QA Automation tester

Job Title : Automation Quality Engineer (Gen AI)

Experience : 3 to 5+ Years

Location : Bangalore / Chennai / Pune

Role Overview :

We’re hiring a Quality Engineer to lead QA efforts for AI models, applications, and infrastructure.

You'll collaborate with cross-functional teams to design test strategies, implement automation, ensure model accuracy, and maintain high product quality.

Key Responsibilities :

• Develop and maintain test strategies for AI models, APIs, and user interfaces.
• Build automation frameworks and integrate into CI/CD pipelines.
• Validate model accuracy, robustness, and monitor model drift.
• Perform regression, performance, load, and security testing.
• Log and track issues; collaborate with developers to resolve them.
• Ensure compliance with data privacy and ethical AI standards.
• Document QA processes and testing outcomes.

Mandatory Skills :

• Test Automation : Selenium, Playwright, or Deep Eval
• Programming/Scripting : Python, JavaScript
• API Testing : Postman, REST Assured
• Cloud & DevOps : Azure, Azure Kubernetes, CI/CD pipelines
• Performance Testing : JMeter
• Bug Tracking : Azure DevOps
• Methodologies : Agile delivery experience
• Soft Skills : Strong communication and problem-solving abilities

Key Responsibilities:

• Finalization of accounts and preparation of Balance Sheet & P&L

• Handling GST return filing (GSTR-1, GSTR-3B) and reconciliations

• Managing Income Tax returns, TDS, advance tax, and tax assessments

• Preparation of Bank Reconciliation Statements (BRS)

• Ledger scrutiny, journal entries, and month-end closing

• Coordination with auditors for Statutory & Tax Audits

• Ensuring compliance with accounting standards and statutory regulations

• MIS reporting and financial analysis

________________________________________

Required Skills:

• Strong knowledge of GST & Income Tax

• Expertise in Finalization of Accounts

• Experience in Bank Reconciliation & Cash Flow Monitoring

• Proficiency in Tally ERP / Tally Prime / SAP / ERP systems

• Good analytical and communication skills

Physical Design Integration Engineer

Bengaluru, Karnataka, India

Role

Join our close-knit physical design team where you'll excel in synthesizing, placing, routing and integrating high speed designs. Experience the full spectrum of physical design and implementation, collaborating closely with the RTL team and integrating these blocks seamlessly into the full-chip architecture.

Minimum Skills & Qualifications

10+ years of physical design, integration & physical verification experience.

Strong knowledge of block level and full-chip physical verification methodology.

Experience with the complete physical design flow.

Skills in Design Compiler, Fusion Compiler, ICC2 or similar physical design tools

Expert with ICV or Calibre tools resolving block and full-chip DRC and LVS issues.

Expert with IR/EM analysis and resolution

Good understanding of full chip floor planning and integration.

Strong experience in full chip timing closure

Demonstrated ability to work with RTL teams to optimize for physical design

Ability to independently debug and resolve physical verification Issues

BS or MS in Electrical Engineering

Preferred Skills:

Knowledge of Synopsys tool suite is a plus.

Good scripting skills with languages like Tcl and Python. Ability to make flow enhancements.

Job Role: Machine Learning & AI Developer

Skills: Data Science, Deep Learning, ML & Generative AI,

Job Description:

We are looking for a highly skilled and experienced ML& AI Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.

Key Responsibilities

• Develop and maintain web applications using Django and Flask frameworks.
• Design and implement RESTful APIs using Django Rest Framework (DRF)
• Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
• Build and integrate APIs for AI/ML models into existing systems.
• Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
• Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
• Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
• Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
• Ensure the scalability, performance, and reliability of applications and deployed models.
• Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
• Write clean, maintainable, and efficient code following best practices.
• Conduct code reviews and provide constructive feedback to peers.
• Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of professional experience as a Python Developer.
• Proficient in Python with a strong understanding of its ecosystem.
• Extensive experience with Django and Flask frameworks.
• Hands-on experience with AWS services for application deployment and management.
• Strong knowledge of Django Rest Framework (DRF) for building APIs.
• Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
• Experience with transformer architectures for NLP and advanced AI solutions.
• Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Familiarity with MLOps practices for managing the machine learning lifecycle.
• Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.

Responsibilities:

• Design and build beautiful UI using the Angular framework
• Work closely with the UX and visual design team to build a highly engaging UI that predicts and exceeds user expectations
• Work closely with product management team to understand user needs; participate in process definition and technology selection to ensure appropriate testing of UIs
• Develop the UI using HTML5, CSS, and JavaScript to create great product experiences
• Build RESTful APIs that interface with the Cohesity backend systems
• Develop and Debug end to end from UI to the backend

Requirements:

• 3+ years of engineering experience with a proven track record of building high performance consumer web applications or services.

• good exposure in front end ui frameworks like reactjs, angular.

• thorough knowledge of html, css and javascript.

• very good analytical and problem solving skills.

• Willingness to constantly learn and if you are looking for ways to improve yourself and the processes around you.

• experience working in an agile team environment and are a self-starter, conscientious member of the team.

• passion to code, but also you’re awesome at it!

• Attention to detail

• Analytical mind and problem-solving aptitude
• Experience working with a startup will be a plus.

• Creating concise, eye-catching, and innovative headlines and body copy.
• Consistently brainstorming and collaborating with team for new ideas and strategies.
• Writing a wide variety of topics for multiple platforms (website, social updates, emails, banners, videos, etc)
• Researching markets and industries to compare and create content that is innovative and original.
• Performance monitoring and review meetings.

EXPERIENCE and SKILL SET

• Excellent knowledge of trending strategies on digital networking channels (Facebook, Instagram, LinkedIn, YouTube, twitter etc.)
• 2 years of experience in creative writing or copywriting/ promotional writing.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook).
• Candidate with IT background will be preferred.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.