11+ Salesforce.com Jobs in Mumbai | Salesforce.com Job openings in Mumbai

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

Junior PHP Developer (Full-Time)

Malad, Mumbai (Mindspace) | Work from Office

We’re hiring a Junior PHP Developer at Websites.co.in, a platform where small businesses create their website in 2 minutes.

Your role

• Develop and maintain backend logic using PHP (Laravel or Core PHP)
• Write clean, reusable, and efficient code
• Work with MySQL databases (queries, joins, optimization)
• Integrate REST APIs and troubleshoot backend issues
• Collaborate with frontend, QA, and product teams for feature implementation
• Participate in code reviews, testing, and deployment activities
• Debug production issues and provide quick fixes

What we expect

• Hands-on development experience with PHP (mandatory)
• Strong knowledge of MySQL, queries, and database structures
• Understanding of MVC architecture (Laravel preferred)
• Basic knowledge of HTML, CSS, JavaScript
• Familiarity with Git version control
• Problem-solving mindset and willingness to take ownership
• 0–2 years of experience (freshers with strong projects are welcome)

Good to have

• Experience working with APIs, JSON, cURL
• Understanding of server basics (Linux, Apache, hosting environments)

What you get

• Real product ownership, not agency project hopping
• Direct collaboration with CTO and senior devs
• Steep learning curve in a fast-moving SaaS environment

We are looking for QA role who has experience into Python ,AWS,and chaos engineering tool(Monkey,Gremlin)

⦁ Strong understanding of distributed systems

• Cloud computing (AWS), and networking principles. 
• Ability to understand complex trading systems and prepare and execute plans to induce failures
• Python. 
• Experience with chaos engineering tooling such as Chaos Monkey, Gremlin, or similar

Role Overview:

As a Senior Full Stack Developer with React, you will be responsible for architecting, developing, and maintaining scalable backend services and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.

Job Description

Job Title: Techno - Functional Project Manager

Location: Mumbai

Experience: 5+ Years

Qualification- B.E /B.Tech in Computer Science or M.E/M.Tech in Computer Science

Key Responsibilities:

1. Strong Technical experience in Node/ Nest JS & React native/Java  and oracle/ MY SQL
2. Should have worked in BFSI preferably banking domain
3. Should have handled large or complex projects and should be able to manage multiple project track activities independently
4. Experience in mobile native apps /web development as well as should have strong problem solving skills.
5. Strong analytical capabilities as well should have some experience on measuring performance of application at design stage.
6. Should have hands on experience on mobile apps and web apps development and designing skills.
7. Vendor management and should be capable of designing API specification and application functional flow.
8. Should have hands on experience on SQL/ oracle db queries and db design. Experience on AWS/Azure Cloud would be an added advantage

Job Title: Performance Marketing Executive

Department: Digital Marketing

Location: Andheri East, Mumbai

Experience: 3 to 4 years in Performance

Employment Type: Full-time

About Us: We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative. To scale smarter and drive measurable impact, we’re looking for a Performance Marketing Executive who knows their way around paid media like the back of their hand.

Role Overview: As a Performance Marketing Executive, you will be responsible for planning, executing, optimising, and reporting on paid campaigns across digital platforms. You’ll work closely with creative teams, strategists, and account managers to translate campaign goals into high-performing ads — all while keeping performance data front and centre.

Key Responsibilities:

● Campaign Management:

○ Plan and execute performance marketing campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, YouTube), LinkedIn, and other relevant channels for various clients.

○ Ensure campaigns are aligned with broader brand and marketing goals for each client.

○ Manage budgets across platforms, maximising ROI and maintaining CPA/ROAS goals.

● Performance Analysis & Optimisation:

○ Track and analyse campaign performance using Google Analytics, platform dashboards, and internal tools.

○ Continuously test and optimize creatives, copies, targeting, and bid strategies.

○ Generate insightful performance reports with actionable next steps.

● Collaboration & Strategy:

○ Work closely with content, creative, and branding teams to develop compelling ad creatives and copies.

○ Collaborate with account managers and strategists to build full-funnel performance marketing plans tailored to client objectives.

● Keyword & Audience Research:

○ Conduct in-depth keyword research for SEM campaigns.

○ Define and refine target audience segments for better ad targeting and relevance.

● A/B Testing & Innovation:

○ Run structured A/B tests across platforms to improve CTR, conversion rates, and overall campaign performance.

○ Stay up-to-date with platform changes and emerging digital marketing trends.

Required Skills & Qualifications:

● 3 to 4 years of hands-on experience in performance marketing and paid media.

● Proficiency in Meta Ads Manager, Google Ads, LinkedIn Ads, and Google Analytics (GA4 preferred).

● Solid understanding of conversion tracking, pixel setup, UTM parameters, and basic funnel tracking.

● Strong Excel/Google Sheets skills for budget planning and reporting. ● Working knowledge of SEO and organic content strategy.

● Certification in Google Ads / Meta Blueprint.

● A data-first mindset with creative instincts.

Who You Are:

● You think in click-through rates and live for campaign dashboards.

● You understand the delicate balance between creative storytelling and conversion-driven content.

● You're not afraid to ask questions, test wild ideas, and push for better performance.

● You have an ROI driven approach.

● You enjoy working in a fast-paced, creative environment where no two campaigns look the same.

Selection Process:

Round 1: Telephonic Interview

Round 2: Technical Test + Personal Interview

Working Hrs.: 10.00 a.m. to 7.00 p.m. [Monday - Friday and Alternate Saturdays]

Job Summary:

We are looking for a dynamic and driven Talent Acquisition Specialist to join our HR team. In this role, you will be responsible for identifying, attracting, and hiring top talent to meet the company’s staffing needs. You will collaborate with hiring managers to understand workforce requirements and implement effective recruiting strategies that align with business goals.

Key Responsibilities:

• Partner with hiring managers to understand job requirements and desired candidate profiles.
• Create and post compelling job descriptions across various job boards and social media platforms.
• Source candidates through various channels including job boards, LinkedIn, employee referrals, and networking events.
• Screen resumes, conduct phone interviews, and schedule interviews with hiring teams.
• Manage the end-to-end recruitment process, ensuring a positive candidate experience.
• Maintain and update applicant tracking systems (ATS).
• Build a talent pipeline for current and future hiring needs.
• Participate in employer branding initiatives and job fairs.
• Track recruitment metrics to optimize hiring efficiency (e.g., time-to-hire, cost-per-hire).
• Ensure compliance with all employment laws and company policies.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in recruiting or talent acquisition, preferably in [industry].
• Strong understanding of full-cycle recruiting and sourcing techniques.
• Familiarity with ATS software (e.g., Greenhouse, Lever, Workday).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced, dynamic environment.

Minimum Qualifications:

1. Bachelor's degree in Commerce (B.Com) or equivalent.

Preferred Skillsets:

1. Proficiency in advanced Excel functions, such as pivot tables, VLOOKUP, and macros.

2. Hands-on experience with Excel.

3. Strong interpersonal skills to effectively collaborate with Customers and team members.

4. Logical reasoning and problem-solving capability to identify and resolve discrepancies.

5. Attention to detail and accuracy in data analysis.

6. Ability to work both independently and collaboratively within a team.

7. Excellent verbal and written communication skills.

8. Time management and organizational skills.

9. Basic knowledge of accounting principles.

Responsibilities:

1. Perform regular reconciliation of customer accounts to verify the accuracy of financial transactions.

2. Analyze financial data identify discrepancies or anomalies, and investigate the root causes.

3. Prepare and maintain detailed reports and documentation of reconciliation activities.

4. Monitor and report on key performance indicators related to account reconciliation.

Experience- 1 year and 2 year

Location - Navi Mumbai

Notice Period - Immediate or 15 days.

*Immediate joiners preferred.*

Job Description:

• Must be proficient in Adobe Illustrator, Photoshop, Corel Draw & other graphic tools is a must.
• Well versed with Digital Media & other Graphic Design
• Knowledge of video editing will be an added advantage
• Cultivate a solid body of work Proven graphic designing experience
• Candidates should pay attention to quality and detail.
  
  

Perks of working with us:-

1) A huge learning curve

2) Get the chance to learn Emerging Tech like ML/AI, Blockchain, VR/AR, IoT

3) Flexible working hour

4) Work from home facility

5) Work in a highly competitive environment to take your career to the next level

6) Unlimited Coffee and Snacks (If we are working at the off