Senior Software Engineer

Java AWS engineer with experience in building AWS services like Lambda, Batch, SQS, S3, DynamoDB etc. using AWS Java SDK and Cloud formation templates.

• Java AWS engineer with experience in building AWS services like Lambda, Batch, SQS, S3, DynamoDB etc. using AWS Java SDK and Cloud formation templates.
• 4 to 8 years of experience in design, development and triaging for large, complex systems. Experience in Java and object-oriented design skills
• 3-4+ years of microservices development
• 2+ years working in Spring Boot
• Experienced using API dev tools like IntelliJ/Eclipse, Postman, Git, Cucumber
• Hands on experience in building microservices based application using Spring Boot and REST, JSON
• DevOps understanding – containers, cloud, automation, security, configuration management, CI/CD
• Experience using CICD processes for application software integration and deployment using Maven, Git, Jenkins.
• Experience dealing with NoSQL databases like Cassandra
• Experience building scalable and resilient applications in private or public cloud environments and cloud technologies
• Experience in Utilizing tools such as Maven, Docker, Kubernetes, ELK, Jenkins
• Agile Software Development (typically Scrum, Kanban, Safe)
• Experience with API gateway and API security.

Profile - Databricks Developer

Experience- 5+ years

Location- Bangalore (On site)

PF & BGV is Mandatory

Job Description: -

* Design, build, and optimize data pipelines and ETL/ELT workflows using Databricks and

Apache Spark (PySpark).

* Develop scalable, high performance data solutions using Spark distributed processing.

* Lead engineering initiatives focused on automation, performance tuning, and platform

modernization.

* Implement and manage CI/CD pipelines using Git-based workflows and tools such as

GitHub Actions or Jenkins.

* Collaborate with cross-functional teams to translate business needs into technical

solutions.

* Ensure data quality, governance, and security across all processes.

* Troubleshoot and optimize Spark jobs, Databricks clusters, and workflows.

* Participate in code reviews and develop reusable engineering frameworks.

* Should have knowledge of utilizing AI tools to improve productivity and support daily

engineering activities.

* Strong knowledge and hands-on experience in Databricks Genie, including prompt

engineering, workspace usage, and automation.

Required Skills & Experience:

* 5+ years of experience in Data Engineering or related fields.

* Strong hands-on expertise in Databricks (notebooks, Delta Lake, job orchestration).

* Deep knowledge of Apache Spark (PySpark, Spark SQL, optimization techniques).

* Strong proficiency in Python for data processing, automation, and framework

development.

* Strong proficiency in SQL, including complex queries, performance tuning, and analytical

functions.

* Strong knowledge of Databricks Genie and leveraging it for engineering workflows.

* Strong experience with CI/CD and Git-based development workflows.

* Proficiency in data modeling and ETL/ELT pipeline design.

* Experience with automation frameworks and scheduling tools.

* Solid understanding of distributed systems and big data concepts

 B.S. or above degree in Computer Science or related technical field  Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.  As a team, we “lean-in” to support our teammates where and when possible.  The ability to work alone and as a team.  At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.  Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python.  Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences  Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable

• Hands-on experience in Power Management System/ EMS Application in Refinery projects.
• Experience in ZENON SCADA (COPA DATA) upgrade projects.
• Minimum 5–6 years of ZENON SCADA experience.
• Availability for 3 months on-site effective from 1st Oct 2025
• Required Manpower – 2 Engineers

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

Hi all,

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities.

Exp : 1+ yrs

Location : Mohali

Responsibilities:

• Identify and pursue new business opportunities through market research, prospecting, and lead generation
• Must be familiar with mobile and web based applications.
• Proven work experience with upwork bidding portal.
• Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests
• Collaborate with cross-functional teams to develop and execute sales and marketing strategies
• Conduct market research and competitive analysis to identify market trends and opportunities
• Monitor sales performance and adjust strategies as needed to meet revenue targets
• 
  

Qualifications:

• Bachelor's degree
• Minimum 1+ year of experience in business development, sales, or bid management
• 
  

Interested candidates can share their updated cv at manpreet.kaur(at)chicmic.co.in

Thanks

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Role Description:

As a QA Engineer for all applications at Radiusagent (both web and mobile), you will conduct comprehensive black box QA testing. You will help engineers and customer service representatives triage difficult bugs, build reproducible test cases and investigate complex issues

Responsibilities

• Independently utilize innovative test methodologies to develop test plans and test strategies.

• You will help design, develop and execute automation scripts. (Appium/Selenium) and extend the automation library and framework.

• You will be working on Selenium/Appium.

• You will be involved in DB testing ( SQL)

• You will work efficiently in a multi-project agile environment

• You will be working on performance, security and scalability testing

• You will be working on troubleshooting apps using analytics data, crash reports, and user error reports.

• Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
• Implementing and controlling the flow of data to and from AWS.
• Selecting the appropriate AWS service based on compute, data, or security requirements.
• Identifying appropriate use of AWS operational best practices.
• Estimating AWS usage costs and identifying operational cost control mechanisms.
• Managing & troubleshooting on Linux Based Platforms.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements

Essential Criteria:

• Two or more years of hands-on experience operating AWS-based applications.
• Experience provisioning, operating and maintaining systems running on AWS.
• Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
• Knowledge of Load Balancers, Firewalls, and network switching components.
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
• Efficient management of the Company’s IT Assets and Infrastructure.
• Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
• Highly self-motivated and hard-working with excellent communication skills.  Excellent English verbal and written proficiency is essential.
• Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
• Understanding of security best practices.
• Ability to work with very little supervision and to work well in a team environment.

- Build the backend for Android & iOS application and website with Company Dashboard (MIS). 
- Integration of user-facing elements developed by front-end developers with server side logic 
- Design and implementation of low-latency, high-availability, and performance applications
-Well versed with AWS and Server deployment 
- Excellent knowledge of Spring frameworks 
- Excellent knowledge of Java, JSP, JavaScript, AJAX, HTML, JSON 
- Good knowledge of MySQL 
- Knowledge of coding standards and good commenting practices 
- Experiences in developing RESTful web services must. 
- Ability to understand business requirements and translate them into technical requirements 
- Ability to design applications around natural user interfaces 
- Experience with REST API connections 
- Writing reusable, testable, and efficient code 
- Integration of data storage solutions
- Build the backend for application and website with Android App, IOS, Company Dashboard. 
- Own software quality and optimize UI 
- Understand closely the requirements of the customers and get the features implemented on time 
- Creating of strong project timeline along with budgeting and regular reporting