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The Knowledge Graph Architect is responsible for designing, developing, and implementing knowledge graph technologies to enhance organizational data understanding and decision-making capabilities. This role involves collaborating with data scientists, engineers, and business stakeholders to integrate complex data into accessible and insightful knowledge graphs.
Work you’ll do
1. Design and develop scalable and efficient knowledge graph architectures.
2. Implement knowledge graph integration with existing data systems and business processes.
3. Lead the ontology design, data modeling, and schema development for knowledge representation.
4. Collaborate with IT and business units to understand data needs and deliver comprehensive knowledge graph solutions.
5. Manage the lifecycle of knowledge graph data, including quality, consistency, and updates.
6. Provide expertise in semantic technologies and machine learning to enhance data interconnectivity and retrieval.
7. Develop and maintain documentation and specifications for system architectures and designs.
8. Stay updated with the latest industry trends in knowledge graph technologies and data management.
The Team
Innovation & Technology anticipates how technology will shape the future and begins building future capabilities and practices today. I&T drives the Ideation, Incubation and scale of hybrid businesses and tech enabled offerings at prioritized offering portfolio and industry interactions.
It drives cultural and capability transformation from solely services – based businesses to hybrid businesses. While others bet on the future, I&T builds it with you.
I&T encompasses many teams—dreamers, designers, builders—and partners with the business to bring a unique POV to deliver services and products for clients.
Qualifications and Experience
Required:
1. Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
2. 6-10 years of professional experience in data engineering with Proven experience in designing and implementing knowledge graph systems.
3. Strong understanding of semantic web technologies (RDF, SPARQL, GraphQL,OWL, etc.).
4. Experience with graph databases such as Neo4j, Amazon Neptune, or others.
5. Proficiency in programming languages relevant to data management (e.g., Python, Java, Javascript).
6. Excellent analytical and problem-solving abilities.
7. Strong communication and collaboration skills to work effectively across teams.
Preferred:
1. Experience with machine learning and natural language processing.
2. Experience with Industry 4.0 technologies and principles
3. Prior exposure to cloud platforms and services like AWS, Azure, or Google Cloud.
4. Experience with containerization technologies like Docker and Kubernetes
Location: Thane
Joining Timeline: Immediate joiners or a maximum of 1-month notice period
Preferred Joining Date: On or Before First week of February 2025
Required Skills/Abilities:
- Good interpersonal & networking skills
- Fluent language and communication skills
- Target oriented
- Good in Computer skills especially in MS Office
- Good knowledge of UK software’s like IRIS, Caseware, CCH, Digita, Taxcal, Sage Accounts Production, Xero, QuickBooks, Sage, FreeAgent, etc.
- Prior experience in similar role
Qualifications and Skills:
- B. Com, M. Com, CA, ACCA with Compute skill
- Demonstrated proficiency in UK accounting principles and a comprehensive understanding of financial procedures.
- Exceptional attention to detail and a commitment to maintaining numerical accuracy in all tasks.
- Strong verbal and written communication skills, with the ability to articulate complex concepts clearly and professionally.
- Collaborative mindset, capable of working effectively both independently and as part of a cohesive team.
- Proficiency in utilizing accounting software and technologies, with a willingness to adapt to new systems.
Job Title: QA Automation Engineer
Location: Andheri, Mumbai
Experience: 2 to 4 Years
Work Mode: 5 Days Work From Office (WFO)
Joining: Immediate Joiners Preferred
Job Overview:
We are looking for a proactive and detail-oriented QA Automation Engineer with 2 to 4 years of experience. The ideal candidate must have solid experience in automation testing, strong command over SQL, and hands-on proficiency in API testing using Postman. This is a full-time on-site role based in Andheri, Mumbai, and we are open to candidates from diverse project backgrounds as long as the core skills are strong.
Key Responsibilities:
- Develop and maintain automated test cases for APIs and backend systems.
- Perform end-to-end API validations using Postman including request construction, response validation, and chaining requests.
- Write and optimize SQL queries to validate business logic and data integrity in backend systems.
- Collaborate closely with developers, business analysts, and QA team members to define test requirements.
- Track, report, and follow up on bugs and issues using tools like JIRA or similar.
- Ensure timely regression, smoke, and sanity testing before every release.
- Participate in Agile ceremonies and contribute to improving testing processes and coverage.
Mandatory Skills:
- 2–4 years of experience in Automation Testing
- Strong knowledge of SQL and ability to write complex queries
- Practical, hands-on experience with Postman for API Testing
- Solid understanding of software QA methodologies, tools, and processes
- Familiarity with Agile development and continuous testing workflow
Nice to Have (Not Mandatory):
- Experience in any programming language (e.g., Python, Java)
- Exposure to test automation frameworks (e.g., PyTest, Selenium, RestAssured)
- Familiarity with CI/CD tools like Jenkins or Git
- Basic knowledge of performance testing tools like JMeter
Other Details:
- Location: On-site at our Andheri office in Mumbai
- Work Mode: Full-time | 5 days working (Monday to Friday)
- Notice Period: Immediate joiners preferred
- Candidate Preference: Only Mumbai-local candidates with relevant background will be considered
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Responsibilities:
- Configure and maintain Tableau Server Software Layer.
- In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
- Monitor server activity/usage statistics to identify possible performance issues
- Carry out performance tuning of tableau server environment (clustering, load balancing)
- Create/Manage groups, workbooks and projects, database views, data sources and data connections.
- Proactively communicate with stakeholders to resolve issues and get work done
- Set up a governance process around Tableau dashboard processes.
Qualifications
- Bachelor's degree in computer science, business analytics or related field
- 3 or more years of professional experience as an administrator
- Experience in developing, configuring and administering Tableau Server.
- Ability to play with data and build reports / dashboards using Tableau
- Strong written and verbal communication skills


Job Description :-
- Have intermediate/advanced knowledge of Python.
- Hands-on experience with OOP in Python. Flask/Django framework, ORM with MySQL, MongoDB is a plus.
- Must have experience of writing shell scripts and configuration files. Should be proficient in bash.
- Should have excellent Linux administration capabilities.
- Working experience of SCM. Git is preferred.
- Should have knowledge of the basics of networking in Linux, and computer networks in general.
- Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration.
- Understanding of Architecture of OpenStack/Kubernetes and good knowledge of standard client interfaces is a plus.
- Code contributed to OpenStack/Kubernetes community will be plus.
- Understanding of NFV and SDN domain will be plus.
Good Communication
Basic Computer & Mail drafting Knowledge
Sales & Telcalling knoweldge
Can handle pressure.
We are looking for experienced and entrepreneurial product leaders with a “co-founder” mindset,to help build and scale a world-class product organization in Bangalore. If you are excited about fintech, zero to one products, working with and learning from a phenomenal team of product,engineering, research, design, operations, and business leaders, this is the role for you.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Ideal product manager will be passionate and will deliver an unparalleled customer and user experience
- The product manager would stand for customers and identify key insights from customer research, interviews, surveys etc.
- The product manager will create a strategy and bottom up roadmap with ruthless prioritization to lead an area end to end within the product org
- The product manager will hustle and do whatever it takes to get things done
- Ship fast without sacrificing quality (MVP driven approach); then leverage data and feedback for iterations
- The product manager will own the go to market of the product, will measure the impact of the various products that are launched
- Align key stakeholders on the problem, solution, setting expectation and communicate effectively
- Must be an innovative, strategic thinker and must be able to work in a fast-paced dynamic environment with changing priorities
PROFESSIONAL EXPERIENCE/ QUALIFICATIONS
The ideal candidate profile will be:
- Overall experience of 5+ yrs with at least 3+ yrs in product management in a tech-led company (consumer internet space is preferred)
- Exceptional problem-solving skills based on first principles thinking
- Have solved complex & ambiguous problem at scale to create significant impact
- Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of a product.
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Ability to scale a product post launch and drive adoption, track metrics and plan next steps
