Data Scientist

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Position: Quality Analyst (Manual)

Flexible between 11:00 AM to 8:30 PM IST

Overview:

We are seeking a detail-oriented Quality Analyst with 2-4 years of experience in testing WordPress websites and the broader WordPress ecosystem. The ideal candidate will have strong experience testing websites built using Elementor, Divi, ACF, Custom Post Types (CPTs), and other common WordPress-based architectures. Experience with eCommerce platforms (WooCommerce and/or Shopify) is required.

The role involves QA for full website builds, landing pages, maintenance tasks, and eCommerce workflows. The candidate should also be comfortable exploring AI-based tools, contributing to process improvement, and working toward basic automation practices.

Key Responsibilities:

Website & Functional Testing

• Perform end-to-end manual QA for WordPress websites, WooCommerce stores, landing pages, and maintenance tasks.
• Test websites built using Elementor, Divi, ACF, CPTs, and custom-coded features for functionality, UI/UX accuracy, responsiveness, and stability.
• Conduct eCommerce testing including product flows, cart, checkout, payment journeys, shipping logic, user accounts, coupons, and third-party integrations.
• Perform Shopify QA when required (custom themes, admin flows, checkout, metafields), but WordPress will remain the primary focus.

Testing Types & Execution

• Execute Smoke, Functional, Integration, Regression, Re-testing, UAT, and Ad-hoc testing as per project requirements.
• Understand and validate client requirements, ensuring features match functional specifications and acceptance criteria.
• Identify, document, track, and verify bugs through the complete defect life cycle.

Quality, Collaboration & Tools

• Perform thorough cross-browser and cross-device testing across desktop, tablet, and mobile devices.
• Use tools such as ClickUp, Trello, Monday.com, or other project management platforms for managing QA tasks, reporting bugs, and maintaining documentation.
• Collaborate closely with developers, designers, and project managers to ensure quality delivery and smooth release cycles.

Technical & Process Contribution

• Use basic HTML/CSS skills to inspect elements, understand frontend issues, and report layout inconsistencies.
• Handle quick-turnaround tasks while maintaining detail-oriented QA practices.
• Explore and adopt AI-based QA tools, assist in building semi-automated workflows, and support process optimization within the QA team.

Required Qualifications

• 2–4 years of hands-on experience in manual QA for web-based applications, with a strong focus on WordPress and the WordPress ecosystem.
• Experience testing websites built using Elementor, Divi, ACF, CPT, and custom WordPress components.
• Experience testing eCommerce platforms such as WooCommerce and familiarity with Shopify (basic–intermediate level).
• Strong understanding of testing methodologies, SDLC/STLC, bug life cycle, and QA best practices.
• Familiarity with CMS platforms such as WordPress (primary), Shopify (secondary), and BigCommerce.
• Proficiency in identifying UI/UX issues, functional gaps, responsiveness problems, and integrations.
• Good understanding of HTML, CSS, and Chrome DevTools for debugging frontend issues.
• Experience performing testing across different operating systems and browsers.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Willingness to explore new AI tools and contribute to automation and process improvements.

In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.

So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.

Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.

As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.

What you will do:

• Working with internal customers, external partners and translating business requirements into scalable solutions
• Defining the implementation roadmap and timeline to meet business objectives
• Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
• Helping us execute on long term bets to help us hyper scale our business

Desired Candidate Profile

• Strong Program Management skills
• Experience working with business teams, consultants and implementation partners
• Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
• Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
• Ability to determining business needs via consultation, business analysis, and targeted observations
• Strong oral and written communication skills
• Comfortable working alt Saturdays

• Responsible for building native applications that can run on multiple platforms such as Android, iOS, or Windows
• Work as part of a small team to build React Native iOS / Android applications for Full Stack's clients.
• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Must have experience in using Flutter.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 5-10 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

Commercial Lending provides a key ingredient in determining a Bank’s / FI’s profitability. The business is quite dynamic and posed with many challenges around Automation, Decisioning, Workflows and disconnected Processes to name a few. Solving these real-world problems with best of the breed technology stack, the team is quite dynamic, versatile and self-equipped with a variety of skills. The Job might be the right fit for you if:

