11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Job Description

Positions: SAP: Group Consolidation

Education Qualification: CA OR MBA in Finance

Experience: 

• 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
• 2-5 years of minimum experience in the SAP S4 HANA
• Financial services sector experience- DO NOT APPLY PLEASE

Location:  Bangalore, Gurgaon, Mumbai

CTC: 25-40 LPA pa, commensurate with experience

Skills required:

• Strong expertise in SAP finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
• Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
• Outstanding analytical and communication skills
• Experience in managing large scale finance transformation projects
• Strong project management skills with a focus on delivering high quality results
• Ability to work in a fast-paced dynamic environment
• Excellence stakeholder management and relationship building skills
• Experience with cloud-based finance solutions
• Ability to adapt to different industries and remain current on economic developments

Responsibilities

• Lead the implementation of Group Reporting and Consolidation tools (e.g., BPC Consol, Oracle FCCS/Hyperion) from inception to completion.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and manage project plans, timelines, and budgets.
• Ensure successful integration of new systems with existing financial processes and systems.
• Provide expert guidance on best practices for financial consolidation and reporting.
• Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
• Monitor and report on project progress, identifying and mitigating risks as needed.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
• Stay updated on industry trends and emerging technologies in finance transformation.

nings: 30

Salary: ₹15,000 – ₹18,000 (In-hand)

Languages Required: English, Hindi

Experience: 0 – 5 Years

Qualification: 12th Pass or Graduate

Age Limit: 18 – 30 Years

Notice Period: Immediate

Skills Required: Communication, Excel, Computer Basics

About the Role

Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.

Key Responsibilities

• 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
• 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
• 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
• 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
• 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
• 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.

What We’re Looking For

• Excellent communication skills in English and Hindi
• A calm, polite, and professional demeanor at all times
• Ability to multitask and stay organized while managing call flow and system entries
• A willingness to work in rotational shifts with a weekly off

Shift Window

• Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
• Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)

Salary Structure

• Freshers: ₹15,000 (In-hand)
• Experienced Candidates (1+ Year): ₹16,500 (In-hand)

Why Join Us?

• ✅ Get hands-on experience in customer handling and service excellence
• 🌐 Work with a well-established company in a structured and supportive environment
• 💼 Build your skills in communication, problem-solving, and CRM
• 🚀 Career growth opportunities with performance-driven recognition

1. Data Engineer

 Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON

Mandatory Requirements  

• Experience in AWS Glue
• Experience in Apache Parquet 
• Proficient in AWS S3 and data lake 
• Knowledge of Snowflake
• Understanding of file-based ingestion best practices.
• Scripting language - Python & pyspark 

CORE RESPONSIBILITIES 

• Create and manage cloud resources in AWS 
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 
• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
• Define process improvement opportunities to optimize data collection, insights and displays.
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 
• Identify and interpret trends and patterns from complex data sets 
• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 
• Key participant in regular Scrum ceremonies with the agile teams  
• Proficient at developing queries, writing reports and presenting findings 
• Mentor junior members and bring best industry practices 

 QUALIFICATIONS 

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 
• Strong background in math, statistics, computer science, data science or related discipline
• Advanced knowledge one of language: Java, Scala, Python, C# 
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  
• Proficient with
• Data mining/programming tools (e.g. SAS, SQL, R, Python)
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
• Data visualization (e.g. Tableau, Looker, MicroStrategy)
• Comfortable learning about and deploying new technologies and tools. 
• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 
• Good written and oral communication skills and ability to present results to non-technical audiences 
• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus:  

• AWS certification
• Spark Streaming 
• Kafka Streaming / Kafka Connect 
• ELK Stack 
• Cassandra / MongoDB 
• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

Responsibilities:
• Candidate should have experience with Salesforce, preferably in Salesforce Lightning in the Financial industry.
• Hands-on experience integrating Salesforce with 3rd party vendors, API integration, RESTful services
• Experience in configuring Salesforce or similar CRM Products, including Workflow, Dashboard, Reports, validation rules and security controls.
• Experience in building applications using C#.NET or other object-oriented programming languages
• Experience with APEX / HTML / JavaScript / CSS with-database including SQL and SOQL.
• Knowledge of DevOps standard methodologies (Version Control, CICD tools, Salesforce DX etc.)
• Demonstrating previous consulting industry experience to conceptualize, craft and own the development of further functional and technical capabilities
• Work with the Salesforce BA, team members and significant business sponsors to evaluate future products, ensuring they align with projects already in progress and the overall strategic ecosystem roadmap.
• Experience in being responsible for the initial engagement with key business and corporate (IT Security, Compliance, Legal) stakeholders to define deliverables, the working groups to test and refine the functionality and deliver the end product to a global user base
• Taking responsibility for project deliverables within an agile environment, seeing projects through to successful release into the core product.

Minimum Qualifications
• Bachelor / Master's Degree or equivalent

Preferred Qualifications:
• Salesforce Certified Certifications (Administrator, Platform Developer 2, Sales Cloud – Architects certifications are a plus)
• Experience with Salesforce Lightning UI /Web component.
• Experience in integrating with cloud applications, e.g. Amazon, Google
• Very good written and presentation / verbal communication skills with experience in customer interfacing roles.In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

What you need to have: