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- Obtains client information from online databases.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Skills and Qualifications:
- Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
About BiteSpeed -
Hey there! We are a seed funded SaaS startup on a mission to help ecommerce brands embrace conversational commerce as the future of selling online.
We're starting by building the tools for any ecommerce brand to be able to sell and engage with their customers on chat apps like Whatsapp, FB Messenger. Within 2 years of launch, we have 1500+ e-commerce brands across 50+ countries using our product (pretty cool right?).
Read more about our mission and the story of commerce here - https://www.notion.so/b3cf14a080d94654ba46693c8cacd24f!
Check us out here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot and do read through the 180 odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).
Learn more about our investors here - https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital
About the team
We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.
We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of. So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).
We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.
About the role
Till now our sales and go-to-market function has been founder-led. We're now at a point where we're doubling revenue every 2 months, increased usage by 40x in 3 months and need to scale. This role involves working closely with our founder to scale our initial sales efforts along with listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do:-
- Tl;dr sell, sell and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on
- Your day-to-day would involve talking to e-commerce business owners globally, understanding their problems & helping them understand how our product improves their lives
- You’ll be responsible for the end to end sales funnel from generating leads to converting them over product demos and getting the $$ in
- Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard)
- Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives
- Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team
- Building the backbone for our sales process to scale for the next stage of growth
What makes you a good fit:-
- Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it).
- You have 1+ years of experience doing high volume sales at an SMB SaaS startup (this is not a hard requirement);
- You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made)
- You have a way with words and have a collection of the best cold emails you've seen and written
- You have a genuine interest in conversations with people
Salary and Location
Location: Delhi NCR, India (Remote for now, hybrid model post-covid)
Expected CTC: INR 6-12 LPA + equity (ESOPs)
| We are looking for a candidate who can handle vendors such as photographers, makeup artists, wedding planners and soon. |
Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
Key Job Responsibilities:
- Expertise in handling out bound sales.
- Ability to communicate clearly with customers.
- Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport.
- Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
- Excellent Customer service skills.
- Attend trainings to stay up to date with the specifications of new products and service offerings.
We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.
Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.
Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.
Responsibilities
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
Requirements
- Proficiency in English
- Excellent knowledge of MS Office
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- High school degree
Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
Maintain the sales report of the team
Needs to own hiring, firing and deliverables of at least 10 education counselors
Motivating & mentoring team to achieve & exceed targets
Design & develop business models
Conducting weekly reviews for performance & training
Identifying the areas of improvements & KPI’s
Involved in a lot of calling on phone for negotiation and objection handling
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