Data Science
Python
Django
Machine Learning (ML)
Data Analytics
Shubham Vishwakarma
Full Stack Developer - Averlon
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ROLES AND RESPONSIBILITIES:
The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.
KEY RESPONSIBILITIES:
Dialer Strategy & Execution:
- Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
- Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
- Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.
Performance Optimization & Analytics:
- Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
- Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.
Compliance & Governance:
- Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
- Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
- Maintain robust documentation of campaign changes, SOP updates, and version logs.
Cross-Functional Coordination:
- Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
- Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
- Partner with Quality and Policy teams to align operational execution with business rules.
- Coordinate with MIS teams for data validation and report automation.
Reporting & Governance:
- Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
- Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
- Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.
IDEAL CANDIDATE:
Domain & Technical Expertise:
- Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
- Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
- In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
- Working knowledge of CRM systems, CTI integrations, and lead management platforms.
Analytical & Reporting Skills:
- Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
- SQL proficiency preferred for data extraction, query building, and troubleshooting.
- Ability to interpret large data sets and convert findings into actionable insights.
Execution & Problem-Solving Skills:
- Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
- High execution discipline with the ability to manage multiple campaigns simultaneously.
- Strong decision-making capabilities under operational pressure.
Communication & Stakeholder Management:
- Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
- Strong documentation, reporting, and presentation skills.
- Ability to translate analytical findings into business-friendly recommendations.
Eligibility-
- Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
- Must have completed minimum tenure requirements as defined by HR.
- No active performance improvement plan or disciplinary action.
- Consistent performance ratings and adherence to compliance norms.
PERKS, BENEFITS AND WORK CULTURE:
Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.
Job Description: Communication Trainer (Full-time– Offline)
Organisation: KGiSL MicroCollege, Coimbatore
Mode: Offline
Engagement Type: Full-time
Job Overview
KGiSL MicroCollege is seeking a skilled and dynamic Communication Trainer to deliver offline training sessions at KGiSL Coimbatore. The trainer will be responsible for enhancing students’ verbal, non-verbal, and professional communication skills, preparing them for academic and corporate environments.
Key Responsibilities
Deliver engaging sessions on spoken English, interpersonal communication, and professional etiquette
Improve students’ listening, speaking, presentation, and confidence-building skills
Conduct interactive activities such as role plays, group discussions, debates, and mock interviews
Customise training content based on student skill levels
Track student progress and provide constructive feedback
Maintain attendance and basic session reports
Required Skills & Qualifications
Proven experience as a Communication / Soft Skills / English Trainer
Strong command of English with excellent verbal and written communication skills
Ability to engage and motivate college-level students
Experience in offline classroom training preferred
Certification in communication, English, or soft skills training is an added advantage
Join us as an Unlisted Stock Broker and embark on a rewarding career! The unlisted stock market, a burgeoning sector, offers vast opportunities beyond traditional exchanges, with trading volumes in India reportedly reaching around INR 25 billion monthly by 2024—a sixfold surge from previous years. Fueled by pre-IPO investments, private equity, and off-market deals, this market’s scope is expanding rapidly, presenting a lucrative field for ambitious professionals. We are forming a lean, high-performance team of unlisted stock brokers and invites young, driven individuals eager to succeed.
What You’ll Get:
20 days of intensive, hands-on sales training to hone your expertise, full support to ace the NISM certification, and real-world exposure with live clients and authentic deals.
What You’ll Do After Training:
Onboard 10 clients with a minimum investment of INR 10L each,
Make 100+ calls daily,
Meet clear performance milestones, pass the exam, and become a certified broker.
This role is your launchpad if you’re ambitious, disciplined, and hungry to prove yourself.
With limited seats available, screening starts this week—apply now to seize this opportunity in the thriving unlisted stock market!
About Company
Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led
approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.
Responsibilities
● Design and execution of research into the impact of an agency-led approach to livelihoods.
● Design and execution of the appropriate baseline surveys in communities.
● Gaining an in-depth understanding of the impact of the NGO program at the community level.
● Identification of research partners as required.
● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.
● Data quality audits for program-specific data across the organization.
Requirements
● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.
● Minimum 5 years of work experience in the social sector/ corporate sector.
● Critical thinking
● Analytical ability
● Result orientation
● Excellent written and oral communication in Hindi and English (Knowledge of Marathi
will be an added advantage)
● Creativity
NodeJS (Node.js)Job description
- The BASE24 Developer at Concerto will independently own the responsibility of Development and Support
- A quick learner, proactive to changing requirements and an excellent team player is what we are looking for
Responsibilities
- Should have good understanding on BASE24 application architecture and design
- Excellent development and troubleshooting skills
- Good team player who should be able to drive internal teams and perform effective customer management
- Ensure the availability of the environment during ST,SIT, UAT
- Debug and fix system failure errors Run the Install Plans
- Review and test the install plan
- Rebuild of environments
- Ensure environment related issues are addressed on time
Essential Skills
- Expertise on ATM & POS functionality, Transaction Switching and EMV
- Understanding of Base24 source codes, change and release management, application debugging and problem resolution
- Excellent analytical and troubleshooting skills experience on Base24 ATM, POS, Schemes In-depth knowledge of Base24 Switch application
- Understanding of TAL, COBOL, S-COBOL
- Proficiency in written and spoken English Strong communication skills
Skills good-to-have:
Working experience on project Implementation in a bank or processor environment using Base24
Knowledge of transaction testing tools or simulators
Startup/shutdown maintenance of Tandem system
Deployment of code into ST, SIT and UAT environments.
Agile and scrum methodologies Knowledge of source code version control tool
Role: Software Development - Other
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
.NET
C#We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we'd like to meet you.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities
- Participate in requirements analysis
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Develop documentation throughout the software development life cycle (SDLC)
- Serve as an expert on applications and provide technical support
- Producing code using .NET languages (C#, VB . NET)
- Upgrading, configuring and debugging existing systems
- Providing technical support for web, desktop or mobile applications
Requirements and skills
- Proven experience as a .NET Developer or Application Developer
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
- Attention to detail
- BSc/BA in Computer Science, Engineering or a related field.
Spring Boot
Java
Javascript
React.js
Angular (2+)Job Description
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a responsible developer helping our clients, either developing new products or enhancing products. You should be able to contemplate and communicate as much as possible!
Responsibilities
- Writing clean, maintainable, desired quality, desired performing code.
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to ensure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in feature brainstorm, code reviews
- Explore cutting edge technologies and taking up PoC line up.
Qualifications
- Team player
- Passion to solve problems
- Constant learner
- A degree in Computer Science (or related field)
- 4-7 years of relevant work experience
- Able to code in JAVA (with Spring framework)
- Ability to organize, and prioritize work
- Good at Object Oriented Design, Database Design(SQL/NoSQL), and Microservices
- Exposure to UI framework (React/Angular/Vue/Next)
- Exposure with Agile software development methodologies
- Exposure to any one public cloud (AWS/GCP/Azure)
- Exposure to cache, messaging systems, docker, API gateway
What we will not ask from you?
- Your current CTC, you'll be paid for what you deserve!
- If you had breaks in your career that's okay! We will not poke you on why you had your break blah blah...!
- Your notice period in current organization! If everything goes well, you let us know your joining date we will roll out the offer with joining the date as you say!
What's onboard for you as an employee?
- Empathy
- Generous package.
- Variable pay as low as possible (max 15% of your CTC)
- Medical Insurance (limited to spouse & kids) is not part of your CTC.
- Tax beneficial salary structure.
- Comprehensive leave policy
- Flexible Remote working
- Weekly Social Hour on working days
- Open-source Hour on working days
- Flat organization structure
- 15 days notice period (we wanted to keep it as same day exit! we would love to have you with us as long as possible.)
Next steps:
- Feel free to apply for this job if you like this JD.
Flutter- Proven experience in Mobile application development using flutter
- Design and Build sophisticated and highly scalable apps using Flutter
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements.
- Resolve any problems existing in the system and suggest and add new features in the complete system
- Must have Flutter knowledge to build cross-platform mobile apps for Android, IOS, and Web apps. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
- Must have knowledge of version controlling
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon