About the Role
Brainstorm digital and grass root strategies to let a billion people know about HelpNow. Your chance to build the 911 of India.
Job Responsibilities:
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Hack influencer & celeb tie-ups, social media trends and comment strategy.
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Tap into Housing societies, Jogging parks, etc. to spread awareness.
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Negotiate ads on billboards, bus stops, metro trains et cetera.
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Work on off-beat marketing ideas worthy of featuring on mad over marketing.
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Drive regular posts on WhatsApp, email and blog posts.
- Execute strategic barter deals and partnerships.
The candidate should have minimum 4 years of experience in:
- Connecting with people of all kinds
- Marketing for a growth stage startup
- Being street smart with a demonstrated history of “hustling"
- Social media activity that unanimously declares you a savage
- Hunger for growth

About HelpNow
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We're building in a market that hit $47B in 2026 and is on track to hit $107.5B by 2028 and we're not chasing that opportunity from the sidelines. Our founding team brings marketing expertise from Kotak and Amazon paired with deep AI chops, we were selected as one of just 20 startups by Google, and we already have paying customers like Kotak and Myntra using the product in production. Join us early and help build the infrastructure that turns AI marketing adoption (already at 88%) into real, scaled results for customers who are already paying for it, not case studies.
Founding Product Engineer, Applied AI
Location: Mumbai • Hybrid • Reports to: CTO
WHAT THIS ROLE ACTUALLY IS
Weve built a multi-agent AI system for marketing. It works well out of the box but every client (their data, workflows, brand rules, compliance constraints, output preferences) is different. Generic doesnt ship results. Customised does.
This role is the bridge: you sit between our agent architecture and the client’s reality. You understand both deeply, and you make the agents do what each specific client needs them to do.
Think Palantir Forward Deployed Engineer, but for AI agents. An engineer who owns product outcomes end-to-end.
WHAT YOU'LL DO
Day-to-day split: roughly 60% in Codex and Claude Code shipping customisations, 40% in client rooms understanding what to ship next.
- Customise the agents. Tune prompts, build new agent capabilities, configure workflows, wire up integrations. Codex and Claude Code are your primary IDEs. You ship working code, not specs for someone else to build.
- Own client outcomes end-to-end. From discovery to live deployment, you are the person responsible for whether the agents actually solve the client’s problem. No PM-engineer handoff to hide behind.
- Problem-solve in real time. Client says “the output tone is off for our brand” or “the research agent is missing X data source” — you diagnose, fix, and redeploy, usually within days.
- Hold your own on creative. When a CMO says “this doesn’t feel right,” you can question intelligently — is it the prompt, the input brief, the brand guidelines themselves, or the client’s own confusion? Most engineers reach for the prompt. The good ones diagnose first.
- Feed learnings back to core product. Anything that gets customised 3+ times becomes a platform feature. You decide what graduates.
- Build the playbook. As we scale from 10 to 50 to 100 clients, the customisation patterns you create become the foundation others work from.
WHAT YOU NEED
- Real engineering chops. You can read a codebase, write production code, debug agent failures, and ship to live clients. AI tools are your accelerant, not your crutch.
- Comfort with agents as a system. You understand how LLMs fail, why prompts drift, what context engineering means, when to use tools vs. fine-tuning, why eval harnesses matter. If “MCP,” “tool use,” and “agent harness” feel like jargon, this isn’t the role.
- Client-facing instincts. Comfortable in a room with a CMO, an enterprise IT head, and a junior brand manager — and you can switch register for each in the same meeting. If client calls feel like tax to you, don’t apply.
- Some creative literacy. You don’t need to be a designer. You do need to be able to tell the difference between “this output is technically broken” and “this output is technically fine but creatively wrong” — and chase the right thread.
- Bias toward shipping. A working hack today beats a clean design next quarter.
YOU'LL THRIVE HERE IF
- You’re an engineer who realised products live or die on customisation, not architecture.
- You’ve been frustrated by being kept away from customers.
- You like building with AI tools and want a role where that’s the job, not a side experiment.
- You like marketing as a domain — or you’re willing to fall in love with it.
YOU WON'T THRIVE HERE IF
- You want to optimise systems in a corner with headphones on.
- You think client calls are below your pay grade.
- You think AI is overhyped (we don’t).
- You need a fully scoped ticket queue and weekly sprint rituals.
Tech Support Engineer
Job Description
Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.
To meet the qualifications specified:
1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.
2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.
If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.
Roles and Responsibilities
Technical Expertise:
Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.
Customer Support:
Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.
Documentation and Reporting:
Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.
Quality Assurance:
Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.
Communication Skills:
Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:
Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.
Compliance and Security:
Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.
Required Skill Set:
MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.
Job Title: Network Engineer
Job Summary:
The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.
Key Responsibilities:
- Network Design and Implementation:
- Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
Network Maintenance and Monitoring:
- Monitor network performance and ensure system availability and reliability.
- Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.
Security Management:
- Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
- Regularly update network security measures to protect against vulnerabilities and cyber threats.
Technical Support:
- Provide technical support to users and resolve network issues.
- Liaise with vendors and other IT personnel for problem resolution.
Documentation and Reporting:
- Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
- Prepare and maintain network reports and logs.
Network Upgrades and Scalability:
- Plan and execute network upgrades and expansions to support the organization's growth.
- Evaluate new network technologies and make recommendations for enhancements.
Compliance and Standards:
- Ensure network configurations comply with industry standards and best practices.
- Adhere to regulatory requirements related to network management.
Required Skills and Qualifications:
- BE / Bachelor’s degree in computer science, Information Technology, or a related field.
- Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
- Proven experience as a Network Engineer or Network Administrator.
- In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
- Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
- Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
- Strong understanding of network security principles and best practices.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
Preferred Skills:
- Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
- Familiarity with cloud networking (e.g., AWS, Azure).
- Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).
Working Conditions:
- 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
- May require on-call duties or after-hours work to address network issues or perform upgrades.
- Work may involve lifting and installing networking equipment.
Responsibilities
- Plan, develop and implement large-scale projects from conception to completion.
- Interface with clients and gather business requirements and objectives.
- Translate clients’ business requirements and objectives into technical applications and solutions.
- Understand and evaluate complex data models.
- Design, develop and implement new integration.
- Execute system development and maintenance activities.
- Develop solutions to improvise performance and scalability of systems.
- Mentor junior and mid-level engineers.
Minimum Requirements
- 3-5 years of relevant experience, working in Java related technologies.
- A Good Engineering or Masters degree from a reputed university
- Should have strong technical skills with a good grasp of OO concepts and design patterns
- Good knowledge of SQL database ( MySQL, Oracle, etc )
- Good understanding of frameworks like Spring, Hibernate, etc.
- Good understanding of spring boot and microservices.
- Exposure to AWS services - S3, SQS, Lambda, DynamoDB, API Gateway, etc.
Good to have
- Knowledge of No-SQL DBs like mongo, dynamoDB, etc.
- Knowledge of message brokers/queuing services like SQL, rabbitMQ, Kafka, etc.
Our client in Education startup is looking for an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
* Develop relationships with various educational institutes including schools, colleges, and universities.
* Create awareness of various programs conducted by the company to teachers from various schools, colleges, University
* Drive participation for various paid or unpaid Webinar programs
* Advise potential participants on our Executive and Certificate Programs
* Maintain market and competitor awareness, developing and presenting ideas for new opportunities.
* Follow-up on warm and hot leads via calls, emails, WhatsApp messages, SMS etc.
* Lead Generation
* Responsible for the entire Sales Cycle which includes engaging customers via phone calls, product demonstration, sales closing, and post-sales relationship management.
* Help customers understand and imagine the possibilities and potential that our platform provides to them
* Taking up revenue responsibility.
- Min 1 year recent working experience in Business development domain
- Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
- Understanding of client requirements and providing solutions
- Experience of handling international clients and leading project to conversions
- Candidate should have good communication skills both written and Oral
- Candidate should be a self-learner with strong desire to grow in an organization.
- Should have a professional sales approach with a zeal to generate business
Roles and Responsibilities:
- Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
- Placing genuine and relevant data on bids as per the requirements specified by the client
- Managing accounts on these platforms and optimizing the company profile
- Generating leads from these portals and handling the communication with the client during pre-sales stage
- Providing estimates to clients and leading project towards closure
- Daily reporting to manager for work done and defining strategies
- Good interpersonal skills: ability to communicate complex concepts. requiring a GCSE in English or equivalent
- Liaise with team members to identify and implement new features and technologies that will provide significant product enhancements and cutting-edge features.
- Must be self-motivated, enthusiastic, hardworking, and possess a willingness to learn.
- Confidence, enthusiasm, and the energy to make a significant contribution to an organization.
- Must be self-reliant and able to work independently or as part of a development team.
- Possess excellent innovative problem-solving skills.
- Evidence of organizational and analytical skills with an ability to research/investigate issues, analyze and consider wider implications, and then compile reports and/or present recommendations
Technical Knowledge
- Executing full lifecycle software development
- Programming well-designed, testable, efficient code
- 4+ years of work experience with React and function components.
- Advanced understanding of; React, Redux, JavaScript, ES6+, Jest.