You enjoy solving problems and create solutions

If you don’t know the answer, you will dig until you find it

You love learning about processes and ideating them

What you will be doing 

• Configure, test and implement workflows supporting configuration and business features in FIS Loan Origination System.
• Coordinate with business experts (Business Analysts, Product Owners, Product Managers) to gather functional specifications and accordingly get them designed and build in product using native workflow tool and by harvesting CMMN and BPMN
• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Build the executable processes with limited requirement to showcase business.
• Work with architects and team leads to design & implement appropriate technical solutions.
• Collaborate with testers to analyze defects, verify behavior, and resolve issues.
• Identify, re-engineer and document business processes and metrics and identify improvement opportunities where existing processes / workflows may be streamlined or improved to deliver greater effectiveness and efficiency.
• Develop, maintain and distribute business process workflows documentation to stakeholders.
• Assess and project the impact of system changes on users and internal and external clients or stakeholders.
• Be a SPOC for managing and maintenance of these Processes, Workflows while building and contributing to these within Product in an Agile manner. Attend all the relevant scrum ceremonies.
• Tailors user screens for each process activity to enable end users to interact with Application.
• Work as an independent team member, capable of applying judgment to plan and execute your tasks.
• Isolate and resolve complex configuration issues.
• Train internal employees or external clients on processes, BPMN and CMMN principles or practices. Conduct one-on-one or classroom training depending upon the size or desire of the audience.

What you bring: 

Skills

• Good database skills with excellent query writing skills.
• Deep Understanding of case life cycle management, business process management (BPM).
• Exposure to form design including Java, HTML, CCS, XML, JSON and Angular.
• Knowledge of APIs (REST & SOAP).
• Excellent analytical, decision-making, problem-solving, and time management skills.
• First-rate verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Ability to meet deadlines and communicate status appropriately and timely.
• Ability to travel.
• Desirable to have exposure towards to prominent workflow tools like

Qualifications

• Degree or equivalent

Competencies

• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion

• Able to create clear technical specifications from business requirements

• Organized approach – manage and adapt priorities according to client and internal requirements

• Excellent co-ordination and management skills
• Enthusiastic, highly motivated and detailed oriented with "can do" attitude

• Innovative Contributor – able to identify & suggest & drive improvements with team (locally & globally)
• Must be able to perform under pressure
• Willing to work in Flexible schedule, as the role is part of a global team

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

Who should not apply for this job

• If you are looking for a 100% hike in your salary but can't commit to what value you will bring to the team
• If you never read books
• If you jump companies every 11-12 months
• If you are not comfortable working on Saturdays
• If you have less than 1 years of experience
• If you have more than 4 years of experience
  
  

About the Role:

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Key-Skills Required:

Node.js  | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets |   Promises & Call-backs | Database & Data structures |  Redis | React.Js

Key Deliverables: 

• New feature design and implementation, Bug fixing, testing, and performance tuning.
• Work on the API and Engines.
• Code deployment on cloud & maintenance of the same.
• Take complete ownership of a product/feature from setup to deployment.
• Time-bound feature delivery & updating.
• Cost-saving using efficient & effective technologies

Role and Responsibilities: 

• Work on back-end (+ frontend integration) development of core scripts using React/Redux/Saga/Hooks and Redis.
• Manage Key-value based databases like Redis.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Be able to write unit tests.
• Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
• Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back-end
• Collaborate with other team members and stakeholders

3-6 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on delivery schedule)

(We do ZERO deductions since the salary will be paid from US/Singapore)

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus

• Who thinks they are best on IOS Platform
• Who think they work independently with less supervision.
• Objective-C and Swift in-depth Knowledge
• Architecture Knowledge is Plus (VIPER Architecture)added Advantage
• Must have at least 3 good quality iOS apps in the portfolio to showcase
• Knowledge of Android Development will be a plus