11+ Salesforce development Jobs in Kolkata | Salesforce development Job openings in Kolkata

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
•  

System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

Position – A3 (Process Associate) – Multiple Opening

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

 

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

 

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

 

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

 

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

 

Principal Software Engineer

 

Opportunity in this role / Why should you join here?

 

You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.

 

You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.

 

Requirements:

 

• Bachelor's degree in Computer Engineering/Computer Science or related field
• At least 6+ years of experience with at least 4 years of software application design experience
• Strong analytical and problem solving skills
• A full stack generalist with experience in both front-end and back-end technologies
• Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
• Experience in JavaScript frameworks like Angular, React, NodeJS
• Passion for delivering products end-to-end, from ideation to implementation
• Proven experience building complex web applications and micro services
• Strong experience with Spring Boot stack (spring cloud, spring-data)
• Extensive experience in developing and consuming REST APIs
• Experience in PHP is a plus advantage

 

 

Responsibilities:

 

• Participate in design reviews and recommend improvements
• Provide technical guidance in software design and development activities
• Recommend new technologies to ensure quality and improve productivity
• Support in all phases of SDLC and ensure delivery of high-quality products
• Analyse business requirements and design/develop most effective technical solution
• Analyse and troubleshoot application issues in a timely fashion
• Work with other engineers in planning, prioritising and executing assigned tasks within deadlines

x• Work with QA team in preparing test cases and assist in automation

• Mentor other Engineers as and when required
• Assist in maintenances and upgrades of existing software applications
• Assist in risk assessment and mitigation activities.
• Assist in technical audits and make sure to implement audit recommendations.

Designation: Associate, Senior Asociate
Experience: 3 to 6, 6 to 9

Skills:

Looking for candidate  with full stack development experience.

Required Skills:

                Dot Net Programming-C# .Net,MS SQL Server,ASP.NET MVC Domain Skills-

                Dot Net Framework,WCF,ASP.NET,ANSI SQL,ADO.NET,.Net Programming-VB .Net, Technology .NET

We are looking for PHP Developer (immediate joiner)

Job Summary

• Must be proficient in PHP, MySQL, Laravel, Codeigniter, Core PHP
• Min 4 yr exp.
• Should have knowledge with PHP, laraval, MySQL, CSS, HTML, Javascript, AJAX. Core PHP, WordPress etc
• Should have excellent written and verbal communication skills (English).
• Must have the capacity to work independently and also as a part of a team.
• Must have dedication and commitment towards work and time.

 

Responsibilities and Duties

• Able to grasp requirements quickly.
• Understand requirements and drive projects with high-quality output.
• Should be a team player and bring positive influence within the team
• Ensuring high-performance and availability and managing all technical aspects of the project
•  

Qualifications and Skills

• Educational Qualification: Bachelor's (Preferred)
• Good communication
• Team work understanding

 

Note:-Work From Office only

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Good experience as sales development/ inside sales representative.
 Hands-on experience with multiple sales prospecting techniques like cold
calling, cold emailing, and social outreach.
 IT Service selling background
 Hands-on with email campaign tools
 Excellent communication and negotiation skills
Build long-term trusting relationships with prospects
 Proactively seek new business opportunities in the market
 Set up meetings or calls between (prospective) customers and solutions
team/Sales / BU
Contact target businesses, identify opportunities, qualify leads, and schedule
meetings for the North American Sales team
• Collaborate with sales team to develop and penetrate new accounts
• Collaborate with the marketing team to follow up on content marketing
campaigns
• Enter, update, and maintain Salesforce CRM information on leads, prospects,
and opportunities.
• Leverage ZoomInfo and other marketing databases to identify leads.
Experience in direct lead generation for North American B2B customers
• Excellent interpersonal, presentation, and communication skills (both written
and verbal)
• Proven cold-calling and appointment-setting skills including planning and
organizing
• Ability to quickly develop rapport and professional relationships with prospects
Superior listening, verbal, and written skills. Ability to understand prospects & engage them with clear messaging via email, social, and other online channels. 

 

• Strong professional experience in programming primarily around C#, SQL Server. 
• Focus on MVC, Jquery. 
• Strong experience in Design Patterns, Multithreading, OOPS concept. 
• Strong debugging skills.  
• Strong database programming skills.  
• Experience with JavaScript, jQuery, and other related front-end web technologies.  
• Should have strong HTML, CSS & UI Development knowledge. 
• Passionate about building high-quality systems with software implementation best practices. 
• Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory). 
• Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core. 

Develop and implement integrated digital marketing and lead management programs for various digital channels including email, paid social/search. · Create Monthly Plan for Social Media Platforms · Manage the implementation, tracking and measurement of the campaigns · Brief and oversee the work of the team such as designers, Copy Writer, Social Media Manager, who will deliver much of the campaign activity. · Work within a budget and report any overspend. · Write, edit and proofread copy for promotional materials within marketing campaigns · Ensure that the organisation’s brand and identity is adhered to in campaigns and in all communication channels · Deliver regular reports of campaign results. · Maintain regular measurement of the effectiveness of the campaigns · Ensure accuracy of marketing information and provide formal sign off where ever necessary · Collect and use data to form new campaigns and the evaluation of existing campaigns · Take responsibility for the organization of any trade shows or exhibitions · Administer the website(s), and other Social Media Platforms · Keep abreast of current trends in marketing · Must have excellent conceptualization and editorial skills for social media content, ability to working with Visual Designers to deliver creative content · Bachelor/Master in Mass Communication, Marketing, Online Marketing; · Must have good command over English · MS Office programs · Experience 3-5 Years Preferred (Industry)

- 2-4 years of experience working on Python Environment. - Knowledge of relational databases, version control tools, and other development tools. - Strong interest in learning new skills/technologies and curiosity to explore various technologies. - Good team building skills. - Should have worked on one or more major Python web frameworks like Django, Flask. - Exp. with APIs development, integration of third-party APIs. - Ability to work on frontend technologies(HTML, CSS, JavaScript, jQuery, AJAX, Jinja2) is preferred.

Sr SharePoint Developer [8-10 Years] Designs, develops, documents, maintains, and provides portal customizations using SharePoint 2010/2013 Enterprise, SharePoint Designer, InfoPath, and other available tools to provide configuration of SharePoint’s native features. Implements solutions, in part or in whole, from full applications built completely within the SharePoint platform and assists implementing best use of web technologies in no-code solutions (Master Pages, HTML, CSS, JavaScript etc.) Implements out of the box (OOTB) SharePoint capabilities such as custom site solutions, custom web parts, design templates and custom content types. Maintains and enhances existing InfoPath forms as well as implements new forms as requested. Provides SharePoint administration, development, customization, system documentation, and support of customer requests through customer’s governance process. Designs, develops and implements new methods and procedures of the technical solution that meets the requirements of SharePoint-based projects. Designs may involve major and highly complex systems and architectures. Manages SharePoint permissions, analyzes and reports upon SharePoint usage and activity. Implements regular reviews, maintenance, management and configuration of SharePoint accounts and sites. Recommends solutions, establishes business case, and assists project manager and others in building acceptance of new proposed program modifications, methods, and procedures SKILLS REQUIRED:  CSS 3, HTML 5, JavaScript, jQuery, C#.NET, ASP.NET  Microsoft SharePoint Server 2010 and 2013 (Or Higher)  Microsoft SQL Server 2008 (Or Higher)  Microsoft SharePoint Designer 2013  Microsoft Visual Studio 2013 (Or Higher)  Familiarity with Agile development processes  Good analytical and problem-solving skills for design, creation and testing of programs  Good communication skills to interact with team members, support personnel, and provide technical guidance and expertise to customers and management  Ability to work in a self-directed work environment as well as a team environment SKILLS DESIRED / ADVANTAGE:  Experience in SharePoint Online and other Office 365 products.  Experience in JSOM, CSOM and SharePoint Online REST APIs  Experience in Microsoft Azure - Azure Active Directory and WebApps  Experience in Single Sign On concepts (like SAML 2.0, OpenID Connect and WS-Federation)