
Should have good knowledge in Magento 2

About Crescentek
About
We are the leading online marketing firm that enables you to get huge return on your investment. Our main objective is to provide unique website design to our valuable customers that will definitely make their business extraordinary from the entire crowd. Wherever you may be located, we will create website for you or help you to redesign your present website so that it looks more professional.
Our Mission Value
Our Mission is built on underpinnings that spell transparency and dedication. While we firmly believe that dedication is not what you expect of us, but what we can give to you, we do it in the most visible way - not behind your back. All our strategies and techniques that would be employed for raising your ranking will never be shrouded in any deceptive veil but would be conducted in an honest straightforward fashion. That's precisely why most our clients have stopped being clients; they have become friends. Even though we have not given birth of their Brands but we have reared them to maturity
Our Support
We are available 24*7 for our clients. We work with you so that your website explains about your products and services and improve marketing strategy. We are always there to offer right solution for all our client's requirements
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Job Description for Customer Support Executive (Voice & Non-Voice)
Job Profile: Customer Support Executive (Voice & Non-Voice)
Position: Customer Support – Voice & Non-Voice Process
Location: Bangalore
Job Mode: Work From Office
Notice Period: Immediate Joiners Preferred
Shifts: Rotational shifts
Compensation: ₹20,000–₹28,000 CTC
Job Description
We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.
Job Responsibilities
- Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
- Provide timely and accurate support, address customer concerns, and ensure satisfaction.
- Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
- Record and update customer interactions in the CRM system accurately.
- Adhere to company policies, attendance, and quality standards while working in rotational shifts.
Eligibility Criteria
- Education: Graduate in any discipline.
- Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
- Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
- Languages: Proficiency in English and Hindi or a South Indian language.
- Availability: Immediate joiners preferred.
- Work Schedule: 6 days a week, 1 day rotational off.
Basic requirements
1. Good understanding of react and react native.
2. Best practices in react along with knowledge of functional components.
3. Good understanding of hooks and other react patterns.
4. Solid understanding of basic programming concepts and data structures.
5. Experience with global state management like redux and context.
6. Using 3rd party libraries for rest api and other standard procedures.
7. Have experience writing react native code with typescript.
Good to have skills
1. Have worked on media intensive apps (video, images and audio).
2. Have experience with building high quality reusable custom components.
3. Experience with animation libraries like animated or reanimated.
4. Have a good understanding of TypeScript classes, interfaces, generic types,
and other typing patterns in TypeScript.
5. Experience with building and deploying apps to iOS App store/Google Play.
6. Have previous experience of working with firebase.
7. Have an eye for creating pixel perfect design with optimised animations.
8. Experience of working with realtime systems like socket.io
9. Fair understanding of how react native/native apps work under the hood and
how React ecosystem sits on top of native app architecture.
10.bonus points if you have previous experience with native android /iOS
development.
11. Double bonus points if you have created native bridges for android and iOS in react native before.
Other required qualifications
1. Minimum 1.5-2 years of relevant experience developing React applications.
2. Proven ability to work alone and with teams in a dynamic, multicultural
environment.
3. Strong oral and written communication skills in English.
4. Good understanding of documentation and able to write documentation of
given tasks.
5. Understand Agile base deployment process, take full responsibility for a given
task, and dedicatedly work based on given timeliness
6. Ability and interest in sharing knowledge, mentoring others, presenting work,
and reviewing the work of others.
Full Stack Architect
Job Sector: IT, Software
Job Type: Permanent
Location: Chennai
Experience: 10 - 20 Years
Salary: 15 - 35 LPA
Education: Any Graduate
Notice Period: Immediate
Key Skills: ReactJS, NodeJS, Angular
Contact at triple eight two zero nine four two double seven
Job Description:
Requirements
As the expectation from the candidate would be to develop, architect and work with different stakeholders in the organization, most of the skillset mentioned below is a must have.
- Overall 10+ years of experience in the IT industry.
- Full Stack Senior Developer/Architect with extensive knowledge in, at least 2 programming language such as JavaScript, C#, Java, Python, Go etc.
- Experience in any one of the Frontend JavaScript frameworks; ReactJS, Angular, VueJS.
- Experience in building and managing scalable high availability RESTful services using frameworks like NodeJS, .NET Core etc.
- Experience in RDBMS and NoSQL database technologies like SQL Server, MongoDB, DynamoDB etc.
- Extensive experience in web fundamentals like HTML 5 and CSS 3.
- Should have understanding of Containerisation with Kubernetes or Docker.
- Familiar with Test Driven Development and CI/CD pipelines (GitLab, Jenkins).
- Experience in different AWS Cloud Services like ECS, EKS, S3, EC2 etc is good to have.
- Working knowledge of source code repository Git.
- Understanding of how to build performant, decoupled, testable, maintainable code.
- Ability to understand business requirements and translate them into technical requirements.
Good written and verbal communication skills.
- Minimum 3 years of frontend development experience using React JS.
- Minimum 3 years of backend development experience using Node JS or .NET Core .
Essential Functions (Listen>>Create>>Engage) -
● Write targeted content for C-Suite individuals & Founders.
● Develop website content & social media content with well-researched & engaging content
● Develop and manage supporting marketing programs and tools with a robust content calendar
● Analyze customer insights, industry insights, consumer trends, market analysis, competitors and
marketing best practices to build successful and consistent content pieces
● Develop thought leadership with a strategic and operational focus
● Upgrade website content with relevant content
● Execute email, and newsletter content development to nurture communities
Who are you?
To be successful in this role, you:
● Have 2-4 yrs of experience in content marketing, preferably in B2B or Finance
● Are creative, curious and enthusiastic
● Have a strong entrepreneurial spirit and the ability to creatively think and hustle to achieve goals
● Are a learner; As this is a new technical domain or preferably belong to a finance background
● Have a high sense of ownership and can continuously reinvent and improve how to do things
● Keep abreast with the latest trends, Identify industry trends, insights, and changes in UI/UX and digital
marketing
● Have exceptional analytical and research skills
What You’ll Love About Us
Our culture:
Complete autonomy and authority is given to each team member who is ready to take complete
ownership of their expertise to make the best decisions for the company. We believe in a diverse and
inclusive environment where all can achieve their full potential, leading to company, customer, and
community success.
Our benefits and perks:
We offer competitive compensation, including industry-leading maternity and paternity leave, wellness
programs, remote working, leave flexibility and work time flexibility.
3+ years of experience with development in JAVA technology.
Strong Java Basics
SpringBoot or Spring MVC
Hands-on experience with Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
Proficient in REST API development
Messaging Queue (RabitMQ or Kafka)
Microservices
Any Caching Mechanism
Good at problem-solving
Good to Have Skills:
4+ years of experience in using Java/J2EE tech stacks
Good understanding of data structures and algorithms.
Excellent analytical and problem-solving skills.
Ability to work in a fast-paced internet start-up environment.
Experience in technical mentorship/coaching is highly desirable.
Understanding of AI/ML algorithms is a plus.
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
Job Description:
● At least 4 to 8 years of experience in software quality assurance manual testing
● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test harness.
● High degree of initiative with a passion for learning technology.
● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS.
● Must be competent enough on API testing using Rest Assured and Postman.
● Performance testing experience with relevant automation and monitoring tools (e.g., JMeter, load runner).
● Responsible for coming up with and executing scale tests, performance, and longevity tests.
● Must have testing experience on cloud-based platforms and working knowledge on integration testing using CI/CD pipelines.
● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz.
● Cosmos Db, Cassandra, MongoDB.
● Should have strong fundamental understanding of network topology and the TCP/IP stack and working knowledge of load balancing methods and deployment architecture
● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines
● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.
● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers.
● Perform daily smoke tests of game builds, using the build computer and the install scripts.
● Run through and write test plans for existing and new features. Become familiar with the project design by closely reading project documentation and reaching out regularly to our team of game developers.
● Verify that identified bugs are fixed in the database.
● Identify and bug new issues that occur in the HMD and tablet interface.
● Build on your own fundamental QA skills by learning the specifics of game development QA for mobile devices, VR headsets, and experimental technology.
● Engage in continuous improvement of the QA process.
● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed
Job Responsibilities
Design and build from cloud-based products and services with massive scale and reliability Write clean and modular code primarily in Python to create multi tenant microservices Terabyte scale data per month with SLA end to end latency and tenant fairness
Build CICD based software development model with end-to-end ownership of code delivery - starting from design/architecture, coding, automated functional/integration testing and operating/monitoring the service in production.
Use relevant technologies and cloud services like Kafka, Redis, Mongo, RDS, Spark Streaming, Redshift, Airflow to build highly performant and scalable distributed systems
Design and develop data schema and access layer to optimally store and retrieve data
Stay up to date with the latest developments in cloud computing and incorporate relevant learnings to both product features and product architecture.
Preferred Qualifications
BS/Btech (Btech Preferred) in Computer Science, Computer Engineering, Information Technology
Preferred Technical Skills:
2- 6 years of software development experience with enterprise-grade software. Must have experience in building scalable, high-performance cloud services Expert coding skills in Python, Django
In Depth experience in AWS is mandatory
Expertise in building scalable event based asynchronous systems based on the microservices architecture
Experience working with docker and kubernetes
Experience with databases such as MongoDB, Redis, RDS, RDF, Graph DB, SPARQL etc. Experience with messaging technologies such as Kafka, Pulsar, SQS
Must have expertise in building REST APIs
Strong object-oriented designing and programming experience Experience in cloud object stores: S3, Cloud Storage, Blobs, etc. Desired Technical Skills:
Open source committer in related areas like cloud technologies, kubernetes, database etc Additional Skills
Great written and verbal communication
Ability to work geo distributed cross functional group







