Program Advisor

Position Summary

This role is responsible for the ongoing support, configuration, and optimization of Discover Dollar's client's Lucernex platform, with a focus on lease administration, real estate lifecycle management, and financial integrations. You will partner closely with Finance, Real Estate, and Technology teams to ensure the stability, integrity, and continuous improvement of Lucernex capabilities, including lease accounting (IFRS 16), site lifecycle tracking, critical dates, payments, and integrations with core financial systems.

What You Will Do

• Provide day-to-day functional support for the Lucernex platform, including incident triage and issue resolution
• Configure and maintain Lucernex modules supporting lease administration, site management, and financial processes
• Monitor application performance, lease data accuracy, and financial integrity
• Perform root cause analysis and implement sustainable fixes for system and data issues
• Support lease lifecycle activities, including lease setup, amendments, renewals, terminations, and critical date tracking
• Ensure accuracy of lease accounting outputs, including rent schedules and integration to downstream systems (e.g., GL)
• Partner with stakeholders to deliver system enhancements, process improvements, and automation opportunities
• Support UAT, releases, and go-live readiness for system changes and upgrades
• Develop reporting and dashboards to provide insights into lease portfolio, obligations, and key dates

What We Are Looking For

• Strong experience supporting lease administration, real estate systems, or financial systems
• Understanding of lease accounting principles (e.g., IFRS 16 / ASC 842)
• Experience with incident, problem, and change management in a production support environment
• Ability to translate business requirements into system configurations and workflows
• Experience supporting UAT, defect management, and release cycles
• Understanding of system integrations and data flows, particularly between lease systems and ERP/GL platforms

What You Will Bring

• 5+ years of experience in application support, preferably with Lucernex or similar lease/real estate management platforms (e.g., CoStar, Visual Lease, Nakisa)
• Hands-on experience with lease administration, critical date management, and financial data handling
• Strong problem-solving and analytical skills with attention to data accuracy and controls
• Ability to analyze data discrepancies, system logs, and integration issues
• Experience working in structured service management environments (ITIL or similar)
• Bachelor’s degree in Business, Finance, Information Systems, Real Estate, or equivalent

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.

Preferred Qualifications:

• Experience in retail sales or customer service.
• Knowledge of visual merchandising techniques.
• Ability to motivate a team and drive sales performance.

We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems.

As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.

• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.

• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.

• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.

• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.

• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.

• Familiarity with SaaS concepts and architecture.

• Experience with API design and development, including RESTful APIs. • Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.

• Experience with version control systems, such as Git.

• Strong problem-solving and analytical skills, with keen attention to detail. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.

As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth. 

·      Support and fix issues in the IT infrastructure, end-user devices and applications.

·      Manage tickets and provide helpdesk support.

·      Perform desktop troubleshooting for end users.

·      Aid with remote computer deployments.

·      Install and maintain network infrastructure.

·      Provide support for Azure/AWS/Google Cloud resources.

·      Handle support escalations.

Develop and document SOPs to streamline support processes

Desired Candidate:

● Excellent written and oral communication skills
● Strong vocabulary along with impeccable spelling and grammar
● Understanding of what makes content compelling especially web content or blogs
● Good analytical skills and an ability to present information in a proper format
● Passionate about interacting with students and colleges to gather unique information
● Ability to write interesting, relevant content

Key Functions:

● Create new text and video content for our app and website
● Moderate reviews and other user generated content submitted by millions of users
● Increase key performance metrics like time on page and bounce rate
● Reach out to students and colleges to generate content which users need
● Work closely with technical team to improve consumption of content
Key skills: Content writing, primary and secondary research, moderation, web content creation

Responsibilities

• Translate functional requirements into technical design
• Interact with clients and internal stakeholders to understand the visulaisation and platform requirements in detail 
• Design, Develop and Deliver reusable components and front-end libraries
• Translate designs and wireframes into high quality code 
• Optimise components for maximum performance across a vast array of web-capable devices and browsers
• Work closely with QA team and ensure the application is bug-free

Candidate Requirements

• Strong knowledge for charts
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimisation
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good understanding of asynchronous request handling, partial page updates, and AJAX4Familiarity with browser testing and debugging

• 2+ years of experience with React
• Strong experience with React 16.8+ & React Hooks
• Strong experience with NodeJS & Express
• Proficiency in Typescript, AWS, Firebase, and MongoDB

You will be bringing:

• Extensive experience in HTML5, CSS, JavaScript, and front-end frameworks like ReactJS/ AngularJS
• Knowledge of new ES6 features (and actively uses them)
• Experience with popular React.js workflows such as Flux or Redux
• Experience in Redux data patterns and NgRx
• Experience working with server-client architecture projects, consuming JSON data from APIs
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment
• An open, growth mindset when giving and receiving feedback

You get extra points for:

• Being familiar with WebGL/ ThreeJS/ PixiJS