dotNet Developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Experience : 4 - 8 Years

Primary Skills

• BE/BTech/MTech with 1 year of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1 year of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Desired Skills

• Good communication Skills
• Good conceptualization skills
• Good visualization ability
• Good analytical capability
• Quality focused
• Good problem solving ability

Location : Bangalore

Main tasks

• Development and maintenance of Innovative Radio Monitoring software
• Contribution of your development experience in all phases from Conception to Rollout
• Work within the framework of CI/CD and DevOps for constant real-work capability
• Collaboration in an Agile and Cross-functional team

Qualification Profile

• Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
• Knowledge and 3+ years of experience in programming with C# and modern frameworks like .NET
• Passion and fun for software development in a self-organized manner
• Knowledge of Microservices and distributed systems
• Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
• Ability to communicate with both technical and non-technical people
• Practical experience with Jenkins, Kubernetes, and Docker is an advantage

About this roleWe are seeking an experienced MongoDB Developer/DBA who will be

responsible for maintaining MongoDB databases while optimizing performance, security, and

the availability of MongoDB clusters. As a key member of our team, you’ll play a crucial role in

ensuring our data infrastructure runs smoothly.

You'll have the following responsibilities

 Maintain and Configure MongoDB Instances - Responsible for build, design, deploy,

maintain, and lead the MongoDB Atlas infrastructure. Keep clear documentation of the

database setup and architecture.

 Ownership of governance, defining and enforcing policies in MongoDB Atlas.Provide

consultancy in drawing the design and infrastructure (MongoDB Atlas) for use case.

 Service and Governance wrap will be in place to restrict over provisioning for server size,

number of clusters per project and scaling through MongoDB Atlas

 Gathering and documenting detailed business requirements applicable to the data

layer.Responsible for designing, configuring and managing MongoDB on Atlas.

 Design, develop, test, document, and deploy high-quality technical solutions on the

MongoDB Atlas platform based on industry best practices to solve business needs.

Resolves technical issues raised by the team and/or customer and manages escalations as

required.

 Migrate data from on-premise MongoDB and RDBMS to MongoDB AtlasCommunicate

and collaborate with other technical resources and customers in providing timely updates

on status of deliverables, shedding light on technical issues, and obtaining buy-in on

creative solutions.

 Write procedures for backup and disaster recovery.

You'll have the following skills & experience

 Excellent analytical, diagnostic skills, and problem-solving skills

 Should understand the Database concept and develop expertise in designing and

developing NoSQL databases such as MongoDB

 MongoDB query operation, import and export operation in database

 Experience in ETL methodology for performing Data Migration, Extraction,

Transformation, Data Profiling and Loading

 Migrating database by ETL, migrating database by manual process and designing,

development, implementation

 General networking skills, especially in the context of a public cloud (e.g. AWS – VPC,

subnets, routing tables, nat / internet gateways, dns, security groups)

 Experience using Terraform as an IaC tool for setting up infrastructure on AWS

CloudPerforming database backups and recovery

 Competence in at least one of the following languages (in no particular order): Java, C++,

C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go

 Excellent communication skills, often being able to compromise but draw out risks and

constraints associated with solutions. Be able to work independently and collaborate with

other teams

 Proficiency in configuring schema and MongoDB data modeling.

 Strong understanding of SQL and NoSQL databases.

 Comfortable with MongoDB syntax.

 Experience with database security management.

 Performance Optimization - Ensure databases achieve maximum performance and

availability. Design effective indexing strategies.

• B.E in computer science or related fields.
• Hand-on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
• Self-Motivated, flexible & Innovative.

Role: Technical Lead

Location: Mumbai/Kolkata

Years of Experience - 9 to 15 years

Qualifications:

• Required person as .net core, team Management,Good communication,Plus Rest API,AWS Lambda,mySql
• AWS API Gateway .
• Bachelor’s degree preferably in Computer Science, Computer Engineering or related field.
• 9 to 12 yrs years’ experience in technology related roles including relevant work as technical architect.
• Experience working with latest software technologies (.Net core 3.1+, MVC/WCF/Web API, cloud hosted (AWS) , mobile ready software products (Angular 6+/React.js)
• Experience in AWS cloud.
• Experience working with GIT/TFS, CI/CD setups, Application Monitoring, Logging and Analysis tools
• Experience working with Service Oriented Architecture
• Experience working in an Agile-SCRUM environment using tools like Jira or equivalent
• Experience working with international customers (US and UK preferable)
• Experience in customer interaction and ability to present solutions and consult clients on technology solutions.
• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
• Proven strong relationship-building and communication skills with team members and business users. Ability to coach and mentor internal teams and customers.
• Highly motivated with excellent verbal and written communication, presentation, facilitation, negotiation and problem solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Willingness and ability to work flexible hours and with minimal supervision.  
• Willingness and ability to travel domestic and occasional international across US and Europe.
• Proficient using standard software, such as MS Office applications, Google Apps, and communication and diagramming/presentation tools.