Manager, Product Design (B2B ERP, Design Ops)

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Location) - Candidates from Pune and Mumbai are only considered, who can F2F interview

8

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

We are looking for a senior product design lead who can not only get hands on with business, analytics, UX and visual, but comes with great client handling, communication, team management and leadership skills.

Energetic, self-motivated, driven and ready to take on key responsibilities on the product and the business side.

Not a relaxed job. Will be hectic and would need someone who constantly has his/her eye on the ball.

Job includes directing a product, leading a design team and also owning parts of the UX design. Major role in visual design both on the product side and on the marketing and brand front.

What would you be doing? ● Drive strategic design decisions across multiple product streams ● Lead, mentor and inspire a multi-disciplinary product design team. ● Collaborate with Product and Engineering to define product vision, roadmap, and execution ● Collaborate with visual designers and motion designer to create aesthetically beautiful and delightful interface ● Translate insights, research, and business needs into intuitive product experiences ● Set and maintain a high bar for design craft, usability, and accessibility ● Build predictable processes for reviews, feedback, collaboration, and delivery ● Oversee end-to-end design—from discovery to launch and iteration ● Partner closely with UX Research, Content Design, and Design System teams ● Ensure alignment with brand and platform guidelines across experiences ● Advocate for users in key decision-making spaces and represent design leadership ● Contribute to hiring, onboarding, and performance development of designers ● Collaborate with Product and Engineering to define product vision, roadmap, and execution ● Collaborate with visual designers and motion designer to create aesthetically beautiful and delightful interface ● Translate insights, research, and business needs into intuitive product experiences ● Set and maintain a high bar for design craft, usability, and accessibility ● wBuild predictable processes for reviews, feedback, collaboration, and delivery ● Oversee end-to-end design—from discovery to launch and iteration ● Partner closely with UX Research, Content Design, and Design System teams ● Ensure alignment with brand and platform guidelines across experiences ● Advocate for users in key decision-making spaces and represent design leadership ● Contribute to hiring, onboarding, and performance development of designers Who are we looking for? ● 8+ years of experience in product/UX design with at least 2+ years in a leadership role Strong portfolio demonstrating shipped products across platforms (web, Android/iOS) ● Experience managing and growing design teams ● Strong storytelling and cross-functional collaboration skills ● Ability to simplify complex data and workflows into elegant experiences ● Expertise working with design systems and scalable patterns ● Solid understanding of research methods and analytics-based decision making ● Comfort operating in a fast-paced, high-growth environment What would be a value add? ● Experience in e-commerce / marketplace / B2C ● Familiarity with motion, illustration, and tools like rive/lottie etc ● Designed with AI workflow is plus.

We are looking for a highly strategic and execution-oriented Senior Product Manager / Product Manager – CMS & Digital Experience Platform to drive the evolution of Milestone’s AI-first CMS and Digital Experience capabilities.

This role requires a product leader who can deeply understand enterprise customer problems, market trends, AI-led content evolution, SEO/GEO dynamics, Personalization, and modern web experience requirements while partnering closely with Engineering, Design, GTM, Customer Success, and Enterprise Customers.

You will own product strategy, roadmap prioritization, customer outcomes, adoption metrics, Customer communication, and feature execution for our next-generation CMS platform.

Problems We Are Looking to Solve

• Enterprise-scale AI-driven content management
• Discoverability across Search and Generative AI ecosystems
• AI-powered content optimization and governance
• SEO/GEO-native digital experiences
• Conversion-focused, hyper-personalized customer journeys

Key Responsibilities

Strategic Vision & Leadership

• Define and execute product vision and roadmap\
• Drive AI-first product innovation
• Conduct market and competitive analysis
• Translate customer pain points into scalable solutions
• Understand customer churn and derive strategies to reduce future churn

Operational Excellence & Growth

• Own product lifecycle from ideation to launch
• Create PRDs, user stories, and documentation
• Drive roadmap execution with Engineering teams
• Monitor adoption, engagement, and retention KPIs

Innovation & Culture

• Champion AI-native product thinking
• Foster innovation and accountability culture
• Evangelize product capabilities internally and externally
• Stay ahead of CMS, Digital asset management and AI trends

Cross-Functional Alignment

• Collaborate with Engineering, UX, Marketing, Sales, and CS teams
• Partner with Product Marketing for GTM initiatives
• Support enterprise sales cycles and customer workshops

Customer Impact

• Act as voice of the customer
• Improve customer adoption and success outcomes
• Ensure measurable business impact

Talent & Empowerment

• Mentor junior product team members
• Promote ownership and continuous learning
• Strengthen product management best practices

Ideal Candidate Profile

The ideal candidate is a customer-centric product leader with strong experience in B2B SaaS platforms, CMS technologies, AI-led digital experiences, and enterprise-scale product management.

