Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*
Shubham Vishwakarma
Full Stack Developer - Averlon
About DBOI Global Services
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Job Title: Website Developer
We are looking for a creative and detail-oriented Website Developer to design, build, and maintain our organization’s websites. The ideal candidate will be responsible for developing responsive, user-friendly websites that align with our brand and mission. You will work closely with our team to ensure functionality, performance, and a great user experience.
Responsibilities:
- Design, develop, and maintain websites using platforms such as WordPress, Wix, or Shopify.
- Create responsive designs optimized for desktop and mobile.
- Ensure websites are SEO-friendly and load efficiently.
- Troubleshoot and fix bugs or performance issues.
- Integrate third-party tools such as payment gateways, forms, and CRMs.
- Update content and implement design changes as needed.
- Manage hosting, backups, and basic security settings.
Qualifications:
- Experience with HTML, CSS, JavaScript.
- Familiarity with WordPress, Wix, or Shopify.
- Strong attention to detail and design aesthetics.
- Ability to meet deadlines and manage multiple tasks.
- Knowledge of SEO, responsive design, and site optimization.
Job Type: Contract / Part-Time / Project-Based
Location: Remote
Compensation: Based on experience
Profile Name: Client Service Executive
Experience: 1 year+ (relevant experience)
Working Hours: 7 PM- 4 AM ||Mon-Fri||
Working Location: Alkapuri, Vadodara
Key Responsibilities:
•Building excellent relationships with business partners such as internal Recruiting and Business development teams.
•Liaison between MSP/Clients and internal teams. Assist MSP managers in acquiring great talent and ensuring that Client hiring objectives are achieved.
•Communicating job requirements, changes, and compliance onboarding requirements promptly to internal teams.
•Building a solid relationship as the company's sole point of contact for both internal customers and external partners.
brands, and content streams.
• Coordinate between stakeholders and management to ensure timely deliverables.
• Liaise between the social media marketing, Franchising, Leasing, and Conceptualisation team and
clients.
• Procuring new clients through direct contact, and word-of-mouth, in collaboration with the marketing
department.
• Maintaining meaningful relationships with new and existing clients to ensure that they are retained.
• Accurately track results on a project basis i.e., sales margin revenue, expenses, attendance, proportion,
and any other values.
• Drive successful revenue for the organization by explaining counselling the prospect properly based
on requirements.
• Prepare PowerPoint presentations and present them in client meetings.
• Prepare and maintain budget through monitoring revenue and expenses.
• Negotiating with clients to secure the most attractive prices.
• Reviewing clients' feedback and implementing necessary changes.
• Responsible to plan and coordinate the work schedule in order to meet the client timelines.
SKILLS REQUIRED
• Excellent networking, communication, and presentation skills
• Good time management and organizational skills
• Basic knowledge of MS Office and other software’s to create presentation decks
• Knowledge to pitch the company products and negotiate with clients
• Attention to detail
• Confident and reliable and able to work independently
Python
Django
FlaskResponsibilities:
- Work with development teams and product managers to ideate scalable software solutions
- Design client-side and server-side architecture
- Design, develop and manage well-functioning databases and applications
- Develop web applications implementing MVT architecture using Django web application frameworks
- Write effective APIs using industry standard design patterns
- Manage the complete software development process from conception to deployment
- Maintaining and upgrading the software following deployment
- Should be able to visualize a proposed system and be able to build it
- Development of applications leveraging Django/Flask based REST APIs
- Work with server-side technologies including databases and MVC/MVT patterns
- Maintain version control system such as GIT
- Should know all the phases of SDLC from requirement gathering to support and maintenance.
