11+ SAM Jobs in Mumbai | SAM Job openings in Mumbai

• Social Media Manager is responsible for the day-to-day execution of client projects.  May serve as the daily contact between client and agency.
• -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
• Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
• Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
• Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
• Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
• Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
• Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
• Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
• Supports those overseen in the prioritization of their tasks, in line with the wider Account
• Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
• Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed

• Works with a multi-disciplinary team, developing strong working relationships with the
• Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
• Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
• Proactive in identifying and progressing new business opportunities Administration and financial management
• Monitors ongoing costs throughout individual campaigns
• Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
• Proactively manages the maintenance of job numbers and job records
• Ensures a systematic and efficient filing system is maintained
• Mentor Junior Account Handlers in managing project finances appropriately                                   

Rite KnowledgeLabs is hiring a Senior UI/UX Designer to design creative, content-focused corporate websites for top MNCs and Indian brands.

This full-time, on-site role in Mumbai is perfect for someone who is experienced in corporate website design, with a flair for visual storytelling and a strong aesthetic sense. A hands-on senior designer who can create elegantly simple user interfaces and who is hungry to do award-winning design work.  You'll ideate and execute UI designs, present your rationale to senior leadership and clients, and create impactful digital experiences.

If you're ready to bring creativity and strategy to life, apply now!

Key Requirements:

• Design Expertise: Proven experience in web/online design for corporate websites, online UI, high-fidelity mock-ups, social media creatives and presentations.
• Technical Skills: Proficient in Figma, Adobe XD, Photoshop, Illustrator, and MS PowerPoint.
• Creative Proficiency: Skilled in creating design systems, applying colour, typography, iconography, illustration, animations, and modern UI layout techniques.
• Responsive Design: Understanding of Responsive Web Design, Mobile-first design and UX principles to adapt it for content-heavy corporate websites.
• Leadership Skills: Present concepts and exert a high degree of influence to internal teams and clients for feedback and alignment.
• Professional Development: Actively pursue on-going learning for self and the team by participating in educational opportunities, staying abreast of industry publications, and engaging in design seminars with a focus on effective storytelling.

Qualifications:

• Educational Background: Bachelor’s degree in Fine Arts, Commercial Art, Visual Arts, or Graphic Design, Human Computer Interaction (HCI) from a reputed design school. A strong portfolio of web design is a must.
• Professional Experience: 5-7 years of hands-on experience in UI design for corporate websites.

Compensation: Competitive, as per industry standards.

About Rite KnowledgeLabs:

Rite KnowledgeLabs is a content-first, full-service digital agency trusted by leading global and local corporations. We specialize in building and amplifying corporate and brand reputations through thought leadership-driven digital assets. Our focus on strategy and genuine storytelling ensures impactful execution and long-term client success.

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

About Us:

InstaWeb Labs Pvt. Ltd. builds Websites.co.in, a platform that lets micro-businesses create a website in 5 minutes. With 4M+ users in 190+ countries and 98 languages, we’re globally recognized by Google, Facebook, and Cornell for innovation and impact.

We're seeking a high-ownership, analytical, and resourceful intern to work directly with our founders on growth, strategy, and high-impact initiatives.

Responsibilities:

-Run growth campaigns & strategic experiments (outreach, ambassador programs, partnerships)

-Prepare investor decks & lead due diligence processes

-Build & track OKRs/KPIs across the org

-Liaise between founders, teams, and key partners

-Manage high-priority projects with tight deadlines

Skills:

-Strong problem-solving & analytical skills

-Excellent stakeholder & project management abilities

-Fast execution with minimal oversight

-Ability to handle confidential information

-Prior exposure to startups/consulting/high-growth teams is a plus

Sales Manager

Location : Mumbai (3),

Hyderabad (4)

Minimum 2 years in Luxury Smart Home Automation,

Lighting, Interiors, or Building Materials sales

• Direct HNI client handling• Capable of closing ₹30 Lakhs/year

with avg. ticket size of ₹5 Lakhs+• Strong network with A & A+ category

architects

₹10–12 LPA (Fixed)+ Incentives, TA, Insurance, Gratuity, Leave

Encashment

As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.

Roles and Responsibilities

• Design content marketing strategies and set short-term goals.
• Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
• Experience working with a sales team in both Sales Enablement and Account-Based Approach.
• Knowledge of Demand Generation tactics and Lead Conversion principles.
• Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
• Ability to create value propositions that communicate clearly to targeted audiences.
• Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
• Accomplished at leveraging full value from marketing automation processes and tools.

Requirements

• Degree in Marketing or relevant field.
• 3+ years of hands-on marketing experience in a B2B role.
• Excellent understanding of B2B marketing.
• Demonstrated ability to manage the budgeting process and use of analytical skills.
• Proven track record in delivering marketing campaigns that drive sales growth.
• Ability to remotely create and manage marketing strategies.
• An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
• Excellent communication skills.

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Job Description – Ground Team (Field Engineers)

Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.

Communication: Average English and good at Hindi or Local Language

Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore

Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance

Experience:

• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)

Roles and Responsibilities:

• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.

• This role is critical for ensuring that the organization's end-users have great experience with brand representative.

• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.

• MUST know laptop repairs for all BRANDS and Close Tickets successfully

Must Have:

• 2-wheeler with a valid license.

• Open for field profile.

• Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
• Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
• Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
• Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
• Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
• Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
• Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
• Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.

QA Engineer

StyleCracker is the most innovative fashion tech platform in the country. With a vision to make India stylish, we have developed the StyleCracker Box that combines leading technology and first hand stylist experience to curate highly personalised looks for every unique customer.

We're looking to build upon our solid foundation and develop an unmatched solution that can truly help us work towards our mission.

• Responsible for the quality of product visible to millions of users.
• Prepare proper documentation for test cases, release notes, etc.
• Keep track of bugs and prioritize those in coordination with Product Managers.
• Write and execute detailed test cases for upcoming features and ensure customer requirements and development is closely aligned.
• Contribute ideas to improve/develop our QA processes and best practices based on your extensive experience.
• Troubleshoot application issues and coordinate issue resolution with developers, PMs and internal teams.
• Ensure that software functionality is implemented with a focus on code optimization and organization.

• Excellent understanding of software development life cycle.
• Should be strong in writing use cases.
• Strong understanding of determining the cause of bugs.
• Excellent knowledge of API responses, statuses, etc.
• Excellent understanding of load time optimization, latency, etc.
• Hands on experience with performance measuring tools like jMeter, Postman, etc.
• Experience with using the latest engineering tools (eg. Jenkins, JIRA, Confluence, Git/Perforce).
• Excellent team orientation and communication skills.
• Good knowledge of frontend and backend technologies.
• Knowledge of automation testing tools such as Selenium.
• Experience working in agile methodology.
• Experience with API automation testing.
• Ability to multitask, prioritize, manage workload and consistently deliver results.
• Understanding of the different types of testing between UAT, Security and Performance.
• Ability to generate benchmarks by comparing similar products / services.

• Bachelors or masters degree in computer science or a related field.
• 2 – 3 years experience as a QA engineer on native mobile (android and ios) and web applications.