
Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*

Similar jobs
Full Stack Developer
Job Description
Key Responsibilities
- Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
- Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
- Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
- Translate mockups and wireframes into functioning front-end code.
- Write and maintain documentation for new and existing features.
- Keep up-to-date on best practices and new technologies.
- Rapid prototyping, and presenting conceptual design and working prototypes to management.
- Conduct design and code reviews and collaborate to ensure your own code passes review.
- Work with Product Management to analyze require
Required Skills & Experience
General
- Solid understanding of OOP design principles
- Visual Studio 2017 and above, SQL Server 2016 and above
- Remote debugging
- Unit Testing
Front-end
- C#, ASP.NET MVC and MVC core, Web API and .Net Core web Api
- JavaScript, jQuery, AJAX
- HTML5, CSS3, Responsive Design understanding
- Understanding of web technology stack, including HTTP, REST, cookies, caching, and asset loading
Back-end
- Windows & web services, WCF, MSMQ
- C# and .NET Framework • Experience with scalable, performant design and architecture
Database
- Working knowledge of SQL and relational databases
- Should be able to read and write basic SQL queries, stored procedures, views, and functions
- ADO.NET & LINQ to SQL
Desired Skills & Experience
General
- Familiarity with Azure
- Installation and deployment (Azure App)
- Experience with automated builds and deployment (Azure DevOps, TeamCity and Docker)
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
Front-end
- Angular or React UI framework
- Experience with Logi Analytics (Graylog etc.)
- Experience with .NET Web Forms and migrating to MVC
Back-end
- Azure Function, Azure Service bus, Event hub, AWS Lambda, ElastiCache
Experience with NOSQL databases (Mongo or Cosmos)
Qualifications
- Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
- Hands on experience in development
- Preferred experience in leading a team
Economic and Finance Researcher
Consulting Inc
Buxar, Bihar
As an Economic and Finance Researcher, your role will be dynamic and is likely to vary from one do to another. It is best suited for someone who is curious to learn more and work hard for personal and organizational success. The role involves conducting thorough research and analysis on economic trends, @nancial markets and products like credit cards and loans and investment opportunities. You will gather and interpret data from various sources to provide valuable insights and recommendations.
Responsibilities:
-Conduct economic analysis and assess the impact of market trends and policy changes on @nancial markets and products.
- Prepare easy to understandable and engaging scripts related to the @nancial market and products for the media team to make videos
- Identify and evaluate potential investment opportunities based on comprehensive research and analysis on the given topics
- Prepare research reports, investment recommendations, and presentations.
- Stay updated with industry developments and emerging trends.
Quali@cations:
- Bachelor's or Master's degree in Economics, Finance, or a related @eld.
- Strong analytical and quantitative skills.
- Excellent written and verbal communication skills.
- Attention to detail and ability to meet deadlines.
- Knowledge of @nancial markets, economic theories, and industry dynamics.
- Proficiency in using @nancial databases and data visualization tools.
- Experience with programming languages and data analysis software is a plus.
Must have:
- A self-starter and can-do entrepreneurial attitude
- Collaborative and enjoy working in a team
- Curiosity to try new things
- and eager to continue to learn more on the job.
As an Economic and Finance Researcher, your expertise in economic analysis and @nancial research will play a vital role in providing valuable insights and recommendations to support strategic decision-making.
Education:
Bachelor's (Required)
Language:
English (Required)
Hindi (Required)
Willingness to travel:
25% (Preferred
contact detail:
Vinay Kumar
Roles and Responsibility:
· Develop web applications in Node (JavaScript/Typescript),
· Design and develop backend APIs for complex custom business applications as per requirement
· Design and develop database schema, queries, stored procedures
· Develop frontend SPA using AngularJS/Angular 2+, API integration, Data binding
· Collaboration with developer team, Project managers to ideate software solutions
· Essential communication skills for customer conference calls and meetings
· Interact with clients and other stakeholders to understand their requirements/problems, provide daily updates, plan and module delivery
· Test software to ensure quality and efficiency
· Responsible to troubleshoot bugs and fix them as well as maintain/enhance existing projects
· Write technical documentation
· Working with Agile and Scrum methodologies
· Extensive knowledge of database performance optimization strategies, indexing, sharing
· Develop applications using TDD (Test Driven Development), Unit testing, Integration testing, Jasmine/Mocha framework
· Design HLD/LLD architecture diagrams, Infrastructure diagrams, ER Diagrams
- Designs, develops, modifies, debugs, and evaluates programs for functional areas
- Analyzes existing programs or formulates logic for new systems
- Devises logic procedures
- Prepare Flowcharting
- Performs coding and tests/debugs programs.
- Develops Conversion and System implementation plans
- Prepares and obtains approval of system and programming of documentation
- Recommends changes in development, maintenance, and system standards
- Train users in conversion and implementation of system
- Communicate with end users and understands the requirements in clearly.
Skills & Qualifications:
- Bachelor’s or master’s degree in engineering / MCA with 5+ years of solid software development experience using .Net environment using C#, VB.NET, ASP.NET, ADO.NET.
- Experience working with Manufacturing Execution System (Camstar) is a plus.
- Experience working with Web services and XML/ XSLT.
- In Depth knowledge of MS-SQL 2005/2008 including coding of SPs.
- Has a Solid background of Object-Oriented Analysis and Design and the use of UML views and diagrams.
- Has the ability to design and document software applications with minimal supervision.
- Experience in multi-platform software Development (DOS, Windows).
- Experience in developing software applications in a multi-tier architecture.
- Experience in presentation layer development using JavaScript, HTML, DHTML, Ajax and CSS.
- Experience in WCF / MVC is a plus.
- Experience is in Source Controls like SVN / TFS.
- Able to handle all phases of SDLC.
Exposure to following AWS modules/services / GCP / Modules / Services - Both Skills are ok Amazon S3, EC2, Exposure to any AWS-supported database, Mongo DB collections, Devops,
AWS toolkit / FlaskREST API development or NodeJS/ReactJS, Web scraping experience, API integration of the various sources for Fraud Solutions, Should be good at communication, Should be able to lead team technically in resolving any technical issues, Should be able to own modules which are critical to business needs, Build and Nurture the young team members in the organization,
Aware of Microservices GOOD to HAVE Familiar with UI development
(Directed Acyclic graph)CI/CD with AWS
UI with React JS
you will be;
* Developing services with TypeScript (with Node.js) in Lambda
* Assisting with the design and evolution of their DevOps tooling
* Building their Amazon Web Services environment
* Performance tuning and optimisation
* Continually developing your skillset as required to ensure that the best technologies and methods are used
* Maintaining focus on security
* Working within a truly Agile environment, participating in daily stand-up meetings
* Collaborating with the rest of the development team and business to meet objectives
Key Skills Required;
* TypeScript * JavaScript (ES6+) * Node.js * Amazon Web Services, in particular AWS Lambda, * Experience working within an Agile environment * Excellent communication skills, with the ability to work in partnership with both business and technology teams * Proactive and truly passionate about technology * Degree level education in Computer Science (or equivalent), or similar experience * Willingness to continually learn new languages
D
Hands-On Experience in the following technologies and should be immediately available :-
Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.
Good to Have - MuleSoft or ETL Tools knowledge.
JOB RESPONSIBILITIES
# Handle the design, architecture, development, code review, and testing of key applications.
# Design client-side and server-side architecture, and write effective APIs
# Build the front-end of applications through appealing and mobile responsive visual design
# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience
# Identify performance bottlenecks and come up with novel ways to solve them.
# Develop technical documentation, work with analysts to continuously improve software.
SPECIALIZATION
Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..






