11+ Pydev Jobs in India

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

Job Duties and Responsibilities:

• Technical Leadership:
• Provide technical leadership by guiding and mentoring software engineers in creating robust and scalable solutions.
• Lead the recruitment process to identify and onboard top-tier engineering talent.
• Foster a culture of continuous learning and growth within the technical team.
• Architectural Vision:
• Collaborate closely with engineering leadership, senior technical stakeholders, and product managers to shape the architectural vision and ensure alignment with business goals.
• Actively participate in code reviews and technical design discussions and contribute hands-on expertise to development efforts.
• Drive the evolution of development processes, establish meaningful metrics, and cultivate a team culture emphasizing technical excellence.
• Lead POCs and technical evaluations
• Hands-on Technical Involvement:
• Demonstrate deep technical involvement through direct contributions to the codebase, technical design discussions, and the development of domain expertise.
• Utilize your extensive experience to guide the team in developing large-scale distributed systems, employing languages such as Java, Python, C++, Ruby, Go, or JavaScript.
• Process Evolution and DevOps:
• Innovate and evolve development processes to enhance efficiency and agility.
• Leverage a background in DevOps to oversee the operational aspects of widely deployed SaaS products.
• Implement and optimize CI/CD environments for seamless software delivery.

Must-Have:

• Managerial and Technical Expertise:
• Possess 3+ years of managerial experience and a solid 10+ years of professional experience in software engineering.
• Demonstrate prior success in leading and growing cross-functional development teams of 10-20 individual contributors.
• Software Delivery Excellence:
• Proven track record of delivering high-quality software within tight deadlines, emphasizing agility in a collaborative and cross-functional environment.
• Technical Proficiency:
• Hands-on experience developing and designing large-scale distributed systems using languages like Java, Python, C++, Ruby, Go, or JavaScript.
• DevOps and SaaS Background:
• Background in DevOps with experience in the operation of widely deployed SaaS products.
• Communication and Organization:
• Exceptional organizational skills and effective interpersonal, verbal, and written communication skills.

Nice to Have:

• CI/CD and Cloud Platform Experience:
• Previous experience in designing CI/CD environments.
• Familiarity with Google Cloud Platform, Amazon Web Services, or equivalent cloud platforms.
• Data-Driven Decision Making:
• Demonstrated experience using data to measure success, drive improvements, and inform strategic decisions.
• Global Team Collaboration:
• Previous experience working on geographically dispersed teams.

Sr. Offensive Security Engineer:

Security engineers at Egnyte are involved in every stage of the SDLC pipeline to highlight security vulnerabilities and provide expert advice on reducing them. By promoting security principles, ongoing penetration testing, and developing “paved roads,” we’re able to provide our customers with a secure and reliable product.

We’re looking for a senior engineer who’s well-rounded in terms of application security and has in-depth expertise in offensive security/red teaming focused on product security. 

You will be working closely with other security engineers will enable you to develop your expertise in a wide range of areas of your choosing.

To excel at this role, you need to be passionate about and proficient in hacking. We’re looking for someone who loves breaking into systems and is happy to help secure them by collaborating with software engineers by sharing expertise and providing actionable advice on remediation of identified issues.

WHAT YOU’LL DO:

• Perform high-quality penetration tests of Egnyte applications independently, or as part of a team
• Designing comprehensive plans for the security engagements and thoroughly documenting findings, gaps, and remediation recommendations
• Contributing to team tooling, innovation, and improvements
• Communicating and collaborating with other teams, product owners, engineering managers, and leadership to influence, prioritize, and drive the resolution of discovered security findings

YOUR QUALIFICATIONS:

• 5+ years of experience in a penetration testing or similar offensive security role
• 5+ years of professional experience with security engineering practices, including: web application security, mobile application security, authentication and authorization and other security disciplines
• 3+ years of experience with dynamic and manual code auditing to identify security issues
• 3+ years of experience with interpreted or compiled languages (e.g. Python, Java)
• Experience with threat modeling, design review, or other threat analysis techniques

Bonus points:

• Experience with mobile application penetration testing
• Knowledge of cloud service providers, especially Google Cloud
• Experience in various security domains (e.g. system and network security, authentication and security protocols, cryptography, application security, incident response)
• Experience in developing security tooling and automation
• Experience in CTFs, CVE research, and/or Bug Bounty programs

Role: Principal Software Engineer

We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.

Responsibilities:

• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule

• Software Development that creates data driven intelligence in the products which deals with Big Data backends

• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements

• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development

• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)

• Creating metrics and evaluation of algorithm for better accuracy and recall

• Ensuring efficient access and usage of data through the means of indexing, clustering etc.

• Collaborate with engineering and product development teams.

Requirements:

• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school

• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.

• Experience of 8 to 10 year with product development, having done algorithmic work

• 5+ years of experience working with large data sets or do large scale quantitative analysis

• Understanding of SaaS based products and services.

• Strong algorithmic problem-solving skills

• Able to mentor and manage team and take responsibilities of team deadline.

Skill set required:

• In depth Knowledge Python programming languages

• Understanding of software architecture and software design

• Must have fully managed a project with a team

• Having worked with Agile project management practices

• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)

• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis