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EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

It's regarding a permanent opening with Data Semantics

Data Semantics 

We are Product base company and Microsoft Gold Partner

Data Semantics is an award-winning Data Science company with a vision to empower every organization to harness the full potential of its data assets. In order to achieve this, we provide Artificial Intelligence, Big Data and Data Warehousing solutions to enterprises across the globe. Data Semantics was listed as one of the top 20 Analytics companies by Silicon India 2018 & CIO Review India 2014 as one of the Top 20 BI companies.  We are headquartered in Bangalore, India with our offices in 6 global locations including USA United Kingdom, Canada, United Arab Emirates (Dubai Abu Dhabi), and Mumbai. Our mission is to enable our people to learn the art of data management and visualization to help our customers make quick and smart decisions. 

Our Services include: 

Business Intelligence & Visualization

App and Data Modernization

Low Code Application Development

Artificial Intelligence

Internet of Things

Data Warehouse Modernization

Robotic Process Automation

Advanced Analytics

Our Products:

Sirius – World’s most agile conversational AI platform

Serina

Conversational Analytics

Contactless Attendance Management System

Company URL:   https://datasemantics.co 

JD:

MSBI

SSAS

SSRS

SSIS

Datawarehousing

SQL

• Experience 4 – 5 years
• Good in Backend Springboot
• write Rest API (Should be strong in this area)
• Good Analytical ability, Good coding practice, Knowledge of Spring Security (Desirable),
• UI Knowledge of Angular (Average knowledge should be enough)

Primarily we look for below following criteria :

• Good requirement gathering / BA skills
• Experience of Agile framework
• Domain – BFS : Wholesale / Retail etc. 
• Data Analytics & AI, Digital Banking experience

• Perform complex and varied applications support. Build, maintain & modify within a large environment;
• Identify issues, evaluate possible solutions, and make recommendations on the most appropriate action
• Design, build, test, and document solution-specific information and perform related work as required.
• Demonstrate functional knowledge in relevant clinical applications (OE-PCS-PHA-EDM-ITS-RAD-LAB-MIC-BBK-PTH)
• Demonstrate functional knowledge in Clinical Documentation
• Must have hands-on build and troubleshooting experience
• Must be able to quickly identify and resolve complex system issues
• Must be able to build using technical specifications.

Basic Qualifications:

• Implementation and support experience within a MEDITECH Environment
• Bachelors Degree in business, Healthcare Administration, Communication, Marketing related field or equivalent and relevant work experience

Preferred Qualifications:

• Knowledge of ITIL Incident, Problem, and Change management,
• Working knowledge of Agile, Product and Project methodologies

• Defines and develops the most efficient business process methods, parameters, and procedures. 
• Assists with the development of process requirements, parameters, control plans, flow charts, and instructions. 
• Evaluates existing processes, and recommends and implements improvements. 
• Prepares extensive written documents, process workflow diagrams and business requirements. 
• Researches new solutions through leading industry standards for processes, software applications and systems. 
• Monitors the general technological environment and anticipates trends. 

• General knowledge of business processes and procedures. 
• Intermediate time management, communications, and organization skills. 
• Strong attention to detail. 
• General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives. 
• PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio. 
• Ability to communicate technical info and ideas so others will understand. 
• Ability to successfully work and promote inclusiveness in small groups. 

• Bachelor's degree in Bachelor in Engineering, Information Technology, or business
• Requires two to four years of experience documenting processes, process design, process management, procedures, flowcharts
• Knowledge of agile methodologies
• BPMN methodology is a big plus
• Visio, Bizagi or equivalent tool experience
• Strong consultative experience.
• Plus certification in improvement process (Six Sigma or equivalent)
• Background in technical field is a big plus 
• Business Process Management BPM

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Responsibilities for Staff Engineer role:

• Having experience in Java/Python/Golang along with Springboot, Micorservices, RDBMS
• Experience required: 10yrs to 15 yrs.

Position Summary

The Java Software Developer designs and develops computer applications using the Java programming language. Managing small-to-large scale projects, with respect to business impact, throughout the development life cycle. In this role, you can expect to leverage your 5+ years of Java engineering skills and knowledge to develop, test, and release features assigned to you and the Software Development team. You will be challenged daily to solve problems, expand your knowledge of the existing platform, and the technologies that can be used to continuously improve it.

Essential Functions

• Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
• Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
• Supports continuous integration process.
• Collaborates closely with team members to determine best practices and client requirements for software.
• Develops intuitive software that meets and exceeds the needs of the company.
• Professionally maintains all software and provides regular updates that address client and/or company concerns.
• Analyzes and tests programs and products before formal launch. Addresses and troubleshoots coding problems quickly and efficiently to ensure a productive workplace.
• Ensures software security by developing programs to actively monitor the sharing of private information.
• Actively seeks ways to improve business software processes and interactions.
• When needed, provides valuable coaching and training for team members to ensure all employees are confident in the use of software applications.
• Regularly modifies software to fix errors, adapt to new hardware, improve overall performance, and/or upgrade interfaces.
• Directs system testing and validation procedures. Provides software programming and documentation development.
• Provides project proposals and project status updates to clients and departments, as needed. Prepares recommendations and project plans for the installation of new systems or modifications of an existing system.
• Works closely with clients and departments to resolve technical issues - including (but not limited to) software system design and maintenance.
• Regularly participates in an agile delivery process by helping size stories. Owns, researches, and recommends new solutions.

Skills and Abilities

• Excellent problem-solving skills and technical aptitude to solve complex issues.
• Proven ability to manage multiple high-priority projects.
• Excellent communication skills, both written and verbal.
• Ability to quickly adapt to a changing environment.
• Skilled in object-oriented (OO) design and design pattern.
• Skilled with Java 8 features, such as lambdas and streams.
• Demonstrated knowledge of API design standards, patterns, and best practices (especially Swagger and OpenAPI 3.0, REST, SOAP, MQ, JSON, Microservices etc.).
• Expert understanding of Spring Framework, Spring MVC REST, ORM/Hibernate and JDBC. As well as Hibernate/JPA and Object-relational mapping, including performance considerations.
• Experienced with RDBM systems: MYSQL Server, Oracle.
• Strong understanding of relational databases and writing SQL queries.
• Familiarity with the following front-end technologies: HTML, Javascript, CSS, Angular, Git, SQL, Maven

Experience

• Experience as a Java Developer, Java Engineer, or similar role required (i.e., Spring Framework / Spring boot and J2EE development required).
• Experience designing and developing REST API / web applications.
• Experience working with Agile methodologies (Scrum) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts) a major plus.
• Advanced knowledge and experience in Cloud/SAAS integration, a plus.

Education

• Bachelor’s degree in computer science or a related field of study or equivalent level of education and experience.

We are looking for Oracle Apex developer as per below:

• Minimum of 4 years Working experience in Oracle APEX
• SQL Certification
• Strong analytical and problem solving skills with a solid knowledge on system development life-cycle (SDLC) and Agile implementation approach. Candidate should or at least possess experience on the following:
• Business Requirement Document (BRD) review
• Functional Design Document (FSD) design and development
• System and Data migration and mapping
• Test management
• Change management and training
• Project management (i.e. Status reporting, Change Request Management, Issue and Risk management)