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· Perl as a Developer.
· Python
· Strong knowledge of MS SQL Server (or any database like Sybase/Oracle/MySQL etc),
· Good understanding of RHEL Linux,
· Good understanding and hands-on with HTML and web technologies.
Secondary Skills (Good to have)
DevOps, Ansible, Git/S
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
- Maintain UNIX/Linux Operating System
- Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem
- Work with LAN/Network personnel to ensure compatibility with LAN applications and peripheral hardware to provide end users with reliable and stable working environment
- Support and maintain other vendor database software installed on the LAN servers
- Perform User Access Management.
- Experience supporting day-today administration functions including user account management and script creation
- Apply Patches and Upgrades as necessary. Perform tasks for Backup and Recovery Management including High Availability
- Install and configure storage arrays and allocate SAN and NAS storage to different OS platforms and/or administer ZFS storage pools, file system, snapshots, and clones.
- Experience in Linux hypervisors KVM, XEN.
- Good knowledge on open stack administration and service operations.
- Good experience on veritas net backup software.
- Strong experience in public clouds AWS, AZURE, GCP.
- Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNM
- Good understanding on AWS outposts hybrid environment.
- Good experience in the windows server and OS side.
- Experience in Monitoring platforms like Zabbix, ELK, Grafana.
- Troubleshoot Hardware Issues, Installation, and testing of computer peripherals
- Perform/Implement Security Monitoring and audit to identify any possible security intrusions or breaches.
- Collaborate with other teams and team members to develop automation strategies and deployment processes
Qualifications:
- Degree in Computer Science, Computer Engineer, or other related courses
- Minimum of 10 years’ experience
- In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
- In-depth knowledge in Linux virtualization
- good knowledge of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
- Knowledgeable in Unix, Linux, Unix, Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, Python
- good DBA skills MySQL, MariaDB, PostgreSQL, Timescale, MongoDB
- Basic Messaging and Collaboration concepts and tools, Server Virtualization
- Practical understanding of Networking - routing, subnets, UDP, TCP, IP, and VLANs
- Backup and Storage Management (Netback up mandatory).
- Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs
Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*
Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.
Roles and Responsibilities:
- As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
- Document existing call flows
- Build customer confidence to grow/lead local team
- Support customer during PST timezone during critical releases
Required Skills:
- 5+ yrs of supporting VoIP services/applications on Linux platform
- Strong scripting skills with bash/python/perl
- Expertise in SIP call flow analysis and debugging using Wireshark
- Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
- Good problem solving/analytical skills
- Excellent written and verbal communication
Preferred Skills:
- Experience working with open source projects
- Exposure to Level 3-Carrier Integration
- Knowledge of networking protocols
Design, develop and support real time data monitoring application and a dashboard for a VoIP network
Roles and Responsibilities:
- Design, build and maintain efficient, reusable, and reliable Ruby code
- Ensure the best possible performance, quality, and responsiveness of the applications
- Identify bottlenecks and bugs, and devise solutions to these problems
Required Skills:
- 3+ yrs of experience developing Ruby applications on Linux platform with exposure to HTML, CSS and javascripts
- Solid understanding of object-oriented programming
- Experience with any one NoSQL solution like Redis, MongoDB, CouchDB is a must
- Deep understanding of high traffic, highly scalable, complex web applications
- Ability to work in a dev-automation environment with some source control, continuous integration/delivery systems
- Good problem solving/analytical skills
- Excellent written and verbal communication
Preferred Skills:
- Conversant with Elasticsearch, Neo4j and D3.js
- Inclination to GO programming
- Experience working with open source projects