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Ø 2+ years of experience in Insurance domain. Knowledge about complete Insurance value chain i.e. Submission, Quotes, Policy Bound, Policy Administration, Claims, Billing and Reinsurance.
Ø Strong documentation skills on feature understanding, tracking of items, maintaining RTM, FSD, Change requests documents, back log/ query log and Share-point folder maintenance for all updates.
Ø Well versed with rating algorithm, policy life cycle management, rule engine handling & payment integration with third party provider.
Position Title: Sales Specialists/Executives
- Location: PAN India (*Tier 1, Tier 2, Tier3)
- Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
- Education: Bachelor's degree in any stream or Master's degree/MBA
- Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.
Key Skills:
1. Self-driven, dynamic, and confident individual with a result-oriented approach.
2. Top achiever or best performer in previous organization.
3. Customer-focused attitude with strong follow-up skills.
4. Ability to work independently and as part of a team.
5. Proficiency in MS Office and preferably CRM software.
- Lead, recruit, train, and coach the sales team of the organization and ensure that they completely understand the mission and vision of the organization.
- Experience in IT Software Services, development of enterprise application.
- Be an active mentor and coach to the Team to help them conclude their deals.
- Help team created unique and effects sales pitches, write professional proposals and manage CRM
- Expected to maintain utmost confidentiality in regard to the business of the Company.
- Experience in working on pre-sales & post-sales part with extensive experience in working on several portals.
- Should have knowledge about channels of leads and conversions, should know how to develop leads into project, nurture leads, give technical solutions to clients , take out timeline and cost on proposed solution.
- Required to work with Integrity and Productively for the growth and success of the Company.
- Research and develop strategies and plans which identify new marketing opportunities, direct marketing, and new project development
- Directly manage major and critical developing client accounts, and coordinate the management of all other accounts
- Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures
- Should have excellent communication, social, and organizational skills
- Implement effective promotional strategies trained a high performance sales team and helped boost corporate image
- Execute in an intense, fast-paced, and highly iterative environment
- Work with Global Teams to Optimize the Customer Relationship Assisting in Winning New Sales Projects
- Should know how to get sale via portals, Digital fields etc.
- Responsible for Preparing Monthly/Quarterly/Annual Sales Reports and annual Sales & Marketing Plans
- Directly responsible to report to company VP-Sales.
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.
Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue, and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.
In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!
http://www.felicity.care" target="_blank">www.felicity.care
https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company
https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health
Responsibilities:
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
- Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained.
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
- Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.
- The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
- Exceptional verbal, oral & written communication skills.
- Willingness to learn, a positive outlook & result-orientedness.
- An in-depth understanding of sales principles, strategies, and tactics.
- Empathetic & patient to handle customers in a more efficient manner.
WHY FELICITY? –
We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.
• Must-Have Worked With Flutter App Development.
• Excellent Ability To Develop & Understand Algorithms.
• Must Have Sound Knowledge Of Mobile Architecture.
• Strong Knowledge Of Integrating RESTful Web Services.
• Experience In Interacting With Web Services From The Flutter Mobile Platform.
• Experience With Offline Storage, Threading, And Performance Tuning.
• Experience With Push Notifications.
• Analytical, Problem Solving, And Decision Making Skills.
• Should Have Knowledge Of Client Requirements Analysis.
• Deliver Across The Entire App Life Cycle -Concept, Design, Build, Deploy, Test, Release To App Stores, And Support.
• Working Directly With Developers And Product Managers To Conceptualize, Build, Test, And Realize Products.
• Working With The Web Developers To Create And Maintain A Robust Framework To Support The Apps.
• Standardizing The Platform And In Some Cases Apps To Deliver Across Multiple Brands With Minimal Duplication Of Effort.
Eligibility Criteria :
• Minimum 2 Year Flutter Development Experience
• Strong Technical Background And Hands-On Experience In Android & IOS Applications Development.
• Managing The Day-To-Day Activities Of The Team, Project Planning, Milestones/Deadline Data Definition, Task Estimation, Etc
Creatives/presentations
Roles & Responsibilities:
- Collaborate with stakeholders and product managers
- Conduct user research, conceptualize user flows and wireframes
- Design prototypes and high fidelity mockups
- Analyze user interface problems and create design solutions that meet measurable business goals and requirements
- Create user-centred designs by considering market analysis, customer feedback technical constraints/opportunities and usability finding
- Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviours
- Develop and maintain detailed user-interface specifications
- Present design work to the user experience team, product team, and executives for review and feedback
Qualifications & Skills:
- Willingness to work in a fast-paced environment
- Relevant work experience in designing consumer products
- An impressive portfolio/website/blog
- Good problem solver with an analytical bent of mind
- Exhibits initiative and demonstrates the ability to function independently
- Being open to feedback, and willingness to implement changes based on feedback and requirements
- Knowledge of software such Figma, Sketch, Adobe Photoshop, Adobe Illustrator, Interaction Design - Adobe after effects or principle, Invision, Marvel or any other software used for making prototypes
About Us
Punchh is the leader in customer loyalty, offer management, and AI solutions for offline and omni-channel merchants including restaurants, convenience stores, and retailers. Punchh brings the power of online to physical brands by delivering omni-channel experiences and personalization across the entire customer journey--from acquisition through loyalty and growth--to drive same store sales and customer lifetime value. Punchh uses best-in-class integrations to POS and other in-store systems such as WiFi, to deliver real-time SKU-level transaction visibility and offer provisioning for physical stores.
Punchh is growing exponentially, serves 200+ brands that encompass 91K+ stores globally. Punchh’s customers include the top convenience stores such as Casey’s General Stores, 25+ of the top 100 restaurant brands such as Papa John's, Little Caesars, Denny’s, Focus Brands (5 of 7 brands), and Yum! Brands (KFC, Pizza Hut, and Taco Bell), and retailers. For a multi-billion $ brand with 6K+ stores, Punchh drove a 3% lift in same-store sales within the first year. Punchh is powering loyalty programs for 135+ million consumers.
Punchh has raised $70 million from premier Silicon Valley investors including Sapphire Ventures and Adam Street Partners, has a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies as well as deep restaurant and retail industry expertise.
About the Role:
Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.
This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations
Reporting to: Director, Analytics
Job Location: Jaipur
Experience Required: 4-6 years
What You’ll Do
- Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
- Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
- Strive towards building mini business intelligence products that add value to the client base
- Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.
What You’ll Need
- Masters in business/behavioral economics/statistics with a strong interest in marketing technology
- Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
- Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
- Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
- Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
- Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
- Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
- Experience working with a visualization tool (preferably, but not restricted to Tableau)
- Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
- Should be self-organized and be able to proactively identify problems and propose solutions
- Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
- As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
- Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
- Able and willing to relocate to Jaipur post pandemic.
Benefits:
- Medical Coverage, to keep you and your family healthy.
- Compensation that stacks up with other tech companies in your area.
- Paid vacation days and holidays to rest and relax.
- Healthy lunch provided daily to fuel you through your work.
- Opportunities for career growth and training support, including fun team building events.
- Flexibility and a comfortable work environment for you to feel your best.






