Program Advisor

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

 Urgent - Opportunity for Indian Candidates (Work from Home) 

Timings: 11.30 AM to 8.30 Pm 

Monday to Friday (full working 11.30 am to 8.30 pm)

Saturday (half working day 11.30am to 3.30 pm)

Sunday holiday

Only Telecalling (Sales)

Telesales for a Reputed Bank (Backend Team) : the work is to open a current account for the client companies (New and old companies). 

all training and study materials will be provided.

Calling Software will be provided.

Requirements:

Laptop or desktop with good speed Wi-Fi is mandatory. 

Degree Mandatory

Good communication is required. 

Language : English, Hindi (Both Must)

  Monthly Salary will be INR 25,000 (Minimum you need to close 4 orders per month), and if it goes above 4, your salary will be increased. 

Incentives for per client: Rs: 3500 (When u reach more than 4 clients)

Key Responsibilities

• Responsible for achieving both individual and team sales targets.
• Monitor team performance and ensure collective success.
• Conduct cold calling to generate leads and close deals.
• Assist clients with their grievances and ensure timely resolution
• Work across all three domains: Signal Services, Broking, and Copy Trading.
• Develop and implement new sales strategies to drive revenue generation.
• Research and explore global Forex & Comex markets for potential business growth.
• Ensure adherence to company policies, industry regulations, and compliance standards.
• Guide and mentor the team to enhance performance.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in a client-facing role, preferably in client success, account management, or customer service.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and other relevant tools.

Perks & Benefits:

• Overseas trip by the company
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition. 

Job title: React.js Developer 

Location: Gurugram (Onsite)

Notice: Immediate joiner 

Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.Identifying web-based user interactions.

• Developing and implementing highly responsive user interface components using react concepts.

• Writing application interface codes using JavaScript following react.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.

• Previous experience working as a react.js developer.

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

• Experience with user interface design.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Experience with browser-based debugging and performance testing software.

• Excellent troubleshooting skills.

• Good project management skills.

• Basic knowledge of Data Structure and Algorithm required

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support