About Presence Institute of Image Consulting Pvt ltd
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Job Description:
The responsibilities would primarily include
- Experience with good communication and understanding of sales are most welcome!!!
- Upsell & will be responsible for guiding students related to admissions or process, Will resolve the queries of the students, etc
- Responsible for converting telephone inquiries into admissions.
- Responsible for achieving business goals through effective counselling as per the timelines.
- Daily 180 Mins talktime.
- Generate revenue and 10 references.
Requirements:
- Good Communication skills
- Self-motivated & Confident approach
- Assertive & Hardworking
- 0-1 Year Experience
Training will be provided. Fixed Salary + Incentives + Rewards
Fresher - 13k-15k,
4Months - 6Months - 16k-17k + variables
6Months - 1Year - 18k - 20k + variables
Job Type: Full-time
Work Location : Hinjewadi, Pune
Monday - Saturday
Timings:10-7pm
website: www.ifasonline.com
Education Qualification:
- Graduates/ Postgraduates (in any stream) with relevant experience can also Apply.
Job Description
- Demonstrate and provide information on promoted products.
- Create a positive image and lead consumers to use it.
- Distribute product samples, brochures, flyers etc. to source new sales opportunities.
- Identify interest and understand customer needs and requirements.
- Set up booths or promotional stands and stock products.
Timing
6AM to 10AM & 6PM to 10PM
Area
South Bangalore (HSR, JAYA NAGAR, JP NAGAR, KORAMANGALA, SARJAPUR, ELECTRONIC CITY)
- Conducting a demo session with the parents and kids to explain the programs.
- Interacting with different departments to close the sales.
- Guiding the students to a brighter career path (over a video call)
- Build a repo with the customer.
Job Role: Customer Care Executive
Position: Full-time Salary: Negotiable
Location: Pan India Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness
Education and Experience
· Candidate should be graduate / Undergraduate
. Fresher or more than six months healthcare domain would be preferred.
· Excellent Communication skills and listening skills
Responsibilities
· Have to resolve customer queries over Calls
· Answering queries in a polite manner and provide accurate replies to the query.
· Directing calls to the concerned department and services of the company
· Diagnostics Knowledge preferable
Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi
- Counsel potential Students over a call to inform them about a product and help them in making better career decisions.
- Answer questions about our products or the company.
- Sale as per requirement from the students.
- Direct prospects to the field sales team when needed.
- Maintain Sales Report and update in the CRM time to time.
- Take and process orders in an accurate manner.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- 6 months - 2 years of work experience in sales/business development/voice process.
- Excellent interpersonal and communication skills.
- Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
- Solution-oriented with effective problem-solving skills.
- Customer-Centric Approach.
- Positive attitude and Willingness to learn and excel.
- Supporting the COO
- Creating, managing, and organising his day-to-day tasks
- Keeping track of office activities, projects, and deadlines
- Managing Client coordination, Office administration, Research and reporting
- Giving daily / weekly briefings to the COO
- Communicating with clients, employees, and vendors on behalf of the COO
- Working closely with the COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately
- Protecting the COO's time by being an effective gatekeeper
- Keeping records, organize files and information
- Keeping a bird's eye view of the customers and service fulfilment at all times
- Explaining and assigning the tasks to the team members.
- Delegating tasks to the team members and answering their questions
- Addressing customer complaints and tickets
- Escalating critical issues to the COO
- Supervising overall office administration, Overseeing staff attendance, leave requests, and other notifications
- Managing our Slack workspace: adding or removing members, organising channels, ensuring the team is comfortable with Slack
- Organise meetings, take detailed minutes, Planning actionable steps
- Handling Issue announcements
- Undertaking Web research to find answers, solutions, drafting research notes
- Drafting briefs, memos, and action plans
- Organising information into presentations, reports, and actionable insights
What you need to have:
- Preferably MBA (HR)
- Well-spoken, highly articulate
- Outstanding verbal and written communication skills
- Should be able to convey complex ideas in a simple, structured, and concise language.
- Ambitious, driven, self-motivated
- Highly disciplined, with a strong work ethic
- Cheerful and good-natured
- Friendly, professional demeanour
- Exceptional interpersonal skills
- Tech-savvy: Should be able to pick up new software and tools, apps, websites, etc
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Coaches, counsels, and disciplines employees.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
- Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Contributes to team effort by accomplishing related results as needed.