Requirements:
- 3-7 years provable experience as a Back End Developer
- Familiarity with common solution stacks
- Strong understanding of algorithms, data structures and system design, for scale, performance and security
- Ability to develop back-end website applications
- Knowledge of middleware languages (Python – Flask/Django) and/or JavaScript framework like Node.js
- Familiarity with databases (RDBMS – MySQL/PostgreSQL, optionally NoSQL DBs like MongoDB), web servers (Apache) and UI/UX design
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science or relevant field
DESCRIPTION
HyperVerge is a global deep tech AI company serving clients across India, Africa ASEAN and US regions. Our market-leading AI technology is ranked among the bests on the globally reputed leaderboards such as NIST. Our AI products are used by large enterprises like Jio, Vodafone, Airbus, SBI, Bajaj, ICICI Securities and unicorns such as Grab, Groww, Byjus, and Cred for verifying the identities of their customers and preventing fraud.
We have powered more than 500 million (~7% of the world’s population) ID checks in the last three years!
MISSION:
As part of our rapid growth plan, we are looking to onboard a dynamic and ambitious salesperson in our India Sales team. This team member will be a hunter and be responsible to generate new recurring revenue by acquiring new customers for HyperVerge’s products
OUTCOMES EXPECTED – FIRST YEAR:
Goals
- Develop a deep understanding of HyperVerge technology and products within the first month
- To acquire 12+ new logos and thereby generate $75K New MRR (~$300K New Total Revenue) for HyperVerge by End of March 31, 2023.
- Consistently achieve and exceed mutually agreed upon monthly sales goals
RESPONSIBILITIES
- Sales Execution
- Drive new revenue by taking charge of the full sales cycle following the established sales process. You will primarily be responsible for leading qualified opportunities to closures. In addition, you will also be expected to hunt, prospect and qualify a certain number of leads every month as these are key skills for a salesperson to always sharpen.
- The role is a combination of both Inside Sales and Field Sales. Travel to client offices as necessary.
- Closely collaborate with various internal teams as necessary.
- Sales Strategy:
- Build a strategically selected list of target clients (with the help of the Sales Leader)
- Exploring new markets/target segments
- Assist the Product team in meetings to understand problems clients are facing
- Constantly refine our Go-to-Market approach based on sales objectives and market situation.
- Collaborate:
- Constantly evolve and collaborate to find methods to connect and pitch to top-level executives and decision-makers at prospects
- Establish a clear use case and manage pilots with measurable business impact
- Collaborate with internal teams to launch new publisher-focused products with your partners
- Collate and interpret partner feedback to facilitate improved products
- Share and build a best-practices knowledge base to share with current and future sales team members
- Ownership:
- Be the primary point of contact for your client stakeholders and be fully responsible for driving client conversation from HyperVerge.
- Proactively share insights and learnings from client conversations
- Reporting and Insight Generation
- Ensure CRM is always updated.
- Work with Sales Leader in generating insights on how to make the sales team more efficient.
REQUIREMENTS
- 1+ years of experience with B2B Saas sales functions, and has the necessary mindset to scale with an established sales process.
- Has handled accounts of ACV of $50K and above
- Excellent written and verbal communication via phone, email and in-person meetings
- Good to have - deep understanding of onboarding and KYC processes in B2C companies
- Travel - 25% domestic travel required for client engagements
COMPETENCIES:
- Hunter
- Understands clearly what it takes to generate New Revenue - identify a lead, generate interest, discover problems and is energized by (at least not afraid of) difficult situations, conversations, negotiations, conflict, rejection, etc.
- Competitive and result-focused
- Spends 80% of focused time on creating new revenue (Exceeds revenue and pipeline targets)
- Execution
- Be great at the execution of an established process.
- Be able to adapt to emerging situations as far as key values/boundary conditions are being met.
- Domain Knowledge and network
- Good track record of selling to the Financial Services industry (preferable)
- Knows decision-makers and has a working relationship across organizations in the industry
- In-depth understanding of one of these - lending, insurance, securities, credit cards or mutual funds and an understanding of the critical industry problems
- Analytical and Problem-Solving Skills
- High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it
- Strong attention to detail - does not let important details slip through the cracks
- Learning
- Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs
- Enthusiastic about learning and trying new approaches, best practices, and ideas and not overly attached to what has worked in the past
- Work ethics
- Proactively pursues the company mission with a high degree of energy and daily activity.
- Follow-through on Commitments to both clients and team member
1. To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.
2. Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.
3. Create content which gives website readers access to information in a simple, easy to understand language.
4. The content writer should know the target audience and write content to engage and draw visitors.
5. Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.
6. Creating stories from in-house reports/surveys monthly.
7. Developing new ideas for web content.
8. Work with team members to enhance content pieces.
9. Candidates handled a team will be given preference.
Desired Profile
1. Freshers with impressive writing skills are welcome.
2. As a web content writer, ability to write engaging content for websites.
3. Knowledge in writing content for websites/print/company blogs.
4. Good written and communication skills.
5. Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.
6. Excellent time management skills.
Personal Traits:
1. Excellent written and oral communication skills.
2. Excellent problem solving skills.
3. Should be excellent in Time Management, Planning Skills & Organizing Skills.
Machine Learning (ML)
Deep LearningAbout Turing:
Turing enables U.S. companies to hire the world’s best remote software engineers. 100+ companies including those backed by Sequoia, Andreessen, Google Ventures, Benchmark, Founders Fund, Kleiner, Lightspeed, and Bessemer have hired Turing engineers. For more than 180,000 engineers across 140 countries, we are the preferred platform for finding remote U.S. software engineering roles. We offer a wide range of full-time remote opportunities for full-stack, backend, frontend, DevOps, mobile, and AI/ML engineers.
We are growing fast (our revenue 15x’d in the past 12 months and is accelerating), and we have raised $14M in seed funding (https://tcrn.ch/3lNKbM9">one of the largest in Silicon Valley) from:
- Facebook’s 1st CTO and Quora’s Co-Founder (Adam D’Angelo)
- Executives from Google, Facebook, Square, Amazon, and Twitter
- Foundation Capital (investors in Uber, Netflix, Chegg, Lending Club, etc.)
- Cyan Banister
- Founder of Upwork (Beerud Sheth)
We also raised a much larger round of funding in October 2020 that we will be publicly announcing over the coming month.
Some articles about Turing:
- https://techcrunch.com/2020/08/25/turing-raises-14m-to-help-source-vet-place-and-manage-remote-developers-in-tech-jobs/">TechCrunch: Turing raises $14M seed to help source, vet, place, and manage remote developers
- https://www.theinformation.com/articles/six-startups-prospering-during-coronavirus">The Information: Six Startups Prospering During Coronavirus
- https://medium.com/@cyanbanister/turing-helps-the-world-level-up-ff44b4e6415d">Cyan Banister: Turing Helps the World Level Up
- https://turing.com/boundarylessblog/2019/10/the-future-of-work-is-remote/the-future-of-work/">Jonathan Siddharth (Turing CEO): The Future of Work is Remote.
Turing is led by successful repeat founders Jonathan Siddharth and Vijay Krishnan, whose last A.I. company leveraged elite remote talent and had a successful acquisition. (https://techcrunch.com/2017/02/23/revcontent-acquires-rover/">Techcrunch story). Turing’s leadership team is composed of ex-Engineering and Sales leadership from Facebook, Google, Uber, and Capgemini.
About the role:
Software developers from all over the world have taken 200,000+ tests and interviews on Turing. Turing has also recommended thousands of developers to its customers and got customer feedback in terms of customer interview pass/fail data and data from the success of the collaboration with a U.S customer. This generates a massive proprietary dataset with a rich feature set comprising resume and test/interview features and labels in the form of actual customer feedback. Continuing rapid growth in our business creates an ever-increasing data advantage for us.
