Account Manager

Company Description

Anglerfox is a Software Development and Consulting Company with a focus on websites, e-commerce, and web-based Information Systems. We provide services in the implementation and distribution of business applications.

Role Description

This is a full-time remote role for a Senior PHP Developer. The Senior PHP Developer will be responsible for designing, coding and modifying websites, from layout to function, according to the company's specifications. Job duties will include, but not be limited to, writing well-designed, testable, efficient code and troubleshooting and debugging advanced software solutions.

Qualifications

• Back-End Web Development and Software Development skills
• Object-Oriented Programming (OOP) skills
• Advanced Front-End Development skills
• Advanced Programming skills
• Knowledge of the following languages: PHP, MySQL, HTML, CSS, JavaScript, AJAX, jQuery
• Experience with MVC frameworks (Laravel, CodeIgniter, etc.)
• Experience working with Core PHP
• Experience working with RESTful APIs
• Excellent debugging and troubleshooting skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Engineering or a related field

Candidates from Product Based companies preferred with IC roles

Candidates who have worked in 0-10 journey and passionate to that again

Ready to work in high growth enviornment

Job Requirements :

- 3+ years on Flutter, Overall 7 years plus

- Hands on and individual contribution on Syntax, Logic and Debugging

- Take ownership of the entire fintech application having 1M + users

- Recruit , train and manage Senior Developers (our most junior developers are 3+ years)

- Worked on latest android versions

- Hands on on Firebase, notifications, Google Maps, Sessions Management , Socket integration

- Good at Core Java and create own libraries

- Work Exp in Lead role in past companies

Experience with Flutter is a plus

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Role Summary:

Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.

Key functions & responsibilities:

· Communication & interaction with Project Manager to understand the requirement

· Dashboard designing, development and deployment using Tableau eco-system

· Ensure delivery within given time frame while maintaining quality

· Stay up to date with current tech and bring relevant ideas to the table

· Proactively work with the Management team to identify and resolve issues

· Performs other related duties as assigned or advised

· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character

· Contribute in dashboard designing, R&D and project delivery using Tableau

Experience:

· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.

· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.

Technology & Skills:

· Hands-on expertise of Tableau administration and maintenance

· Strong working knowledge and development experience with Tableau Server and Desktop

· Strong knowledge in SQL, PL/SQL and Data modelling

· Knowledge of databases like Microsoft SQL Server, Oracle, etc.

· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.

· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities

· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

• Experience in full-cycle recruiting
• Proficiency in recruitment software and social media recruiting techniques
• Proven ability to identify and attract top talent
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with candidates and hiring managers
• Knowledge of labor laws and regulations
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the travel or hospitality industry is a plus
• Professional certification in HR or recruiting is a plus
• Proven experience of 1-2 years
• Immediate joiner from the location of Noida and Delhi NCR only.

What you need to have:

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Role Summary/Purpose:

We are looking for a Developer/Senior Developers to be a part of building advanced analytical platform leveraging Big Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in resolving and influencing high-level decisions.

Requirements:

• The candidate must be a self-starter, who can work under general guidelines in a fast-spaced environment.
• Overall minimum of 4 to 8 year of software development experience and 2 years in Data Warehousing domain knowledge
• Must have 3 years of hands-on working knowledge on Big Data technologies such as Hadoop, Hive, Hbase, Spark, Kafka, Spark Streaming, SCALA etc…
• Excellent knowledge in SQL & Linux Shell scripting
• Bachelors/Master’s/Engineering Degree from a well-reputed university.
• Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time, and People effectively
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Ability to manage a diverse and challenging stakeholder community
• Diverse knowledge and experience of working on Agile Deliveries and Scrum teams.

Responsibilities

• Should works as a senior developer/individual contributor based on situations
• Should be part of SCRUM discussions and to take requirements
• Adhere to SCRUM timeline and deliver accordingly
• Participate in a team environment for the design, development and implementation
• Should take L3 activities on need basis
• Prepare Unit/SIT/UAT testcase and log the results
• Co-ordinate SIT and UAT Testing. Take feedbacks and provide necessary remediation/recommendation in time.
• Quality delivery and automation should be a top priority
• Co-ordinate change and deployment in time
• Should create healthy harmony within the team
• Owns interaction points with members of core team (e.g.BA team, Testing and business team) and any other relevant stakeholders