SALES EXECUTIVE

Job Title: Operations Intern (Noida – Sector 2)

Location: On-site | 6 Days a Week | Internship Duration: 6 Months

About MyOperator

MyOperator is a leading cloud communication platform in India, enabling businesses to manage customer interactions with advanced cloud telephony. Our solutions help organizations enhance their sales and support workflows while eliminating the limitations of traditional communication systems.

Role Overview

We are looking for a resourceful and motivated Operations Intern to join our core team. This role is ideal for someone who wants to gain practical exposure in backend operations, telecom support, and cross-functional coordination within a fast-paced SaaS environment. You will be instrumental in supporting our ongoing projects, managing vendor relationships, and maintaining operational workflows.

Key Responsibilities

• Coordinate telecom-related resources and support vendor communication and follow-ups.
• Monitor infrastructure and operational systems; assist in compiling technical performance data.
• Maintain and update records related to vendors, onboarding processes, and compliance checklists.
• Provide support in resolving routine technical queries and maintain accurate documentation.
• Track and analyze support tickets to identify common issues and trends.
• Assist in creating and updating SOPs to improve internal workflows.
• Collaborate with team leads to maintain dashboards and monitor operational KPIs.
• Help prepare periodic reports and insights for operational planning and leadership reviews.

Preferred Skills

• Keen interest in telecom systems, backend operations, or cloud-based technologies.
• Strong organizational abilities and a meticulous approach to task execution.
• Familiarity with Excel, PowerPoint, and productivity/reporting tools.
• Hands-on experience with Google Workspace, ticketing platforms, or dashboards is a plus.
• Fast learner with a proactive mindset and ability to multitask effectively.

Eligibility & Requirements

• Education: Graduate candidates preferred.
• Strong interpersonal and communication skills.
• Must be available for on-site work from our Noida Sector-2 office.
• Flexible to work on a 6-day schedule and occasional weekend shifts, if necessary.

What You’ll Gain

• Internship Certificate upon successful completion.
• Exposure to telecom operations, SaaS workflows, and vendor management.
• A chance to contribute to real-time projects with mentorship and learning.
• Reimbursements for laptop and mobile expenses during the internship.
• Pathway to potential full-time opportunities based on performance.

Job Title: Hotel Operations Executive

Location: Gurgaon (Sector 32)

Shifts: Rotational

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as Angular 6/7/8/9, HTML5, CSS3

3. Ability to deliver quick POC’s using cutting edge technologies.

4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.

5. Design, develop, and unit test applications in accordance with established standards

6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.

7. Ability to debug application.

8. Should have complete knowledge on developing RESTful Services.

9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Can work on Angular and Integrate backend services
12. Work with the team to manage, optimize, and customize multiple web applications
13. Manage end to end module lifecycle management of the product
14. Push and pull codes via Git repository

Competency Requirements

1. Experience in NodeJS, Java and development using AngularJS

2. Experience in front end frameworks such as Angular.js, Bootstrap, Foundation etc

3. Experience in client/server application development

4. Knowledge of agile development methodologies

5. Knowledge of unit testing theory

5. Knowledge of AWS cloud

A Senior Salesforce Developer with a strong background in Health Cloud, Sales and Marketing Cloud. This role is ideal for a candidate who can design, develop, and maintain custom applications and integrations while managing our Salesforce Health Cloud instance to optimize business processes, improve productivity, and drive success.

Responsibilities: 

• Design, develop, test, and deploy high-quality Salesforce solutions, including custom applications, Apex classes, Visualforce pages, Lightning components, and integrations with external systems, with a strong focus on Health Cloud.
• Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into technical specifications.
• Ensure optimal system performance by optimizing code, implementing best practices, and conducting code reviews.
• Provide technical expertise and recommendations for Salesforce development projects related to Health Cloud and other Salesforce products.
• Serve as the primary Salesforce Administrator for our Health Cloud instance, managing workflows, validation rules, customizations, user access, and system configurations.
• Develop and maintain comprehensive documentation of developed solutions, including functional and technical specifications, user guides, and test cases.
• Assist in the migration of legacy applications and data to the Salesforce platform, ensuring seamless integration with Health Cloud.
• Stay current with Salesforce releases, features, and best practices, specifically in Health Cloud, to recommend improvements and new functionality.
• Provide support and troubleshooting for existing Salesforce applications, integrations, and Health Cloud configurations.
• Train end-users and provide ongoing support to ensure successful adoption of Salesforce solutions and effective utilization of Health Cloud features.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of hands-on experience in Salesforce development, with a focus on Health Cloud, Apex, Visualforce, and Lightning components.
• Salesforce Platform Developer I & II Certifications required; Health Cloud Consultant Certification is a plus.
• 3+ years of Salesforce administration experience, preferably in Health Cloud.
• Strong understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Community Cloud, and Health Cloud.
• Proficient in Salesforce integration tools, such as REST API, SOAP API, and various middleware platforms.
• Experience with version control systems (e.g., Git) and continuous integration/deployment tools (e.g., Gearset).
• Strong understanding of agile software development methodologies.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work independently and as part of a team, managing multiple projects and deadlines simultaneously.
• Commitment to continuous learning and staying current with Salesforce platform updates and best practices, specifically within Health Cloud.

• Should have 3 to 5 year’s hands-on experience in testing Desktop & Web Applications. 
• Should have worked on Desktop & Web automation. 
• Automation expertise using Java, Selenium, SikuliX 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven 
• Experience with continuous integration using bamboo/Jenkins.  

Good to have:  

• Strong knowledge of current automation trends. 

  
Skills & tool set: 

• Programming language: Java 
• Automation tool: SikuliX, Selenium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG, Charles, Fiddler, JIRA, Zephyr.

Responsibilities

Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Brainstorm new and creative growth strategies

Plan, execute, and measure experiments and conversion tests

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Instrument conversion points and optimize user funnels

Collaborate with agencies and other vendor partners

Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

BS/MS degree in marketing or a related field

Proven working experience in digital marketing

Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

Experience in optimizing landing pages and user funnels

Experience with A/B and multivariate experiments

Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

Working knowledge of ad serving tools (e.g., DART, Atlas)

Experience in setting up and optimizing Google Adwords campaigns

Working knowledge of HTML, CSS, and JavaScript development and constraints

Strong analytical skills and data-driven thinking

Up-to-date with the latest trends and best practices in online marketing and measurement