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Social Media Manager
Media Group
Social Media Manager
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Social Media Manager

at Media Group

Agency job
1 - 6 yrs
₹4L - ₹8L / yr
Mumbai
Skills
Social Media Marketing (SMM)
Social media management
Social media strategy
SAM
Planning
Client Management
Social Media Manager                 

Job Profile Summary
Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support.

Job Description
  • Social Media Manager is responsible for the day-to-day execution of client projects.  May serve as the daily contact between client and agency.
  • -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
  • Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
  • Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
  • Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
  • Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
  • Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
  • Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
  • Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
  • Supports those overseen in the prioritization of their tasks, in line with the wider Account
  • Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
  • Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed
  • Works with a multi-disciplinary team, developing strong working relationships with the
  • Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
  • Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
  • Proactive in identifying and progressing new business opportunities Administration and financial management
  • Monitors ongoing costs throughout individual campaigns
  • Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
  • Proactively manages the maintenance of job numbers and job records
  • Ensures a systematic and efficient filing system is maintained
  • Mentor Junior Account Handlers in managing project finances appropriately                                   
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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