QA Automation tester

About RTTNews

RTTNews is a US-headquartered financial media company with 25+ years in the industry. We deliver real-time news, market analysis, and commentary to Fortune 500 companies, global banks, brokerages, and leading news portals worldwide.

Founded in 2000 and based in New York, we operate Indian bureaus in Chennai and Kochi. Our digital marketing division, RTT Digital Signage, serves the rapidly growing digital signage industry with creative content solutions for clients across the globe.

Why Join Us?

• Work with globally recognized clients across finance, media, and technology
• Stable, established company with 25+ years of operations
• Exposure to international teams and projects (India & US)
• Opportunity to grow into leadership roles
• Your work will be seen by millions through our financial news platforms and digital signage networks worldwide

About the Role

We're looking for a creative Motion Graphics Designer to produce high-quality video content and animations for our global clients across India and the US. You'll work on diverse projects ranging from financial content to digital signage advertisements.

What You'll Do

• Create motion graphics, 2D animations, and video content for advertisements, explainer videos, and digital signage campaigns
• Design and edit video content aligned with client briefs and brand guidelines
• Collaborate with sales teams across India and the US to deliver projects on time
• Coordinate directly with clients to understand requirements and ensure quality standards
• Manage multiple projects simultaneously while meeting tight deadlines
• Stay current with motion design trends and integrate AI-powered tools into your workflow
• Contribute ideas and find ways to improve processes and content quality
• Opportunity to manage and lead a team as you grow

What You'll Need

Required:

• 2+ years of hands-on experience with Adobe After Effects
• Proficiency in Adobe Premiere Pro, Photoshop, and Illustrator
• Strong portfolio demonstrating motion graphics and video editing work
• Excellent English communication skills, both written and verbal
• Ability to work in a fast-paced environment with tight deadlines
• Strong organizational skills with ability to prioritize multiple tasks
• Self-motivated with the ability to work independently
• Flexibility with work hours for international client coordination

Nice to Have:

• Experience with AI video tools such as Runway, OpenAI Sora, Midjourney, or Google Veo 3
• 3D animation skills (Cinema 4D, Blender, or similar)
• Background in advertisement or commercial video production
• Experience creating content for digital signage

How to Apply

Submit your resume along with your portfolio link (Behance, Vimeo, YouTube, or personal website).

We look forward to seeing your creative work!

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

• Manage the end-to-end tender submission process, ensuring all necessary documentation is prepared and submitted accurately and on time.
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• Review tender requirements and documentation to understand the scope of work, technical specifications, and evaluation criteria.
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• Coordinate and collaborate with cross-functional teams, including sales, finance, legal, and operations, to gather the required information for bid preparation.
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• Conduct pre-qualification assessments to determine the company's eligibility for participating in specific tenders.
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• Prepare technical specifications and develop comprehensive proposals that address the client's requirements.
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• Handle customer relationship management (CRM) activities, maintaining accurate records of interactions and correspondence related to the tender process.
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• Participate in post-tender processes, such as negotiations and contract finalization, if the tender is awarded to our company.
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• Stay updated on industry trends, market developments, and regulatory changes related to tendering and procurement.
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• Prepare and submit tender proposals within design

BI Developer

Roles and Responsibilities:

• Comprehensive knowledge of SQL
• Expertise as a Microsoft BI Developer (SQL Server, SSIS)
• Experience and understanding of build and deploy processes
• A structured approach to software development (agile or waterfall), and a thorough understanding of the full software development lifecycle
• Knowledge and experience in experience banking
• Contribute to planning and estimation of sprints, features and releases
• Integrate new data sources using SQL, SSIS and C#
• Contribute to the testing and UAT phases
• In addition SQL Server 2014, Integration Services, Analysis Services, and Reporting Services (SSIS, ), Microsoft .NET, Tableau, Power BI, Data warehouse design

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

About the Company

Job Description

Experience : 5-7Years

Requirement

• 5-7years of experience in frontend development primarily using React .JS
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good foundation in design and a knack for designing interactions and elegant interfaces)
• Thorough understanding of NodeJs & React.js(SSR) and its core principles
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Familiarity with code versioning (version control) tools, such as Git, SVN, and Mercurial
• Thorough understanding of React.js and its core principles
• Good to have experience with popular React.js workflows
• Ability to understand business requirements and translate them into technical requirement
• Preference will be given to those who have worked on libraries such as Bootstrap, Material js.
• Knowledge ofGraphQL and CSS preprocessor like SASS
• Proficient in industry standard best practices such as Design Patterns, Coding Standards,

Coding modularity, Prototypes etc.

Regards
Team Merito

Profile Roles and Responsibilities :

A) Recruit, Train, and Coach the Sales Team

1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance

2. Provide training, help, and second voice to the sales advisors to help them achieve their targets

3. Develop rebuttals for the evolving customer queries and train the team members on the same

4. Work with the Training Manager to ensure the success of trainees

B) Set goals and measure/audit performance of each team member

1. Develop sales target for each of the team member and explain them the same with deadlines

2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations

3. Conduct daily team hurdles to brief the team on the team and individual targets

4. Motivate team members to meet and exceed targets