Data Engineer

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Position Overview: We are seeking a talented and motivated ReactJS Intern to join our team for a 6-month full-time internship. This is a fantastic opportunity for someone with prior internship experience to deepen their knowledge and skills in ReactJS while working on cutting-edge projects.

Responsibilities:

• Collaborate with the development team to design, develop, and maintain web applications using ReactJS.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and contribute to the improvement of the codebase.
• Work closely with designers to implement user interfaces and user experiences.
• Assist in troubleshooting, debugging, and optimizing applications.
• Stay updated with the latest industry trends and technologies related to ReactJS.
• Contribute to the documentation of technical processes and workflows.
• Engage in team meetings and brainstorming sessions to contribute innovative ideas.

Requirements:

• Previous internship experience in a software development role.
• Knowledge of ReactJS and its core principles.
• Proficiency in JavaScript, HTML5, and CSS3.
• Familiarity with RESTful APIs and asynchronous request handling.
• Understanding of modern front-end build pipelines and tools.
• Experience with version control systems, preferably Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a collaborative team environment.
• Strong communication skills and the ability to articulate technical concepts clearly.

Nice to Have:

• Understanding with state management libraries like Redux or Context API.
• Knowledge of TypeScript and its integration with ReactJS.
• Familiarity with front-end testing frameworks and tools (e.g., Jest, Enzyme).
• Understanding of responsive design principles and mobile-first development.
• Experience with CSS preprocessors like SASS or LESS.

What We Offer:

• Hands-on experience with real-world projects and modern technologies.
• Mentorship and guidance from experienced professionals.
• A collaborative and inclusive work environment.
• Opportunity to contribute to meaningful projects and make a real impact.
• Competitive stipend and potential for a full-time position upon successful completion of the internship.

About us :

Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.

Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

-Monthly traffic of over 300000 unique visitors

-12794 software listed across 425 categories

-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Job description

-Develop and manage client portfolios
-Sustain business growth and profitability by maximizing value
-Analyze customer data to improve customer experience.
-Hold product demonstrations for customers.
-Responsible for managing renewals.
-Improve onboarding processes.
-Evaluate and improve tutorials and other communication infrastructure.
-Responsible for generating revenue through dropped customers
-Maximize revenue through up-selling.
-Mediate between clients and the organization.
-Handle and resolve customer requests and complaints.
-Minimize customer churn.
-Aid in product design and product development.

Requirements

 -Highly organized and able to multi-task.

-Self-driven and proactive nature.

-Excellent communication and interpersonal skills.

-Demonstrate leadership qualities.

-High computer literacy and ability to learn new software.

-Knowledge of customer success processes.

-Experience in document creation.

Urgent Hiring!!!

We are looking for a 2D Animator/ Motion Graphic Designer

Job Description:

• Motion Graphic Artist with experience to develop our company's overall layout and production animation.
• Motion Graphic Artist: Photoshop / After Effects / Illustrator. Take the design brief to record requirements and needs.
• Think creatively and develop innovative concepts and animation.

Openings: 3 positions (Females only)

Experience: 0.6 to 2 years

Location: Surat (onsite & full-time only)

Role: Business Development Executive

Experience: 1-4 years

Location: Hyderabad (Initially remote)

Technovert, it’s not a typical IT services firm. We love solving problems by harnessing the power of technology. We must credit our two successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

This role is open with Saketa – a Technovert company. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services. 

This role requires overseeing sales in the assigned region and working to grow the customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships.

Core Functions:

Understanding & Validation: Understand Saketa offerings clearly in order to effectively communicate with prospects, know and understand the assigned territory, validate and Manage assigned Target Accounts on CRM

Prospection & Qualification of lead: Effective Prospecting (via cold calling, inbound calls, emailing, and networking), to map an account and understand Microsoft footprint within through engaging IT teams/LOB and others at different levels (CXO to Admin), Profiling - Tech Influencer, Recommendation/ Middleman and Decision maker, tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation), qualify by BNTD (Budget – Need – Timelines – Decision Makers)

Handling the entire sales cycle: Present Saketa value prop over telecon and web sessions to CXO, VP/Director, LOB Managers as per the account profiling, Engage Sales team / Support Team as and when needed. Working with internal teams to get SOW/Proposals in line with client discussions. Negotiation/Closure, Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and driving new opportunities.

Must-Have:

• 1-4 years of work experience in inside sales and cold calling.
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• A learning mindset and the right attitude will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is mandatory. 

Nice to have:

• Prior work experience in SaaS product companies in domains relevant to Microsoft.
• A proven track record of consistency in overachieving targets.

Qualification:

• Graduate degree in any stream
• 1-4 years of experience in IT / Inside Sales in North America
• Excellent communication skills and ability to drive prospect calls
• Organized, disciplined, and a Hunter attitude
• Open to work in different shifts/regions.

Primary responsibilities::

• Participate as a member of a mobile development team.
• Become a subject matter expert in the mobile channel.
• Design and deliver high quality mobile applications
• Review and approve all mid-level design documentation.
• Ensure that detail design documentation is competed, reviewed, and approved, as required.
• Conduct or participate in code review sessions to ensure quality and performance.
• Support the system integration and user acceptance testing resources. Provide timely defect analysis, remediation, and reporting.
• Review security testing reports/results and remediate potential vulnerabilities in a timely manner.
• Stay abreast of emerging technologies or trends that could impact the mobile channel.

Required Skills/Qualifications::

• Design, develop and implement cohesive, highly-usable features and improvements to our existing native iOS applications.
• Design and develop new native mobile applications, as required.
• Knowledge with performance and memory tuning tools.
• Knowledge in implementing unit tests.
• Proficient understanding of code versioning tools such as GIT.
• Strong knowledge of Objective-C, Swift, iOS SDK/Frameworks, REST APIs, JSON.
• Knowledge translating product requirements into design specifications.
• Debugging and problem solving skills.
• Understanding of MVVM and MVC development pattern.
• Ensure quality software is delivered with minimal defects and no go live critical issues. Knowledgeable of unit and automation testing tools

Website - https://praxinfo.com/">https://praxinfo.com/