Process).Process - Inbound Voice Process B2B.
Requirement: Candidates with experience in website selling campaign are preferred./ Fresher candidates with
fluency in english communication can also apply.
Timing: Morning Shift(10:00am-7:00pm)Night Shift (8:00pm-5:00am)5 Days working.SATURDAY & SUNDAY Fixed OFF.
Shubham Vishwakarma
Full Stack Developer - Averlon
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JavaThe Knowledge Graph Architect is responsible for designing, developing, and implementing knowledge graph technologies to enhance organizational data understanding and decision-making capabilities. This role involves collaborating with data scientists, engineers, and business stakeholders to integrate complex data into accessible and insightful knowledge graphs.
Work you’ll do
1. Design and develop scalable and efficient knowledge graph architectures.
2. Implement knowledge graph integration with existing data systems and business processes.
3. Lead the ontology design, data modeling, and schema development for knowledge representation.
4. Collaborate with IT and business units to understand data needs and deliver comprehensive knowledge graph solutions.
5. Manage the lifecycle of knowledge graph data, including quality, consistency, and updates.
6. Provide expertise in semantic technologies and machine learning to enhance data interconnectivity and retrieval.
7. Develop and maintain documentation and specifications for system architectures and designs.
8. Stay updated with the latest industry trends in knowledge graph technologies and data management.
The Team
Innovation & Technology anticipates how technology will shape the future and begins building future capabilities and practices today. I&T drives the Ideation, Incubation and scale of hybrid businesses and tech enabled offerings at prioritized offering portfolio and industry interactions.
It drives cultural and capability transformation from solely services – based businesses to hybrid businesses. While others bet on the future, I&T builds it with you.
I&T encompasses many teams—dreamers, designers, builders—and partners with the business to bring a unique POV to deliver services and products for clients.
Qualifications and Experience
Required:
1. Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
2. 6-10 years of professional experience in data engineering with Proven experience in designing and implementing knowledge graph systems.
3. Strong understanding of semantic web technologies (RDF, SPARQL, GraphQL,OWL, etc.).
4. Experience with graph databases such as Neo4j, Amazon Neptune, or others.
5. Proficiency in programming languages relevant to data management (e.g., Python, Java, Javascript).
6. Excellent analytical and problem-solving abilities.
7. Strong communication and collaboration skills to work effectively across teams.
Preferred:
1. Experience with machine learning and natural language processing.
2. Experience with Industry 4.0 technologies and principles
3. Prior exposure to cloud platforms and services like AWS, Azure, or Google Cloud.
4. Experience with containerization technologies like Docker and Kubernetes
About the Role :
Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.
This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.
Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.
Key Responsibilities :
• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.
• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.
• Manage several chat conversations at the same time without letting quality slip.
• Escalate complex or technical issues to the relevant team and follow up until they are resolved.
• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.
• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.
• Record conversations accurately and keep customer information up to date.
• Share recurring problems and customer feedback with the product and support teams.
• Help improve our help center by suggesting or drafting support articles.
Required Skills (Must-Have) :
• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.
• Good typing speed and accuracy (around 35-40 words per minute or higher).
• Strong reading comprehension to quickly understand what a customer needs.
• A patient, empathetic, and customer-first attitude.
• Ability to multitask and stay organized while handling multiple chats.
• Comfort using computers and web-based applications.
• A quick learner who can pick up our product and processes.
• Fresher to 1 year of experience (customer support internships count).
Good to Have :
• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.
• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).
• Ability to communicate in Hindi or other regional languages.
• Any prior customer support, BPO, or internship experience.
What We Offer :
• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.
• Structured onboarding and full product training - no prior experience needed.
• A supportive team and a clear path to grow into senior support, QA, or customer success roles.
• Work mode: On-site.
• Shift: Rotational.
Must Have Skills:
- Solid Knowledge on DWH, ETL and Big Data Concepts
- Excellent SQL Skills (With knowledge of SQL Analytics Functions)
- Working Experience on any ETL tool i.e. SSIS / Informatica
- Working Experience on any Azure or AWS Big Data Tools.
- Experience on Implementing Data Jobs (Batch / Real time Streaming)
- Excellent written and verbal communication skills in English, Self-motivated with strong sense of ownership and Ready to learn new tools and technologies
Preferred Skills:
- Experience on Py-Spark / Spark SQL
- AWS Data Tools (AWS Glue, AWS Athena)
- Azure Data Tools (Azure Databricks, Azure Data Factory)
Other Skills:
- Knowledge about Azure Blob, Azure File Storage, AWS S3, Elastic Search / Redis Search
- Knowledge on domain/function (across pricing, promotions and assortment).
- Implementation Experience on Schema and Data Validator framework (Python / Java / SQL),
- Knowledge on DQS and MDM.
Key Responsibilities:
- Independently work on ETL / DWH / Big data Projects
- Gather and process raw data at scale.
- Design and develop data applications using selected tools and frameworks as required and requested.
- Read, extract, transform, stage and load data to selected tools and frameworks as required and requested.
- Perform tasks such as writing scripts, web scraping, calling APIs, write SQL queries, etc.
- Work closely with the engineering team to integrate your work into our production systems.
- Process unstructured data into a form suitable for analysis.
- Analyse processed data.
- Support business decisions with ad hoc analysis as needed.
- Monitoring data performance and modifying infrastructure as needed.
Responsibility: Smart Resource, having excellent communication skills
AngularJS (1.x)
HTML/CSS
JavascriptPosition Title: Angular
Department: Development
Location: Mali Maharaj Road, Somwar Peth, Pune
Job Summary:
As an Angular Developer at Blend IT Solutions, you will play a key role in crafting and enhancing web applications using the Angular framework. Collaborating with a dynamic team of developers, you will contribute to the entire application lifecycle, from concept and design to testing and deployment. Your expertise in front-end technologies, problem-solving skills, and dedication to delivering high-quality software will be essential in creating innovative solutions for our sector. If you are passionate about staying at the forefront of web development and enjoy working in a collaborative environment, we invite you to join our team and make a meaningful impact on our projects.
Responsibilities:
- Develop and maintain web applications using Angular.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Optimize application for maximum speed and scalability.
- Collaborate with other developers and stakeholders to deliver high-quality software solutions.
- Stay up-to-date with the latest industry trends and technologies to ensure our applications are at the forefront of innovation.
- Troubleshoot, debug and resolve software defects and issues.
Requirements:
- Proven experience as an Angular Developer.
- Strong understanding of JavaScript, HTML5, and CSS3.
- Experience with RESTful API integration.
- Knowledge of front-end build tools, such as Grunt and Gulp.
- Familiarity with testing frameworks (e.g., Jasmine).
- Good understanding of version control systems (e.g., Git).
- Excellent problem-solving and communication skills.
- Ability to work well in a collaborative team environment.
- Bachelor's degree in Computer Science or related field (or equivalent experience).
Preferred:
- Experience with Angular 1 year or other modern JavaScript frameworks.
- Knowledge of responsive design principles.
- Experience with Agile/Scrum methodologies.
- Familiarity with back-end technologies such as Node.js.
Amazon Web Services (AWS)
Docker
JenkinsDevOps Engineer
The DevOps team is one of the core technology teams of Lumiq.ai and is responsible for managing network activities, automating Cloud setups and application deployments. The team also interacts with our customers to work out solutions. If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how you can use various technologies to improve user experience, then Lumiq is the place of opportunities.
Job Description
- Explore about the newest innovations in scalable and distributed systems.
- Helps in designing the architecture of the project, solutions to the existing problems and future improvements to be done.
- Make the cloud infrastructure and services smart by implementing automation and trigger based solutions.
- Interact with Data Engineers and Application Engineers to create continuous integration and deployment frameworks and pipelines.
- Playing around with large clusters on different clouds to tune your jobs or to learn.
- Researching about new technologies, proving the concepts and planning how to integrate or update.
- Be part of discussions of other projects to learn or to help.
Responsibilities
- 2+years of experience as DevOps Engineer.
- You understand actual networking to Software defined networking.
- You like containers and open source orchestration system like Kubernetes, Mesos.
- Should have experience to secure system by creating robust access policy and network restrictions enforcement.
- Should have knowledge about how applications work are very important to design distributed systems.
- Should have experience to open source projects and have discussed the shortcomings or problems with the community on several occasions.
- You understand that provisioning a Virtual Machine is not DevOps.
- You know you are not a SysAdmin but DevOps Engineer who is the person behind developing operations for the system to run efficiently and scalably.
- Exposure on Private Cloud, Subnets, VPNs, Peering, Load Balancers and have worked with them.
- You check logs before screaming about error.
- Multiple Screens makes you more efficient.
- You are a doer who don’t say the word impossible.
- You understand the value of documentation of your work.
- You understand the Big Data ecosystem and how can you leverage cloud for it.
- You know these buddies - #airflow, #aws, #azure, #gcloud, #docker, #kubernetes, #mesos, #acs
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Business Development Executive, you will be establishing and nurturing relationships that fill the business pipeline with prospective gyms/ fitness centres; increase partner base.
What you will do:
- Building and maintaining long-term relationships with on-boarded service professionals and resolving their queries in real time.
- Creating business development strategies; identifying roadblocks and driving new business from conception through the closure
- Negotiating new partnerships and business alliances; managing and retaining relationships with existing gyms/fitness centres
- Imparting necessary training to on-boarded service professionals on how to use FITPASS to their maximum advantage - Website, App, CRM
- Generating leads and cold call prospective gyms/ fitness centres; take a lead on escalations
- Ensuring smooth backend operations and timely pay-outs to partners (gyms and fitness studios) across the allotted city
What you need to have:
- MBA preferred
- You possess a degree in economics or physics and have at least 1-3 years’ experience within sales, strategic partnerships, business development and/ or commercial strategy.
- You are a result driven individual with an instinct for measuring ROI at each stage and making informed decisions, backed by relevant data.
- You possess excellent interpersonal skills to develop and nurture client relationships.
- You are good at building relationships and can forge strong connections at all levels within an organization
- You are highly goal driven and work well in fast paced environments
- You are a self-starter and demonstrate a high level of resilience
- Proficient in English and communication skills
- Strong presentation skills.
- Should have sound knowledge of PowerPoint and Ms excel
HTML/CSSJavascript
Angular (2+)AngularJS (1.x)Full stack developer with the following skills:
- Fluent in T-SQL [Store Procedure, Triggers, Cursors]
- Basic Knowledge of ETL tools like SSIS or other related
- Able to perform front end development (HTML, JavaScript/TypeScript, Angular)
- Able to write C# code using .net core or .net framework
- Knowledge of Object-oriented programming
- Familiar with API development using .net core
- Knowledge of entity framework
What you will do:
- Working closely with the Head of Operations Design towards creating most profitable and scalable business
- Understanding the different business cost components and inefficiencies from an operation standpoint
- Effectively balancing long term and short-term projects to ensure optimal utilization of resources and effective delivery of results
- Coming up with game-changing improvements in partner and customer experience
- Defining, designing and launching pilot projects to verify the applicability of the suggested improvements
- Interacting with multiple stakeholders from different functions for implementation of the suggested improvements
- Formulating strategy, journey and concept design, qualitative research and partnering on implementation
- Developing a culture of continuous improvement and step changes within team and across cross-functional teams that helps to optimize customer and partner experiences at all touchpoints
Desired Candidate Profile
What you need to have:- MBA/ engineering from premier Institutions
- 4-7 years experience with at least 3 years in areas relevant to operations or operations design (for Pre MBA profiles)
- 2-4 years experience with at least 1 year in areas relevant to operations or operations design (for MBA profiles)
- Experience in working on marketplace/ blue-collared mobile products
- Deep analytical thinking and problem-solving abilities
- Strong data and analytics capabilities
- Product mindset and problem-solving ability
- Ability to look at the big picture while solutioning
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon