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Process management Jobs in Delhi, NCR and Gurgaon

11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon

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Quick Dry Cleaning Software

at Quick Dry Cleaning Software

1 video
2 recruiters
Vivek Saini
Posted by Vivek Saini
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Success
Account Management
Customer Retention
Process management
Effective communication
+2 more
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
Read more
Timble Technologies

at Timble Technologies

1 recruiter
Preeti Bisht
Posted by Preeti Bisht
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Mumbai, Pune, Hyderabad, Nagpur, Chennai, Kolkata
0.6 - 6 yrs
₹1L - ₹5L / yr
Water treatment
FMCG
Sales
Field Sales
Territory management
+9 more

Job Description: Field Sales Executive

Company: DetoXyFi Technologies PVT Ltd

Product: Jal Kavach (Portable Water Filters)


Role Objective

Drive the distribution and sales of Jal Kavach by building a robust network of dealers and distributors. You will be the face of the brand on the field, ensuring our life-saving technology reaches every household.


Key Responsibilities

  • Channel Expansion: Identify and appoint new dealers, distributors, and retail partners.
  • Sales Growth: Achieve primary and secondary sales targets within your assigned territory.
  • Demonstrations: Conduct product demos to showcase the efficiency of our low-cost filters.
  • Relationship Management: Maintain strong ties with partners and ensure consistent product stock.
  • Market Reporting: Track competitor trends and provide daily field activity reports.


Required Skills & Experience

  • Experience: 1–5 years in Field/Channel Sales (Water Purifier or FMCG background preferred).
  • Hustle: Proven track record of territory mapping and network building.
  • Travel: Must be comfortable with extensive daily field travel.
  • Communication: Strong negotiation skills in Hindi and local languages.


Read more
Recruitpool Ventures Pvt Ltd
P Pradhan
Posted by P Pradhan
Bhubaneswar, Raipur, Delhi, Patna, Bellary
2 - 7 yrs
₹3L - ₹15L / yr
ASP.NET MVC
ASP.NET
SQL server
.Net Developer
Bhubaneswar / Raipur / Ranchi / Work From Anywhere
2 to 6 years
Job Profile
To develop and design analytical solutions using .Net Core, MVC & SQL Server
To receive reports on errors and problems as experienced by clients concerning software
To assist in the interpretation of customer reports and documentation of these reports
To assist in the development of software test scenarios
To assist in the implementation of software tests
To assist in the investigation of client needs, requirements and specifications for software development
To prepare of reports on software development
To travel domestic or international locations for project related activities
Candidate Profile
Candidate should have very good technical skill in Microsoft technologies
Communication skill in English should be excellent
Candidate should be smart & personality should be very good
Qualification: BE / B.Tech / M.Tech / MCA
Read more
Swiggy

at Swiggy

3 candid answers
sunil kumar
Posted by sunil kumar
Remote only
3 - 7 yrs
₹10L - ₹25L / yr
skill iconPHP
Microservices
RESTful APIs
skill iconGo Programming (Golang)

About us:


Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.


Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.


Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.


Requirement:


We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.


Key Responsibilities


  • Build innovative, state-of-the-art applications which have to perform at scale
  • Prepare and maintain all applications utilizing standard development tools
  • Develop backend data services and contribute to increase existing APIs
  • Ability to act individually in a complex and fast paced environment
  • Closely work with the Product and QA teams to ensure smooth delivery
  • Participate in solution designing with Tech leads and Systems Architects
  • Document the development process, architecture, and standard components
  • Coordinate with co-developers and keep project manager well informed of the status of development efforts
  • Keep abreast of new trends and best practices in web development


Skills:


  • Great people skills to closely work with other teams.
  • Strong in establishing systems & processes
  • Expertise in Laravel or GoLang, MySQL and Git
  • Thorough in Object oriented concepts
  • Knowledge of restful Web services
  • Understanding of web applications
  • Working knowledge of one or more caching, queuing systems in desirable
  •  
  • Excellent problem solving
  • Can do attitude
Read more
Techjockey Infotech PvtLtd

at Techjockey Infotech PvtLtd

1 video
2 recruiters
Techjockey Techjockey
Posted by Techjockey Techjockey
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹4L - ₹8L / yr
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS
skill iconAngularJS (1.x)
skill iconjQuery
+2 more

Started in 2016, Techjockey.com is India's only software e-marketplace with over 2200 IT vendors and more than 10,000 Software Products. We are playing a pivotal role in changing the buying behaviour of today's IT customer by making them choose, compare and buy software online on Techjockey.com.

Product Managers team is driven by patience, ability to interact with different customers and identifying their needs. They are a key to our success strategy and act as a backbone to our business model. Our vision is to disrupt the unstructured IT industry and build a single platform for all business through action planning in and around this business team.

The candidate must have:

- 2-6 years experience in front-end development of highly responsive applications

- Excellent HTML, CSS, and JavaScript programming skills

- Excellent Sketch/XD/Figma to HTML/CSS skills

- Table-Less Website layout building

- Developing cross-browser and cross-platform compatible solutions

- Experience with Mobile & Tablet web design

- Experience of integrating HTML CSS with server-side code(PHP) templates to produce dynamic pages with flexible layout

- Experience with Responsive web design

Good to Have

- Experience with JQuery

- Knowledge of working with any of the JavaScript frameworks like React, Vue.js, Angular, etc.

- Knowledge of CSS preprocessor like LESS, Saas

- Experience with emerging web technologies such as HTML5 and CSS3

- Good understanding of Web Accessibility

- Experience of working with version control systems such as Git

- Experience in AJAX techniques

- Experience with front-end frameworks like Bootstrap, Boilerplate

 

 
Read more
wavin

wavin

Agency job
via Randstad India by Shreya Chaudhary
Gurugram, Noida
1 - 5 yrs
₹3L - ₹5L / yr
Payroll Management
Operations
Onboarding
exit formalities
HR ops basic checklist Only female( sgood comm skills strong in excel, employee database management , reporting monthly mis, documentation, onboarding, employee personal files, salary up to 5 LPA)
Read more
QEOSOL
RACHANA PK
Posted by RACHANA PK
Bengaluru (Bangalore), Noida
3 - 10 yrs
₹7L - ₹25L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconHTML/CSS
Model-View-View-Model (MVVM)
Spring MVC
+5 more

Bachelor’s degree in computer science, computer engineering or similar.

  • Previous work experience of 4-6 years as an angularJS developer.
  • Proficient in CSS, HTML, and writing cross-browser compatible code.
  • Experience using JavaScript building tools like Gulp or Grunt.
  • Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
  • Excellent project management skills.
  • Proven experience implementing front-end and back-end JavaScript applications.
  • Excellent communication skills.
  • Critical thinker and good problem-solver.
Read more
Huron Consulting Group
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹4L - ₹16L / yr
skill iconPHP
MySQL
Oracle Fusion
P2P
JIRA

POSITION SUMMARY

Essential Skills & Key Responsibilities

  • Expertise in P2P domain which includes Procurement and Account Payables and Fusion
  • P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
  • Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
  • Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
  • Function as a techno-functional resource and assist in designing solutions for business
  • Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
  • Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
  • Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
  • Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
  • Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
  • Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
  • Driving user acceptance criteria with the customer
  • Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
  • Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
  • Exposure to MS Office products like Visio and Excel
Read more
SmartJoules

at SmartJoules

1 video
9 recruiters
Krishna R
Posted by Krishna R
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 3.5 yrs
₹6L - ₹8L / yr
Project Management
project manager
Agile/Scrum
Software development methodology
JIRA
Technical Project Manager
Location: Okhla, Delhi

Summary:
Smart Joules’ product DeJoule is an IoT based Building Energy Management System. It hasthe
potential to save more than 5,000 Crores worth of energy annually by optimizing energy use
in central air conditioning systems, and much more by extending in future to hot water and
steam systems.

Smart Joules is looking for people who have the aptitude, expertise and experience of managing the delivery of projects.

Reporting:
You will report to the Head of Product.

What will you do?
1. Manage the on-time & high-quality execution of multiple, complex and diverse
initiatives/ projects that are designed to improve the product.
2. Focus on & be responsible for getting the initiatives executed on timelines committed
to the stakeholders
3. Own the planning, scoping, tracking, reporting budgeting and on-time delivery of the
initiatives/ projects.
4. Empower the team members of each initiative to successfully deliver it with
a. it being highly functional
b. having high quality
c. adherence to the decided standards of software engineering, coding &
documentation
d. it completing on time
e. it consuming resources under budget.
5. Optimize and push the game in efficiently, quickly and economically executing the
initiatives/ projects.
6. Effectively win the confidence of the stakeholders by giving them the right information
at the right time.
7. Own the effective resolution of any roadblock that might defeat the plan of the
initiative.
8. Proactively seek help and raise flags when and where needed.

What will you get to learn?
You will learn to manage projects across a very diverse development team that includes
embedded systems, networking, backend & frontend engineering, machine learning, platform
Reliability & UiUx.
You will learn to accurately estimate the time it would take to execute any product initiative.
You will learn (and fall in love �) with the energy efficiency industry.
You will work with some of the best developers, product, biz, energy and ops colleagues.
You will be a part of our amazing Joule Culture!

What do we need in you?
Being able to strategically, diligently & resourcefully plan and execute a technical
project.
Have the experience in managing a varied set of stakeholders ranging from product
management, software development, UiUx, co-founders and users.
Have owned and successfully delivered projects on time and under budget for at-least 2
years.
Knows & has hands-on experience in the best processes (Agile, Scrum, Hybrid) & tools
(Jira, Confluence) to manage work.
Must have excellent attention to detail, ability to identify key issues and manage an
environment of innovation with regular changes.
Excellent communication skills.
Organizational abilities, strategic thinking, problem-solving aptitude.

About Smart Joules:
Smart Joules is on a mission to stop climate change by making it easy and profitable for
businesses to eliminate wasted energy consumption. Our JoulePAYS (Pay-As-You-Save) business model offers businesses a 15% guaranteed reduction in energy compared to their
historical bills in return for a fixed share of their savings under a six-year contract. These
savings are delivered by redesigning centralized cooling systems, providing the highest
efficiency equipment, and constantly monitoring and controlling their operations with our
DeJoule technology.
Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a
financial wizard, our team of 100+ professionals has a comprehensive set of capabilities
spanning project design, financing, execution, cutting-edge IOT technologies and operations.
We are united by our Core Values and motivated by our performance optimization program
– Joule IGNITE.
In a span of five years, we have saved 25 million kWh-equivalent of energy across the largest
Hospital chains in India – Apollo, Fortis, Max, CARE, Aravind, KIMS and others, spanning
fifteen cities. We have won national and international recognition, including a top prize from
the German Energy Ministry, multiple prizes in Ministry of Power’s National Energy
Conservation Awards and CII’s National Energy Management Awards, and numerous other
prizes and media mentions. In recognition of our innovative zeal, our CEO was selected as a
“Champion of Change” by the Prime Minister’s Office and Niti Aayog.
Our supporters and partners include Echoing Green, Harvard University, TATA Trusts, David
& Lucile Packard Foundation, Yes Bank, TATA Cleantech Capital, World Bank, SIDBI, Tata
Power Delhi Distribution Limited (TPDDL), Kigali Cooling Efficiency Program, BASE, UPES, DIT and other prominent institutions and investors.
We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in
using our minds and hands to develop and utilize technology for practical applicatio.
Read more
Comm100 Network Corporation
Kapil Dixit
Posted by Kapil Dixit
Noida, NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹8L - ₹14L / yr
skill iconReact.js
skill iconJavascript
Angular

Learn from the best: Learn from leaders who have built Comm100 from ground up. Work under other engineers who handle different layers of the infrastructure.

 

Work in a data-driven team: Understand the importance of validating assumptions about user behaviour. Use various types of testing to ensure we're right (or discover where did we go wrong). Utilize data collection, enrichment, analytics, and visualizations to improve our systems.

 

WHO YOU ARE

To be successful in this role, you'll need to have the following skills:

Love for coding: A fanatic about writing beautiful and scalable code.

Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative, and inventive.

Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail and are comfortable learning new technologies and systems.

Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.

 

KEY SKILLS

  • Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript,
  • Rich experience with ReactJS, Redux, React Native, or similar library/tools.
  • Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
  • Familiar with web security, SEO, accessibility, and internationalization.
  • Experience with W3C standards, HTTP protocol and web browsers.
  • Experience with common tools such as front-end compilation, construction, testing, etc. (Babel, Rollup, Webpack, Jasmine, etc.)

 

Read more
Camboticket

at Camboticket

1 recruiter
Shivam Tripathi
Posted by Shivam Tripathi
NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹5L - ₹9L / yr
skill iconLaravel
skill iconVue.js
skill iconJavascript
skill iconPHP
skill iconNodeJS (Node.js)
+3 more
Requirements : - At least 1+ years of working experience in Web Development - Very good knowledge of Laravel/Lumen frameworks - At ease with reactive web interfaces such as VueJS or React.js or Angular.js, webpack, Yarn - Good knowledge of the LAMP technology stack (Linux, Apache, MySQL, PHP) - Experience in creating and using REST APIs - Experience with AWS, Command line tools and Auto-Scaling Environments. - Comfortable with GIT Desirable Qualifications : - Passionate about Web Development - Can work independently - Eager to try out and learn about new technologies and approaches every day - Attention to detail, problem-solving and teambuilding skills - Able and confident to communicate in English with colleagues and clients. About Camboticket Camboticket is a multiple award winning travel ticketing platform. The company currently covers destinations across Cambodia, Thailand, Vietnam and Laos. We are a pioneer in the market and are currently going through an exciting phase where we are aggressively adding new verticals and features to our product while scaling it on a regional level.
Read more
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