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Process management Jobs in Delhi, NCR and Gurgaon

11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon

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Quick Dry Cleaning Software

at Quick Dry Cleaning Software

1 video
2 recruiters
Vivek Saini
Posted by Vivek Saini
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Success
Account Management
Customer Retention
Process management
Effective communication
+2 more
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
Read more
Navi Mumbai, Pune, Delhi, Gurugram, Chennai, Dehradun, Bengaluru (Bangalore), Mohali, Panchkula
8 - 12 yrs
₹18L - ₹24L / yr
angular
skill iconFigma
skill iconAdobe XD
skill iconGit
skill iconHTML/CSS
+3 more

Night shift

ONSITE at programming office except Gurugram, Chennai

Need Candidate with good Comm Skills

Exp required - 8 Years 

Salary: 22 - 24 LPA

We are looking for a highly skilled Frontend Developer with strong expertise in Angular (latest version) and hands-on experience in UI/UX design tools such as Figma and Adobe XD. The ideal candidate will be responsible for developing modern, responsive, and high-performance web applications while also contributing to the design and user experience process.

Key Responsibilities:

· Develop, optimize, and maintain web applications using Angular (latest versions).

· Collaborate with designers to translate wireframes and mockups from Figma or Adobe XD into responsive, pixel-perfect web interfaces.

· Implement reusable components, services, and modules following best practices.

· Ensure cross-browser compatibility, responsiveness, and high performance of applications.

· Work closely with product managers, designers, and backend developers to deliver seamless user experiences.

· Optimize application performance and troubleshoot issues.

· Stay up to date with the latest trends in Angular, UI/UX design, and front-end development.

Required Skills & Qualifications:

· Strong proficiency in Angular (latest version) and TypeScript.

· Solid understanding of HTML5, CSS3, SCSS, and JavaScript/ES6+.

· Experience in UI/UX design toolsFigma and Adobe XD.

· Knowledge of responsive design principles and best practices.

· Familiarity with RESTful APIs and integration with front-end applications.

· Good understanding of version control systems (Git).

· Strong problem-solving and debugging skills.

· Excellent communication and collaboration abilities.

Preferred Qualifications (Good to Have):

· Experience with Angular Material, Bootstrap, or Tailwind CSS.

· Knowledge of Agile methodologies.

· Exposure to unit testing frameworks (Jasmine, Karma, Jest).

· Understanding of UI accessibility (WCAG) guidelines.

Experience Required:

· 8+ years of experience in Angular development.

· Hands-on experience in creating UI designs using Figma and Adobe XD.


Read more
Saint Anton Hospital
Khrisna Ishana
Posted by Khrisna Ishana
Mumbai, Hyderabad, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
24 - 31 yrs
₹5L - ₹10L / yr
Accounting
Accounts payable
Account Management
Financial accounting
Accounts receivable

Saint Anton Hospital is the business of better decisions.


At Saint Anton Hospital, we shape decisions for the better to protect and enrich the lives of people around the world.


As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.


What the day will look like


• Lead all aspects of the financial reporting for client accounts and serving as the primary contact for individuals from various departments, such as risk management, corporate controllership, tax, legal, etc.

• Drive communication & processes for client service teams in order to ensure quality and timeliness of financial reporting and regulatory filings.

• Mentor and develop accounting team members.

• Coordinate efforts with outside service providers, including actuaries, auditors, investment managers, brokers, claims adjusters and outside counsel to proactively meet client needs.

• Communicate and implement business plan changes with State regulators.

• Prepare and present materials during client board meetings.


How this opportunity is different


As an Account Executive / Accounting Manager you will lead client service teams with diverse skillsets and areas of knowledge: financial reporting, compliance, and insurance, while being supported and guided by leadership team members. You will have direct contact with client contacts within the corporate controllership, risk management, tax, legal and other departments, as well as auditors, actuaries, investment managers, etc. At Aon, you are provided the opportunity to drive your career development.


Skills and experience that will lead to success.


• Effective communicator, with strong interpersonal and communication skills, both verbally and written

• Extensive experience within accounting/finance roles, preferably from within the Captive insurance industry

• Accounting degree, CPA or insurance designation(s) preferred.

• Consistent track record of increasing efficiency and improving methods and approaches.

• Proficiency working with Microsoft Office Suite

• Demonstrated effectiveness in presentations to clients.

• Detail oriented and ability to understand and drive big picture recommendations.

• Contribute to a collaborative, innovative and forward-thinking office environment.

• Education: Bachelor's degree in or equivalent years of industry experience.

How we support our colleagues


In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Saint Anton Hospital. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!


Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.


Saint Anton values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Saint Anton Hospital is proud to be an equal opportunity workplace.


Saint Anton Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Saint Anton is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.


We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


The salary range for this position is $90,000-$130,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary range reflected is based on a primary work location of Houston,Texas

This position is eligible to participate in one of Saint Anton Hospital's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.


Saint Anton offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Saint Anton's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.


Read more
Artistic Bird Tech Pvt Ltd
Jyoti Mishra
Posted by Jyoti Mishra
Delhi, Rajouri Garden, 110027
1 - 3 yrs
₹3L - ₹7L / yr
Communication Skills
IT service management
Sales management

At Artistic Bird Tech Pvt. Ltd., we are seeking a determined and compassionate IT Sales Executive to play a vital role in advancing our company's growth. The responsibilities of this role include identifying and retaining clients, motivating existing clients to explore additional products or features, and staying updated on evolving consumer trends. Additionally, you will be tasked with enhancing the skills of our team members through consistent training and mentorship.

Read more
Future Prime India
Delhi
1 - 3 yrs
₹2L - ₹3L / yr
Motion graphic design

Responsibilities:

  • Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
  • Portray diverse storytelling with motion graphics, animation, and/or footage;
  • Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
  • Produce assets that are both strategically and creatively exceptional;
  • Ability to understand and contribute to creative strategy;
  • Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
  • Design sequentially for animations, from conception to final output;
  • Manage priorities and workload effectively to meet expectations and deadlines;
  • Work in partnership with strategic and SMO Teams to understand and manage client needs;
  • Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
  • Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.

 

Requirements:

  • Minimum 3 years of experience from a well-known agency.
  • Possess strong experience in current production and post-production techniques (including Avid and Premiere);
  • Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
  • A deep understanding of typography, design elements and principles, and best practices across print and digital;
  • Strong creative problem-solving skills;
  • Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
  • Understanding of print processes and creative production;
  • Solid understanding of the art production process;
  • Successfully manages time, process, and workflow;
  • Superior desktop editing experience a must;

 

Thank You



Read more
Rezo.AI
Aishwarya Srivastava
Posted by Aishwarya Srivastava
Noida
3 - 6 yrs
₹10L - ₹18L / yr
SQL
Relational Database (RDBMS)
dbms
Database security
MySQL
+1 more

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

 

Overview

Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.

Job Responsibilities:

  • Monitoring system performance and identifying problems that arise.
  • Install and maintain the performance of database servers.
  • Develop processes for optimizing database security.
  • Set and maintain database standards.
  • Install, tune, implement and upgrade DBMS installations
  • Write and deploy MYSQL patches
  • Upgrade and improve application schema and data upgrades
  • Manage database access.
  • Performance tuning of database systems.
  • Install, upgrade, and manage database applications.
  • Diagnose and troubleshoot database errors.
  • Recommend and implement emerging database technologies.
  • Create and manage database reports, visualizations, and dashboards.
  • Create automation for repeating database tasks.
  • Be available for on-call support as needed.

Skills Required:

  • A minimum of 3 years' experience as a database administrator.
  • Strong and Proficiency in data manipulation languages, including MS SQL,
  • Advanced knowledge of database security, backup and recovery, and performance monitoring standards
  • Understanding of relational and dimensional data modelling
  • Strong mathematical and statistical knowledge
  • Excellent written and verbal communication skills
  • Impeccable attention to detail
Read more
Comprehensive Ayurvedic Platform

Comprehensive Ayurvedic Platform

Agency job
via Unnati by Veena Salian
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹4L - ₹5.5L / yr
Content Writing
Content Marketing
Proofreading
Social Media Marketing (SMM)
content editing
+2 more
Do you have the skills to make a mark in the healthcare industry? Read on for more details.
 
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
 

As a Assistant Content Manager you will be responsible for working on assets that create sales conversions on company’s online store, email marketing and social media campaigns and will analysing the performance of those assets in detail, crunch the numbers, and optimize them and assist in creating, managing and improving content for various marketing channels.

.
 
What you will do:
  • Working alongside copywriters, UI/UX designers, graphic designers, and team members from other departments to create and deliver assets
  • Managing content distribution to online channels and social media platforms
  • Proofreading, editing and improving content created by copywriters and ensure brand consistency
  • Developing a thorough understanding of conversion optimization (training will be given in-house) and apply across our brands, platforms and channels
  • Managing products for multiple brands, geographies and across websites
  • Analysing performance data and find creative ways for optimization
  • Ensuring compliance with law (e.g. copyright and regulatory bodies)

 


Desired Candidate Profile

 

What you need to have:
  • Demonstrable creative writing skills and also has a knack for data analysis 
  • willingness to broaden your expertise, and go the extra mile.
  • Should be tech-savvy, a critical thinker and problem-solver, and demonstrate a passion for growth and success.
  • Should be able to assist in overseeing all marketing content to ensure sales conversions, brand consistency, and a positive customer experience        
  • Excellent writing skills in English 
  • Good organizational, self- and time-management skills
  • Ability to multi-task and follow deadlines
  • Willingness to learn skills outside of comfort zone
  • Willingness to grow in a fast-paced environment
  • Willingness to take up challenges and hard working
  • Reliable team player with a sense of ownership
  • Attention to detail
  • Ability to take initiative
  • Proficient in MS Office, particularly Excel        
  • Impeccable English and good communication skills

 

Read more
Kapture CRM

at Kapture CRM

3 recruiters
Swathi R
Posted by Swathi R
Remote, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹6L - ₹9L / yr
Sales
Channel Sales
Business Development
Field Sales
SAP CRM
+1 more
Who Are We? Kapture Cloud-Based Customer Relationship Management Software is a stand-alone CRM Software for centralizing Operations. We are a CRM Software Company for India, United States, and other Countries, and we provide a host of tools and solutions including the Sales CRM suite, and Mobile CRM App for smart on field sales operations. We offer advanced CRM Tools and Solutions, prominent among which is our FMCG CRM for the FMCG Industry that helps consolidate distribution and inventory on one platform. Kapture CRM is a device-independent platform offering the fastest go-live spanning between 30 to 60 days. Our Omnichannel Solution for Sales and Service and versatile API Integration has garnered the love of 500+ Customers. Website Link - https://www.kapturecrm.com/ Our Story: Enterprise Software and beer. Two things our founding team is super passionate about. After breaking our heads on complex buggy ugly, legacy software for donkey's years, 3 Beer Aficionados got together with the “enough is enough, let’s build some sh*t that really works and is simple” idea. Started in 2011 in a bar cum co-working space, Kapture CRM today is a growing family of 200+ folks working with 500+ awesome customers in 12 countries. Like all good things, we took our time to grow, but boy, do our customers love us! Job Summary: We’re seeking qualified Sales Manger specialist to extend our global reach through exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build and maintain the brand that we are! Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision. It is the perfect job if you like working with people and enjoy an ever-changing work environment.We are offering superb career growth opportunities, great compensation and benefits. Roles & Responsibilities: Responsible for visiting the potential customers for new business and closer. Should be open for travel in Delhi. Good understanding of the IT industry (SAS Model) and Cloud based solutions. Providing customers with quotations and Negotiations. Negotiate the terms of an agreement and close the sales Identify new markets and business opportunities. Record sales and leads and Update day to day activities in CRM. Meeting Sales Goals, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus,Professionalism. Address: Adjetter Media Network Pvt Ltd (Kapture CRM) AltF Coworking, 4th floor, plaza mall, Mehrauli-Gurgaon Road, Sushant Lok, phase 1, sector 28, gurugram, Haryana 122002
Read more
Multigraphics Group

at Multigraphics Group

4 recruiters
Anannya Nath
Posted by Anannya Nath
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹4L - ₹6L / yr
Search Engine Optimization (SEO)
Social Media Optimization (SMO)
Email Marketing
Social Media Marketing (SMM)
Digital Marketing
JOB SUMMARY Multigraphics Group is the leading Technology Company in the field of Digital Education, Assessment, IT Solutions, Training and Development, having more than 2000 clients in India and Overseas since 1995. we want to start our new digital marketing segment and we need an enthusiastic candidate who through his splendid leadership qualities can lead the digital marketing team and make the organisation reach new heights. Responsibilities and Duties Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising Designing, Maintaining and developing our social media presence across all digital channels Measuring and reporting on the performance of all digital marketing campaigns Brainstorm new and creative growth strategies Evaluation of end-to-end customer experience across multiple channels and customer touch points Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Required Experience, Skills and Qualifications Proven working experience in digital marketing Demonstrable experience of 4-5 years leading and managing SEO/SEM, marketing database, email marketing, social media and/or display advertising campaigns Should possess good communication skills (oral & written) Up-to-date with the latest trends and best practices in online marketing and measurement
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Handygo Technologies

at Handygo Technologies

1 video
2 recruiters
Amit Singh
Posted by Amit Singh
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹4L - ₹8L / yr
IVR
Voice Over IP (VoIP)
Asterisk
skill iconJava
CTADE
1. He should have working knowledge of .Net, Java, CTADE2 Database, Asterisk2. Should have knowledge of media platforms as Dialogic, Synway, etc.3. Have protocol knowledge HTTP, SMPP, SOAP, XML, CIMD.4. Should have managed team of 5-10 people5. End to end delivery of WAP, SMS, IVR products6. Supervise integration, testing & maintenance.7. Keep abreast of latest development in these fields & cloud technology8. Risk analysis of network & adherence to client/telco standards9. Should be able to able to do meetings with client technical teams.
Read more
redpencil

at redpencil

1 recruiter
Neha Sharma
Posted by Neha Sharma
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹2L - ₹5L / yr
Sales
Marketing
Business Development
Sells products by establishing contact and developing relationships with prospects; recommending solutions. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. • Prepares reports by collecting, analysing, and summarizing information. • Maintains quality service by establishing and enforcing organization standards. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.
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