless delivery.

What you should have 

- Strong experience with front-end technologies including Angular, Javascript and gRPC, RESTful APIs, etc 

- Ability to write efficient, secure, well-documented, and clean code 

- Proven ability to work with multiple teams, multitask and prioritize. 

- Experience with Git, JIRA, and Agile working methodology 

Benefits 

- Competitive compensation 

- A chance to work and contribute to company's low-code platform which is soon to be open-source. 

- Endless career opportunities and multiple paths for career development - Paid parental and maternity leave 

- Hospitalization, health, and life insurance, and accident coverage 

- Flexible hours 

- Remote working flexibility 

- Transparency and visibility throughout a fast-paced, successful growth organization 

So what happens next? 

Once we receive your application our recruitment team will go through it personally and will set up a chat to know more about your experience and interests. If we think you could be a good addition to our company, we will connect you to our team including managers so you can learn more about the life at the company and your responsibilities. We always try to give candidates a smooth onboarding experience.

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, Sales analytics dashboard and CRM’s integrations.

Your role at Trimpixel

• Design, develop, and maintain integrations with multiple file types, existing software packages
• Build software for a first-class onboarding experience
• Collaborate with sales, marketing and engineering teams for requirements through to delivery
• Design and implement marketplace, Sales Analytics Pipeline and CRM integrations
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, using data visualization techniques to tell a story with data.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.
• A passion for data, with a particular emphasis on data visualization.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on data analytics.
• 5+ Years professional experience, preferably in a data analyst / data scientist role or similar, with proven results in a data analyst role.
• 3+ Years professional experience in a leadership role guiding high-performing, data-focused teams with a track record of building and developing talent.
• Proficiency in your statistics / analytics / visualization tool of choice, but preferably in the Microsoft Azure Suite, including PowerBI and/or AzureML.

We are looking for an ML engineer (Neuroscience) and would like them to

• Build ML algorithms on MRI/ Medical data sets
• Design and build intelligent agents using continual learning and deep reinforcement learning techniques
• Study and transform data science prototypes
• Design machine learning systems
• Research and implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Select appropriate datasets and data representation methods
• Run machine learning tests and experiments
• Perform statistical analysis and fine-tune using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Keep abreast of developments in the field
• Collaborate on technical proposals to grow and define artificial intelligence research for intelligent systems

Must have:

• Knowledge of MRI image processing and inferencing
• Hands-on machine learning expertise with an intensive knowledge of hyperparameter optimization, statistical assumption, and implications
• Experience in deep learning models
• Excellent Python programming skills for ML coding
• Understanding of ML integration with our software
• Good understanding of neuroscience/ clinical data

Bonus if you:

• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these