11+ Product QA Jobs in Delhi, NCR and Gurgaon | Product QA Job openings in Delhi, NCR and Gurgaon

• Researching the various ways a particular product might be used, and who will use it.
• Sketching ideas and creating renderings, which are images on paper or on a computer that provide a visual of design ideas.
• Using computer software to develop virtual models of different designs.
• Creating physical prototypes of the designs.
• Examining materials and manufacturing requirements to determine production costs.
• Working with other specialists, such as engineers and manufacturers, to evaluate whether their design concepts will fill needs at a reasonable cost.
• Evaluating product safety, appearance, and function to determine if a design is practical.
• Presenting designs and demonstrate prototypes for approval.
• Working with engineers, production experts, and market research analysts to find out if their designs are feasible.
• Managing and building effective teamwork, bringing all stakeholder on board, training and leading a team of associates.

• Must have handled Electronic Products development
• Should have experience as an Industrial designer and done demonstrations.
• Handled team and vendors, along with coordination with multiple departments
• Should be an effective communicator.
• Should have the speed that is keen to start ups.
• Strong Problem-solving skills.
• Must have experience in CAAD.

• Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
• Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
• Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
• Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
• Setting the customer experience team goals and ensuring that it is in line with Company vision
• Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
• Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
• Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
• Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
• Taking full ownership of key performance indicators relevant to particular stages of customer engagement
• Discussing and handling complex escalations by coordinating with the company’s legal counsel
• Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
• Working with HR and Management in hiring new members for the team from time to time
• Regular competitive landscape analysis and staying ahead of the curve
• Regularly assessing, appraising and training team members and helpng in building organisational capability

• Education from Tier 1 B-Schools with 6 to 8 years’ experience
• Proven Experience in augmenting customer experience and ratings at a company
• Ability to work independently
• Prior experience or deep understanding of omni-channel business strategies
• Strong Understanding or keen interest in technology/ automation
• Strong interpersonal skills
• Proven experience in managing teams
• Excellent written and spoken communication skills
• Hands on experience in managing teams and getting results
• Should have worked on integrating a CRM for a company
• Strong Analytical abilities and an empirical thought process
• Ability and readiness to work and thrive in an ambiguous and constantly changing
  environment
• Keen interest and prior experience in building systems and processes from the ground up
• Deep understanding of business and business metrics
• Ability to stretch long hours
• Proactive approach to business problems
  Candidates with prior marketing experience are preferred
• Excellent problem identification and solving abilities
• Inquisitive bent of mind
• Strategic thinking and the ability to make holistic and well-grounded in reality business plans
• Should exhibit strong leadership abilities
• Should understand Web Technologies

 3 Months probational internship convertable into a full -time job.
About the Internship: