11+ Process management Jobs in Mumbai | Process management Job openings in Mumbai
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Key Responsibilities
- Defines and develops the most efficient business process methods, parameters, and procedures.
- Assists with the development of process requirements, parameters, control plans, flow charts, and instructions.
- Evaluates existing processes, and recommends and implements improvements.
- Prepares extensive written documents, process workflow diagrams and business requirements.
- Researches new solutions through leading industry standards for processes, software applications and systems.
- Monitors the general technological environment and anticipates trends.
- General knowledge of business processes and procedures.
- Intermediate time management, communications, and organization skills.
- Strong attention to detail.
- General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives.
- PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio.
- Ability to communicate technical info and ideas so others will understand.
- Ability to successfully work and promote inclusiveness in small groups.
- Bachelor's degree in Bachelor in Engineering, Information Technology, or business
- Requires two to four years of experience documenting processes, process design, process management, procedures, flowcharts
- Knowledge of agile methodologies
- BPMN methodology is a big plus
- Visio, Bizagi or equivalent tool experience
- Strong consultative experience.
- Plus certification in improvement process (Six Sigma or equivalent)
- Background in technical field is a big plus
- Business Process Management BPM
Requirement
Process : PhonePe Customer Service (Voice)
Shift Timing : Day Shift
Working Days : 6
Week Off : one rotational off
Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory
Good communication skills required
Salary :
Upto 18k
Rounds of Interview :
HR
Ops Round
V&A
Client Round
Note
Work from office
DOJ - 7th November ber.
Transport Boundaries:
Ghatkopar till Ambernath
Panvel till Chembur
Panvel till Thane
Role Talent Aquistion
who can handle multiple clients
Expertise in contract staffing
Big 4 experience will be preffred
- facilitate and maintain relationships between organization and vendors/partners
- negotiating contracts, creating standards for the vendors, and finding the best available vendors
- Good stakeholder management and 3-4 years of experience working in a similar set up where they have handled the Contract hiring piece
- Prior experience in MIS, tracking of profiles, sourcing candidates, scheduling
- Exp in Vendor management, assessing vendor performance, clearing PO’s, empanelment of vendors and creating SOP’s.
- Establishing the process (create a flow chart on process and circulate to all businesses)
- Maintaining vendor database and keeping resumes ready skill wise.
Ruby on Rails (ROR)
Ruby
React.js
PostgreSQLCogoport Story
Do you prefer to get speeding tickets or parking tickets?
Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.
The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.
Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.
Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.
Cogoport Leadership
https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/
Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.
With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.
For more insights about the company: https://cogoport.com/about">https://cogoport.com/about
Why Cogoport?
International Trade can be complicated at times and every day brings new challenges and opportunities to learn. When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.
As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.
Areas of Impact for you
- Hands-on management with deep-dive into the details of software design, implementation and debugging.
- Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
- Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
- Develop large multi-tenant applications in Rails.
- Understand Rails best practices and religiously introduce those to codebase.
- Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.
Desirable Skills and Experience
- Loves coding.
- 4-6 years of experience managing technology teams.
- Demonstrated ability to build complex scalable technology products.
- Should have prior experience of working with ROR, React, PostgreSQL and cloud infra.
- Understanding scaling strategies for a high-traffic Rails applications.
- Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
- Experience in using ActiveRecordSerialize, RSpec and active interaction.Engin
- Knowledge about Asynchronous Networking in Ruby; Refactoring ActiveRecord Models; Background Job processing using Redis and Sidekiq; Writing automated Deployment Scripts using Capistrano, Ansible etc.
- Expertise in Data Science and Machine Learning is a plus.
- Expertise in Jenkins, Kubernetes, dockers and cloud technology is a plus.
Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Designing and executing the learning calendar
- Working with external vendors for learning and engagement activities
- Identifying appropriate facilitators for various interventions
- Building strong connects with internal stakeholders for enhanced buy-in on programs
- Co-creating relevant content with internal teams
- Collating relevant feedback from various trainings
- Independently managing and coordinating for learning events/boot camps
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
- Strong interpersonal, communication (written and verbal) and problem-solving skills
- Excellent stakeholder management
- Ability to work as an integral member of a diverse team
- Strong organization skills
- Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint
About Anahad:
Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.
At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.
Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.
About This Role - HR Manager
HR is the backbone of an organization.
As our HR Manager, you will spearhead the organization’s personnel and human resources department.
If you are a people’s person with high work ethic, excellent communication skills, knowledge of HR practices, strong organizational and interpersonal skills, we’ve got the job for you.
Job Description:
- Consult with the Founders to develop talent & culture interventions.
- Spearhead HR programs from ideation to execution throughout team members’ lifecycle including talent acquisition, engagement, learning & development, performance management, compensation & benefits management, and operations.
- Coach functional leaders on HR guidelines & practices.
- Support recruitment needs and drive innovative hiring & retention strategies for top tier talent.
- Continuously assess the employee pulse and cultural climate, proactively identifying and resolving issues with various stakeholders.
- Champion a people first approach to deliver an exceptional employee experience
- Audit and update processes to ensure all Anahad-ites have a comprehensive experience and a clear understanding of the values, business, product, culture & practices.
- Define success by establishing goals and KPIs, and implement processes & practices with consistent tracking and reporting methods to boost performance.
- Manage and enhance the performance review process, driving feedback culture, quality of appraisals, and timely closure.
- Should be adept at handling employee relations, boosting employee engagement. And strengthening community-building at work.
- Establish a people strategy that leverages social media to support and attract top talent.
- Collaborate with Administration, Operations, Finance, and logistics teams on a regular basis.
Requirements
- Minimum 5+ years of relevant experience supporting Founders in a fast-growing organisation with at least 2 years in a leadership role.
- Minimum 3 years of managing Talent Acquisition - Tech & Business hiring.
- Passionate about innovative HR solutions and process improvement.
- Strong business acumen, problem-solving abilities, and analytical thinking skills.
- Experience in employer branding & crafting employee value propositions.
Why should you join us?
If you are passionate about driving change, here’s an organization that is all set to revolutionize India’s healthcare segment.
You can be part of this revolution, and part of our mission of saving lives!
Location:- Mumbai
Please note: Only Mumbai-based candidates can apply.
- Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)
- Leading a team of Web, SEO, Content and Email experts
- Collaborating with internal departments to facilitate client need fulfillment.
- Present strategies to clients and ensuring timely execution and delivery
- Analyze the effectiveness of strategies implemented
- Time to time recommend, design and implement new projects to increase their ROI
- Set up a list of KPIs to track for each client
- Prepare and present reports on their progress
- Building and maintaining strong, long-lasting customer relationships
- Collecting and analyzing data to learn more about consumer behavior.
- Maintaining updated knowledge of company products and services and upselling them time to time
- Resolving complaints and preventing additional issues by improving processes.
- Keep abreast with new trends in digital technology
- Lastly, manage the P/L of the team and accounts assigned
Requirements
- Knowledge of digital tools and technology
- Understanding and knowledge of websites, search and email
- Experience in customer service
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player & leader
- Good time-management skills and organized
- Great interpersonal and communication skills
Think you know your way around the Indian+ Global Culture, entertainment world, films, pop culture, memes and OTT?
If Content and Content Strategy is your thing, this one’s for you.
We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and develop brilliant content to help build our Brand across various platforms.
We need someone who can give all our long-form content, scripts and videos a distinct voice & language of their own, which seamlessly weaves in with our brand story & helps flesh out a brand personality our consumers can clearly recognize.
Responsibilities:
- Help carve out and build our Youtube channels (for two brands) with fun content in the health and wellness space using unique and creative ways.
- Find out-of-the-box topics based on competitor analysis, trending topics in the digital space ( youtube/ instagram)
Requirements:
- Speaks Memes, gifs and Pop Culture
- Is familiar with writing creative content
- Is familiar with online brands and Youtube Channels
- Excellent writing and editing skills in English, Hinglish
- Has an innate ability to think laterally and literally
- Motivation and the desire to execute every job to the highest standards
- Adept with basic formatting, eye for detail, thorough research and analysis
- Proactive, responsible, hard-working, and diligent
- Ability to meet deadlines
- Portfolio of work- published articles will be preferred
- Cross-functional coordination of digital marketing programs.
- Ability to convey the power of the company platform, by defining customer lifecycle journeys and assets to facilitate program execution.
- Engage our customers in a human, meaningful, and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance with digital strategy and execution plan.
- Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.
- Monitor and report on metrics associated with program execution.
- Ability to leverage data and analytics to expand and optimize programs.
- Accountability for adoption, renewal, and churn improvement goals.
Requirements
- 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.
- Bachelor’s degree; advanced degree in a business, marketing or technical field preferred.
- Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.
- Possess expertise in the use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.
- Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights you need to successfully design, execute and monitor programs.
- Prior experience as a customer lifecycle marketer, growth product manager/marketer, product marketing manager, or digital customer success manager.
- Excellent communication - verbal and written.
- Display effective leadership skills, team collaboration, and executive presentation skills
About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
Creative Content Writer - B2B/B2C
Description:
Our clients have stories that need telling, we’re looking for storytellers who weave the right narrative for them. Are you comfortable telling stories of social impact, societal change, industrial evolution, and technological innovation? Are you well-versed with corporate communication, writing content for B2B marketing and sales, and enterprise content marketing? Have you worked on a large variety of content types - emails, brochures, flyers, social media content, website copy, sales presentations, webinar decks, articles, and whitepapers? Then you might be a good fit for this job.
Competencies:
- Ability to work on multiple projects simultaneously, effectively juggle diverse writing demands, and deliver on-time
- High retention capacity and the ability to understand client briefs to create effective content strategies.
- An unerring eye for detail and a knack for creativity.
Skills:
- Ability to interpret data to make recommendations for optimizing online content marketing.
- Unique, engaging, and varied writing styles with good proofreading and research skills.
- Knowledge of keywords, meta tags, SEO, and basic writing terminologies.
Experience:
- Understands marketing KPIs and ROI generated from content marketing programs, including an understanding of how content sources influence audience acquisition pipelines.
- Experienced in writing blogs, product portfolios, reports, web content, brochures, and other marketing collateral for B2B/B2C clients.
- Has a solid foundation in SEO, content strategy, analytics, copywriting, and copy editing.
Location and Type:
Remote, Full-time
Evaluation:
Portfolios will be checked for expertise in both B2B and B2C domains. Please share only samples of work done by yourself for actual clients. Share only creative work done for an actual company, strictly no SEO blogs or personal blogs. . Shortlisting will be followed by a video interview.
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