Salesforce.com Jobs in Mumbai

Roles and Responsibilities

• Design and implement Salesforce integration architectures for data and process integration with other non-SF systems
• Collaborate with Stakeholders and SFDC Architects to understand the integration requirements and involve in development
• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement)
• Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
• Understand key SFDC architecture concepts and influence design for requirements.
• Support in translations of Functional requirements into detailed technical requirements
• Design and prepare the integrations process flows
• Prepare the technical design for the salesforce application considering all the functional, technical, and integration needs of the application
• Develop software solutions using Salesforce.com API framework, and 3rd part APIs
• Responsible for driving operational excellence by implementing strategies for continuous delivery of Salesforce and any dependent software on the cloud
• Ensure the on-time delivery of enhancements or modifications to ongoing production systems
• Collaborate with Stakeholders and SFDC Architects to understand the implementation requirements and deliver with quality
• Work with technical and business stakeholders to maintain and enhance applications in iterative release cycles
• Remain up to date on the newest Salesforce releases and manage the impact on the business.
• Create and deliver appropriate documentation, training and communication around feature(s) and process changes to the immediate team
• Work closely with other developers in the team, business analysts, QA analysts and project managers.
• Mentor junior developers, handle the team with the individual contributor’s role

Required Competencies: 

• 10-12 years Salesforce experience, predominately with Salesforce Lighting. Must have experience in designing solutions.
• Experience coding with Apex, Java Script, Visual Force and Lightning Components, specifically LWC.
• Must have prior experience managing full life cycle SFDC implementations, while holding down the role of Salesforce Lead.
• Ability to Perform configuration, customization, integration, and support of Salesforce.com
• Understanding of the Salesforce.com data model
• Understanding the release management and software development life cycle
• Should be able to review code of development team members
• Strong communication skills to ask relevant questions in client/dev team meeting etc. & able to work around release related dependencies across projects
• Comfortable in client calls including executive sponsors and stakeholders
• Knowledge of Salesforce recommended best practices around design and development.
• Good to have experience in Release Management tools
• Designing and implementing integration architectures for data and process integration
• Experience with both Salesforce CRM and custom applications built on the Salesforce Platform

Job Description:-

Required Qualifications:

Experience - 7-8 years

Grade: - C1 consultant and D1 – Architect  

• Previous consulting experience
• Salesforce certifications
• Technology Consulting Experience with the following Salesforce modules or Apps: Salesforce Sales Cloud, Service Cloud, Marketing Cloud, CPQ, FSL
• 2+ full life cycle Salesforce implementations
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
• Experience implementing Salesforce.com functionality and act as a knowledgeable liaison with business stakeholders.
• Strong technical knowledge and Integration experience
• Experience leading / managing a work stream on full life cycle enterprise implementations
• Experience working with customers and other team members to understand Business Requirements and Business Processes Analysis. Document detailed business, functional & technical requirements.
• Worked closely with business stakeholders, business analysts, implementation partners and integration/development, and quality assurance teams.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• MBA in marketing, sales, information systems, business or equivalent number of years of experience.

Additional Skills:

• If you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the most complex challenges? If so, we would like to know you!
• Must have partnered with clients to solve their most complex Customer Experience problems
• Should have the ability to lead and have impact conversations with clients and in the office.
• Should be confident to share your ideas and to make them a reality
• Be a creative thinker that loves to be on the cutting edge, solving problems though technology and design
• Must have unique exposure to consulting capabilities, industry expertise and SDLC methodologies, as well as cutting-edge creative prowess.

Roles & Responsibilities:

• You are expected to work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
• Serve as an integrator between business needs and technology solutions
• Problem solving and offering ideas to solve client issues
• Conduct relevant research, data analysis, and create reports
• Identify efficiencies and innovative approaches
• Maintain responsibility for completion and accuracy of work products
• Assist in proposal development as requested
• Develop your skills through training courses, mentoring, and daily interaction with clients
• Empower clients to re-imagine how they connect and engage with their customers.
• Redefine the customer's digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless.

Striving for excellence is in our DNA.

We are more than just specialists; we are experts in agile software development with a keen focus on Cloud Native D3 (Digital, Data, DevSecOps.  We help leading global businesses to imagine, design, engineer, and deliver software and digital experiences that change the world.

Headquartered in Princeton, NJ (United States) we are a multinational company that is growing fast. This role is based out of our India setup. 

We believe that we are only as good as the quality of our people. Our offices are digital pods. Our clients are fortune brands. We’re always looking for the most talented and skilled teammates. Do you have it in you?

As a Salesforce Developer, you will communicate system changes to users in advance and ensure proper understanding before deployment of such changes. You will be working in close collaboration with the business, as well as other teams across StatusNeo.

We offer you a great opportunity to work on cutting edge projects and enhance your knowledge base. You level up your technical skills while performing lots of challenging and interesting tasks.

• Create and Manage Changes to the System without interruption to the user.

• Communicate system changes to users in advance and ensure proper understanding before deployment of such changes.

• Gather requirements from end users as new deliverables may require.

• Continuously modify the system to increase benefits and usability.

• Manage new releases of Vlocity  and efficiently roll out new features.

• Create custom objects when necessary.

• Maintain, enhance, and create workflows, processes, functions and configurations within the Salesforce.com environment.

• Maintain System Security and Integrity, including sharing rules and security levels

• Design, Create and maintain user roles, profiles and hierarchies.

• Monitor application storage usage and archive data as needed.

• Expand use of Salesforce.com – attend planning meetings, assist with determining if /how  salesforce.com  can be used in new ways as opposed to purchasing a new internal system.

• Monitor usage and mentor users/groups needing assistance.

• Process Creation, Documentation, and Maintenance (workflows, processes, and field maps).

• Assist with migration from older systems/processes into Salesforce.com.

• Monitor and manage exception logs for back end system integration with Vlocity/SFDC.

• Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads/updates of data as required; removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

• 3+ years' experience of working on deployment teams, ideally using Agile development techniques

• Salesforce (Apex, VisualForce, Lightning)

• CPQ

• Java, SOAP APIs, REST (JSON, XML)

• Data modeling

• Process modeling tools and best practices

• Salesforce Administrator

• Salesforce Platform Developer / Platform App Builder.

• One or more current Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Sales/Service Cloud) preferred

• Good command of English 

• Work within a team of developers

• National and International Business Trips (if there is an opportunity)

• Culture of Knowledge Sharing and Training

• Modern & lively working environment

• Opportunity to write books, participate in conferences

• International assignment

• Relocation opportunities

Below is the required JD.

• Mobile, Email, Advertising, Automation, Social Studio and Journey Builder, Cloud Pages, AMP Script/SSJS, Audience, Contact Builder, DMP thereby enabling the clients to plan, personalize and optimize the customer journey.
• Hands on experience on integration of SFMC with SF Sales/Service cloud through Marketing Cloud connect.
• Proficiency in SFMC Administrative tasks like creating Roles, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks, and Events. 
• Create email marketing campaigns to promote products or services.

• Bachelor’s degree in computer science or software engineering.
• Previous work experience with application and software development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
• Working knowledge of mavensMate or eclipse.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being