Account Manager

We’re hiring a Full Stack Developer (5+ years, Pune location) to join our growing team!

You’ll be working with React.js, Node.js, JavaScript, APIs, and cloud deployments to build scalable and high-performing web applications.

Responsibilities include developing responsive apps, building RESTful APIs, working with SQL/NoSQL databases, and deploying apps on AWS/Docker.

Experience with CI/CD, Git, secure coding practices (OAuth/JWT), and Agile collaboration is a must.

If you’re passionate about full stack development and want to work on impactful projects, we’d love to connect!

Data Engineer

Brief Posting Description:

This person will work independently or with a team of data engineers on cloud technology products, projects, and initiatives. Work with all customers, both internal and external, to make sure all data related features are implemented in each solution. Will collaborate with business partners and other technical teams across the organization as required to deliver proposed solutions.

Detailed Description:

·        Works with Scrum masters, product owners, and others to identify new features for digital products.

·        Works with IT leadership and business partners to design features for the cloud data platform.

·        Troubleshoots production issues of all levels and severities, and tracks progress from identification through resolution.

·        Maintains culture of open communication, collaboration, mutual respect and productive behaviors; participates in the hiring, training, and retention of top tier talent and mentors team members to new and fulfilling career experiences.

·        Identifies risks, barriers, efficiencies and opportunities when thinking through development approach; presents possible platform-wide architectural solutions based on facts, data, and best practices.

·        Explores all technical options when considering solution, including homegrown coding, third-party sub-systems, enterprise platforms, and existing technology components.

·        Actively participates in collaborative effort through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, release, and customer technical support.

·        Develops technical documentation, such as system context diagrams, design documents, release procedures, and other pertinent artifacts.

·        Understands lifecycle of various technology sub-systems that comprise the enterprise data platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations, and dependencies; understands and advises of optimal upgrade paths.

·        Establishes relationships with key IT, QA, and other corporate partners, and regularly communicates and collaborates accordingly while working on cross-functional projects or production issues.

Job Requirements:

EXPERIENCE:

2 years required; 3 - 5 years preferred experience in a data engineering role.

2 years required, 3 - 5 years preferred experience in Azure data services (Data Factory, Databricks, ADLS, Synapse, SQL DB, etc.)

EDUCATION:

Bachelor’s degree information technology, computer science, or data related field preferred

SKILLS/REQUIREMENTS:

Expertise working with databases and SQL.

Strong working knowledge of Azure Data Factory and Databricks

Strong working knowledge of code management and continuous integrations systems (Azure DevOps or Github preferred)

Strong working knowledge of cloud relational databases (Azure Synapse and Azure SQL preferred)

Familiarity with Agile delivery methodologies

Familiarity with NoSQL databases (such as CosmosDB) preferred.

Any experience with Python, DAX, Azure Logic Apps, Azure Functions, IoT technologies, PowerBI, Power Apps, SSIS, Informatica, Teradata, Oracle DB, and Snowflake preferred but not required.

Ability to multi-task and reprioritize in a dynamic environment.

Outstanding written and verbal communication skills

Working Environment:

General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. 

physical requirements:                     

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. 

Mental requirements:

Employee required to organize and coordinate schedules.

Employee required to analyze and interpret complex data.

Employee required to problem-solve. 

Employee required to communicate with the public.

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

• Knowledge of OO JavaScript
• 7.2. 10+ years hands-on experience with web development using
• HTML5, JavaScript (React, Preact.js, Redux, Redux, Vue.js,
• CSS3, SignalR, Socket.io)
• 7.3. Experience building responsive design layouts using a formal
• framework like Bootstrap and familiarity with best practices
• (web security concepts, ensuring browser & device
• compatibility, etc.)
• 7.4. Experience in creating secure pre-compiled script libraries.
• 7.5. Familiar with development and debugging tools for cross-
• browser issues
• 7.6. Experience integrating with RESTful APIs for server-side

Job Description:

We are seeking an experienced UX Designer with a passion for creating user-centric designs for mobile applications and gaming products in the Fintech industry. The ideal candidate will have experience designing addictive gaming products that engage users while remaining intuitive and easy to use. Additionally, the candidate should have an understanding of regulatory requirements related to financial products.

Responsibilities:

Design wireframes, mockups, and prototypes for new features and products in collaboration with product managers, engineers, and other stakeholders, with a focus on mobile applications and gaming products.

Conduct user research, and user testing, and analyze user feedback to inform design decisions and improve user experience.

Develop and maintain design guidelines, standards, and best practices to ensure a consistent user experience across all mobile products and features.

Work closely with the development team to ensure that designs are implemented accurately and that the user experience is optimized for performance and usability on mobile devices.

Collaborate with the marketing team to create designs that effectively communicate the value proposition and benefits of the product to the target audience on mobile devices.

Stay up-to-date with industry trends and developments to ensure our mobile and gaming products are competitive and innovative.

Ensure that designs comply with regulatory requirements related to financial products on mobile devices.

Requirements:

Bachelor's or Master's in Design, Human-Computer Interaction (HCI), or related field.

3+ years of experience in UX design, preferably in the Fintech and gaming industries.

Strong portfolio demonstrating proficiency in designing addictive gaming products that engage users while remaining intuitive and easy to use, with a focus on mobile applications.

Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.

Experience with user research methods and user testing.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Understanding of accessibility standards and guidelines.

Familiarity with regulatory requirements related to financial products on mobile devices.

A good addictive gaming product engages users by providing a sense of accomplishment, challenge, and progression. The product should have a clear goal and objective, with clear feedback on the user's progress towards achieving that goal. Additionally, a good addictive gaming product should be designed to keep the user engaged and interested through the use of rewards, incentives, and social elements.

If you are passionate about designing user-centric products for mobile applications and gaming products in the Fintech industry and deeply understand regulatory requirements related to financial products, we would love to hear from you!

Job Description:

We are looking for good JavaScript developers who are proficient with React.js. 

Responsibilities

• Developing new user-facing features using React.js.
• Have 2-4 years of experience.
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with data structure libraries (e.g., Immutable.js
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• A knack for benchmarking and optimization

• Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Writing reusable, testable, and efficient code with proper documentation. Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Integration of data storage solutions.
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards