
Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*

Similar jobs
- Strong Lead or Above UI/UX or Product Designer (UI/UX both, UI 60-70%)
- Mandatory (Experience 1) - Must have a minimum 8+ years of hands-on experience in product design, with recent 3+ years in Product companies
- Mandatory (Experience 2) - Must have a minimum 4+ years of product design experience in B2B SaaS companies (UI/UX both, UI 60-70%)
- Mandatory (Experience 3) - Must have 2+ years of people management experience (Read in CV)
- Mandatory (Skills 2) - Must be proficient in product design design methods (product mindset, problem-solving, UX thinking, ideation)
- Mandatory (Skills 3) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
- Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs for B2B SaaS/Enterprise products
- Mandatory (Company) - B2B Saas (Enterprise is a plus)
Greetings from Crayon Infotech!
We hope you're doing well. We're currently hiring for the position of Graphic Designer with a minimum of 3 years of experience, based out of our office in Malad, Mumbai.
If you're passionate about design, visual storytelling, and creating digital experiences, we’d love to connect with you!
Key Responsibilities:
- Create high-quality visual assets for digital & print (social media creatives, banners, brochures, website/app UI assets)
- Collaborate with developers, content, and marketing teams to deliver creative campaigns
- Support UI/UX design efforts using tools like Figma or Adobe XD (preferred)
- Maintain brand consistency across all touchpoints
- Handle multiple design projects under tight deadlines
Role Description
This is a full-time on-site role for an Intern Lead Generation at First Connect Worldwide LLC located in Noida. The Intern Lead Generation will be responsible for generating new leads, conducting market research, and communicating effectively to drive sales growth.
Qualifications
- New Leads and Lead Generation skills
- Market Research and Communication skills
- Fluent English speaking
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a team environment
- Proficiency in MS Office.
- Prior internship in lead generation is a plus
- Bachelor's degree in Marketing, Business, or a related field

Homes247.in is looking for amazing Angular Developers for our Bangalore branch.
Candidates should develop application codes in the AngularJS/Angular, Rest Web Services, and Java technologies for the Application Development Centre. Should be a team player and work towards developing the brand's image.
Come and Be a Part of India's Favourite Property Portal and scale up your career to the next level.
Skills and Qualifications Required
-
Graduate - BE/B.Tech(CSE,IT)
-
Proficiency in JavaScript and HTML5
-
6 Months - 1-year Experience with Angular 6+
-
Professional and Precise communication skills
-
Extensive knowledge of HTML, CSS, and JS methods for providing per formant visual effects and keeping the frame rate above 30 fps at all times
-
Validating user actions on the client-side and providing responsive feedback
-
Knowledge about PHP & MYSQL
-
Good knowledge of Responsive developments.
-
Experience with Restful API Services.
Responsibilities
-
Delivering a complete front end application
-
Ensuring high performance on mobile and desktop. Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
-
Coordinating your workflow with the graphic designer
-
Strong skills in HTML5, CSS3, Javascript, Jquery, Bootstrap (Material Design Knowledge is a plus)

- Design and develop a comprehensive website using Next.js, integrating both client-side and server-side architecture.
- Build reusable code and libraries for future use, ensuring the technical feasibility of UI/UX designs.
- Optimize applications for maximum speed and scalability across a vast array of web-capable devices and browsers.
- Collaborate with team members, including designers and project managers, to translate business and user requirements into technical solutions.
- Implement robust security and data protection measures.
- Stay up-to-date with emerging technologies and industry trends to incorporate into operations and practices.
- Conduct testing to identify bugs and technical issues before and after deploying.
- Document development processes, code changes, and other technical information for reference and reporting.
Vice President (Marketing) - Y Combinator backed Shopify-like platform
About Merito :
- Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities.
- We are working with the mission to change the way hiring is done.
- The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :
- Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online.
- Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
- Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
- We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Job Description :
- The Head of Marketing will own and drive the end-to-end marketing stack for the entire organization.
- You will report directly to the founders and will work independently/with the senior team dependent on goals and aligned objectives.
- Marketing Strategies, Ideas and Execution ; Ideate, iterate, and execute marketing strategies that help in growing Exly's client base and achieve our marketing goals.
Key Responsibilities :
- Responsible for leading all of marketing & comms initiatives - Drive market leadership by distributing our product to 1M+ creators & building a strong brand.
- 5+ yrs leading marketing at top early-stage startups; experience in SMM, brand building, performance, SEO and other innovative channels to drive high quality MQLs.
- Build and lead a results-driven growth marketing function. Partner with Sales and Marketing leadership to define the team's objectives and goals within the larger marketing organization and business.
- Define the appropriate mix of campaign elements (including account-based marketing, search, social, direct mail, email, webinars, events, content syndication, direct response online, etc.).
- Create and test campaign messages, landing pages, and lead nurturing to optimize conversions and lead quality.
- Implement metrics and reporting for various marketing programs, campaigns and pipeline results.
- Consistently use data to iterate and improve marketing programs and results. Own the entire closed loop demand generation process, from initial awareness to hand-off to sales, and follow-up.
- Manage and develop the standards and best practices for campaigns, marketing operations, and reporting.
- Developing PR campaigns and developing a relationship with various industry stakeholders, to ensure Brand / product advocacy on relevant forums. Setting up marketing technologies to monitor the campaign effectiveness.
The successful applicant will be :
- Someone who has scaled the marketing function through the growth stage of any B2B SaaS preferably one of the well-known SaaS companies in India.
- Individual contributor experience of around 3 years with responsibility for organic growth and/or demand generation.
- Experience of managing teams focused on different functions of Marketing.
- Wide breadth and depth of experience in organic, performance and product marketing.
- Expert level knowledge & hands-on experience in use of marketing automation & data systems.
- An analytical approach to solve complex problems with a sharp eye on ROI and creative flair.
- Willing and eager to roll up your sleeves to step in for your team, if needed.
- Excellent communication and presentation skills (written and verbal).
- Familiarity with working in cross-functional environment and distributed team setups.
- Ideal candidate would have built marketing team from scratch for a SaaS start-up from seed to Series A/B or would be from a Tier 1 MBA college.


Your Tasks:
- Participate in all aspect of operation and application support.
- Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
- Engage and collaborate across time zones with different front-end and back-end developers.
- Working closely with your teammates on knowledge sharing and experience build-up.
- Drive development best practices with your teammates to deliver high quality solutions.
Your profile:
- Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
- 4+ years of experience building large-scale software applications or web applications
- Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
- Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
- Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

Min 3 years of professional hands-on React.js development experience Experience with popular React.js workflows, such as Redux or Relay Knowledge of modern web technologies, such as CSS, Typescript/ES6, Less/Sass, HTML5 Experience writing unit tests with Jest/Enzyme or equivalent tools. Familiarity with Git Experience working in an agile environment (Scrum preferred) as part of a cross-functional team Strong communication skills Experience with other JavaScript frameworks (AngularJS, Vue.js) or native mobile (Kotlin, Swift) is a plus Experience developing to inclusive design best practices, up to and beyond meeting WCAG standards. |
Create effectively tested, re-usable, and efficient JavaScript code Develop mission critical user experiences Support continuous improvement by staying up-to-date on front-end technology Work collaboratively with a team in an Agile environment. |
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
- Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
- Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
- Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
- Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
- Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
- Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
- Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
- Creating project proposals, concept notes and sales collaterals where required
- Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
- Setting up the best suited approach for sales conversion for each product line
- Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
- Active and regular lead building on linkedin, facebook, and other relevant digital channels.
- Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
- Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
- Achieved proven annual revenue targets at least between 1 to 4 Crores
- Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
- Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
- Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
- Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users.
- Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
- Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
- Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India
Ø Deliver product value propositions and presentations to customers tuned to customer and industry needs
Ø Attend meetings with sales & business development managers; serve as a technical expert
Ø Put together business cases for the sales teams to support their proposals and assist Sales Team in Qualifying Prospects
Ø Attend to customer requests for information on RFIs and RFPs completion
Ø Provide Product Knowledge Support to the Sales Team
Ø Work closely and collaboratively with customers to position the product
Ø Ensure that the company’s product can deliver on the customer’s requirements.
Ø Work closely with customers to understand and capture detailed technical requirements.
Ø Maintain credibility through best practices knowledge in Sales Enablement space.
Ø Provide ongoing support for customers post implementation by collaboration with engagement managers.
Skills / Attributes Required
- Proven track record in a pre-sales environment within an IT / software solutions business
- Technically skilled with a customer focused mind and excellent communication skills
- Experience in developing and delivering effective presentations
- Ability to work independently and to be proactive
- Excellent analytical and troubleshooting skills
- Willingness to travel within a wide geographical area for client meetings
Responsibilities:
Ø Previous experience working within a MOBILE APP DEVELOPMENT and WEB SOLUTIONS
Ø Must be a subject matter expert with extensive software systems experience.
Ø An ability to communicate technical information to non-technical staff in a way that is easy to understand.
Ø Previous experience working for a competitor in a similar position would be a strong advantage.
Ø Previous experience in handling data in analyzing data details and accuracy and Overseeing data mapping processes
Ø Pre-sales experience in the analytics domain preferable in Banking, Retail or Communications vertical.
Ø Must have a sound technical background
Ø Must be familiar with open-source technology and components.
Ø Working knowledge of big data components
Ø Must be familiar with analytics software architecture
Ø Familiar with data warehouse, data lakes and master data management.
Ø Ability to give convincing presentations and demos in analytics.
Ø Awareness of industry landscape in analytics for banking, retail or Comms.
Qualifications:
Ø Experience in a broad range of Web Solutions and Mobile App development
Ø At least 3 years of experience in technology-related product management, product marketing, operations, sales/account management and/or consulting
-Multinational experience desirable
Ø Bachelors in Computer Science a must; MBA a plus
- Candidates must be fluent in both written and verbal English.
-Self motivated and ability to work/travel independently

