Program Advisor

Core Skills

• 4–7 years of hands-on experience with IBM Sterling OMS

Strong expertise in:

• IBM Sterling OMS (v10.x)

• Inventory Visibility

• Next Generation Call Center

• Order Hub

• Proficiency in Core Java / J2EE

• Strong experience with XML, XSLT, JSON, SQL

• Solid understanding of order lifecycle, sourcing, inventory, fulfilment, and returns

• Hands-on experience with REST/SOAP integrations

• Experience with DB2 and/or Oracle

• Strong working knowledge of Linux/Unix

Phenom, an Applied AI company, is hiring an Associate Technical Program Manager into our Big Bets team - the group driving company-level strategic initiatives across engineering and product.

This is a foundational role built for a specific profile: an engineer who went to business school. If you have a B.Tech in Computer Science and an MBA from a premium institute, and you want to run large-scale engineering programs rather than pure strategy or consulting work, this is a rare fit. You will work directly with engineering leadership, with visibility to SVP and co-founder level from day one.

WHAT YOU WILL DO

- Structure and drive execution of cross-functional technical initiatives across multiple engineering teams

- Translate ambiguous business problems into structured technical roadmaps and execution plans

- Own program-level metrics, timelines, dependencies, and risk tracking

- Influence Product, Engineering, and Business stakeholders without formal authority

- Build the frameworks, dashboards, and processes that bring scale and predictability to fast-moving programs

WHO WE ARE LOOKING FOR

- B.Tech in Computer Science or a closely related engineering discipline

- MBA from a premium institute (IIM / ISB / equivalent tier-1 programme)

- 0-2 years of experience; recent graduates and early-career professionals are welcome

- Strong structured problem-solving ability and comfort operating in ambiguity

- Technical fluency across APIs, cloud platforms, and SDLC - you do not need to code daily, but you must be able to hold your own in engineering discussions

- Demonstrated experience driving something end-to-end with multiple stakeholders, whether a project, internship, venture, or initiative

- Excellent written and verbal communication

WHY PHENOM

- Applied AI company with genuine technical depth

- Direct exposure to company-level strategic bets from your first role

- Fast-track into Technical Program Management, one of the highest-leverage career tracks in technology

- Mentorship from senior engineering and TPM leadership

- Based in Hyderabad, onsite

Key Responsibilities

• Design, develop, and maintain digital payment processing solutions using .NET, Go (Golang), Microsoft Dynamics 365, SAP S/4HANA, BRIM, Azure, IVR, and cloud-based platforms.
• Build and optimize REST APIs, microservices, and cloud-native applications.
• Lead integrations across payment gateways, SAP, Dynamics 365, Azure services, contact center platforms, and external enterprise systems.
• Implement secure, scalable, and high-performance payment solutions compliant with PCI DSS, SOX, SOC2, ISO 27001, and related standards.
• Collaborate with cross-functional teams to deliver containerized solutions using Docker, Kubernetes, CI/CD, and Azure DevOps.
• Provide technical leadership, architecture guidance, code reviews, and mentoring to development teams.
• Monitor system performance, troubleshoot issues, and drive continuous improvements in integrations and data flows.
• Create and maintain technical documentation, test plans, solution designs, and best practices.
• Required Skills & Experience
• 8+ years of experience in enterprise application development and system integrations.
• 5+ years of experience in Digital Payment Processing applications.
• 3+ years of hands-on experience in GoLang and .NET backend development.
• Strong expertise in REST APIs, Microservices, Docker, Kubernetes, and Azure Cloud.
• Experience with SAP S/4HANA, SAP BRIM, Microsoft Dynamics 365, IVR systems, and high-volume transaction processing.
• Proficiency in Git, Azure DevOps (ADO), CI/CD, and performance optimization.
• Strong analytical, troubleshooting, and stakeholder communication skills.
• 
  

Preferred Skills

• Kafka, RabbitMQ, Prometheus, Grafana, Terraform, Helm.
• DevOps/SRE background.
• Experience in tolling, transportation, or large-scale payment systems.
• Knowledge of ITIL/ITSM practices and enterprise SAP projects.
• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).

Location: HSR Layout, Bangalore

Work Days: Tuesday to Sunday (Monday weekly off)

About the Company:

Our client is a leading interior design and execution studio based in HSR Layout, Bangalore. The studio specializes in premium residential projects, blending creativity with functionality to deliver beautiful, personalized homes. With a strong focus on design excellence, quality execution, and customer experience, the team is dedicated to transforming living spaces into dream homes.

Role Overview:

We are looking for a Receptionist who will serve as the first point of contact at our studio. This role goes beyond managing the front desk—it is about creating a welcoming and professional experience for clients, visitors, and partners. The right candidate will be warm, approachable, well-spoken, and skilled at handling calls, appointments, and administrative coordination with efficiency.

Key Responsibilities:

• Greet and welcome visitors in a warm, professional manner
• Answer and manage phone calls, emails, and walk-in inquiries
• Maintain a clean, organized, and welcoming reception area
• Schedule and manage client appointments
• Coordinate courier and delivery activities
• Provide basic administrative support to the team as needed

Qualifications:

• Excellent communication skills in English and Hindi.
• Presentable, approachable, and customer-focused personality
• Prior experience as a receptionist/front desk executive preferred
• Strong organizational and multitasking abilities

Job Types: Full-time, Permanent

Work Location: In person

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

about leap.club:
leap.club is a community led professional network for women. our mission is simple - more women in leadership positions. leaders from google, tinder, uber, bain, zomato, microsoft, along with solid entrepreneurs and professionals have joined our mission. we are funded by top angels and funds in India.

read what our members say about us here: https://love.leap.club/" target="_blank">https://love.leap.club/

read more about us and our culture here: https://leap.club/careers" target="_blank">https://leap.club/careers

about the role:

• you lead a team of member onboarding managers while onboarding new members and owning individual as well as team targets.
• in this role, you will be the face of leap and hold end to end responsibility for growing our community. female candidates are preferred since we are building a network for women.
• an ideal candidate would have exceptional communication and interpersonal skills, ability to hold an interesting conversation, high level of ownership and leadership skills.
• 4-5 years of solid sales/ client facing experience with at least a 1-2 years of experience leading a team are a huge plus!

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.