Required Experience & Qualifications

• 8+ years of Product Management experience in B2B SaaS
• Experience with CMS, Digital Experience Platforms, or Martech
• Strong understanding of APIs and modern web architectures
• Experience collaborating with Engineering and Design teams
• Strong analytical and communication skills

Key Focus Areas

• AI-native CMS innovation
• SEO/GEO-first digital experiences
• Enterprise content scalability
• Product-led growth and adoption

Capabilities

1. Product Strategy & Roadmapping

2. Enterprise SaaS Product Management

3. AI-first Product Thinking

4. Agile Product Development

5. Customer Discovery & Validation

6. Data-Driven Decision Making

7. Stakeholder Management

8. GTM Collaboration

KPI and Metrics

1. Product Adoption

2. Customer Engagement & Retention

3. Time-to-Market

4. Customer Satisfaction

5. Platform Performance

6. Revenue Influence

7. Product Usage Growth

8. Customer Success Outcomes

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• MBA preferred
• Product or Agile certifications are a plus

What We Offer

• Competitive compensation and incentives
• Opportunity to build AI-first products
• Exposure to global enterprise customers
• Career growth and leadership opportunities
• Collaborative and innovative culture

How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and vision for the role plus previous experience align with key attributes, responsibilities, clear wins or learnings.   

Why Milestone

• AI-first Digital Experience Platform
• SEO/GEO-native CMS leadership
• Founder-led innovation culture

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

Job Description

This is a remote position.

Our Core Value

• Client Success: Our clients’ success is our success
• Extreme Ownership: We own our work and its outcomes fully
• Proactive Collaboration: Teamwork elevates us all 
• Quality with Pragmatism: We aim for excellence with a focus on practical solutions
• Effective Feedback: Honest, constructive feedback fosters improvement
• Proactive Collaboration: Teamwork elevates us all

Experience Level

​We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results

Role Overview 

As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.

A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution

Key Responsibilities

• Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
• Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
• Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
• Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively

Requirements

What We're Looking For

• Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
• Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
• Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
• Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
• Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
• Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Product Manager – AI / B2B SaaS

Location: Bengaluru

Work Mode: Work from Office

Experience: 5+ years

Department: Product Management

About LeadSquared

LeadSquared is a leading Sales CRM for high-velocity revenue teams, helping businesses manage leads, sales processes, customer interactions, marketing, and revenue workflows at scale.

We serve businesses where large sales teams manage high volumes of leads and customer interactions, making speed, prioritisation, automation, and effective sales execution critical to revenue growth.

Role Overview

We are looking for a Senior Product Manager – AI to own the roadmap and end-to-end execution of AI products within LeadSquared.

Key Responsibilities

• Own the roadmap, prioritisation, and end-to-end execution for your AI product area.
• Understand customer problems and identify where AI can create meaningful, scalable value and translate them into clear product requirements and scalable solutions.
• Drive products from discovery and 0→1 development through launch, adoption, and iteration.
• Build and scale end-user-facing AI experiences that work reliably within enterprise workflows. 
• Make informed product decisions considering quality, latency, and scale trade-offs in production AI systems.
• Work closely with Engineering, Design, AI/ML, Data, and GTM teams to ship high-quality products.
• Define and track product adoption, engagement, customer outcomes, and business impact.
• Drive GTM, adoption, and continuous product optimisation.

What We're Looking For

• 5+ years of Product Management experience.
• 2+ years of hands-on Product Management experience building AI products.
• Strong B2B SaaS product experience.
• Experience in 0→1 product development and launches.
• Strong product discovery, prioritisation, roadmap management, and execution skills.
• Familiarity with AI evaluations (evals), observability, guardrails, and human oversight.
• Data-driven approach with strong understanding of product metrics.
• Excellent communication, problem-solving, and stakeholder management skills.
• Candidates from Tier 1 / Tier 1.5 / Tier 2 colleges preferred.

Good to Have

• Experience building products using GenAI, LLMs, RAG, AI Agents / Agentic AI, or ML-based decision systems.
• Experience in CRM, SalesTech, MarTech, or Enterprise SaaS.
• Experience building AI products for sales, revenue, operations, or other enterprise users.
• Experience taking an AI capability from an early prototype to a reliable, scalable enterprise product.
• Candidates who have built AI side projects will have a preference. Share links to live products, prototypes, demos, GitHub repositories, agents, or apps you’ve built.
•  

We are looking for a driven and analytical Product Manager to lead the planning, development, and continuous improvement of our digital products. The candidate will work closely with engineering, design, marketing, sales, and business teams to translate customer and business needs into successful product solutions.

Key Responsibilities

• Define and communicate the product vision, strategy, and roadmap.
• Gather and analyze customer, market, and business requirements.
• Translate requirements into clear product specifications, user stories, and acceptance criteria.
• Prioritize features and maintain the product backlog.
• Work closely with developers, designers, QA, and other stakeholders throughout the product development lifecycle.
• Conduct market and competitor research to identify opportunities.
• Coordinate product launches and feature releases.
• Track product performance using relevant KPIs and analytics.
• Collect and analyze customer feedback to improve the product.
• Identify usability issues and recommend product enhancements.
• Participate in Agile/Scrum activities, including sprint planning and reviews.
• Ensure product initiatives align with overall business objectives.