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JOB DESCRIPTION
Customer Support - Patient Calling (US Healthcare) Responsibilities: •
Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.
EXPERTISE AND QUALIFICATIONS
Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •
Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India
Proven experience as a UX Designer, UI Designer or similar role
Proficient in Knowledge of HTML/CSS; JavaScript is a plus
Strong portfolio of design projects
Background in project management and research
Familiarity with interaction design and information architecture
Proficient in design software
Problem-solving aptitude
Analytical mind with a business acumen
Excellent communication skills
- You would get hands on experience of developing software in latest Microsoft technology stack like C#, .NET framework, .NET Core, SQL Server, Web API and React.
- Product development with Agile Methodology in Microsoft technology stack.
- Work with leaders that follow best of the development practices.
- Work in business domains like Banking, Insurance & CRM
Technical Skills:
- We are looking out for suitable candidates having 2 to 6 years of experience in .Net development along with strong MVC & JQuery experience.
- Strong experience developing database driven web-based applications using ASP.NET MVC, C#, OOPS concept, ADO.NET, SQL Server, WCF.
- Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.
- Good to have: ReactJs, ES6, NodeJs
Behavioural Attributes:
- Demonstrated problem solving, analytics and troubleshooting skills.
- Heroic get-it-done and problem-solving attitude.
- Able to do multitask and meet deadlines in a fast-paced environment.
- Ability to work seamlessly in a team environment and creating excellent team dynamics
- 1+ years of experience with development framework such as Tulip, PTC, etc.
- Understanding of the following concepts: relational data models, object-oriented programming concepts, event-driven programming concepts, source control, code repository, or version control concepts, coding standards, patterns, and best practices.
- General knowledge of business systems and processes
- Eagerness to consistently meet and exceed goals and objectives
About NxtWave
NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with our CCBP 4.0 programs.
By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.
NxtWave was founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur).
NxtWave now has paid subscribers from 250+ districts across India who have spent 200 million minutes on its learning platform so far. In the last 5 months, CCBP 4.0 learners have been hired by 1000 companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.
Know more about NxtWave at (https://www.ccbp.in/">https://www.ccbp.in/)
Job Summary
As a Technical Content Lead at NxtWave, You will lead and collaborate with the team to develop, review and manage technical content in a variety of formats as needed (documents, videos, tutorials, etc). You contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan
Responsibilities
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Lead and Collaborate with the team to develop high quality technical content by setting goals and preparing phased rollout plans to thousands of CCBP users
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Collaborate with different stakeholders to understand user needs, prioritize content milestones based on user feedback and product roadmap
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Responsible for creating, developing, reviewing and managing technical content in a variety of formats as needed (documents, videos, tutorials, etc)
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Ensure all content is up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines
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Contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan
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Lead technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
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Making effective use of resources during the various stages of the work by ensuring that business objectives are met and deliverables achieved to agreed time, and quality
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Aligning to Agile principles, and adhering to Sprint methodology
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Coordinate with other departments to ensure the right message is being communicated in formats that match audience's technical expertise
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Gather and analyze feedback to identify gaps and enhance the content requirements based on priority
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Qualifications and Skills
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2 + years of experience in developing the industry-leading content in front-end(HTML/CSS/JS and React) or backend technologies (Python, SQL, NodeJS)
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Strong and self motivated individual and should be able to independently drive decisions with excellent leadership qualities
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Strong command of the English language: an eye for detail, excellent grammar, and proofreading skills
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Ability to work in a fast-paced environment with a team and deliver high-quality work on tight timelines
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Excellent attention to detail and the ability to prioritize and work on multiple requirements simultaneously
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Proven ability in setting goals, and preparing phased rollout plans to thousands of CCBP users by discussing with multiple stakeholders and come up with an optimal approach with existing set of users
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Excellent written and verbal communication skills with a proven ability to communicate complex topics in an understandable way
Qualities we'd love to find in you
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The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content
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Strong collaboration abilities and a flexible & friendly approach to working with teams
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Strong determination with a constant eye on solutions
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Creative ideas with problem solving mind-set
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Be open to receiving objective criticism and improving upon it
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Eagerness to learn and zeal to grow
Overview
Location : Hyderabad
Experience : Min 2 years
Job Type : Full time
Working Days : 5 - Day Week
Compensation : 9 - 12 LPA
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Solution design documentation, development ownership, mentoring and driving the most comprehensive trade terminal for our super users for the iOS Mobile platform
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Ensuring the team adhere to the best industry technical practices and meet the business objective
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Ensuring responsiveness of the application
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Monitor reliability and performance metrics of the system to provide an impeccable experience to the user
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Co-ordinate with developers, testers and keeps the product manager well informed of the status of the development effort to senior managers
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Mentoring of the team
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Code review of team members and code quality ownership
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Collaborate with team, cross-functional teams to define and design new features
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Work with data sources, APIs, 3rd party SDKs
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Unit-test code for robustness, including edge cases, usability and general reliability
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Work on bug identification and fixing
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Troubleshooting and triage of field issues
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Improving application performance
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App management and monitoring on iTunes
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Produce high-quality code and experience with security implementation
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identifying risks implementing security patches procedures
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Continuously discover, evaluate, and implement new technologies to maximize development efficiency
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Keep abreast of new trends and best practices in mobile development
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B.E., B.Tech., M.C.A. or equivalent technical qualification in Computer Science,
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Engineering or a related subject
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7 to 10 years of proven software development experience in iOS development
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Experience in mentoring iOS developers
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Must experience with Swift
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Experience with Objective-C is a plus
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Experience working with remote data via REST and JSON must
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Experience with API integration, Third-party SDKs, Charts, Payment Gateway, Sockets is a plus
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Experience in HLD, LLD designing must
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Solid understanding of the full mobile development life cycle.
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Mobile Application security standards is a plus
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Experience in mobile app architecture, frameworks, design patterns must
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Experience in writing Unit Test cases is a plus
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Experience in performance measurement of application is plus
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Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
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Experience in using JIRA, TFS
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Experience of CI/CD pipeline with tools used for Code coverage, code bugs identification, test automation, GIT
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Experience in Firebase Crashlytics, Application Performance must
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Experience in driving scrum team and follow agile practices
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Fundamental knowledge of the BFSI sector is a plus
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Strong communication skills
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Project Estimation & Planning
· Develop content (blogs, case studies, social media posts, captions, ads, newsletters, articles, interviews) on cryptocurrency and blockchain technology to publish and distribute through website, social media and newsletters.
· Prepare website and mobile app content.
· Conduct research on blockchain, cryptocurrency and digital asset trends/insights and stay updated with latest developments/happenings.
· Content writing style should be lucid and unpack the fundamentals into digestible content for the average reader.
· Experience in content writing for cryptocurrency and blockchain, crypto exchange platforms, NFTs, online market research industry, ed-tech industry, digital advertising industry, e-commerce industry etc. is certainly a bonus.
· Candidate should have excellent content writing skills.
· Collaborate with internal teams to develop digital content with the objective of increasing brand reach, engagement with relevant stakeholders.
Job Type: Full-time
Salary: Negotiable
Location: Delhi NCR
Experience: 1-2 years
Note: By applying to this job position you will have an opportunity to work with a blockchain and cryptocurrency tech start-up.









