Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Frontend: Proficiency in HTML, CSS, JavaScript, and frameworks like React.js or Vue js.
- Backend: Hands-on experience with Node.js, PHP, or along with frameworks like Express.
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Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
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Location: Bangalore
Employment Type: Full-time
Experience: 2+ years
Job Summary:
We are looking for a dynamic Project Manager with a strong technical background to lead and manage technology-driven projects. The ideal candidate should have excellent leadership skills, strong communication abilities, and a deep understanding of software development, IT infrastructure, or fintech solutions. You will be responsible for overseeing project lifecycles, coordinating between technical teams and stakeholders, and ensuring timely and efficient project execution.
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- Lead and manage technology projects from initiation to completion, ensuring alignment with business goals.
- Collaborate with software engineers, product managers, and business stakeholders to define project scope, deliverables, and timelines.
- Develop and maintain detailed project plans, track progress, and ensure on-time delivery.
- Identify project risks and implement mitigation strategies.
- Ensure clear communication across teams, bridging technical and non-technical stakeholders.
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- Facilitate Agile/Scrum methodologies where applicable.
Requirements:
- Technical Background: A degree in Computer Science, IT, Engineering, or a related field.
- Experience: 2+ years of experience in project management within a tech-driven environment.
- Project Management Skills: Strong ability to plan, execute, and monitor projects effectively.
- Technical Expertise: Understanding of software development, cloud technologies, APIs, and system architecture.
- Leadership & Communication: Strong ability to manage teams, resolve conflicts, and communicate across various departments.
- Methodologies: Familiarity with Agile, Scrum, and traditional project management practices.
- Tools: Proficiency in project management tools like JIRA, Trello, Asana, or Microsoft Project.
- Problem-Solving Skills: Ability to handle challenges proactively and make data-driven decisions.
Preferred Skills:
- Certifications like PMP, PRINCE2, or CSM are a plus.
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- Knowledge of DevOps, CI/CD, or cybersecurity is a bonus.
If you are a results-driven Project Manager with a strong technical foundation and excellent leadership skills, we’d love to hear from you!
How to Apply ?
Fill in the form below or
You can directly walk-in to our office in Bangalore
Date: 29-03-2025
Time: 10 Am to 12 Pm
Form link: https://forms.gle/5XtWBPuiUbaTxXY89
Location: Paywize Technologies Pvt. Ltd.
M.R Complex, 7th Cross, 6th Main Rd, BTM 2nd Stage, Bengaluru, Karnataka 560076
Join us and be part of the fintech revolution!
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Job Description
We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture.
To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.
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Selecting the best possible solutions using knowledge of a wide range of available technologies.
Monitoring systems in the existing network to ensure there are no productivity set-backs.
Installing and configuring operating systems and application software.
Implementing best practices for system security and data backups.
Anticipating potential issues or bottlenecks and identifying possible solutions.
Troubleshooting and resolving all technical issues when they arise.
Provide detailed specifications for proposed solutions including materials, manpower and time necessary
Communicating effectively with IT support staff to ensure the setup process runs smoothly.
Liaising with vendors and keeping relevant stakeholders up to date with developments.
Systems Engineer Requirements:
Bachelor's degree in computer science, information systems, or related field (Master's preferred).
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Experience-3-4years
Salary- 10LPA
Industry
Information Technology & Services
Industry
Information Technology & Services
Employment Type
Full-time
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
As the Product Manager - Partner Integrations,you will be required to work with the
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- Possessing strong project management skills and ability to present work to executive staff.
- Maintaining and prioritizing the product roadmap in line with company goals.
- Tracking the product usage after release and maintaining/improving the product during its lifecycle.
- Assessing market competition by comparing the company & product to competitors & products.
- Keeping a track of ongoing development by conducting daily scrums.
- Being comfortable working in a startup environment with a learn fast, fail fast attitude.
What you need to have:
- Having at least 3 years of experience in product management domain.
- Graduate/PG degree in engineering or related quantitative field.
- Extra-ordinary data analysis skills.
- A never-ending desire to grow and learn.
- Experience in product management in Fintech is preferable.
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• Fair working knowledge of design patterns
• Good in Data Structures and writing algorithms
• Experience working on MVC frameworks
• 1+ year of experience in writing code in either Java, Python, Ruby or JavaScript
• Other tech skills that we’d like you to have knowledge about: Relation DB’s, Git, Using an IDE, writing unit test cases
• Bachelors or Master Degree - Computer Science is a plus, but not required
• Willing to work and keep up in a fast-paced startup
• Be open-minded and learn from your peers
• Have fun in a collaborative work environment
Android DevelopmentJava
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Full Stack Developer - Averlon