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JOB DETAILS:

* Job Title: Lead UX designer

* Industry: Banking and Finance

* Salary: Best in Industry

* Experience: 9 to 13 years

* Location: Pune, Maharashtra

Criteria

Strong UX Design / Product Design profile

Minimum 9+ YOE in UX / Product Design

Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Should NOT have more than 12 Years of Total Experience

Role & Responsibilities

• Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
• Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
• Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
• Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
• Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
• Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
• Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
• Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
• Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
• Build a partner ecosystem to deliver the CX objectives for the company.
• Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
• Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.

Ideal Candidate

• Bachelor’s degree in design or a related field
• Working knowledge of UX design principles
• Knowledge of Wireframing/prototyping tools
• Good knowledge of UX design tools such as Figma, Axure, or InVision
• Experience with user testing and usability analysis

Job Description

Experience: Senior Hardware Engineer 4-7 years

Job Location: Pune

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Mandatory:

• Responsible for safety electronics hardware product from requirement till validation with certification body
• Design experience on Digital circuits, Analog circuits and microcontroller based design
• Experience/exposure on board bring-up testing, prototype testing and troubleshooting.
• Experience/exposure on Circuit simulation tools such as PSPICE, LTSpice and able to perform reviews
• Knowledge of schematic capture tools like Mentor Graphics DxDesigner and able to perform reviews
• Perform MATHCAD calculation (i.e. in excel or tool) based on hardware design and able to perform reviews
• Contributes to electronics hardware related functionality safety reviews
• Designs multilayer boards and worked on board stack up products
• Planning, Design, Analysis, Compliance / Precompliance Testing and Manufacturing of electronic board(s), product(s) with system understanding.
• Works closely with other engineering disciplines (e.g. mechatronics, internal and external industrial engineering, technical sales towards customer) to ensure quality, to fulfill the requirements and to reach target costs.
• Provides life cycle analysis of electronic components and suggest alternate for replacement
• Creates hardware documentation e.g. BOM, design and test specifications
• Performs activities after serial launch, e.g. change and obsolescence management.
• Good understanding of variety of electronic components and their function
• Understanding of PCB layout and able to perform Layout review

Desirable:

• Carryout FMEA/DFMEA analysis.
• Is responsible for product safety
• Requirement Engineering Certifications like CPRE
• Consults in commissioning products in the field, in order to support responsible Engineer

Role: Teamcenter Lead Developer

Experience: 6+yrs

Location: Bangalore/Hyderabad/Pune/Chennai

Notice Period: Immediate and 15 days only or max Upto 30 days

Key Responsibilities

• Core PLM Support & Expertise
• Manage and support key Teamcenter functionalities including:
• Parts & Components Management
• CAD Data Management & Integration
• BOM Management
• Change Management
• Supplier Collaboration
• Enterprise Data Integration
• Configuration & Customization
• Configure and customize Teamcenter modules to meet evolving business requirements
• Ensure alignment with PLM industry best practices and internal process standards
• Troubleshooting & End-User Support
• Investigate, diagnose, and resolve Teamcenter-related issues
• Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
• Maintain system uptime and performance, ensuring minimal business disruption
• Code Implementation
• Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
• Java, C++, ITK (Integration Toolkit), SOA frameworks
• Support enhancements and new functionality development
• System Integration
• Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
• Enable seamless data flow and automation across interconnected systems
• Solution Development
• Design and deliver custom solutions within the Teamcenter platform, including:
• Workflows, UI modifications, reports, and extension modules
• Support ongoing innovation and platform optimization

Qualifications

• Bachelor’s degree in computer science, Engineering, or related technical field preferred
• 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
• Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
• Solid understanding of PLM best practices and enterprise system integration
• Proven problem-solving skills and the ability to manage technical escalations

Nice to Have

• Experience working in a global engineering or manufacturing environment
• Familiarity with Agile methodologies and DevOps principles
• Knowledge of enterprise systems like SAP, Oracle, or other major ERP platforms

Role Description

This is a full-time on-site role for a SAP Advanced Business Application Programming (ABAP) Consultant. The ABAP Consultant will be responsible for day-to-day tasks related to SAP implementation, support, and enhancement. The role will involve working with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP). The ABAP Consultant will collaborate with a team of experienced professionals to provide the best solutions for clients' business needs.

Experience:

Relevant Experience of 5 - 8 years in SAP ABAP is required.

Qualifications

• Hands-on experience with ALV Reports, User Exits, BAPI, IDoc, and Object-Oriented Programming (OOP)
• Strong understanding of SAP implementation, support, and enhancement processes
• Ability to analyze complex business requirements and translate them into technical solutions
• Excellent problem-solving and debugging skills
• Good communication and interpersonal skills
• Relevant SAP certifications and additional technical skills (e.g., SAP Fiori development, SAP HANA)
• Bachelor's degree in Computer Science, Information Technology, or related field
• Prior experience in IT service industry or SAP consulting is a plus

We are Looking for a Sales lead who will be closely working with the Founding team. Role will include mapping and planning the revenue and P&L; goals for the business unit and responsible for driving revenue and growth for the company's primary product line. Who has worked in B2B sales profiles for banks and financial institutions or experience of sales in Fintech Companies.

Requirements:

• Institutional Banking, Digital Solutions and TASC Accounts 

• Preferably managed digital Banking and CRM applications for Banks.

• Handling and canvasing of Government accounts, School accounts and TASC (Trust, Association, Society and Club) accounts. 

• Implementation of Digital products like IPG, VAN, UPI POS, POS, Corporate Banking in various institutions and corporate accounts.

Responsibilities:

· Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

· Ability to manage multiple projects concurrently and meet deadline

· Identify new business opportunities and partners

· Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients

· Deepening existing partnerships for higher volume / market share

· Achieve assigned Monthly, Quarterly and Annual Targets

Qualifications and Education Requirements

· MBA in Sales & Marketing (preferable)

· 8-10 years of product / service selling experience to banks & finical services companies

Experience working with partners & generating business opportunities 

Responsibilities:

• Delivering projects on time based on roadmap requirements
• Overriding technical architecture of the product
• Managing the Development Team including workloads, setting and managing targets, mentoring and training members of the team
• Writing technical specifications and managing projects through to completion
• Implementing and reviewing all development processes (coding standards, code review, code complexity)
• Identifying and resolving issues within the product
• Implementing and managing suitable monitoring systems for production platforms
• Monitoring costs across the AWS platform

Requirements:

• Be highly experienced in the following technologies: Java, Node Js, Typescript, React, SQL
• Show preferable experience in Android development, Kotlin, Mongo DB, MQTT
• Demonstrate fluent English speaking, reading, writing
• Excellent communication skills
• Have previous AWS Cloud experience
• Have experience in leading a Development Team, mentoring and training colleagues
• Demonstrate experience in managing projects through an agile environment, ideally Jira or Azure Devops

Job Responsibilities

• Design, build & test ETL processes using Python & SQL for the corporate data warehouse
• Inform, influence, support, and execute our product decisions
• Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
• Evaluate and prototype new technologies in the area of data processing
• Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
• High energy level, strong team player and good work ethic
• Data analysis, understanding of business requirements and translation into logical pipelines & processes
• Identification, analysis & resolution of production & development bugs
• Support the release process including completing & reviewing documentation
• Configure data mappings & transformations to orchestrate data integration & validation
• Provide subject matter expertise
• Document solutions, tools & processes
• Create & support test plans with hands-on testing
• Peer reviews of work developed by other data engineers within the team
• Establish good working relationships & communication channels with relevant departments

Skills and Qualifications we look for

• University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
• 4 - 6 years experience with data engineering.
• Strong coding ability and software development experience in Python.
• Strong hands-on experience with SQL and Data Processing.
• Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
• Good working experience in any one of the ETL tools (Airflow would be preferable).
• Should possess strong analytical and problem solving skills.
• Good to have skills - Apache pyspark, CircleCI, Terraform
• Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
• Understanding & experience of agile / scrum delivery methodology

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.