Account Manager

Strong in AI expereince is Mandatory

10+ years of experience in successfully building, deploying, and running complex, large-scale web or data products

● Experience in working with REST APIs, Machine Learning, Algorithms & AWS. 

● Full-stack Authority: Deep expertise with Javascript, Node.js, MySQL, and Python. You must have world-class expertise in at least one area but possess a solid understanding of the entire stack in a multi-tier environment. 

● Architectural Track Record: Has built at least two professional-grade products as the tech owner/architect and led the delivery of complex products from conception to release. 

● Program Management Skills: Ability to estimate complex projects accurately, manage stakeholder expectations, and hold the team accountable to deadlines. 

● Creative Engineering: A creative mind with an uncanny sense of design thinking and principles. 

● Values: Most importantly, the kind of values you have as a person. 

● Familiar with visualization libraries and database technologies.

 ● Your reputation in the technology community within your domain. 

● Your participation and success in competitive programming. 

Bachelor’s or Master’s degree in Computer Science or IT (B.E / B.Tech / M.Tech / M.S) from premier institutes..

We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation. 

Job Description

About the Role

We are seeking an experienced and hands-on Lead AI Engineer with 8-9 years of experience in developing, fine-tuning, and deploying machine learning and deep learning models, including Generative AI systems. The ideal candidate will have strong expertise in classification, anomaly detection, and time-series modeling, along with deep experience in Transformer-based architectures and modern LLM ecosystems.

This role requires technical leadership, architectural decision-making, and mentoring of AI engineers, while actively contributing to building scalable AI solutions. Expertise in model optimization, quantization, and Retrieval-Augmented Generation (RAG) pipelines is highly desirable.

Responsibilities

• Lead the design, development, and deployment of ML and deep learning models for classification, anomaly detection, forecasting, and natural language understanding tasks.
• Architect and build scalable AI and Generative AI solutions, including RAG pipelines for document search, Q&A, summarization, and enterprise knowledge systems.
• Design, train, and fine-tune deep learning models including RNNs, GRUs, LSTMs, and Transformer architectures (e.g., BERT, T5, GPT).
• Drive the fine-tuning and adaptation of large language models (LLMs) using techniques such as Supervised Fine-Tuning (SFT) and Parameter-Efficient Fine-Tuning (PEFT) methods like LoRA or QLoRA.
• Apply model optimization techniques such as quantization, pruning, and efficient inference strategies to improve latency and reduce compute and memory footprint in production systems.
• Define and implement evaluation frameworks, track model performance, monitor model drift, and drive continuous model improvement.
• Lead collaboration with data engineering, backend, platform, and DevOps teams to productionize AI solutions using scalable infrastructure and CI/CD pipelines.
• Provide technical mentorship and guidance to junior and mid-level AI engineers and contribute to best practices in ML engineering.
• Ensure clean, reproducible code, maintain experiment tracking, documentation, and version control of models and datasets.
• Stay up to date with the latest advancements in LLMs, Generative AI, and AI infrastructure, and help drive adoption of new technologies.

Required Skills & Qualifications

• 8-9 years of hands-on experience in machine learning, deep learning, or data science roles.
• Strong programming expertise in Python and ML/DL libraries such as scikit-learn, pandas, PyTorch, and TensorFlow.
• Deep understanding of machine learning algorithms, deep learning architectures, and sequence/NLP modeling techniques.
• Extensive experience with Transformer models and open-source LLM ecosystems (e.g., Hugging Face Transformers).
• Hands-on experience building Generative AI applications and RAG-based systems using frameworks such as LangChain or LlamaIndex.
• Experience with model optimization and quantization techniques (dynamic/static quantization, INT8, etc.) for efficient inference.
• Strong understanding of embeddings, vector databases, and retrieval systems (e.g., FAISS, Pinecone, Azure AI Search).
• Experience with model evaluation, monitoring, and performance optimization in production environments.
• Familiarity with containerization (Docker), experiment tracking (MLflow), and CI/CD pipelines.
• Proven ability to lead technical initiatives and mentor engineering teams.

Preferred Qualifications

• Experience fine-tuning LLMs using SFT, LoRA, or QLoRA on domain-specific datasets.
• Exposure to MLOps platforms such as SageMaker, Vertex AI, or Kubeflow.
• Experience with distributed data processing frameworks like Spark and workflow orchestration tools such as Airflow.
• Contributions to research papers, technical blogs, patents, or open-source projects in ML, NLP, or Generative AI.
• Experience designing enterprise-scale AI platforms or AI-powered products.

