11+ Patents Jobs in India

• Obtains client information from online databases.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
• Skills and Qualifications:
• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Requirements / Experience:

• Min 4 Years of Experience
• Experience in cross-platform mobile software development (Android/iOS) using technologies such as React Native, Flutter, GO/ Golang, Xamarin, Blazor, JavaScript, TypeScript, Dart, C#
• Familiarity with API Development (REST, Web API, WCF, SOAP)
• Experience with full-lifecycle design, development, and testing of critical business applications
• Good problem-solving skills with attention to detail
• Strong verbal, written, interpersonal, and organizational skills
• Ability to work independently and in a team environment
• Ability to multi-task effectively
• Reliable, highly motivated, with a positive attitude
• Experience with MsSQL, MariaDB

Video Editor@Indiverse

Location: Bangalore, India

Company: Indiverse Entertainment Pvt Ltd

About Us:

Indiverse is a premium factual movie studio known for creating high-quality, non-fiction entertainment that captivates audiences worldwide. We are committed to bringing compelling stories to life through cinematic excellence, and we're looking for a talented and passionate Video Editor to join our dynamic team.

If you’re a skilled storyteller with a keen eye for detail and creativity, we’d love to hear from you. The ideal candidate will have experience in video editing and a solid understanding of non-fiction/factual entertainment films.

Key Responsibilities:

• Video Editing: Edit video footage into high-quality content for various platforms.
• YouTube and Other Socials: Create engaging content for YouTube and other Social Media channels. Organize and execute social media content calendar and plan. 
• Collaboration: Work closely with the creative team to align with project goals and vision.
• Brand Consistency: Ensure content adheres to brand guidelines and project specifications.
• Project Management: Manage multiple projects simultaneously and ensure deadlines are met.
• Creative Input: Contribute creative ideas to enhance the final output and overall storytelling.
• Asset Management: Oversee the management and organization of video assets.

Areas of Focus:

• Promos/Trailers: Create promotional content including pitch promos and theatrical trailers. Edit engaging moments to create compelling previews for a wide audience.
• 
  
• Film Editing: Handle all aspects of the film editing process, including receiving briefs, assembling raw footage, syncing audio, and creating initial rough cuts. Refine the content to ensure a logical flow and smooth narrative.
• 
  
• YouTube Content: Create and edit long-form and episodic content for YouTube, shaping raw footage into clear, engaging narratives. Manage the full workflow from assembling footage and syncing audio to delivering polished edits optimised for viewer retention.
• 
  
• Social Media: Produce short-form content such as reels, shorts, teasers, and behind-the-scenes edits. Adapt videos for multiple platforms and aspect ratios, add captions and light graphics, and optimize pacing for reach and engagement while maintaining brand consistency.

Requirements:

• Minimum 2 years of professional video editing experience.
• Proficiency in Adobe Premiere Pro, Photoshop, Lightroom, and DaVinci Resolve.
• Excellent communication and collaboration skills.
• Strong attention to detail, creative problem-solving, and ability to deliver quick turnaround.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Previous work on YouTube is a must.

Why Join Indiverse?

• Be part of a forward-thinking studio working on innovative and impactful non-fiction films.
• Collaborate with a creative and passionate team.
• Opportunity to grow and work on diverse and challenging projects.

If you are passionate about storytelling and ready to take on exciting new challenges in the world of factual entertainment, we’d love to hear from you! Apply now and join the Indiverse team!

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.
• Presenting work in meetings with clients and management.
• Good communication skill in English.

As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.

Requirements:

• Exp: 3 - 8 years.
• 4 + years' experience building successful production software systems.
• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field).
• The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs.
• Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc. ), Architecture (MVC/Micro services).
• Excellence in technical communication.
• Has experience in mentoring other software developers.
• BS/MS in Computer Science or equivalent.
• Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability.
• Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Expertise in delivering high-quality, innovative application.
• Strong desire to build, sense of ownership, urgency, and drive.
• Strong organisational and problem solving skills with great attention to detail.
• Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
• Experience building highly scalable, high availability services.
• The ideal candidate will be a visionary leader, builder and operator.
• He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
• He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
• He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgme.
• Proficiency in, at least, one modern programming language.
• Experience in SQL or Non-SQL database.
• Strong sense of ownership, urgency, and drive.
• Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
• Excellent communication, collaboration, reporting, analytical and problem solving skills.
• Good understanding of at least some of the modern programming languages (Java) and open-source technologies

About us

404 DM is a fast-growing data-driven creative solutions provider, with a portfolio of brands that include Myntra, Flipkart, and Wildcraft. Our team essentially stands for all things digital with an abundance of creativity. The focus lies in building - right from crafting compelling narratives that capture a brand's essence to the long-lasting relationships that are developed with each and every client, the agency believes that this is the driving force behind the work they do. 404 DM offers a wide variety of services in the digital sphere, including design, technology, media planning, and above all, creative strategizing that helps brands stand out amidst their contemporaries.

We are building this really cool product that will change the way brands do their marketing and acquire customers. We're looking for equally driven and highly skilled people to join us. We'd love to have a conversation with you and see if you and our team are the right fit for each other.

Roles and Responsibilities

• Defines site objectives by analyzing user requirements; envisioning system features and functionality.
• Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout the development life cycle; determining design methodologies and toolsets; completing programming using languages and software products; designing and conducting tests.
• Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
• Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
• Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Supports and develops web application developers by providing advice, coaching.
• SADs (Senior application Developer ) maintain the job duties of a supervisor as well as a lower-level application developer These duties can include regular consultations with the Team concerning software, creating new programs, and testing newly installed programs to verify functionality.
• The managerial side of being a leader can include writing reports on team progress and presenting those reports to upper executive committees, per Coding standards. SADs also make executive-level standards decisions for their department, ensure company policies are being followed and counsel employees as needed

Desired Candidate Profile

• Bachelor's or Master's degree in information technology or computer sciences. Combining full - time academics degree with certification in computer languages and software programs could be an added advantage.
• At least 5 to 8 years of experience as a leader with hands-on experience in programming languages such as Javascript, HTML, C++, PHP, Angular, Ajax, Rest Api, Node.Js, JQuery, MySQL, API Oath Integration, Shopify, Open Source app development, Social media Developer tool.