Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Monitoring room sales and improving sales technique
- Answering questions about property facilities/services and room accommodations
- Handling inquiries and obtaining correct information regarding details of reservation
- Confirming and processing reservation requests
- Ensuring all information pertaining to reservations are properly taken and entered into the system
- Overseeing accuracy of room blocks, reservations, and group market codes
- Keeping up to date rooms available for sale and any changes in hostel room rates
- Helping maximize room sales by upselling through different packages
- Maintaining and updating all room reservation transactions, room availabilities
- Handling group bookings as well as end to end reservations processes
- Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met
Desired Candidate Profile
What you need to have:- Experience in voice and email process both
- Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Good experience in Microservices and APIs development.
Must have exposure to large scale data
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About Wissen Technology:
• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Website : www.wissen.com
Title: KAM
Experience:3-5 Years
Location: Pune
Job Description
As a key account manager, you will play a crucial role in nurturing and enhancing relationships with our clients. Your primary focus will be on ensuring our clients successfully integrate and leverage our APIs and SDK solutions to transform their businesses and meet their strategic goals.
Responsibilities:
- Manage and enhance customer relationships through proactive communication and strategic account management.
- Act as the primary point of contact for client inquiries, providing technical guidance and business insights related to our API and SDK products.
- Collaborate with clients to understand their business needs and objectives, ensuring their goals are met through effective use of our solutions.
- Conduct regular review meetings with clients to discuss their usage of our products, address any issues, and identify opportunities for additional services, including crossselling and upselling.
- Coordinate with internal teams, including sales, product management, and technical support, to advocate for client needs and ensure a seamless customer experience.
- Develop customer onboarding materials and provide training to clients on new features and updates.
- Monitor customer health metrics and develop strategies to enhance customer satisfaction and retention.
- Analyze customer data to report on successes and areas needing improvement, and provide strategic recommendations to both clients and internal teams.
- Drive increased revenue through effective crossselling and upselling techniques, identifying opportunities to expand client usage of existing products and introducing new product enhancements.
Requirements:
- Bachelor's degree in Business, Finance, Technology, or a related field.
- 3-4 years of experience in customer success or account management, preferably in fintech, banking, or financial services.
- Strong understanding of APIs, SDKs, and their application in financial services.
- Excellent communication and interpersonal skills, with the ability to interact at all levels of an organization.
- Proven track record of fostering lasting customer relationships.
- Demonstrated ability to effectively drive customer growth and revenue through strategic crossselling and upselling.
- Experience in tech products, SaaS cloud products, and any role.
- Experience in dealing with Enterprise customers would be preferred.
- An understanding of SaaS and BFSI would be preferred.
- A basic understanding of APIs would be preferred
- Ability to manage multiple accounts and tasks with effective resolution of conflicting priorities.
- Ability to understand and communicate technical concepts to nontechnical audiences.
Key Responsibilities
• Lead implementation of company in partner schools
o Own the entire process of onboarding a partner school
o Define ‘custom made’ offerings for the parents of a particular school
o Single point of contact between the company's school partnerships team, school
management and Jodo inside sales team
• Account Management: Be responsible for ‘anything and everything’ in the partner schools
o Be responsible for parent outreach in the schools
o Strategize and execute plans for customer acquisition along with the school
management – events, referrals etc.
o P&L owner of every school account
• Upsell to schools
o Take lead in selling and implementing ‘other’ payment solutions of company in the
partner schools
🔎 What are we looking for?
-
Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and drive projects / initiatives independently
-
Account Management Skills → Have the ability to manage multiple b2b accounts and get things done from there
-
Hustler → Ability to generate resources to solve a problem
-
Clear Communication → Able to articulate clearly to multiple stakeholders
-
Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
-
Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
📃 Desired Qualifications
-
Top tier colleges + 2-6 years of experience
-
Prior experience in b2b account management is a huge positive
-
Experience in leading initiatives and delivering results in a time-bound manner
-
Track record of outperformance / over-achieving targets in previous work places
🤩 Benefits
-
Becoming a part of the early core team
-
Competitive salary plus ESOPs
-
Work with colleagues from strong backgrounds & hungry to succeed
-
Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
✅ Key Details
-
Role: School Activation Manager
-
Location: Bengaluru
-
Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
-
Date of Joining: ASAP
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Must have experience in the Retail domain.
Java, Springboot, MVC, JSP, Postgres SQL and Oracle Skills are required.
AWS knowledge is a plus.
Should be willing to travel to the client's location whenever required.
• Interacting with assigned leads/clients to understand their property requirement in detail via Phone
• Fix up an Face to Face meeting for better understanding of client requirement and To advise suitable options
• Maintain and develop relationships with new & existing customers in person and via telephone calls,chat and emails
• Lineup site inspection/visits for shortlisted/suitable options as advised on Face to Face meeting
• Maintain good relationship with Developer employees to ensure the client get the proper info like Features,Specifications,Pricing and Availability at the time of site visit
• Should have quality to engage and build strong relationship with customers from the enquiry to property registration
• Get updated about exciting & upcoming projects,industry developments,schemes,govt.subsidies,housing loan benefits for home buyers
• Prepare and Maintain on Daily, Weekly and Monthly reports in the shared formats
• Achieving Sales targets and Adhere organisation policies religiously
• Maintains quality service for clients and Developers by establishing and enforcing organization standards
• Identify new projects/inventory to add on exciting inventory
• Contributes to team effort by accomplishing related results as needed
Experience - 7 to 9 Years
Notice Period - Immediate to 45 Days
Android Development
Kotlin
JavaWe are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates. To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.
Responsibilities:
- Writing clean and efficient codes for Android applications
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
- Monitoring the performance of live apps and work on optimising them at the code level
- Collaborating with cross-functional teams to define and design new features
- Implementing measures to safeguard users' data.
- Ensuring that the construction and presentation of your apps are congruent with the company's standards.
- Monitoring app reviews to detect areas for improvement.
- Creating app updates, including bug fixes and additional features, for release.
- Staying up to date with new mobile technology trends, applications, and protocols
Responsibilities (not exhaustive)
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies
- Maintain all local software and hardware licensing to ensure conformance.
- Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
Education / Skill Set
- Any B.Tech / BE graduate
- Minimum 3+ years of experience into IT system administration
- A working knowledge of IT operating systems, particularly Windows, IOS
- Hands on experience of installing IT hardware and software
- Strong communication skills
Abilities and Traits
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Experience with Firewall management
- Handling LAN / WAN networks an coordinating with ISPs
- Working with vendors for purchasing / renting laptops and desktops.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
Location
Chennai
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Full Stack Developer - Averlon