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Job Description: Customer Support Executive
Position: Customer Support Executive
Experience: 1-4 years
CTC: 4-4.5 LPA (Fixed)
Working Days: 6 days a week
Location: Work from Office
Shift: Rotational shifts with rotational week off
Language: Proficiency in English and Hindi required
Transportation: No cab facility provided
Key Responsibilities:
- Respond to customer inquiries via email and phone in a positive and effective manner.
- Identify and assess customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
- Adhere to communication procedures, guidelines, and policies.
- Go the extra mile to engage customers and build strong relationships.
- Provide product and service information to customers.
- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
Qualifications and Skills:
- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Customer-oriented with the ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectivel
Machine Learning Engineer / AI Engineer
2 to 10 Years Experience
What if your models didn't just forecast demand — they autonomously acted on it?
We're building the next generation of supply chain intelligence, where AI agents don't just predict — they reason, decide, and adapt. If you're the kind of engineer who gets excited about turning a forecast into an autonomous decision engine, this role is for you.
Be Part of Something Bigger
At our core, we own the challenge and drive the future — taking full responsibility for delivering smart, sustainable solutions that optimize supply chains. We believe knowledge fuels confidence, fostering continuous learning, innovation, and expertise to push boundaries with clarity and purpose.
With a commitment to opportunities for all and growth for everyone, we create pathways for success, empowering individuals to thrive. Our strength lies in being stronger, smarter, together — harnessing diverse perspectives and collaboration to drive bold ideas. Above all, we focus on impact that matters and results that last, building intelligent, sustainable solutions that create long-term value for businesses and the world.
What You'll Build
You'll architect intelligent systems that sense demand shifts in real time and recommend actions before a human even asks. Specifically, you will work across:
• Agentic AI pipelines that go beyond prediction — systems that reason, decide, and adapt autonomously
• Advanced demand forecasting and sensing models using attribute-based and cohort-based approaches
• Signal integration frameworks that fuse external data and real-time market inputs
• Feature engineering at scale — lag structures, rolling aggregations, and derived features
• Model performance frameworks tied directly to measurable business outcomes
• Translating complex model insights into clear, actionable language for clients and leadership
Who You Are
You bring a strong foundation in machine learning and a genuine curiosity about where AI is heading. The ideal candidate has:
• 2–10 years of hands-on experience in ML, AI, or Data Science with proven model-building track record
• Python fluency — pandas, scikit-learn, XGBoost, LightGBM are second nature to you
• Deep understanding of time series forecasting and experience with large-scale transactional datasets
• Ability to connect model outputs to real business impact and articulate the 'so what' clearly
• Genuine curiosity about the power of AI and openness to emerging tools and paradigms — including agentic and generative AI
Bonus Points
• Experience in retail, supply chain, or inventory planning domains
• Exposure to hierarchical forecasting, new product forecasting, or ensemble methods
• Hands-on work with LLM-based agents or orchestration frameworks
Why This Role Is Different
Your models won't sit in a notebook — they'll drive decisions for real companies managing real inventory and real revenue.
• Work at the cutting edge of agentic AI in supply chain, a space being reinvented right now
• See your models directly influence supply chain decisions for enterprise brands, retailers, and grocers
• Collaborate with a team of domain experts, data scientists, and product leaders who obsess over outcomes
• Invest your curiosity in shaping how AI transforms an entire industry from the ground up
Key Performance Indicators
• Model accuracy, reliability, and real-world forecast performance
• Speed and quality of model deployment to production pipelines
• Business impact of AI-driven recommendations — measured in inventory efficiency and revenue outcomes
• Cross-functional collaboration effectiveness with product, engineering, and client teams
What You'll Be Doing?
● Market analysis and opportunity identification.
● Revenue growth through various business channels.
● Work on leads and convert them into retainers/projects.
● Strategic partnership development.
● Content partnership negotiation. .
What You Need?
● A minimum of 5 years of experience in business development.
● Has a network of marketing professionals in your region or across the country
● Strong understanding of content and creative industry
● Excellent communication and interpersonal skills.
● Bachelor's degree in Business, Marketing, or related field; MBA is a plus
If interested kindly share your updated cv at 82008 31681
Position: Area Sales Executive / Manager
Job Summary:
Looking for a dynamic sales professional to promote and sell medical devices and microscopes in the assigned region. Responsible for business development, customer visits, product demos, and achieving sales targets.
Key Responsibilities:
Generate sales and explore new business opportunities.
Meet doctors and institutions for product promotion.
Provide demos, training, and after-sales support.
Achieve targets and handle area collections.
Maintain customer relationships and submit regular reports.
Requirements:
Graduate/Postgraduate with 1.5–3 years of sales experience (medical/scientific preferred).
Strong communication and negotiation skills.
Energetic, target-driven, and willing to travel.
- +2 years experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Redux, Material UI.
- Experience with user interface design & user experience design
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
- Developing applications in React including component design and state management for specific use cases
- Experience working with at least one SQL and NoSQL Database (MongoDB, SQL Server, Snowflake, Postgres preferred)
- Basic experience with AWS platform
125 Crore (1.25billion) Indians are denied access to Formal Credit. Contrarily, Indians have 23000 tonnes of gold in their homes, its worth approximately 110 Lakh Crores ($1.4Trillion). Over 70% of this gold is in Rural India, which is also the most underbanked. Yellow Metal was founded in Nov 2019 with the purpose to transform the way people use their household gold. We believe we can monetize this gold mine for rural India to make their lives better.
The first step in this direction is to enable Rural India with a simple gold loan in 30 mins at their doorstep.
Technology is at the core of building a simple, efficient, and effective consumer experience that will help build trust. We're looking for high-energy people capable of becoming founding members of a startup and those who want to raise the bar of performance and productivity.
Desired Background
- You can develop cross-platform mobile applications in Flutter
- You can work in close conjunction with product, design, backend, and QA teams to develop features
- You can suggest and follow best practices and coding standards
- You can plan, estimate, and own the deliveries of your project
Required Skills
- 2+ years of experience and a track record in building mobile Apps. (Android or iOS. Both are a huge plus).
- 2+ years of experience in Flutter & PHP.
- Expertise in working with different state management approaches.
- Expertise in performance tuning of Flutter Apps.
- Bonus point: Track record of building an application from scratch and scaling it.
Why Join Us
- We are working on a problem that has an impact to the root level of the country
- Remote First
- Comprehensive health insurance
- Up-skilling Budget
- Equity for all
- Your role will require you to take on complex tasks and transform them into intuitive accessible and easy-to-use designs.
- From creating user flows and wireframes to building user interface mock-ups and prototypes, we are sure this role will see your best potential.
- At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.
Roles and Responsibilities:
- Partner with product managers and engineers to oversee the development of a product from problem definition, concept to launch.
- Contribute to high-level strategic decisions with the product and executive teams.
- Design mobile interfaces that are incredibly simple, elegant, and enjoyable for users.
- Work with the design and product team, give and seek feedback in order to continually raise our bar for quality.
- Collaborate directly with engineers at every stage of a product’s creation.
- Ensure product excellence throughout the product development and implementation process.
- Up-to-date with the latest Product Designer trends, techniques, and technologies.
- Deliver detailed design flows and specifications, ensure product excellence throughout the product development and implementation process.
Basic Qualification:
- 3+ years designing excellent digital products for a cross-functional team; ideally with 2+ years focused on Mobile UX/UI
- A track record of advocacy for the customer and applying user research insights to your design
- Solid experience in creating wireframes, storyboards, user flows, process flows, and site maps.
Skills:
- Ideally familiar with most or all of the following: Conceptual design, user research, wireframing, UI prototyping, detailed design, usability testing, and implementation.
- Experience with industry-standard design tools (Figma, Adobe CC, etc...)
- Excellent communication and the ability to convince stakeholders to buy into your Concepts
- An understanding of business that is equal to your understanding of product owner needs
Functional Competencies:
- Strong experience in UI, UX Design.
- Knowledge of User Research and User Interaction.
- Deliver detailed design flows and specifications, ensure product excellence throughout the product development and implementation process.
At Digilytics™, we build and deliver easy-to-use AI products to the secured lending and consumer industry sectors. In an ever-crowded world of clever technology solutions looking for a problem to solve, our solutions start with a keen understanding of what creates and what destroys value in our clients’ business.
Founded by Arindom Basu, the leadership of Digilytics™ is deeply rooted in leveraging disruptive technology to drive profitable business growth. With over 50 years of combined experience in
technology-enabled change, the Digilytics™ leadership is focused on building a values-first firm that will stand the test of time.
We are currently focused on developing a product, Revel FS, to revolutionize loan origination for mortgages and secured lending. We are also developing a second product, Revel CI, focused on
improving trade (secondary) sales to consumer industry clients like auto and FMCG players. The leadership strongly believes in the ethos of enabling intelligence across the organization.
Digiliytics AI is headquartered in London, with a presence across India.
About the role
We are looking for experienced developers, who have the aspirations and appetite in working in a start-up environment, and with relevant industry experience to make a significant contribution to our
DigilyticsTM platform and solutions.
Responsibilities
• Understand the DigilyticsTM vision and help in creating and maintaining a development roadmap
• Interact with clients and other team members to understand client-specific requirements of the product
• Contribute to the product development team and deliver product releases in a timely manner
• Ensure the quality of the product delivered
• Develop client-specific solutions using the product
• Liaise with multiple stakeholders and coordinate with our onshore and offshore entities.
Expected and Desired Skills
• Hands-on experience with:
o Java, Spring Framework, Hibernate, JPA, Spring Boot
o Databases like Oracle, MySQL, MongoDB, etc.
o REST/SOAP web services and Service-Oriented architecture
o JavaScript/JQuery/HTML/CSS
o Experience on AWS, Azure, or Google Cloud
• Strong programming skills and deep understanding of technical delivery
• Excellent understanding of analytical techniques and technology landscape
• Excellent problem-solving skills
• Good interpersonal skills and the ability to communicate ideas clearly at all levels
• Ability to work in unfamiliar business areas and to use your skills to create solutions
• Ability to both work in and lead a team and to deliver and accept peer review
• Flexible approach to working environment and hours to meet the needs of the business and clients
Experience
• A start-up mindset with proven experience working in both smaller and larger organizations having multicultural exposure
• Between 2-4 years of experience working closely with the relevant technologies, and developing world-class software and solutions
• Domain and industry experience by serving customers in one or more of these industries - Financial Services, Professional Services, other Retail Consumer Services
Education Background
• A Bachelors degree, or equivalent, preferably in Software Engineering and Computer Science









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