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- OWASP Secure Code review,• Basic programing knowledge in any programming language and knowledge on secure development practices.
- OWASP TOP 10 vulnerabilities and their mitigations
- Hands on experience in Web Application Security Testing tools (SAST & DAST) and Penetration testing tools such as HP Fortify, Checkmarx, Acunetix, Nessus, Burp Suite, Metasploit., Qualys Guard, Kali Linux , etc.
- Understand/modify exploit code and find logical security flaws in applications
- Should have knowledge and experience on Network Security, Application Security, Internet Security, attack vectors.
- To carry out technical vulnerability assessments, identify potential vulnerabilities and provide recommended controls and support to mitigate them.
Job Description for Customer Support Executive (Voice & Non-Voice)
Job Profile: Customer Support Executive (Voice & Non-Voice)
Position: Customer Support – Voice & Non-Voice Process
Location: Bangalore
Job Mode: Work From Office
Notice Period: Immediate Joiners Preferred
Shifts: Rotational shifts
Compensation: ₹20,000–₹28,000 CTC
Job Description
We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.
Job Responsibilities
- Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
- Provide timely and accurate support, address customer concerns, and ensure satisfaction.
- Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
- Record and update customer interactions in the CRM system accurately.
- Adhere to company policies, attendance, and quality standards while working in rotational shifts.
Eligibility Criteria
- Education: Graduate in any discipline.
- Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
- Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
- Languages: Proficiency in English and Hindi or a South Indian language.
- Availability: Immediate joiners preferred.
- Work Schedule: 6 days a week, 1 day rotational off.
React.js
Javascript
Redux/Flux
Git- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 2 to 12 years of professional experience in React Native development.
- Strong proficiency in JavaScript, TypeScript, and modern web technologies.
- Experience working with RESTful APIs and integrating third-party libraries.
- Solid understanding of mobile app architecture and design patterns.
- Knowledge of mobile UI/UX best practices and principles.
- Familiarity with version control systems such as Git.
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
Javascript
.NETServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
Python
Java
NodeJS (Node.js)Company is building a first-of-its-kind, lifestyle health product for Women in
India. We believe that the future of health and fitness is digital, and women will drive the
digital fitness revolution in India. Existing digital health and fitness products are highly
transactional and we see a huge opportunity to build a truly aspirational product that will
inspire and empower millions of women to lead healthier lives. If you are passionate about
building a product that blends together technology, content, and community, we would love
to talk to you.
Engineering:
Company is looking for results-oriented Engineers. An ideal candidate for us would be
a passionate builder of great products/frameworks and someone who would thrive in a
fast-paced environment and enjoy the challenge of complex business contexts that are
typically being defined in real-time.
In this role, you will be responsible for building world-class technology products and
platforms that are at the forefront of the technology revolution in the Indian healthcare
ecosystem. You are someone who insists on the highest standards for quality,
maintainability, and performance. You will be working in a fast-paced and agile work
environment delivering quality solutions that have an immediate business impact.
Responsibilities :
● Research, design and build highly reliable, available, and scalable solutions that can
handle Millions of API calls across systems.
● Own large technical deliverables and execute in a structured manner, complete
ownership of functional Services that your team is responsible for.
● Take the accountability of the overall health of the products you build and
predictability of the deliverables of your team
● Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices
● Platformize components as libraries, utilities and servicify and promote reuse.
● Be able to conceptualize and develop prototypes quickly
● Drive the technical roadmap of the team in collaboration with Product and Business
Teams.
Requirements:
● BTech, MTech in Computer Science or a related technical discipline (or equivalent).
Or high technical acumen and rich technical experience.
● Deep expertise with any or combination programming languages: Java, Node.js,
Golang, JavaScript, any object-oriented high-level proprietary or open-source
language with strong programming constructs. Substantial experience in building
complex and scalable solutions.
● Strong object-oriented design skills, ability to apply design patterns, and ability to
design intuitive module and class-level interfaces
● The ability to independently lead problem-solving and build elegant, maintainable
solutions to complex problems.
● Experience leading multi-engineer projects and mentoring junior engineers
● Experience with full life cycle development in any programming language on a Linux
platform
● Prior experience in working with Agile software methodologies ( Scrum, Kanban),
TDD, and Continuous Integration(CI/CD) a plus.
● Experience in building data-driven web application design and development is a plus
● Expert level experience in building a scalable, large, and complex business
application using some of the above technologies and mentoring junior engineers.
● Track record of building and delivering mission-critical, 24x7 production software
systems
Java
Spring Boot
Amazon Web Services (AWS)As Back end developer, we expect you to be motivated in solving real-life complex problems and create compelling experiences for our Resellers. Being a small company we have a culture of creative problem solving, intellectual design, fast-paced development, and passionate product delivery. Enhance or build Restful web services for our mobile app.
Responsibilities:
- Develop server-side components, REST APIs
- Assume ownership for existing and new modules including design, development, and unit testing for enhancements of existing modules and development of new modules.
- Analyse problems logically and exercise sound judgment in defining, evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature.
- Lead the design and architectural improvements
- Participate and collaborate with team members in design discussions, determines areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs, and enhance application.
- Reduce technical debt with quality coding
Requirements:
- A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
- Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
- Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr.
- Must have hands-on experience in building scalable and secure back end systems.
- Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
- Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
JavascriptReact.js
AngularJS (1.x)
Vue.jsPeppo is a fair food ordering utility. It helps restaurants manage both the demand and the delivery sides of their business, on the cloud.
Peppo is a seed funded startup, developed by the team at First WalkIn Technologies. Founded in 2015, our incredible team of engineers, programmers, designers, data scientists and marketing experts have worked tirelessly to bring digital transformation solutions to iconic F&B brands such as Cafe Coffee Day, McDonald's, Pizza Hut and Domino's.
Now we've set out to bring the same expertise to all restaurants, big and small, so they can compete on fair terms in an increasingly digital world.
About Role
We are looking for an experienced Front-end Software Engineer with first-rate programming skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product feature development. You must be a highly technical, hands-on developer with passion for producing high standard and robust code.
- Collaborate with the design/business teams and develop software meeting product requirements, with lead responsibility for different features in the product.
- Responsible for communicating and reporting to the tech lead.
- Code new features as well as maintain existing features.
- Participate in technical design and architecture reviews.
- Write technical documentation.
- Participate in code reviews.
- Prototype and/or redesign features.
- Fix bugs.
We offer a friendly, casual, collaborative working environment that is mission-driven and results-oriented. Our small office is in a great space in Bangalore. Due to the COVID situation, we are committed to having a fully remote engagement.
Skills and Requirements
We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.
- Good to have an overall 3+ years of software development experience.
- Strong proficiency in modern JavaScript.
- Expertise with modern JS libraries/frameworks at least one of these JS frameworks - React.JS, Vue, AngularJS, NextJS
- Experience with testing frameworks, practices and processes.
- Demonstrated skills in developing, releasing, and maintaining high quality web applications.
- Solid experience on REST APIs, JSON, Test Driven Development (TDD) and standards.
- Good communication skills and ability to work independently or in a team.
- GraphQL experience is an added bonus
Job Perks
- Small team with an opportunity to have a steep learning curve.
- Have a meaningful impact on end customers and sellers on their experience with digital tools.
- Work on redefining the e-commerce experience by building cooperatives for the micro-services era. This makes Peppo a perfect home for those looking to pursue compassionate capitalism.
- Train under a diverse and accomplished set of team leads, mentors and investors who have worked in government and big tech.
- Holistic development guaranteed as you will grow in an environment that prizes lateral thinking allowing you to supplement your core responsibilities with additional functions.
- Competitive compensation and flexibility to work from anywhere since Peppo uses the best of productivity tools.
Our Preferred Resume Format
- Polished resume with list of projects clearly listed (with responsibilities you held)
- Links to interesting projects that you worked on (professional, freelance or hobbyist)
- Blogs written and any other public contributions you made
Our Interview Process
- Resume evaluation: We will screen all incoming CVs and invite candidates for next round, fitting our job profile description.
- Case study: If you are one of the shortlisted candidates, you will be sent a case study to solve.
- Phone screening: we will follow up with a phone screening round for better understanding of the CV, technical proficiency, experience etc.
- F2F Round(s): The next round is a direct face-to-face discussion over a video call.
Peppo is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, caste, color, gender, sexual orientation, religion, national origin, physical disability, mental well-being, or age. Our code of conduct reflects the kind of company we strive to be, and we celebrate our diversity for that truly makes us create products that cater to the world.
Here’s a few resources for you to understand Peppo landscape:
The simplest way to think of Peppo is that it is a backend for restaurants that takes them online, not on just one channel but on all of them. App publishers that integrate with Peppo, will see every restaurant that uses Peppo and can enable food ordering through their own front-end. On the fulfilment side, Peppo allows restaurants to plug into an aggregated delivery fleet on which it helps restaurants choose between various providers to optimise between delivery costs and performance. Read more about:
- The Peppo Mission - Our Website - https://www.peppo.co.in/
HTML/CSS
Adobe Illustrator
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