We are looking for a Machine Learning Scientist who can help solve a whole range of exciting and valuable machine learning problems at Turing. Turing collects a lot of valuable heterogeneous signals about software developers including their resume, GitHub profile and associated code and a lot of fine-grained signals from Turing’s own screening tests and interviews (that span various areas including Computer Science fundamentals, project ownership and collaboration, communication skills, proactivity and tech stack skills), their history of successful collaboration with different companies on Turing, etc.
A machine learning scientist at Turing will help create deep developer profiles that are a good representation of a developer’s strengths and weaknesses as it relates to their probability of getting successfully matched to one of Turing’s partner companies and having a fruitful long-term collaboration. The ML scientist will build models that are able to rank developers for different jobs based on their probability of success at the job.
You will also help make Turing’s tests more efficient by assessing their ability to predict the probability of a successful match of a developer with at least one company. The prior probability of a registered developer getting matched with a customer is about 1%. We want our tests to adaptively reduce perplexity as steeply as possible and move this probability estimate rapidly toward either 0% or 100%; maximize expected information-gain per unit time in other words.
As an ML Scientist on the team, you will have a unique opportunity to make an impact by advancing ML models and systems, as well as uncovering new opportunities to apply machine learning concepts to Turing product(s).
This role will directly report to Turing’s founder and CTO, https://www.linkedin.com/in/vijay0/">Vijay Krishnan. This is his https://scholar.google.com/citations?user=uCRc7DgAAAAJ&;hl=en">Google Scholar profile.
Responsibilities:
- Enhance our existing machine learning systems using your core coding skills and ML knowledge.
- Take end to end ownership of machine learning systems - from data pipelines, feature engineering, candidate extraction, model training, as well as integration into our production systems.
- Utilize state-of-the-art ML modeling techniques to predict user interactions and the direct impact on the company’s top-line metrics.
- Design features and builds large scale recommendation systems to improve targeting and engagement.
- Identify new opportunities to apply machine learning to different parts of our product(s) to drive value for our customers.
Minimum Requirements:
- BS, MS, or Ph.D. in Computer Science or a relevant technical field (AI/ML preferred).
- Extensive experience building scalable machine learning systems and data-driven products working with cross-functional teams
- Expertise in machine learning fundamentals, applicable to search - Learning to Rank, Deep Learning, Tree-Based Models, Recommendation Systems, Relevance and Data mining, understanding of NLP approaches like W2V or Bert.
- 2+ years of experience applying machine learning methods in settings like recommender systems, search, user modeling, graph representation learning, natural language processing.
- Strong understanding of neural network/deep learning, feature engineering, feature selection, optimization algorithms. Proven ability to dig deep into practical problems and choose the right ML method to solve them.
- Strong programming skills in Python and fluency in data manipulation (SQL, Spark, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools.
- Good understanding of mathematical foundations of machine learning algorithms.
- Ability to be available for meetings and communication during Turing's "coordination hours" (Mon - Fri: 8 am to 12 pm PST).
Other Nice-to-have Requirements:
- First author publications in ICML, ICLR, NeurIPS, KDD, SIGIR, and related conferences/journals.
- Strong performance in Kaggle competitions.
- 5+ years of industry experience or a Ph.D. with 3+ years of industry experience in applied machine learning in similar problems e.g. ranking, recommendation, ads, etc.
- Strong communication skills.
- Experienced in leading large-scale multi-engineering projects.
- Flexible, and a positive team player with outstanding interpersonal skills.
React.js
Go Programming (Golang)
Java
PostgreSQL- Strong knowledge in Java and Golang.
- REST API experience/writing gRPC services is a must.
- Experience with CI/CD, Docker, Kubernetes, AWS is necessary.
- Experience in building Android mobile applications a big plus.
- Strong knowledge of database systems and experience working on scalable systems is preferred.
- Experience in writing readable and maintainable code with proper documentation.
- Have burning desire and fire to work hard, quick learner, hunger to succeed, and have fun at the same time.
- No politics. No rules. No micromanagement. Just get the work done with great code quality.
- One who can understand product development and foresee future product features.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon