
Relationship Manager - Retail Sales
at Insurance Broking Industry
We’re Hiring: Relationship Manager – Retail Sales 🌟
📍 Locations: Mumbai | Ahmedabad | Aurangabad
🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM
🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs
🔹 Key Responsibilities:
✨ Drive client acquisition & achieve GWP sales targets
🤝 Manage & grow a network of 40–45 insurance agents
📊 Provide accurate quotations & close policy sales
🎯 Ensure 100% monthly GWP target achievement
💬 Build & maintain strong client & agent relationships
📋 Prepare daily/weekly MIS & ensure process compliance
💡 Skills Required:
📚 Insurance product knowledge
🗣️ Excellent communication & relationship management
⚡ Leadership & business acumen
🎁 Benefits:
💰 Competitive salary & incentives
🎓 Training & professional growth opportunities
🩺 Insurance coverage (GTL)
🤝 Supportive, growth-oriented work culture

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Job Title:
Technical Support – L1/L2 (Application Support + System Administration)
Location:
Hyderabad, India (Work from Office)
Shift: US Shift (Night), Rotational including weekends
Company:
Telebu Communications
Job Summary:
Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.
Key Responsibilities:
- Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
- Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
- Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
- Monitor system alerts, logs, and performance dashboards to proactively identify issues.
- Perform routine health checks and validation for applications and basic infrastructure.
- Support incident and change management processes; document RCA and resolution steps.
- Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
- Perform basic server-level troubleshooting, user access control, and patch deployments.
- Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
- Assist with deployments, updates, and minor configuration changes during off-hours.
Required Skills:
- 2–4 years of experience in application support (L1/L2).
- Good troubleshooting skills for web-based applications and enterprise tools.
- Basic understanding of system administration (Windows/Linux environments).
- Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
- Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
- Clear communication skills for effective issue resolution and stakeholder coordination.
- Ability to manage priorities, handle pressure, and work independently during night shifts.
Preferred Skills:
- Experience in production support for SaaS or enterprise software.
- Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
- Knowledge of scripting (PowerShell, Bash) is a plus.
- Exposure to cloud environments (AWS, Azure, GCP) is an advantage.
About Telebu:
Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.
To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.
**Job Description:**
We are seeking a talented UI/UX Designer to join our team and help shape the user experience and interface of our digital products. As a UI/UX Designer, you will collaborate closely with product managers, developers, and other stakeholders to create intuitive and visually appealing designs that enhance user engagement and satisfaction.
**Responsibilities:**
1. **User Research:** Conduct user research to understand user needs, preferences, and behaviors.
2. **Wireframing and Prototyping:** Create wireframes, user flows, and prototypes to visualize design concepts and interactions.
3. **UI Design:** Design visually stunning user interfaces that are both aesthetically pleasing and intuitive to use.
4. **UX Design:** Develop user journeys, information architecture, and interaction design to optimize the overall user experience.
5. **Collaboration:** Work closely with cross-functional teams including product managers, developers, and QA testers to ensure design requirements are met.
6. **Feedback Integration:** Gather feedback from users and stakeholders and iterate on designs based on feedback and usability testing results.
7. **Brand Consistency:** Ensure design consistency and adherence to brand guidelines across all digital products and platforms.
8. **Stay Updated:** Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design.
**Requirements:**
1. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design work.
2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
3. Solid understanding of user-centered design principles and best practices.
4. Experience with user research methodologies and usability testing.
5. Strong communication and collaboration skills.
6. Ability to work effectively in a fast-paced, dynamic environment.
7. Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent work experience).
**Preferred Qualifications:**
1. Experience working in an Agile development environment.
2. Knowledge of HTML, CSS, and JavaScript for design implementation purposes.
3. Familiarity with motion design and animation principles.
4. Experience designing for mobile platforms (iOS and Android) as well as web applications.
**Join our team and be part of creating exceptional user experiences for our products!**
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● Expertise in ON OFF Page SEO activities.
● Identifying and implementing strategies to increase website traffic through organic search listings without being blacklisted.
● Proven SEM experience managing PPC campaigns across Google and other Search Engines.
● Handling all aspects of SEO, SMO and different ways of link building ● Solid understanding of performance marketing, conversion, and online customer acquisition
● Technical Analysis and Audit of the website. Good knowledge of Google webmaster Analytics.
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Identify key metrics for business growth
Map various business processes, systems to drive key metrics
Design and implement business plans, processes to drive business growth
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (IT, Marketing,
Sales, Finance etc.), with respect to implementation of processes
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Proven experience as a growth leader in identifying key metrics and underlying process
for business growth
Demonstrable competency in driving process implementation
Understanding of business functions such as HR, Finance, marketing etc.
Working knowledge of data analysis and performance/operation metrics
Working knowledge of budgeting, sales, business development, and strategic planning.
Agri Industry background is preferable
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
MBA from a Tier 1/2 University
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
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