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Good experience with HTML5, CSS3, responsive design, material UI
- Expert in Browser Compatibility, Responsive Web Design, Accessibility
- Basic understanding of Node.js, Express
- Experience using common design patterns. High standards for code quality, maintainability, and performance
- High understanding of web development UI/UX design principles and best practices
- Working knowledge of RESTful API Paradigms
- Feel comfortable with: Jira and Git (Bitbucket)
- A natural curiosity for new scripting languages, frameworks, and technologies
- Knowledgeable with Agile – Scrum way of working
- Solid working experience with TDD
- Azure experience
- Knowledge of web security principles, Data Protection Act and GDPR.
- Knowledge of working in an ISO27001 and Cyber Essentials compliant environment.
Job Title: Front-End (Angular) Developer
Required Experience: 3-6 Years
Key Skills: Angular6+, HTML, CSS, jQuery, JavaScript, Typescript, Charting
Positions: 3
Compensation - As per industry standards.
Joining - Immediate joining/15 days notice/30 days notice
Position Type: Full Time
Job Summary
Looking for well experienced (4-6 yrs.), Angular6+ developers with knowledge of HTML5, CSS2, JavaScript, TypeScript, JQuery for responsive UI development and writing cross-browser compatible code who is comfortable writing custom JavaScript but also know when to apply off-the-shelf solutions for the problem. However the ability to adapt with changing technology is an important strength.
Key Skills
- Strong experience in HTML5, CSS2, JavaScript, Typescript, JQuery for responsive UI development and writing cross-browser compatible code.
- Primary Skills – Angular6+, HTML, CSS3, modern JavaScript MV-VM/MVC , NodeJS
- Expert in any one of the Good understanding of E2E Internet application architecture including browser concepts, HTTP, REST and Security best practices.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Good to have knowledge on Media query bootstrap framework for UI development
- Capability to implement complex Angular applications, directives, controllers, and services.
- Experience in consuming Restful web services
- Strong unit test and debugging skills
- Excellent time-management, multi-tasking. Capable of handling multiple projects and related complexities at the same time.
- Knowledge of Mongo, MySql will be advantage.
- Proficient understanding version control (github, Gitea, sourcetree)
- Knowledge of charting libraries like Highcharts, d3.js, c3.js, dc.js and data Visualization huge plus.
Responsibilities
- Designing and developing user interfaces using with front-end technologies (like Angular 7+, JavaScript, HTML5 and CSS)
- Work collaboratively with design team to understand end user requirements to provide technical solutions and for the implementation of new software features
- Implementing complex AngularJS applications, directives, controllers, services and other modern internet applications
- Continuous integration, software deployment, and hosting technologies
- Test and debug programs, collaborate with QA teams for effective solutions
- Improve functionality of existing systems
- Implementation of security and data protection
- Responsible for successful completion of code deliverables within projects
Involved in the various phases of the SDLC
Qualification
- BE / B.tech - IT, Computer Science, M.Sc - IT, MCA.
- Good https://www.roberthalf.com.au/career-advice/career-development/communication-skills">communication skills – both written and verbal
- Sound knowledge in Angular6+, HTML5, CSS2, JavaScript, TypeScript, JQuery, etc.
Company Description:
Reval Analytical Services is a fully-owned subsidiary of Virtua Research Inc. US. It is a financial services technology company focused on consensus analytics, peer analytics and Web-enabled information delivery. The Company’s unique combination of investment research experience, modeling expertise, and software development capabilities enables it to provide industry-leading financial research tools and services for investors, analysts, and corporate management.
Innkey PMS Overview:-
Innkey Infosystems Pvt. Ltd. is a rapidly growing IT company from the hospitality industry offering a Fully Integrated PMS solution on the Cloud for Hotels. We provide best in class products and services to make Hotel’s goals more easier, enabling them to focus on their core business.
Founded in 2011 in Ahmedabad, India, we have a young team of professional from the IT industry. We strive to offer best possible service to our clients, by providing support in critical situations and catering to their insightful requirements. Innkey has more more than 400+ clients across in 11 countries.
visit http://www.innkeypms.net">www.innkeypms.net
Skills Required :- Dot net Core, MSSQL, Angular
Responsibility:- Developing the web based software using computer programming languages such as MSSQL, dot net
Creating and maintaining the ASP.NET based websites and their web applications as per the initial guidelines of the client
Making changes to existing web applications according to the feedback received from the end users or clients. In some cases, changes are also made in order to update the application’s compatibility with the latest operating systems.
Understanding the life cycle of software and determining any changes that may be needed as per the observations and feedback of software testing professionals.