JD for Senior Software Engineer : 

We are seeking an experienced and highly skilled Expert Software Developer with a strong proficiency in ASP .Net, .Net Core, and SQL Server. The ideal candidate should possess exceptional SQL knowledge, capable of working with large schemas, designing complex queries, and proficiently architecting highly scalable web and mobile applications. A desire to learn or existing knowledge of MAUI or Xamarin.Forms is highly valued. The candidate should also have a solid understanding of CI/CD processes using tools like GitHub Actions or equivalent. Beyond technical expertise, this role entails mentoring and coaching junior team members, actively participating in solution design, and contributing to the technical evolution of our projects.

Responsibilities:

• Utilize your expertise in ASP .Net, .Net Core, and SQL Server to design, develop, and maintain robust web and mobile applications.
• Demonstrate mastery in handling large schemas and crafting complex queries for optimal performance.
• Architect scalable solutions that meet the requirements of web and mobile applications.
• Stay updated with the latest industry trends and technologies, with enthusiasm to learn MAUI or Xamarin.Forms.
• Implement and improve CI/CD pipelines using GitHub Actions or equivalent tools.
• Collaborate with cross-functional teams including designers, product managers, and other developers to drive project success.
• Mentor and coach junior team members, sharing your technical knowledge and best practices.
• Contribute to architectural discussions and assist in designing innovative solutions.
• Participate in code reviews, ensuring code quality, performance, and adherence to best practices.
• Troubleshoot and debug issues, providing timely resolutions to technical challenges.
• Stay proactive in identifying opportunities for process improvement and technical optimizations.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• Expertise in ASP .Net and .Net Core, with a proven track record of building and deploying web and mobile applications.
• Strong proficiency in SQL Server, including experience with large schemas and complex query optimization.
• Experience in designing and architecting highly scalable applications.
• Knowledge or enthusiasm to learn MAUI or Xamarin.Forms is desired.
• Proficiency in CI/CD processes using tools like GitHub Actions or equivalent.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• 8 to 12 years of professional software development experience.
• Strong teamwork and communication skills, with an ability to collaborate effectively in a cross-functional environment.
• Prior experience in mentoring and coaching junior team members.
• Adaptability and willingness to learn new technologies and frameworks.
• A portfolio of past projects and contributions to showcase technical expertise.

Exp- 8 to 12 yrs

Immediate joiners required

Excellent communication skills are required, With international client experience.

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

• Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
• Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
• Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
• CMS: Website migration, Domain configuration, Website management, Traffic analytics

Leverage all Hubspot features effectively; this includes:

• Import/export of data (contacts/companies/deals)
• Data segmentation
• Creating active and static lists
• Data normalization
• Email Marketing using HubSpot (newsletters, promotional, services)
• Creating deal stages and pipeline
• Create conversation inbox
• Lead Generation implementation
• Creating emails (content, design, and automation)
• Creating Landing pages (content, design & development, and automation)
• Creating workflow & sequences
• Creating chatbots/chat flows
• Creating Reports and dashboard
• Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
• Own and execute automated Hubspot email and multi-channel campaign
• Setting up and maintaining triggers and workflows
• Segment and analyze prospect database to target campaigns
• Own the lead scoring and manage the handover to sales of leads for prospecting
• Ensure data about lead quality and results is captured and utilized for subsequent processes
• Brainstorm and develop email marketing strategies and test their success and key metrics
• Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
• Creation of required landing pages, email templates for activity
• Accountable for tracking and reporting on results from demand generation campaigns
• Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
• Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
• Work closely with the sales team on strategies for customer acquisition and retention
• Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.

• At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
• Ability to learn new processes quickly, and pivot as needed
• A passion to stay current with issues and trends in digital marketing
• Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
• Excellent analytical, organizational & troubleshooting skills
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Good in data analysis and reporting
• Customer Journey Mapping experience
• Hubspot Certified
• Experience in WordPress CMS

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

We are looking for a skilled Full Stack Developer with experience with ReactJS, Nodejs/Express, working exposure to NoSQL, AWS and Python who will be responsible for developing and designing web applications for our company. In order for you to succeed in this role, you will need to be proficient in JavaScript, HTML, CSS, and have solid knowledge and experience in programming applications.

Responsibilities:

• Build the front-end of applications through appealing visual design
• Design client-side and server-side architecture
• Design, develop and manage well-functioning databases and applications
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software
• Ship code quickly and iteratively every day working with large real world datasets.

Requirements:

• Proficient in Javascript (React/Angular/Vue) Preferable good experience with Nodejs, Express)
• Bachelor degree in Web development or related field, or relevant experience.
• Solid knowledge and experience in programming applications.
• Proficient in NoSQL (MongoDB) and SQL (MySQL, Postgres)
• Dedicated team player.
• Ability to thrive in a fast-paced environment.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• High degree of independent judgment.
• Able to solve complex problems.
• Experience with Python, RoR and/or PHP desired.